宜家产品内部体验报告公司内部家具产品沙发体验活动报告

1、（宜家产品内部体验报告）公司内部家具产品沙发体验活动报告Article No.:C90185037Article Name:EKTORP KDDate:2018/0907Sample Size:Date Stamp:AL1068活动的目的：以顾客的眼光来发现产品的问题及需要改善的方向。Requireme nt:<1> PDOC<2> Specificati on<3> Customer ViewSummary on the products: ( finding summary )发现描述数量1、组装需要较大的地方，容易弄脏沙发。2、组装时螺丝容易掉进靠背。

2、3、靠背后缝隙较大；经检查，发现是漏装塑料垫片；因为说明书上铁垫片和塑料垫片容易混淆， 导致错用； 希望说明书上能明确一一虽然客户仔细核对说明书能发现问题。4、靠背里侧的螺丝孔位不容易找到，安装不便。5、有一个沙发脚和爪齿配合不灵活。6、说明书上没有坐垫和靠垫包包的套子说明，防滑布不清楚套在哪个方向。 建议修改说明书。7、靠垫包包不够饱满，外套不好套，没有整理的方法说明。 建议修改说明书。8、坐垫放错了一次，将贵妃的坐垫放在了两人位上。 建议将两个小的坐垫合并成一个大的，可以和贵妃坐垫互换。9、贵妃位坐垫前端上翘。 建议在脚凳上加个搭扣固定。Atte ndant Name:Master Che

3、cklistNo. CategoriesCheck ItemsNotesQua ntity1Gen eral /Docume ntati ons总的/文件a) . Is IOS specifications,TED and drawings updated and available ? IOS 的标准，技术文件(TED以及图纸是否 已经更新并且可以是可以获得的？b) . Is pack ing in struct ion and assembli ng in struct ion updated and available?包装说明及组装说明是否已经更新并切实可以获得的？c) . Is or

4、ig in al label and fitt ing list updated and available?原产地标签及配件清单是否已经更新并切实可以 获得的？d) . Is color sample and referenee sample updated and available? 色样及 参考样是否已经更新并切实可以获得 的？e) . Are all the test reports and certificate valid?所有的测试报告及证明文件是否有效？2Multi Pack & Un it load 多包装&装运单元a) . Paper pallet or

5、loading ledge to be used accord ing to the pack ing in str., right con structi on and position of feet and positionof feet按照包装指南使用纸托盘或装运搁板， 结构正确并且脚的位置也是对的b) . No. of pcs on the pallet/loading ledge 托盘或装运搁板上的产品数量(Pc)c) . Position on the pallet/loading ledge is correct and the goods are fixed货物在托盘或装运搁

6、板上的位置是对的并且产品都被固定好了d) . FP Label: barcode, place, size,color, information to be used according to specificationsFP 标签上的信息(条形码，地址，尺寸，颜色) 应符合宜家标准e) . The strapping band isthigthened, of approved material and no metal clips used扌L带是紧的并且所使用的材料是认可材料，不允许使用 金属夹子f) . The plastic shrinkle film is at least 3 l

7、ayers accord ing to the requireme nt塑料收缩膜按照标准要求 至少3层3Con sumerPackaging 消费包装a) . The packaging material is correct quality accord ing to specificati on包装材料是对的并且质量要符合宜家标准要求b). The package is well closed, no damage, dust or ugly tape包装是圭寸好的，没有损坏、灰尘及脏的胶带的。c). Inner packagi ng material protects the comp

8、onents from damage (corner protecti on)内包装材料保护部件不受损坏(角保护)sd). The barcode is readable and content correct条形码是可读的并且内容正确的。e). Correct place, size andInformation on the label: article n ame, article-article n ame&nu mber, supplier nu mber, date stamp editi on, IKEA logo type, country of origi n 条形码

9、，地址，尺寸及标签上的信息(产 品名称，产品编号，供应商代码，周期 章，版本号，IKEA标志，原产地)是正 确的g) . Correct Recycling symbols, on the right place纸箱上的循环标志是对的并且在正确的位置4Product 产品a) . All productsparts are includedin the package所有的产品部件都包含 在包装中b) . The fitting bag is closed五金包是封好的c) . The quantity, look and characteristics of the fitti ngs ac

10、cording to fittinglist/assembly in structio n配件的质量，外观及相关参数是与配件清单/安装说明相符的d) . Marking on the product (product safety, PQM etc.) accord ing to product docume ntatio n产品上的标识(产品安全，PQM等 )是与宜家文件一 致的e) . Shape, dimensions according to product docume ntatio n and refere nee sample. Measure all stated measur

11、eme nts (le ngth, depth of drilled holes etc.) from the drawi ng(s).产品的形状及尺寸是与宜家文件及参考样一致的。按照图纸测量 所有要求进行测量的参考(长度，孔深 等)f). Materials in the product fulfils requireme nts accordi ng to P-doc and refere nee sample产品所用的材料符合宜家文件及参考样的要求g). Assemble the product follow ing step by step the assembly in struct

12、 ion with customer eyes. Is the in structio n clear and correct?站在消费者的角度按照安装说明步步 组装产品。安装说明是否足够详细并正 确？h). The product is easy to assemble and that all parts fit together.Always use the fittings and tools in cluded in the package产品容易组装并且各部件间配合性好。总是使用包 装内的五金及工具进行组装。i）. Check the inten ded function of the product. Use it a as customer, think that children might use it too! 检查产品的预期功能，站在消费者的角 度使用产品，想象孩子可能也会用该产 品！（想想小孩在使用时是否安全）j). Look at the surface/ surface treatme nt 观察表面处理k). Colour according to requirements in the P-doc (colour sample, refere nee samp