酒店餐厅服务常用语及词汇英文版

1、酒店英语常用语1、Welcome to the Guangdong Foreign Businessmen Club/Hotel.欢迎光临外商活动中心。2、Welcome to our restaurant. 欢迎光临我们酒店。3、We re glad to see you again. 我们很高兴能再见到您。4、May I have your name, please?请问您叫什么名字？5、Your initials, please? 请问您的名字首写字母？6、May I have your first name?请告诉我您的名字。7、May I take your order now?我现

2、在为您下单好吗？8、May I have your room number? 请您告诉我您的房间号，好吗？9、May I have your signature, sir? , here please. 先生，请您把名字签这儿, 好吗？10、May I know who I m talking with?（打电话时用）请问您是哪位？11、May I ask who is next? 请问下一位是哪位？12、May I be of service, madam?请问这位夫人，我能为您做些什么？13、May I recommend our, , sir? 先生，我能为您推荐我们,14、May I

3、help you with , madam?夫人，我能帮您做,15、Wouldyoulikemeto booka, for you? 需要我为您订,16、Wouldyouliketosit bythewindow?您喜欢坐在靠窗边的位置吗？17、Wouldyouliketohave acupof tea?来杯咖啡如何？18、Is there anything else I can do for you, madam?这儿需要 我帮忙吗？19、How about a,您觉得,，怎样?20、Haveapleasantstayat our hotel, sir. 愿您在我们中心，一切顺心开心。21

4、、Haveapleasantstaywith us, madam.夫人，愿您和我Cl在起开开心心。22、Have a nice day! 祝您今天一切都好！23、Have a pleasant evening.愿您拥有一个愉快的晚上。24、Have a good weekend! 周末愉快！25、Have a good day.祝您今天一切都好！26、Enjoy your stay/day.愿您在这儿玩得开心。27、Happy New Year!新年快乐！28、Merry Christmas!圣诞快乐！29、Happy Birthday! 生日快乐！对一般祝愿的回答：30、You too, M

5、r,也希望您也一样。常用酒店英语词汇大全如下：Restaurant酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B家庭式酒店Boutique hotel 精品酒店Resort度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite套房Studio suite 公寓套房Adjoining room相令 B 房Connecting room 连通房Executive Floor 行政楼层Bellboy行李员Concierge 礼宾Receptionist 前

6、台接待Reception/Front desk 前台Coach旅游大巴Reservation 预订（不是预定）Doorman门房门童Housekeeping staff客房清洁人员Room service客房服务，有时特指客房送餐服务Ground花园Tip小费Service charge月艮务费Turn down开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign请收拾房间牌check-out 退

7、房check-in 登记入住lobby大堂Owner response: 业主 回复Porter门房Hotel Concierge 酒店礼宾部Procurement Manager; Purchasing Manager 采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker 厨工Cook; Chef 厨师Head Chef厨师长Cook炊事员Assistant Manager 大堂副理Lobby Manager大堂经理Tour

8、ist Guide 导游Sauce Cook调味汁厨师Restaurant Manager 饭店经理Rooms Division Manager 房务部经理Second Chef副厨师长Second Waiter 副领班Trainee Manager 见习经理Receptionist 接待员Bar Operative酒吧服务员Hotel Accountant 酒店会计Chief Accountant; Financial Controller 酒店主管会计；财务总监Housekeeping Manager 客房部经理Executive Housekeeper; Head Housekeeper

9、 客房部主管Chambermaid客房女服务员Head Waiter ;Captain 领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman 门童Pantryman酉己餐员Front Desk Manager 前台经理Front Office Supervisor 前台领班Front Office Manager 前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook 蔬菜厨师Materials Manager 物料经理Western-Style Re

10、staurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter 迎宾员Reservation Manager 预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager 驻店经理Front Clerk; Reception Clerk 总台接待员酒店岗位：客房预定 room reservation客 满 fully booked房间种

11、类 types of rooms双人房 double room标准房 standard room双床房twin room高级房 superior room豪华房 deluxe room商务房 executive room套房suite普通套房junior room高级套房senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房studio room连通房 connecting room相 邻 房 adjoining room没有按预定抵店no show确认信 letter of confirmation月艮务费 servi

12、ce charge额夕卜费用extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价rack rate优惠价 special price免费 complimentary rate特大号床king-size bed大号床 queen-size bed推迟 postpone空 房 Vacancy/vacant room取消 cancel/cancellation更改change预定 book/reserve自动门 automatic door登记入住check in结帐 check out一件行李 a piece of bagga

13、ge/luggage背包 shoulder bag纸箱 cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写 fill out名牌 name tag夜床月艮务 turn down service打扫房间make up稍稍整理tidy up洗衣项目laundry items力口快服务 express service核对check包间 private room菜单menu套餐 set menu定满了 fully booked租 rent计戈U表schedule推举 recommend酒店内设施adapter 连接器brief ease 公文

14、包 out of order 坏了 coupon奖券 Food Mall食品街 Ancient Culture Street 古文化街 fire sprinkler灭火喷淋coat hanger 大衣架 pillow 枕头 heating control力口热控制空调排风口ice tongs 冰夹 chair 椅子 bedside table 床头桌 ceiling light 顶灯 luggage stand 行李架 swimming bag 游泳袋 power socket 电源插座 note pad 记事簿 shoe basket 鞋篮 ice bucket 冰桶 security la

15、tch 安全门 dry cleaning docket 干洗单 breakfast menu 早餐菜单 light switch 灯开关air conditioner ventpillow case 枕套coffee table 咖啡桌wall paper壁纸hair dryer吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （ 与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains

16、纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk 书桌dusting 去尘toilet brush马桶刷子refuse bag 废物袋mopping 拖地scrub榛洗dustpan and brush 簸箕和刷子detergent 清洁齐1Jvacuum cleaner 吸尘器mop拖把shampoo洗发水soap香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn 鞋拔shoe shine 榛皮鞋Bedside lamp

17、床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign请收拾房间牌slippers 拖鞋 drapes 布帘ceiling 屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor （英）底，层，一楼cabinet 橱柜switch 开关Venetian blind百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley活动茶几night table 床头柜fi

18、rst floor （英）二楼，（美）一楼folding screen 屏风hanger挂钩plug插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer抽屉second floor （英）三楼，（美）二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor楼层，地板carpentry （ 总称）木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos热水瓶transformer 变压器酒店前台用语：

19、market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处 check-out time 退房时间 voucher 证件price list 价目表check, cheque 支票sign （动）签字interest 利息form表格reservation 预订reception desk 接待处tip小费reservation desk 预订处luggage office 行李房spare （形）多余的 postpone （ 动）延期cancel （动）取消travelers cheque旅行支票pay （动）付款fill （动）填写

20、administration 管理、经营note纸币registration desk入宿登 t 己处lobby前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge （动）收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable （形）合理的cash （动）兑换keep （动）保留、保存bank draft 汇票accept （动）接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel设计酒店boutique hotel