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1、How to become a qualified tour guideHow to become a qualified tour guide?First of all , I think , we should understand what a tour guide it is.In my opinion,the tour guide is a kind of professions that show the tourists around the interesting sights and guide them to have a knowledge of the place in
2、cluding its customs and culture. It is work of tourists for the object to guide the tourist to enjoy, as the basic way to communicate ideas, arrangements tourists to eat, shelter, transportation, travel, purchase, entertainment for the main task, so as to enhance mutual understanding and friendship,
3、 and in access to the satisfaction of tourists based on economic and social benefits to win the business.A tour Guide act as an attendant, publicity agent, investigator and defender.He or she is the representative of a travel service and is often the only one that tour members will meet. China's
4、 huge amount of cultural relics, its scenery known far and wide for its quiet beauty, the splendor of its ancients art and cultures traditional multi-national arts and crafts and food prepared on various local recipes-all thee have attracted foreign visitors for a long time. For those who works for
5、foreign tourists,the tour guide need more requirements. His or her duty is to try his or her utmost to make foreign visitors enjoy their trip in China and at the same time let them understand China's history, geography, people's customs and its cultural tradition better through their interpr
6、eting and efforts.At this case,the Guide should be the spirit of mountains and rivers, envoy of friendship, disseminator of culture and civilization of the motherland and publicity agent of the new idea and morale of socialism.As tourism is a comprehensive economic undertaking and it plays a very im
7、portant role in a country's economic construction; and it is at the same time a part of foreign relations work, as it offers an effective means for people-to-people diplomacy. Failure or success of tourism industry, therefore, bears on a country's image abroad in terms of its political reput
8、ation and of the opportunity of earning foreign exchange for a country's economic construction. How to become a qualified tour guide ?How to supass those ordinary tour guides?In some degree,they are more excellent and require more.As for my view,a qualified tour guide need to have following char
9、acters:ALove the career is the first. Nomatter what you do ,you should love your work in deep heart.As teachers teach the children and make them know more about the world ,cleaners clean the city roads and make the city a feast of eyes,policemen make sure of the citys secutity and make peole to have
10、 a safe and sound life.Eveyone makes their contributions for this society.Nomatter how much you earn ,you should love your works,so that you will devote yourselves and enjoy the entire process.Only when you respect your work and love it ,can you work everyday with a beautiful mood and regard it as l
11、ife work or career forever. Guide services in the process, according to “Peoples Republic of China national standard tour guides service quality” standard to ask ourselves, do wear flag card certificates. Always service with a smile, a reasonable time to arrange the tour, focused, place and time of
12、each set are very clear,Bhave a high sense of patriotism. When introducing sights to tourists ,especially to foreigh friends,you should think carefully of the different culrures ,you should face up the real history and make everyone know that history is past but not forgetten .what happened is happe
13、ned forever .you shouldnt blindly worship foreign.things .chave a good sense of professional ethics. As more and more people not to choose the travel agency but to choose travel alone or with friend together do have some reasons. I think one of those is that tour agency arrange a simple and cheap ro
14、utine which cannot satisfied the tourists enough.At the same time ,tour guide for his or her interest ,lead the tourists to the shop town or malls frequently. When tour guide and travel agent put the interest in the first place rather than touristsneed, tourists will disappointdfamiliar with the tea
15、mwork. Tour guides do a good job at the same time, in the idle time they should learn business and try to be the master of outreach.familiar with other team memberswork,including transfer, ticketing procedures, with a knowledge of the group consisting of the entire process. ehave a good image.Even t
16、hough image of a tour guide is not the most importanrt one ,but it do influence the tourits mood.we should make a litter cosmetic and make ourselves seem more suitable,give them a good impression of the trip is of great importance.f have professional knowledge . In the work of tourism, knowledge is
17、vitally important. In order to satisfy customers, you need to amiability ommunicate, organize and arrange them, it is not easy, so you must have professional knowledge, if not, you cant deal with such things. As we know, knowledge is a base of everything, you should understand the laws of developmen
18、ts of the things before handling them.ghave a strong organizational capacity. .To be a qualified tour guide,you should know every steps about tour guide s work. Firstly, you would get the reception program from the travel agency. The program usually contains the code of the tourist group, the names
19、of the tour members, the time of arrival and departure, the types of transportation, and sightseeing schedule, and so on. Secondly, you should telephone the airport, railway station or harbor again to reconfirm the time of arrival two hours before ETA, and then in form the coach driver. Thirdly, you
20、 should get to the meeting place ahead of time and get things ready. You should telephone the coach driver to make sure that the coach will not be late. Lastly, you should remind them to take their valuables before getting off the coach or leaving a place. Thats not enough ,you also need constantly
21、learning new knowledge, expand their horizons, to enhance self-learning English to improve the ability to express their on language.hbe flexible to deal with problems. As an excellent tourist guides,you should pay attention to the standardization of services, on standardized and flexible to deal wit
22、h emergency cases.iaccessible to young and old, patient,hospitality and amiability.A qualified tour guide should create a feeling of well-being for the tourists ,let the toursits feel at ease or enjoyable when travelling out .This concerns both material and immaterial things. He or she should always
23、 concerned about the safety and health of tourists, take good care of elderly, ill, on the whole team to give visitors the same care, non-discriminatory.jafter the accident before their own people.Facing with the accident ,tour guide should think of the tourists life firstly,he or she should try his
24、 or her best to let people suivive as much as possible.Even though many tour guides will think of their own lives when at emergency,while a qualified tour guides have responsibility of the tourists.hcan speak at least two kinds of languages.As a qualified tour guide ,you meet different people who come from different places,have a knowledge of different languages benefit you a lot.On one hand ,you can communicate more smoothly ,on the other hand ,you have more opportunity to attract your tourists.,As a conclusion,t
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