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1、最新国家开放大学电大管理英语4形考任务1试题及答案形考任务1第一套一、选择填空题(每题10分,共5题)题目1一 This project is too big for me to finish on time.选择一项:A. Please do me a favorB. That is a daydreamC. r 11 give you a hand题目2一 I think things have been a bit difficult for us the last couple of months. We've been working hard, but still gett
2、ing behind.选择一项:A. You' re rightB. r m afraidC. I don' t think so题目3AT&T found that employees with better planning and decision-making skills were to be promoted into management jobs.选择一项:A. more likelyB. more likeC. more unlikely题目4The Human Resource Managing Department at Honda is give
3、n specific instructions employ the best possible workers.选择一项:A. how toB. on what toC. on how to题目5The responsibilities in handbook that managers have to be concerned with efficiency andeffectiveness in the work process.选择一项:A. implyB. indicateC. interrupt题目6二、阅读理解:根据文章内容,判断正误(共50分)。Who Killed Nokia
4、?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn,t see the disruptive iPhone coming.It has also been argued that it was none of t
5、he above. Nokia lost the smartphone battle because of divergent shared fears among the company,s middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.Based on the findings of an in-depth investigation and 76 interviews with top and middle ma
6、nagers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.The fear that froze the company came from two places. First, the company's top managers had a terrifying reputati
7、on. Some members of Nokia's board and top management were described as "extremely temperamental" and they regularly shouted at people “at the top of their lungs” .It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external
8、environment and not meeting their quarterly targets, which also impacted how they treated middle managers.Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.Fearing the reactions of top ma
9、nagers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news
10、or showed that they were not bold or ambitious enough to undertake challenging assignments.Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can ge
11、t resources by promising something earlier, or promising a lot. It,s sales work."While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of th
12、e staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.操作提示:正确选T,错误选F。1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. F2. Nokia's middle managers wer
13、e frank to tell the truth, but the top ones didn,t listen to them. F3. Nokia's top managers were too moody to hear anything good but harsh. T4. Middle managers in Nokia delivered results more than they promised earlier. F5. Nokia's top managers should have had better conversation techniques
14、to encourage internal coordination and truth. T第二套一、选择填空题(每题10分,共5题)一 Could you give us a speech on management functions some day this week? 选择一项:A. That' a good ideaB. No, I already have plansC. r d love to, but I'm busy this week题目2一 We could let some of the staff work from home.?一 That
15、9;s a good idea. 选择一项:A. Do you have any good ideasB. What do you think of itC. Is there anything else题目3 his anger the employees called him Mr. Thunder, but they loved him. 选择一项:A. Due toB. In spite ofC. Because题目4It is through enthusiasm and quiet intensity we transform creativity and vision into
16、thetechnologies.选择一项:A. thatB. /C. which题目5The responsibilities in handbook that managers have to be concerned with efficiency and effectiveness in the work process. 选择一项:A. implyB. indicateC. interrupt题目6二、听力理解:听录音,选择最佳答案(共50分)。操作提示:通过下拉选项框,选择答案。1. What kind of role is Melinda taking on for her job
17、?A. HR manager.B. Project manager.C. Project coordinator.2. How long will Melinda be trained for her new role?A. One month.B. Half a month.C. One year.3. How often should Melinda report to the board on the progress of the project?A. Once a month.B. Twice a month.C. Once a week.4. What kind of contract can Melinda sign with outside contractors?A. Permanent worker c
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