人力资源控制程序

1、人力资源控制程序1、目的通过对职工，使其明确自己在质量、环境、职业健康安全活动中的职责，学习和掌握本岗位技能，按规定做好本岗位工作。2、适用范围适用于对公司所有与质量、环境、职业健康安全有影响的员工的培训和资格考核。3、术语和定义本程序采用GB/T19000-2000 idt ISO9000:2000质量管理体系 基础和术语、GB/T24001-2004环境管理体系要求及使用指南、GB/T28001-2001职业健康安全管理体系规范和公司管理手册中的定义。4、职责4.1 行政人力资源部依据各部门培训申请及体系运行需要制定公司年度培训计划，经总经理审批后组织实施。4.2 各职能部门负责按照培训计

2、划实施培训，并保存培训记录。4.3 行政人力资源部负责保存员工档案，并做好对员工能力的识别和考核工作。5、工作程序5.1 员工能力的识别行政人力资源部、各职能部门及生产车间应根据员工从事质量活动及 环境、职业健康安全事务所需的岗位能力要求，对员工能力加以识别， 选择并配置能够胜任工作的员工。能力是由员工所具备的操作技能、 工作经验、培训和教育经历来决定的。5.2 人员技能的考核办法及评价考核于每年年底由行政人力资源部负 责组织实施。公司、部门、生产车间按编制层层考核。生产车间人员 由车间主任考核；各部门成员由部门负责人考核；各部门负责人、车 间主任由主管领导考核；管理者代表、公司副职领导由总经

3、理考核。 考核内容分为：思想道德、工作绩效、专业技能、工作态度四个方面。 根据考核结果对不能胜任本岗位者要安排培训或转岗。考核记录及结果由考核部门负责保存。5.3 培训计划5.3.1 行政人力资源部根据考核结果及生产需求，并依据各部门、生 产车间的培训申请，于每年2月底前编制全公司年度培训计划（主要 包括培训时间、培训内容、参加人数、主办部门等），报请总经理审 批并组织实施。5.3.2 临时性培训要及时报总经理审批，并组织实施。5.4 培训要求5.4.1 人员培训应分层次进行，根据不同对象可分为管理人员、专业 技术人员、劳务人员等。5.4.2 培训形式可结合公司特点，以内培形式为主，外培形式为

4、辅的 方式进行。5.5 培训内容5.5.1 对全体员工进行一体化管理体系的培训，使其理解体系中方针、positi on-related consum ption of civilserva ntsha sbee n swe ptbyfina nce, consumer, regardl essof cost,extravaganceand waste inthe civil service position-relate d consumption,abuse ,corr uption a ndembe zzleme nt,corrupti oni s important.The n,unde

5、r t heconditions of marketeconomy,how t o reformthe existing civildutyconsumption manageme nt,expl ores asourcetoprevent and cur bthe postconsumpti on corruptionway, i scurrentlya major issuefacedbyhonestwork.Recently, Iconducte d research on this i ssue,this problem on some humble opi nions.First ,

6、the existing publ ic servants ' dutyconsumpti onthe main pr oblems seenfromthe investigation and reasons, inrecentyears,publi cserva nts 'duty consum ption caused by theabuse sand not a personof integrity,is oneofthe major problemsinthe partyi n Gover nment,its oper ation or derhave a negati

7、veeffectonthepartyand Governmentorgans, seri ouslydamagi ng the image ofthe partyand t heGov ernment, undermini ngthe relationshi p betw een partyand t he masse s,effect,openi ng up a nd e conomi c construction.From ICounty in recentyearsof gover nancesituati on see,positi ons consumption in theprod

8、ucedof"twonot"phenomenonrendering foura features:a is positionsconsumpti on systeml osthas due ofbindi ng,right isgreatert han rul es,a nd rightis greaterthan method ofphenome non m ore hig hlight; IIi sin positi onsconsumption inthe CameraObscuraoperation,using terms, willpositionsconsump

9、ti on int ohas personal consum ption,willcorporate pointstoint oper sonalpoints to,makes posi tions consum ption i n somea spe cts has into positions enjoy andself-dealingofmeans;t hree isto positions consumpti onforname,fraud,false impersonator,Trendofnegativecorruption phenomena such as corruption

10、and misappropriation;four palaces,followthefashi on, rivalrie s,wasteful, nd post consumpti on became asym bolofshowi ngofftheirindividualcapacitie s.Ca used bypubli cserva nts 'dutyconsumpti on ofmany "two"phenomenon inwhi ch people reflectthe biggestproblems are: (a)theofficialcar pr

11、oblems. Mai nlyin t hree aspects:one isthe l argerbusescostexpe ndit ure.Accor dingtostatisti cs, until November 2003, XX County tow nship De partment bus159cars,which departmentownsthe bus145vehicles,andshowedanincreasing trend.Fi nancial expe nses cost perbus peryearto35,000yuan,and infact everyco

12、st up to 50,000 yuan.S ome unit salso hiringtemporarydrivers and ex penditure onwagesa nd subsidie s. Necessaryto "keepacar",butal so "de pendants",lea ding tolargerexpe nses.Second,gongchesiyongbreedunhealthy tende nc ies.Some people believethat nowsomebus driver suse one-third,

13、one -third lea ding privateone-t hird used for official pur pose s.Some public servants,e speciallyleading official s motoring,carsforprivatepurposes,violati ng theself -disci plineregulations,a nd eve n lea dtotrafficacci dents.Accordi ngtostatisticsfrom related departments,since2004,t he correctin

14、ve stigation i nour County serve snearly 30carsforprivate purpose s,onlythefirst halfofthis yea r,cars for private pur posesor目标、术语及体系结构等。5.5.2 根据专业岗位特点进行法律、法规培训及岗位技能再教育。5.5.3 各部门管理人员应通过学习，熟悉管理手册及程序文件中本部门主管的工作内容。5.5.4 劳务人员及时进行岗前行为教育，包括质量意识、环保意识、安全意识及法制观念等内容。5.6 培训组织5.6.1 各级管理人员培训由行政人力资源部负责组织实施。5.6.2

15、 专业技术人员和技术工人由有关部门负责组织实施。5.6.3 劳务人员的岗前行为教育，由相关用人部门负责组织实施。5.6.4 培训的方法可采取领导讲话、专家讲解、会议讨论、集中学习等多种方式。5.7 培训的效果及评价5.7.1 内部培训由负责本次培训工作的主管部门或用人单位实施考核。5.7.2 外部培训由主办单位对学员进行考核。5.7.3 行政人力资源部负责对全年培训工作进行综合总结，审议全公司年度培训计划实施和完成情况、培训效果、存在的问题，并提出相应的改进措施。5.7.4 参加外部培训的人员，应取得培训效果证明、岗位证书、结业证等。5.7.5 培训后经考核不合格者，不能从事本岗位的工作。5.

16、8 人力资源记录和培训资料的管理5.8.1 行政人力资源部应建立以下记录：a. 人员技能年度考核记录；b. 年度人员培训计划；c. 内部培训及效果考核的记录；d. 外部培训的效果证明及岗位证书复印件；e. 年度人员培训情况统计表。总经理5.8.2 各部门、生产车间应建立的记录有：a. 年度人员培训计划（经行政人力资源部审核、批准后下发的）；b. 内部培训及效果考核的记录。6、相关文件2.1 记录控制程序7、记录表格7.1 年度人员培训计划7.2 内部培训记录7.3 年度人员培训情况统计表7.4 人员技能年度考核表positi on-related consum ptionof civilser

17、va ntsha sbee n swe ptbyfina nce, consumer, regardlessof cost,extravaganceand waste inthe civilservice position-relate d consumption,abuse ,corr uption a ndembe zzleme nt,corrupti oni s important.Then,under theconditions of marketeconomy,how t o reformthe existing civilduty consumption management,ex

18、pl ores asourcetoprevent and cur bthe postconsumption corruptionway, iscurrentlya major issuefacedbyhonestwork.Recently, Iconducted research on this issue,this problem on some humbleopi nions.First ,the existingpubl ic servants ' dutyconsumptionthe main problems seenfromthe investigation and rea

19、sons, in recentyears,publi cserva nts 'duty consum ptioncaused by theabuse sand not a personof integrity,is oneofthe major problemsinthe partyin Gover nment,its oper ation orderhave anegativeeffectonthepartyand Government organs, seri ouslydamaging the image ofthepartyand theGov ernment, undermi

20、ni ngthe relationship betw een partyand the masse s,effect,opening up a nd economi c construction.From ICounty in recentyearsof gover nancesituati on see,positi ons consumption in theproducedof"twonot" phenomenonrendering foura features:a is positionsconsumption systemlosthas due ofbindi n

21、g,right isgreaterthan rul es,a nd rightis greaterthan method ofphenomenon more hig hlight; IIi sin positi onsconsumption inthe CameraObscuraoperation,using terms, willpositionsconsumpti on int ohas personal consum ption,willcorporate points tointoper sonalpoints to,makesposi tions consumption i n so

22、mea spe cts has into positions enjoy andself-dealingof means;t hree isto positions consumpti onforname,fraud,false impersonator,Trend ofnegativecorruption phenomenasuch ascorruptionand misappropriation;four palaces,followt hefashi on, rivalrie s,wasteful,nd post consumption became asymbolofshowi ngo

23、fftheirindividualcapacitie s.Ca used bypubli cserva nts 'dutyconsumpti on ofmany "two"phenomenon in which people reflectthe biggestprobl ems are: （a）theofficialcarproblems. Mai nlyin three aspects:one isthe largerbusescostexpe ndit ure.Accor dingtostatisti cs, until November 2003, XX C

24、ounty township Department bus159cars,which departmentownsthe bus145vehicles, andshowedan i ncreasing trend.Financial expenses cost perbus peryearto35,000yuan,and infact everycost up to 50,000 yuan.S ome unit salso hiringtemporarydrivers and ex penditure onwagesa nd subsidie s. Necessaryto "keep

25、acar",but al so "de pendants",leading tolargerexpe nses.Second,gongchesiyongbreedunhealthy tende nc ies.Some people believethatnowsomebus driversuse one-third,one-third leading privateone-third used for officialpur pose s.Somepublic servants,e speciallyleading officials motoring,carsf

26、orprivate purposes,violati ng theself -disci plineregulations,a nd even lea dtotrafficacci dents.Accordi ngtostatisticsfrom related departments,since2004,t he correctinve stigation i nour County serve snearly 30carsforprivate purpose s,onlythefirst halfofthis yea r,cars for private pur posesor文件控制程序

27、1. 目的对一体化管理体系所要求的文件进行控制，确保各相关场所使用的文件为有效版本。2. 范围适用于对一体化管理体系所要求的各类文件进行控制。3. 职责3.1 总经理负责批准发布管理手册。3.2 管理者代表负责审核管理手册。3.3 行政人力资源部负责一体化管理体系文件、行政文件及部分外来文件的管理和控制。3.4 研发部负责技术文件的管理、控制。3.5 各部门负责相关文件的编制、使用和保管。4. 程序4.1 文件分类及保管4.1.1 一级体系文件：管理手册（包含了本公司一体化管理方针、中长期管理目标）；二级体系文件：程序文件（包括质量、环境、职业健康安全三个方面），由行政人力资源部备案保存。4.

28、1.2 第三级管理体系文件：a. 管理制度：这是各部门运行一体化管理体系的常用实施细则，包括管理标准（部门管理制度等）；工作标准（岗位责任制和任职要求等）；技术标准（作业指导书、工艺规程等）；部门质量记录文件等。由各相关部门自行保存并报行政人力资源部备案存档。b. 其他质量文件：可以是针对特定产品、项目或合同编制的质量计划、工艺技术文件或其他标准规范等； 文件的组成应适合于其特有的活动方式，由各相应的业务部门保存、使用。c. 行政管理文件：如各种行政管理制度、部分外来的管理性文件，包括与一体化管理体系有关的政策、法规文件等，由行政人力资源部保存。4.2 文件的编号4.2.1 文件编号执行下述规

29、则：a. 管理手册：QB/HR101-2007其中QB表示企业标准；H时本公司代号；101中前一个1表示该文件为第一级管理体系文件，01表示第一版；2007表示该版手册发布年号。b. 程序文件：公司程序文件统一编码为：QB/HR201-z，其中：201中前一个2表示该文件属于第二级管理体系文件，01指该文件为第一版，（用两位数字表示）为程序文件顺 序号。c. 各部门其他管理文件：HR/SC02-2007,其中HR为本公司代号；SC代表生产部；02为三级管理文件顺序号；2007表示该 文件发布年号。d. 记录：主管部门代号一管理手册中的相应文件章节号一记录编号，例如：YF-7.4-03 ,表示该

30、记录为研发部主管的对应于管理手册第7.4节“采购”中的第3个记录文件。positi on-related consum ption of civilserva ntsha sbee n swe ptbyfina nce, consumer, regardl essof cost,extravaganceand waste inthe civil service position-relate d consumption,abuse ,corr uption a ndembe zzleme nt,corrupti oni s important.The n,under t hecondition

31、s of marketeconomy,how t o reformthe existing civildutyconsumption manageme nt,expl ores asourcetoprevent and cur bthe postconsumpti on corruptionway, i scurrentlya major issuefacedbyhonestwork.Recently, Iconducte d research on this i ssue,this problem on some humble opi nions.First ,the existing pu

32、bl ic servants ' dutyconsumpti onthe main pr oblems seenfromthe investigation and reasons, in rece ntyears,publi cserva nts 'duty consum ption caused by theabuse sand not a personof integrity,is oneofthe major problemsinthe partyi n Gover nment,its oper ation or derhave a negativeeffectonthe

33、partyand Governmentorga ns, seri ouslydamagi ng the image ofthe partyand t heGov ernment, undermini ngthe relationshi p betw een partyand t he masse s,effect,openi ng up a nd e conomi c construction.From ICounty in recentyearsof gover nancesituati on see,positi ons consumption in theproducedof"

34、twonot"phenomenonrendering foura features:a is positionsconsumpti on systeml osthas due ofbindi ng,right isgreatert han rul es,a nd rightis greaterthan method ofphenome non m ore hig hlight; IIi sin positi onsconsumption inthe CameraObscuraoperation,using terms, willpositionsconsumpti on int oh

35、as personal consum ption,willcorporate pointstoint oper sonalpoints to,makes posi tions consum ption i n somea spe cts has into positions enjoy andself-dealingofmeans;t hree isto positions consumpti onforname,fraud,false impersonator,Trendofnegativecorruption phenomena such as corruptionand misappro

36、priation;four palaces,followthefashi on, rivalrie s,wasteful, nd post consumpti on became asym bolofshowi ngofftheirindividualcapacitie s.Ca used bypubli cserva nts 'dutyconsumpti on ofmany "two"phenomenon inwhi ch people reflectthe biggestproblems are: (a)theofficialcar problems. Mai

37、nlyin t hree aspects:one isthe l argerbusescostexpe ndit ure.Accor dingtostatisti cs, until November 2003, XX County tow nship De partment bus159cars,which departmentownsthe bus145vehicles,andshowedani ncreasing trend.Fi nancial expe nses cost perbus peryearto35,000yuan,and infact everycost up to 50

38、,000 yuan.S ome unit salso hiringtemporarydrivers and ex penditure onwagesa nd subsidie s. Necessaryto "keepacar",but al so "de pendants",lea ding tolargerexpe nses.Second,gongchesiyongbreedunhealthy tende nc ies.Some people believethat nowsomebus driver suse one-third,one -third

39、 lea ding privateone-t hird used for official pur pose s.Some public servants,e speciallyleading official s motoring,carsforprivatepurposes,violati ng theself -disci plineregulations,a nd eve n lea dtotrafficacci dents.Accordi ngtostatisticsfrom related departments,since2004,t he correctinve stigati

40、on i nour County serve snearly 30carsforprivate purpose s,onlythefirst halfofthis yea r,cars for private pur posesor4.2.2 各部门代号规定如下：行政人力资源部：XZ,研发部：YF,生产部：SC 财务部：CW生产车间：CJ。4.3 文件的编写、审核、批准、发放文件发布前应得到批准，以确保文件是适宜的。a. 管理手册由行政人力资源部负责组织编写，管理者代表审核，报总经理批准发布，由行政人力资源部负责登记发放。b. 程序文件由各部门负责人组织编写、汇总，由管理者代表审核，报总经理批

41、准发布，行政人力资源部负责登记发放。c. 管理制度、作业指导书等管理文件、技术文件由相关部门负责编写，部门负责人审核，报管理者代表或研发部部长批准。d. 文件的发放、回收要填写文件发放、回收记录。应确保文件使用的各场所都能得到适用文件的有关版本。4.4 文件的受控状况文件分为：“受控”和“非受控”两大类。凡与一体化管理体系运行紧密相关的文件应受控，对这些文件的编制、审核、批准、发放、使用、更改、再次批准、标识、回收及作废等均应受到控制，由各主管部门按规定执行。所有受控文件须在封面加盖“受控分发章”，并注明受控编号。4.5 文件的更改和现行修订状态的控制a.管理手册的更改由行政人力资源部组织进行

42、，填写 文件更改审批表，经管理者代表审核，报总经理批准后更改。更改的记录由行政人力资源部保存b.其他文件的更改由相应主管部门填写文件更改审批表，经原 编制部门审批，再由各相应部门指定人员进行更改、发放、处理。如 果指定其他部门审批时，该部门应获得审批所需依据的有关背景资 料。c.对管理手册和程序文件的修订状态，采用本“文件修改情况一览 表”或通过所在页页眉/页脚的“版次0/1” （表示第一版0次修改） 进行识别；对其他文件的修订应由主管部门保留文件修改的有关记 录。4.6 文件的领用a.应经相应主管部门负责人批准后方可领用文件，领用者应填写 文件发放、回收记录。b.因破损而重新领用的新文件，分

43、发号不变，并收回相应旧文件； 丢失补发的文件，应给予新的分发号，并注明已丢失文件的分发号失 效；发放部门做好相应发放签收记录。4.7 文件的保存、作废与销毁4.7.1 文件的保存a.与一体化管理体系相关的文件都必须分类存放在干燥通风、安全的地方。b.任何人不得在受控文件上涂抹画改， 不准私自外借。应确保文件 的清晰、易于识别和检索。4.7.2 文件的作废与销毁positi on-related consum ption of civilserva ntshasbee n swe ptbyfina nce, consumer, regardlessof cost,extravaganceand

44、waste inthe civilservice position-related consumption,abuse,corr uption a ndembe zzleme nt,corrupti oni s important.The n,under t heconditions of marketeconomy,how t oreformthe existing civilduty consum ption manageme nt,explores asourcetoprevent and cur bthe postconsumption corruptionway, iscurrent

45、lya major issuefacedbyhonestwork.Recently, Iconducted research on this issue,this problem on some humbleopi nions.First ,the existingpubl ic servants ' dutyconsumpti onthe main problems seenfromthe investigation and reasons, in recentyears,publi cserva nts 'dutyconsum ptioncaused by theabuse

46、sand not apersonof integrity,is oneofthe major problemsinthe partyin Gover nment,its oper ation or derhave anegativeeffectonthepartyand Government orga ns, seri ouslydamagi ng the image ofthepartyand t heGov ernment, undermini ngthe relationshi p betw een partyand the masse s,effect,opening up a nd

47、economi c construction.From ICounty in recentyearsof gover nancesituati on see,positions consumption in theproducedof"twonot" phenomenonrendering foura features:a is positionsconsumption systeml osthas due ofbindi ng,right isgreatert han rules,a nd rightis greaterthan method ofphenome non

48、more hig hlight; IIi sin positionsconsumption inthe CameraObscuraoperation,using terms, willpositionsconsumption int ohas personal consum ption,willcorporate points tointoper sonalpoints to,makesposi tions consumption i n somea spects has into positions enjoy andself-dealingof means;t hree isto posi

49、tions consumpti onforname,fraud,false impersonator,Trend ofnegativecorruption phenomenasuch ascorruptionand misappropriation;four palaces,followt hefashi on, rivalries,wasteful,nd post consumption became asymbolofshowi ngofftheirindividualcapacitie s.Ca used bypublicserva nts 'dutyconsumpti on o

50、fmany "two"phenomenon in whi ch people reflectthe biggestprobl ems are: (a)theofficialcarproblems. Mai nlyin three aspects:one isthe l argerbusescostexpe ndit ure.Accor dingtostatisti cs, until November 2003, XX County tow nship De partment bus159cars,which departmentownsthe bus145vehicles

51、, andshowedan i ncreasing trend.Financial expenses cost perbus peryearto35,000yuan,and infact everycost up to 50,000 yuan.S ome unit salso hiringtemporarydrivers and expenditure onwagesa nd subsidie s. Necessaryto "keepacar",but al so "de pendants",leading tolargerexpe nses.Secon

52、d,gongchesiyongbreedunhealt hy tende nc ies.Some people believethat nowsomebus driver suse one-third,one-third leading privateone-t hird used for officialpur pose s.Some public servants,especiallyleading officials motoring,carsforprivate pur poses,violati ng theself -disci plineregulations,and eve n

53、 lea dtotrafficacci dents.Accordi ngtostatisticsfrom related departments,since2004,t he correctinve stigation i nour County serve snearly 30carsforprivatepurpose s,onlythefirst halfofthis year,cars forprivate pur posesora. 所有失效或作废文件由相关部门及时从所有发放和使用场所撤出，加盖“作废”印章，确保防止作废文件的非预期使用。b. 如因法律或其他原因需保留的任何已作废文件，

54、都应在文件封皮加盖“作废”印章，并标注“仅供参考”字样。c. 对要销毁的作废文件，由相关部门填写“文件销毁审批表”， 经管理者代表批准后，进行见证销毁。4.7.3 文件的借阅、复制借阅、复制文件者应填写文件借阅、复制记录，由相关部门负责人按规定权限审批后，方可向资料管理人员借阅、复制。复制的受控文件必须由资料管理员登记编号，并加盖“受控”印章。4.8 外来文件的控制4.8.1 收到外来文件的部门，需识别其适用性，并控制分发以确保其有效。4.8.2 研发部、 行政人力资源部及生产部在各自的权限范围内负责收集与产品有关的国家、行业、国际标准及法律法规等的最新版本，分发到相关部门使用，并收回已废止的

55、旧标准。4.8.3 各部门要将经识别的有效规范标准及其他与一体化管理体系有关的外来文件填入部门有效文件清单，并报行政人力资源部备案。4.9 为保证文件的适宜性，行政人力资源部应根据需要及时组织对现有管理体系文件进行评审，各部门结合平时使用情况进行适时评审，必要时予以修改，执行4.5 条款的规定。4.10 对承载媒体不是纸张的文件的控制，也应参照上述规定执行。4.11 记录是一种特殊的文件，应执行记录控制程序的有关规定。4.12 对计算机软件的管理应执行计算机软件管理规定，对软件的采购、开发、使用、加密、防病毒等提出严格要求。研发部监督各部门对软件控制的执行情况。5. 相关文件5.1 记录控制程

56、序6. 记录表格6.1 文件发放、回收记录6.2 文件更改审批表6.3 文件借阅、复制记录6.4 部门有效文件清单6.5 文件销毁审批表记录控制程序1 .目的对一体化管理体系所要求的记录予以控制，以提供对产品、过程和体系符合要求及体系有效运行的证据。2 .范围适用于为证明产品、过程和体系符合要求和质量、环境、职业健康安全管理体系有效运行的记录。3 .职责positi on-related consum ption of civilserva ntshasbee n swe ptbyfina nce, consumer, regardl essof cost,extravaganceand wa

57、ste inthe civilservice position-relate d consumption,abuse ,corr uption a ndembe zzleme nt,corrupti oni s important.Then,under theconditions of marketeconomy,how to reformthe existing civilduty consum ption manageme nt,expl ores asourcetoprevent and cur bthe postconsumpti on corruptionway, iscurrent

58、lya major issuefacedbyhonestwork.Recently, Iconducted research on this issue,this problem onsome humbleopi nions.First,the existingpubl ic servants ' dutyconsumptionthe main problems seenfromthe investigation and reasons, in recentyears,publi cserva nts 'duty consum ptioncaused by theabusesand not apersonof integrity,is oneofthe major problemsinthe partyin Gov