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1、.After completing this course, students is expected: To expand business knowledge To acquire business communication skills To improve listening ability.体验商务英语视听说教程1高等教育出版社10 units, 3 hours each Business vocabulary Doing business Focus Social skills Video clips1.Extra activitiesAfter-class: Listening
2、 taskOral task .Classroom attendance, Classroom performance, etc .。Listening assignment 15Oral assignment 15%Final exam,60.Describe your future work. Im a businessman. I am anything I need to be at anytime. Tell me, what exactly are you? -Big NightWhat is the main focus of your future work?What kind
3、 of organization do you want to work for?.Phone phrases: Asking to speak to sb.Asking to speak to sb.If the person is not availableIf the person is not availableAsking sb. to waitAsking sb. to waitAsking for the other persons nameAsking for the other persons nameSaying that youll phone again laterSa
4、ying that youll phone again later .Phrasal verbs: get through get through put through put through cut off cut off hang up hang up hold on hold on a. to connect a. to connect b. to be connected b. to be connected c. to disconnect c. to disconnect d. to wait d. to wait e. to put down the receiver e. t
5、o put down the receiver.Problems: ConverConversationssationsProblemsProblemsQuestionsQuestions12345Hes on another line.Can I hold?She speaks too quickly.Hes not available.Could you speak more slowly?Can I leave a message?He cant hear him.Its a bad line.Can you speak up?Can you call back?Its the wron
6、g number. Hes left the company. He doesnt know the name of the new man. Would you like to speak to the new man?Can you spell that for me?.Think of other problems in a telephone conversation and act it out. .Extra activities: Message FormMessage FormName Company Urgent Can wait Tel. No. Mr. MeadDigit
7、al Electronics01865 502316, ext 99.Extra activities: Message FormMessage FormName Company Urgent Can wait Tel. No. Linda BurneSCI International0181 442 5655, ext 39.Message 1Message 1Company: John Muir 1) _Caller: KyleContent: new marketing manager is 2)_ but unfriendlyTen 3) _ workers and two sales
8、men are needed.Need them next 4) _.Salesmen requirements: 5) _PS: 6)_ for overtime. MechanicscompetenttemporaryMondayOut going personality & convincing knowledge in vehicles & good at number crunchingDouble paid.Message 2Message 2From: Alyson in Head OfficeTime: 10amCall about: 1) _Five sect
9、ions are indispensible The financial 2) _ should cover revenue, 3) _ and earnings per share data.The letters to shareholders: 4) _ will be sent by email.The report needs 5) _ by attorneys and accountants.Report writingsummarynet incomeCEOs formal statementreviewing.How to Practice Good Phone and E-m
10、ail Etiquette at Work.Listen to two alternative versions of a similar situation involving two men called Buxton and Roberts. Which one of the four sentences describes the first conversation and which one describes the second conversation?.Addressing .Report on cultural differences in communication.V
11、ideo clip, unit 1 (P. 104) Why does Mr. Trump ask the job interviewees to build tents after their self-introduction? Who has earned leadership through working on the tents? When Mr. Trump asked whether building the tent was hard to say, Kristine said, “There are too many chefs in the kitchen.” What
12、does she mean? Did Martin have a good connection with others while working on the job? How does Martin think his last choice of the team makes him feel? People People How many How many attorneys salespersons working in real estate owners of companies self-conscious self-conscious tense tense self-co
13、nfidence self-confidence flush flush panic panic4 43 33 33 3.Video clip, unit 1 (P. 104)True or false. There are four of them who are owners of their own companies and one is part-owner of a company among the group. Martin is the senior assistant city attorney of Atlanta. James Sun is from University of Washington with a finance major. Heidis first choice of the team members is Aimee.1. Theyve got to know each other well through
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