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1、Making Phone Call-Jessie1) Who is speaking, please?Leena: Is it 223-5467? John: Yes. Who is speaking please?Leena: This is Leena Krieg. May I speak to Bill Morgan? John: Oh, Im sorry. Hes not in at the moment.2) May I speak to . ? Joe: Hello. Is this the Chemistry Department?Secretary: Yes, it is. W

2、hat can I do for you? Joe: May I speak to Mr. Mifflin?Secretary: Hold on, please.Speak and Recite1 Work in pairs. Look at the picture and recite the following mini-talks for communication by phone.Back3) Can I take a message? Sam: Hello. This is Sam. May I speak to Terry?Lucy: Im sorry, but shes not

3、 here right now. Can I take a message? Sam: Yes. Please tell her to call me this evening at 653-8923.Lucy: OK. Ill tell her as soon as she gets home.4) Can you tell me your hours?Receptionist: Hello, the Art Museum. Can I help you? Jake: Yes. Can you tell me . er, what are the opening hours, please?

4、Receptionist: We open at ten in the morning and close at five in the afternoon. Jake: Great. Thanks a lot.5) I Must have Dialed the wrong number.Tim: Hello.Jade: Hello. Id like to speak to Dr. Heckler.Tim: Nobody here by that name.Jade: Im sorry. I must have dialed the wrong number.Window on Key Wor

5、dsBack接待员接待员 拨号拨号Speak and Perform2 Work in pairs and act out the tasks by following the above mini-talks.1 Task:Ask for the number of the employment office in Chicago.2 Task:Ask to speak to Mr. Smith.3 Task:Dial the wrong number.4 Task:Offer to take a message5 Task:Call the city library to find out

6、 the opening hoursBack Refer to the Data Bank in the Workbook for relevant expressions.1) Any Message, Sir? Gao: Hello, ABC Company. May I help you? George: Hello. This is George Richter. May I speak to Mr. Zhang Lihua? Gao: Im sorry, but hes not in at the moment. George: When will he be expected? G

7、ao: Hell be back in a few minutes. George: Thank you, Ill call back. Gao: Any message, sir? George: Well, maybe . Would you mind telling him that his order will be ready on Thursday and asking him to call me any time before lunch. My phone number is 368-1130. Gao: Ive got it. George: Thank you very

8、much. Gao: You are welcome.Imitate and Perform4 Read the following sample dialogues and try to perform your own tasks.Back2) You Must Have the Wrong NumberLady: Hello, whos calling, please? Bill: Hi, Nancy! This is Bill. Howre you doing?Lady: Im sorry, but Im . Bill: Have you finished your paper?Lad

9、y: Im sorry. You must have the wrong number. This isnt Nancy. Bill: Is this 574-0731?Lady: No. Its 547-0371. Bill: Im sorry.Lady: Thats all right.BackSpeak and Complete5 Imagine you are calling Judy. Complete the following conversation with her by filling in the blanks.You: Hi, Judy. Its Mike. May 1

10、 _ to Ken?Judy: Im sorry, Mike, but Kens not here now.You: He isnt? 2 _?Judy: Hes at a movie.You: A movie? Whos he with?Judy: Well, uh, I think he 3 _ Eva.might be withI speakWhere is heBackYou: With Eva?! Hes at a movie with Eva?!Judy: Would you like to 4 _, Mike?You: Yes, please! Tell him to 5 _ a

11、t 667-3452 this evening.Judy: Call you at 6 _. OK.You: Thanks a lot.Judy: Youre 7 _. Goodbye.Speak and CompleteBack5 Imagine you are calling Judy. Complete the following conversation with her by filling in the blanks.welcomeleave a messagecall me 667-3452Secretary: Hello? You: 1 _?(您好!史密斯先生在吗?)Secre

12、tary: Im sorry, but hes not in now. Would you like to leave a message? You: 2 _. (是的。请告诉他给医生办公室打个电话。号码是864-3509。)Secretary: 864-3509. OK. What time hed better call? You: 3 _. (最好是今天下午2点左右。)Secretary: Ill tell him as soon as hes back. You: _! (多谢!)Secretary: Youre welcome. Goodbye.Speak and Translate

13、6 Imagine you are a nurse of a hospital and you are calling Mr. Smith, but he is not in. His secretary is answering the phone. Fill in the blanks according to the Chinese version provided.BackThanks a lotHello. May I speak to Mr. Smith, pleaseYes, please. Tell him to call the doctors office. The num

14、ber is 864-3509Itd be best if he could call this afternoon, at about 2 oclockSpeak and Communicate7 Imagine a woman is calling Mrs. Sato, but shes not in. You are answering the phone. Play your role according to the clues given in brackets.1 Hello?2 Im sorry, but shes not in at the moment. Would you

15、 like to leave a message?3 Ill tell her as soon as shes back.4 Youre welcome. You: 1 (电话铃响了,你拿起电话接听。电话铃响了,你拿起电话接听。)Lady: Hello. May I speak to Mrs. Sato, please ? You: 2 (告诉对方她现在不在,并询问是否告诉对方她现在不在,并询问是否 有什么事需要转告。有什么事需要转告。)Lady: Yes, please. Tell her to call Betsy at Betsys Beauty Salon. The number is

16、 567-9033. You: 3 (告诉对方她一回来你就转告她。告诉对方她一回来你就转告她。)Lady: Thanks a lot. You: 4 (表示不用客气。表示不用客气。)BackII Listen and Repeat1 Listen to ten sentences for workplace communication cross-referenced with their Chinese translation and try to remember them.BackWindow on Key Wordsextension 电话分机电话分机put . through 把把

17、接通接通connect 接通,连接接通,连接BackLeaving Phone MessageQuestions1. What are the people in the picture doing?Who Called?Phone NumberMessage1DanDidnt leave a message23BackThe Subjective Mood4 Fill in the blanks with the verbs given in brackets, paying special attention to the subjunctive mood.Write and Apply

18、Rules1) If I were you, I ( accept ) _ the job.2) If they were here tomorrow, the problem (solve) _.3) Luckily I was wearing a seat belt. If I hadnt been wearing one, I (injure) _ seriously.4) Were it for their help, we (not overcome) _ the difficulties.5) If we hadnt got everything ready by now, we (have) _ a terrible time tomorrow.6) He works with such enthusiasm as if he never (know) _ fatigue (疲倦).7) He wouldnt have been saved even if he (send) _ to hospital at once.8) If only I (take) _ your advice at that time!had takenwoul

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