咨询行业和咨询公司介绍

1、Topics for discussionOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and career pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impacting recruiting processKey requirements of a can

2、didateRecruiting process and the case interviewQuestions and Answers1Types of consulting firmsElite Management Consulting FirmsAccentureAT KearneyBain & Co.Booz Allen HamiltonBCGMercerMcKinseyMonitorBig Four- Affiliated Consulting FirmsBearingPoint (formerly KPMG Consulting)Deloitte & Touch/ Deloitt

3、e ConsultingCap Gemini Ernst & YoungKPMGErnst & YoungPricewaterhousecoopersBoutique Consulting FirmsCornerstone ResearchGartner GroupFrank Lynne and AssociatesOceanTomoTechnology and Systems Consulting FirmsAmerican Management SystemsAccentureBearingPointCap Gemini Ernst & YoungCSCEDSIBMPeopleSoftOr

4、acleSAPHR Consulting FirmsAccenture (Change Management)The Hay GroupHewittMercerTowers Perrin2Consulting industry landscapeStrategy vs. TechnologyMcKinseyBCGBain & CoBooz AllenMercer.Cap GeminiExperioAccentureStrategy FirmsSystems IntegratorsIBMEDSCSCOpportunity SpaceBearingPointSize vs. Breath of O

5、fferingsMcKinseyBCGBain & CoBooz AllenMercer.CGE&YAccentureBearingPointSizeBreadth of OfferingIBMEDSCSCDeloitteDeloitte & TouchePWCErnest & YoungKPMG3Key industry trendsSignificant consolidation of major players in industrySpin-off of consulting from major Audit FirmsRebuilding of consulting capabil

6、ity within Big FourIncrease in public consulting firmsSoftness throughout industry, especially in technology and pure strategyIncreased emphasis by clients of “experienced” consultants (especially in industry)Overcapacity of consultants and support staff/ less choicesConsulting firms cost structure

7、has changed to support separate infrastructureOpportunities to exist in audit firmsIncreased focus on quarterly profitabilityFirms are expanding their offerings/ jobs are more difficult to findIncreased need to have existing industry or consulting experienceKey TrendsImplications4Topics for discussi

8、onOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and career pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impacting recruiting processKey requirements of a candidateRecruiting pr

9、ocess and the case interviewQuestions and Answers5Consulting matrix organization structureIndustries (illustrative)Solutions (Illustrative)Strategy/ Performance ManagementFinancePackaged TechnologyCustom TechnologyChange ManagementProcess ImprovementConsumer ProductsIndustrial ProductsFinancial Serv

10、icesRetailHigh TechEnergyExample individual “businesses”6Understand the particular firms matrix- IndustriesAutomotive & AssemblyBanking & SecuritiesChemicalsConsumer Packaged GoodsElectric Power & Natural GasHigh TechInsuranceMedia & EntertainmentMetals & MiningNonprofitPayor/ ProviderPetroleumPharm

11、aceuticals & Medical ProductsPrivate EquityPulp & PaperRetailTelecommunicationsTravel & LogisticsAirlineAutomotiveChemicalsCommunicationsConsumer Goods & ServicesElectronics & Tech TechEnergyFinancial ServicesForest ProductsFreight & LogisticsGovernmentHealth & Life SciencesIndustrial EquipmentMedia

12、 & EntertainmentMetals & MiningRailRetailTravel ServicesUtilities Communications and ContentWirelineWirelessCableMedia and EntertainmentUtilitiesConsumer, Industrial and TechnologyAutomotive and TransportationChemicals and Natural ResourcesConsumer PackageGoodsHigh TechnologyIndustrial MarketsLife S

13、ciencesOil and GasRetail/ WholesaleFinancial ServicesBankingInsuranceCapital MarketsPublic ServicesFederal/ National GovernmentState, Provincial & Local Government, Education, NonpofitsHigher EducationsInternational/ US Multinational AgenciesHealthcare AccentureBearingPointMcKinsey7Understand the pa

14、rticular firms matrix- servicesBusiness Technology OfficeCorporate Finance & StrategyMarketingOperations Strategy & EffectivenessOrganization & LeadershipStrategyConsultingCustomer Relationship ManagementFinance & Performance ManagementHuman PerformanceStrategy & Business ArchitectureSupply Chain Ma

15、nagementTechnologyAccenture Technology LabsBusiness IntelligenceEnterprise IntegrationEnterprise SolutionsMicrosoft SolutionsMobile SolutionsSecurity SolutionsTechnical ArchitecturesWeb ServicesOutsourcingAccenture Finance SolutionsAccenture HR ServicesAccenture LearningOutsourcingCross-ServiceThe C

16、IO AgendaStrategic Delivery Model AccentureMcKinsey8Understand the particular firms matrix- servicesCustomer Relationship ManagementCRM StrategyMarketing and Campaign ManagementSales and Channel ManagementService/ Contact Center SolutionBilling SolutionsCustomer AnalyticsEnterprise SolutionsEnterpri

17、se Resource PlanningOraclePeopleSoftSAPApplication Performance Management AssessmentWorld-Class Finance SolutionsSarbanes-OxleyEnterprise Risk ManagementIntegrated Business IntelligenceShared ServicesWorkforce SolutionsManaged ServiceOutsourcing StrategyApplications Management and SupportBusiness Pr

18、ocess OutsourcingInfrastructure Management BearingPointStrategy, Process & TransformationBusiness Strategy SolutionsElectronic Government and Modernization StrategyBusiness Process and Performance ImprovementMerger & IntegrationGlobal Trade Management & CustomsBusiness Transformation and Integration

19、Change and People StrategyStrategic Cost AlignmentIT TransformationValuation ServicesReal Estate and Corporate FacilitiesSupply Chain ManagementSupply Chain StrategyProduct Lifecycle ManagementAdvanced Planning SolutionsStrategic Sourcing, Purchasing and ProcurementSupply Chain OperationsLogisticsTr

20、ading Partner IntegrationSupply Chain Visibility and Event managementTechnology Infrastructure and IntegrationIntegration ServicesInfrastructure SolutionsGlobal Technology Services 9Consulting career pathAnalyst/ ConsultantConsultantManagerSenior ManagerMD/Partner“Doing the work”“Managing” the work

21、and client“Selling” the work/ operating the firmTraditional Career PathOther Career OpportunitiesSolution/ Industry analystsOperations managementKnowledge managementTrainingMarketing10“Day in the life” as an Analyst/ ConsultantScenario #1: On projectsTravelingSetting up schedules/ interviewsResearch

22、 and analysisA lot of PowerpointMaking copies into the nightMay not in the key meetings as a consultantScenario #2: On the beachSounds nice, is for a little whileNeed to find a project and/or practice development workScenario #3: P/DBetter than the beachCan provide visibility to others in your firmE

23、nhances your probability of being staffed11Dos and donts in consultingMaintain a positive attitudeEscalate issues, but provide suggested steps to addressOperate at the “next level”- speeds your progressionBe able to work under limited supervision/ guidanceCollaborate with others (no lone rangers)Und

24、erstand that it is a perception businessRealize that your life is not your own- it is your clientsBe comfortable with being uncomfortableBe late for anythingJust do what is asked- take it furtherContradict your supervisor in a client meeting (even if they are wrong)Consider anything beneath youDosDo

25、nts12Topics for discussionOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and career pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impacting recruiting processKey requirements of

26、a candidateRecruiting process and the case interviewQuestions and Answers13Key trends impacting recruitingLonger sales cycles and shorter project, making predictability of chargeability harder in even the medium termStill large number of seeking individuals with good industry and consulting expertis

27、eConsolidation and integration of consulting firms still in progressNeed for firms to adjust their leverage model back to a “pyramid” from a “diamond”Firms are not comfortable hiring more than a couple of months in advance of an individuals start date- they are hiringCompetition for the existing pos

28、itions is fierce and compensation levels are stableCertain firms remain uncertain of hiring needs (e.g., Deloitte)Firms need to hire Analyst/ Consultants to improve profitabilityTrendImpact on recruiting14Consulting candidate requirementsLook for overachieversOutstanding gradesSignificant extracurri

29、cular activitiesLeadership experienceBehavioral interviewsSituational questionsWant to understand what YOU didStrong team orientationShow appropriate level of confidence and poiseIllustrate exception communication skillsStrong desire to satisfy “clients”Case interviewsWant to understand HOW you thin

30、kWant to see a FRAMEWORK usedFocus on a thorough answer (MECE)Know how to appropriately use consulting JARGON15Case interview- guiding principlesTake time to listen to case provided, take notesDo not be in a rush to answer, pause, and consider asking clarifying questionsSelect an appropriate framework to use to provide your answe