新视野二版视听说课件

1、Where are you off to?Making and responding to requestsdue adj. 到期的 (expected to happen or arrive at a particular time) e.g. ThetrainisdueinLondonat 5p.m.Scotch tape 思高（商标）透明胶带 (sticky thin clear material used for sticking paper, mending light objects, etc.) e.g. Wecantacceptregisteredpackages sealed

2、withScotchtape.3. KeyKatherine: Peter, (1)_?Peter: Just going to the bookstore.Katherine: Oh, the photo shop is next door to it. (2)_ picking up my pictures for me?Peter: (3)_. Want anything from the bookstore?Katherine: Well, (4)_ pick up a stapler, please? My papers are in a mess.Peter: (5)_.where

3、 are you off toAll rightWould you mind could you No problemCould you do me a favor?refund v. 退还，偿还 (give money back) e.g. Iftheshoesdonotwearwell theshopwill refundthemoney.1. Key David: Hey Max, (1)_ take a look at this for me? I cant get this darn flash working.Max: (2)_, let me have a look. Hmm,

4、(3)_ _ the flash actually works. Its the button thats jammed.David: Really? Well, then (4)_ _go to the store with me? I wanna return this camera.Max: (5)_. But you must bring your receipt, or theyll never refund your money.David: Oh no! I threw it away!Max: Man, (6)_. I guess theres not much I can d

5、o. could you Sure seems like could you do me a favor No problem thats too bad3. KeyNicole: Hey Robert, (1)_ take a look at this for me? My computer is making a funny noise.Robert: (2)_, let me have a look. Hmm, seems like something has gone wrong with your hard drive.Nicole: Really? Well, then (3)_?

6、 I need to get it fixed right away. Would you give me a ride to the store?Robert: (4)_. But is it still under warranty?Nicole: (5)_. Its several years old.Robert: Lets hope the repairs are not too expensive.would you Surecould you do me a favorNo problemIm afraid notWork in pairs and create a dialog

7、 according to the given situation.SituationA bought an electric cooker about three weeks ago, but now the cooker doesnt work. A expresses his/her regret and asks B to go back with him/her to that store to make a complaint about that. For your referenceExpressing regret I wish I hadntI really shouldn

8、t haveIf only I hadntShowing your concernWhats the problem?Whats up?What happened?Im sorry to hear that.What do you plan to do?What are you going to do?How to make a complaint Talk to the individual who has the power to do something about your situation; Provide the dates and locations of the incide

9、nt; Provide the names of any people involved; Try to objectively describe the incident and the inconvenience it has brought to you (try to keep it shortdetails are important, but this is not a novel! Dont exaggerate!) Provide evidence and/or proof of purchase; Avoid using angry, sarcastic, or threat

10、ening words. Venting frustration may make you feel better, but it wont produce the best results; Clearly state your requirements and suggestions as well as how long you are willing to wait to get it resolved. Be reasonable.Expressions for making a complaint I wish to complain in the strongest terms

11、about Im not at all satisfied with I hate to say this, but I feel something should be done about What exactly seems to be the problem / trouble? Is it still under warranty?Answers to a complaint The goods are still covered by the guarantee. Youre still well within the guarantee period. I apologize f

12、or the inconvenience. We are terribly sorry about the trouble / inconvenience. Im sorry you are having problems.I was wondering if you could possibly1. KeyNancy: Oh man, (1)_ borrowed this Walkman from David. I dropped it last night and now it doesnt work.Max: (2)_. What are you going to do?Nancy: I

13、 dont know. (3)_ have it repaired. Actually, I heard that you were heading downtown this afternoon, and (4)_ _ do that for me.Max: (5)_, (6)_. I wish I hadnt Sorry to hear that I need to I was wondering if you could possibly Sure Id be glad toSusan: (1)_ gone to town this morning. I lost my purse at

14、 the shopping center.Michael: (2)_. What are you going to do now?Susan: I guess Ill go back to check at the Lost and Found. And (3)_ if you could possibly lend me some money for the bus fare. Every cent I had was in my purse.Michael: (4)_. Heres ten dollars, or do you need more?3. KeyI wish I hadnt

15、Im sorry to hear thatI was wondering Id be glad toWork in pairs and create a dialog according to the given situation.Situation: A is going to the supermarket and B asks A to pick for him/her some food and drinks. For your referenceMaking requests Could youCould you do me a favor?Will/would you please?I wo