电大管理英语4单元自测2答案

1、电大管理英语4单元自测2答案电大管理英语4单元自测2答案电大管理英语4单元自测2答案WORD格式电大管理英语4单元自测2答案题目：Ifyoucantsaywhatyouvecometosayatthemeeting,whatsthepoint?答案：Icanseethat题目：Willyougoonapicnicwithustomorrow?答案：ImafraidIhavenoidea题目：_identifytheproblemsthathavebeenoccurring?答案：Areyouableto题目：Howcanyouexplainthelatestsituation?_,Iknowi

2、tisallmyfault.答案：Sorry_actually,itwas题目：Howdidyourmeetinggoyesterday?reallyfrustrating.答案：Notsogood题目：Creativity,especially_whichtakesplaceacrosslikelydepartmentalboundaries,istosufferhugelyasteamsynergyslips.答案：that题目：Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms答案：th

3、at题目：EverytimeItriedtosaysomething,hewould_tosomethingelse.答案：moveon题目：Hesleftnow,butproductivityhasnt_thatmuch.答案：pickedup题目：Ithinktheprimary_factoristheresbeensomuchabsencelately.答案：contributing题目：Ifdemandisrisingbutthefirm_fromcommunicationfailure,thenstockswill答案：issuffering题目：Intodaysenvironmen

4、t,_peopleareoftenburnedout,itsimportantfor答案：wheredo题目：Whatyouneedtoistokeepthingsshortandsweet,justthe_.答案：highlightsi题目：WhenthemessagefinallyreachedtheCommandCenter,t_“mutated”to答案：had专业资料整理WORD格式题目：Whowas_themeeting？答案：chairing专业资料整理WORD格式二、完型填空（共50分）WHATWEHAVEHERE:AFAILURETOCOMMUNICATEItisthewei

5、rder;weirdest;weirdthing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnectandstayconnecting;connected;toconnectwithanyone.Shouldyoushoot;mail;giveoffanemail?Tapoutatext?PostaprivatemessageonFacebook?WriteontheirFacebookwall?Skype,poke,pingorconjurethem

6、uponadigitaltincanphone?Andonceyoureachsomeone,youwonder:Ishepayingattention?Howdoyouknow?Evenwiththetechno-easeofuncountable;countable;countlesscommunicationdevices,conversationscanstillbetroublesome.Questionsareaskedandansweredout;away;withinoforder.Instructionsanddirectionsgohalf-read.Meetingsare

7、botched.Feelingsarehurt.答案1：weirdest;2：connected;3：shoot;4：countless;5：out二、阅读理解：依据文章内容，判断正误（共50分）。HABITSOFHIGHLYEFFECTIVECOMMUNICATORSItsnosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,ainspireorguideothersifyoudontcommunicatei

8、nclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadershipyourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdontalignwithyourwords,youarestoringuptroubleforthefut

9、ure.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsintandstrategiesosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.

10、distinctl3.Findyourownvoice.Uselanguagethatsyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdontbecomeoverlyfixatedoneloquenceforeloquencessake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.4.BevisibleV

11、isibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Donthidebehindacomputerand专业资料整理WORD格式onlyinteractwithpeopleelectronicallyseethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intodays专业资料整理WORD格式environment,wherepeopleareoftenburnedout,itsimpor

12、tantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyoureengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesand

13、theirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwontalwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.正确选T，错误选F。Communicationandleadershipdontalwaysgohandinhand.T;FThesay-dogaphappenswhenpeoplemi

14、sunderstandtheirleadersintention.T;FUsingtechnicaljargonmakesaleaderconvincing.T;FCommunicatingsincerelyisalwaysthebest.T;FObservationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T;F答案1：F;2：F;3：F;4：T;5：T二、阅读理解：依据文章内容，达成选择题（共50分）。COMMUNICATIONFAILUREThemeaningof“communication”go

15、esalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhose

16、ntthemessage“Sendreinforcements,weregoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome-“Sendthreeandfour-pence,weregoingtoadance.”Thereinforcementsneverarrived.albeiYoucandemonstratethissameprinciple,tonalessdram

17、aticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.?Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintell

18、igenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbestepwiththeallocatingresourcesinshiftsindemand.Ifdemandisrising专业资料整理WORD格式butthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbe

19、asurplusofstocksandoverstaffing.?Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.

20、?Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.题目ConfirmingreceptionofthesentmessagesmeansA;B;C.A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstoodC.themessagesarecorrec