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1、汽车商务英语(商务篇1)课件分析汽车商务英语(商务篇1)课件分析Part One:Warming-upMake your choice1. As a customer, when you walk into a 4S store, you hope:()The salesman will greet you.()You will be served politely.()The salesman wont disturb your visit.()The salesman will have detailed instructions of the car you are interested
2、 inPart One:Warming-up2. As a salesman,what will you do when you receive a customer?()Welcome him.()Greet him and his friends.()Hand a cup of tea or coffee.()Observe what he or she cares about.()Judge him from his appearance.2. As a salesman,what will you 3. As a salesman,do you know what you should
3、nt do when you receive a customer? ()Smoke.()Walk around with a cup of coffee.()Stand against a car.()Stare at him up and down. 3. As a salesman,do you know As a salesman,you should: 1. Be polite. 2. Greet your customers. 3. Keep a smiling face. 4. Speak clearly. As a salesman,you should: Part Two:N
4、ew Words and Useful ExpressionsI. New words showroom ;receive realistic probably prefer remote rmt control suit bet definitely serve Part Two:New Words and Useful II. Useful expressions1. Welcome to our motor shop. 2. What can I do for you? 3. Please come in. 4. Would you like a cup of tea? 5. Do yo
5、u sell the red cars? II. Useful expressions 6. May I know your name? 7. Is this your first time to visit our showroom? 8. Be sure to call me if you need help. 9. Can I show you around? 10.Im just looking around. 6. May I know your name?Part Three :SituationsSituation A: I also enjoy fishingMr. Gray
6、comes to a 4S store. Mr. Lu, a salesman, receives him.L: Good morning. Welcome to our 4S store.G: Morning.L: I am Lu Zhi , the salesman of this store. May I know your name?G: Im Geoffory Gray. n. 杰弗里(男子名)格雷Part Three :Situations L: Well, Mr. Gray. Its going to be cloudy, isnt it? I am thinking about
7、 having a weekend trip with my family, but it doesnt seem realistic for it is probably going to rain at that time. So do you love a weekend trip, too?G: Yes, I do. I also enjoy fishing, and a car will help me a lot. L: Well, Mr. Gray. Its goingL: What type of car do you have in mind?G: I prefer a SU
8、V. Ive been to several stores already.L: Well, its lucky for you to come to our store. Look, doesnt that SUV suit you? It has a remote controlG: Really? I must have a close look.L: I bet youll definitely like it.L: What type of car do you havMake your choice according to situation A.QuestionsAnswers
9、( )1. What is Lu Zhi? Good morning. Welcome to our motor shop.( )2. How does Lu Zhi greet Mr. Gray?B. SUV( )3. How does Lu Zhi begin his talk?C. Yes, because its a common topic to start a talk.( )4. What car does Mr. Gray prefer?D. He talks about the weather.( )5. Is the weather important? Why?E. He
10、 is a salesman of a 4S store.Make your choice according to Situation B: Where do you Work? Mr. Black, a worker, comes to a 4S store and Mr. Lu receives him.L: Good afternoon, sir. Welcome to our 4S store.B: Good afternoon.L: Im Lu Zhi, the salesman. I hope youll enjoy my service. May I know your nam
11、e?B: My name is Jim Black. Situation B: Where do you WorL: Nice to meet you, Mr. Black. You must be a teacher, am I right?B: No,Im not. In fact,I am a worker and I work in an iron and steel company.L: A worker! Youre kidding! You dont look like a worker at all.B: But actually I am a worker.L: Nice t
12、o meet you, Mr. BlackL: Could you tell me what you do every day?B: Making steel.L: Its interesting! Ive never seen how steel comes out. Id like to visit your workshop some day if its convenient for you. Do you welcome me?B: Yes. Anytime.L: Thank you.L: Could you tell me what you Make your choice acc
13、ording to situation B.QuestionsAnswers( )1. Where does Mr. Black work? A. A worker.( )2. What work does Mr. Black do? B. Yes.( )3. What is Mr. Black? C. He asks Mr. Black if he is a teacher.( )4. Does Mr. Lu want to Visit Mr. Black? D. Making steel.( )5. How does Mr. Lu begin his talk? E. In an iron and steel company.Make your choice according to Part Four : PracticePut the following sentences into English.1. 欢迎光临本店。(Welcome to. )2. 明天很可能会出太阳.(Tomorrow will be. )3.
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