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国开期末考试《管理英语4》机考满分试题(第2套)(试卷代号:0863,整套相同,祝同学们取得优异成绩!)一、交际用语(共5题,共10分)1、Readingisthebestwaytopasstimeonthetrain。(B),Inevergotravelingwithoutabook。A、YouarejokingB、That’strueC、Itsoundslikefun2、Howdidyourmeetinggoyesterday?(A)actually,itwasreallyfrustrating。A、NotsogoodB、VerygoodC、Nothingspecial3、Jack,I’dliketohaveyouropinionsaboutmywrittenreport。ButIhaveonesuggestion(A)。A、ItlooksfinetomeB、YouaretoomodestC、That’sagoodidea4、Terriblysorrytointerrupt,butmayIuseyourdictionary?Yes,(A)。A、ofcourseB、itdoesn’tmatterC、nohurry5、Thisprojectistoobigformetofinishontime。(C)。A、PleasedomeafavorB、YoumayaskforhelpC、I’llgiveyouahand二、词汇与结构(共15题,共30分)1、TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions(C)employthebestpossibleworkers。A、howtoB、onwhattoC、onhowto2、Althoughwecan’tcompeteintermsofsize,I(B)believeweholdanadvantageintermsofdedicationtocustomerservice。A、didB、doC、have3、(A)thereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation。A、FearingB、FearedC、Fear4、Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel(B)thecompanycaredaboutthemandtheirwell-being。A、evenifB、asifC、like5、(C)employeeskeepleavingandjoiningthecompany,theyalsoretirefromtimetotimeleavingemptyplacesinvariouspositions。A、AlthoughB、IfC、As6、(C)managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation。A、NotonlyB、DonotonlyC、Notonlydo7、Ifdemandisrisingbutthefirm(C)fromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing。A、hasbeensufferingB、isgoingtosufferC、issuffering8、Atarough(B),wewilltakeanotherfourweekstofinishthisplan。A、valueB、estimateC、account9、Supervisorsshould(B)theiremployeesintwo-waycommunicationsothatunderstandingtakesplace。A、enableB、engageC、encourage10、Anappreciatedgiftandthegestureofprovidingitwillyourcoworker’s。A、lookupB、lifttoC、lightup11Culturaldifferences(C)fourcategoriesreligion,nationality,regionandlifestyle。A、falldownB、falloffC、fallinto12Iwillaskthemto(C)。anewdesign,somethingabitmoretoneddown。A、comeinB、comeacrossC、comeupwith13、Whatyouneedtodoistokeepthingsshortandsweet,justthe。。A、questionsB、topicsC、highlights14Weareinterestedintheweatherbecauseit(B)ussodirectlywhatwewear,whatwedo,andevenhowwefeel。A、benefitsB、affectsC、effects15、Anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnessto(A)withanyconstructivesuggestions。A、comply三、阅读理解(共2题,共40分)1、WhenJackWelch,theChairmanandCEOatGeneralElectric(GE)retiredin2001,hecouldlookbackataverysuccessfulcareer。HebecameCEOin1981attheageof45。Atthattime,GEhadaverycomplexorganizationalstructurewithconsiderablybureaucraticrules。、JackWelchretiredattheageof65、(T)、JackWelchinsistedthateachofthebusinessesshouldbeatleastnumber3intheirrespectivearea(F)、IfthebusinesscouldnotmeetWelch’schangerequirements,itsmanagerhad3choices(T)、TherestructuringwentbeforechangingtheorganizationalcultureandthemanagerialstylesofGE’smanagers(T)、TheWorkOutlasteda。(F)2、Theemployeeandthesupervisorareclearabouttheemployee'sgoals,requiredoutcomesoroutputs,andhowthesuccessofthecontributionswillbeassessed。Thegoalinemployeeevaluationistomotivateahighlevelofqualityandquantityintheworkthattheemployeeproduces。Thegoalsofthebestemployeeperformanceevaluationsalsoincludeemployeedevelopmentandorganizationalimprovement。Theemployeeperformanceevaluationhelpsemployeesaccomplishbothpersonaldevelopmentandorganizationalgoals。Theactofwritingdownthegoalstakestheemployeeonestepclosertoaccomplishingthem。(1)、Whatisthegoalinemployeeevaluation?(A)。A、TomotivateoutcomesoftheemployeeWhatisNOTthegoalofthebestemployeeperformanceevaluation?(C)。C、Employmenttermination。WhatdoesPIPinPara。6standfor?(B)。B、PerformanceImprovementPlanWhatisthegoalofPIP?(A)。A、Toimprovetheemployee’sperformance。Whatisthepurposeofnumericrankings?(C)。C、Tocompareanemployee’sperformancewiththeperformanceofotheremployees。四、作文(共1题,共20分)Writeacompositionwithatleast100wordsonMyDream。Yourwritingshouldincludethefollowings。Position:customerservicerepresentativeAbilitycommunicationandcustomerserviceskillsReason:anexpertintheproductlineandstrongrelationshipswithcustomers:20参考范文:Everybodyhashisdreamjob。Ialsohavemydreamjob。Mydreamistoworkforforeigntouristsasatourguide。WhydoIwanttobeatourguide?Firstofall,I'manoutgoinggirl,andIlikedoingsomeexcitingMaybebeingatourguideisthebestchoice。IfIbecomeatourIcantravelEverybodyhashisdreamjob。Ialsohavemydreamjob。Mydreamistoworkforforeigntouristsasatourguide。WhydoIwanttobeatourguide?Firstofall,I'manoutgoinggirl,andIlikedoingsomeexcitingMaybebeingatourguideisthebestchoice。IfIbecomeatourIcantravelallaroundChina,andknowmoreaboutourThenIwilltelltheforeigntouristsaboutourcolorfulSecond,Ilikemakingfriends。IfIworkasatourguide,Icanmakealotoffriendsall
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