邮轮公司员工办法

44/44海乘培训——美国皇家加勒比邮轮公司职员手册

海员培训欢迎加入欢迎加入皇家加勒比和名人邮轮。我们认识到不同国家背景的人在公司中给我们带来的价值。我们专门自豪为职员提供了一个多元化的工作环境同时尊重和鼓舞职员挖掘自身的潜力价值。“作为一家全球性企业以及行业的先驱，我们认识到不同文化背景职员为我们公司制造的价值。为此，我们承诺并鼓舞多元化的工作环境。”关于本手册这本手册是在你加入皇家加勒比和名人邮轮公司之前的预备手册。这本手册旨在向你提供公司内部的一些重要信息，包括规章，政策。这本手册旨在协助你治理你的日常工作和生活。其中并没有包含所有的公司政策。你对其中包含的公司信息以及规章制度负有责任。请把这本小册子作为参考。假如你有任何疑问或希望得到更多的资讯，请在你登船后资讯你的主管。修改政策我们有权在不预先通知的情况下解释，增加，删除，修改书中的信息一般工作政策EmploymentwithRoyalCaribbeanCruisesLtd.isofferedforaspecificperiodoftime,theServicePeriod,throughanEmploymentAgreement.TheServicePeriodisanexpectationoflengthofemploymentandnotacontractright.Youorthecompanymayenditatanytime,withorwithoutcauseoradvancednotice,orwhenapplicable,inaccordancewithyourCollectiveBargainingAgreement.皇家加勒比邮轮有限公司就业是指一个特定的时刻内提供有服务期间的就业协议。服务期间是一定长度的就业期限，而不具有合同的权利。您或公司能够在任何时刻，缘故或有或没有事先通知，通过劳资协定终结合同。Priortobeginningwork,youmustpassaPre-EmploymentMedicalExamination(PEME)andbefoundfitforduty.Thecostofthisexaminationmaybeyourresponsibility.Employeeswillobtainphysicalexamsasrequestedbythecompanyatdesignatedmedicalfacilities.开始工作之前，你必须通过就业前体检（PEME），并找到适合上班。这项检查的费用可能是你的责任。职员将得到由公司在指定医疗机构体检的要求。Aftercompletionofservice,thecompanymaypaytravelingexpenses,accordingtoyourEmploymentAgreement,orwhenapplicable,yourCollectiveBargainingAgreementfromtheshiptotheGatewayCity,whichyouselectedinyourcountry.IfyouaskforanearlyreleaseorthecompanyendstheEmploymentAgreementforavalidreason,thecosttoreturntoyourGatewayCitywillbepaidbyyouorinaccordancetoyourCollectiveBargainingAgreement.完成服务后，公司能够支付交通费，依照你的就业协议，或适用时，从你选定的国内动身都市到船。假如你想提早结束合同，或者船东需要提早结束你的服务时刻，那么从船回到你自选的国内港口都市的费用用你本人支付，或按劳资协议规定来支付。Nothinginthisbookletisintendedto,norshouldbeinterpretedtochangeormodifytheemploymentrelationshipRoyalCaribbeanCruisesLtd.maintainswithitsemployees.在这本小册子没有此意图，也不应被解释为改变或修改皇家加勒比游轮公司与职员保持的雇佣关系及雇佣合同。ShipAssignments船期Afteryou’vebeenselectedtoworkforRoyalCaribbeanInternationalorCelebrityCruisesbyaHumanResourcesRecruiter,yournextstepistowaitforashipassignment.Yourshipassignmentisbasedonthebusinessneedsofthecompany.当你被人力资源招聘人员选择在皇家加勒比或者名人号邮轮工作之后，接下来确实是等待船期。船期的是由公司安排Thelengthoftimeyouwillwaitforyourshipassignmentcanbeanywherebetweenafewdaystoseveralmonths.Thistimecanbeusedtopreparetoleaveyourhomecountryforyourexcitingnewadventureatsea.Thesectionthatfollowsonthenextpagewillprovideyouwithsomeinformationtohelpyougetready等待船期的时刻的长短能够从几天到几个月的时刻。那个时刻能够用来预备你从本国离开开启一段兴奋的旅程。本节上的下一个页面如下将为您提供一些信息，关心您做好预备。EmploymentAgreements就业协议Dependingonyourpositionandareaofassignment,youwillreceiveanEmploymentAgreementtosign,eitherbeforeyouleavehomeoronceonboardtheship.Thisagreementwillbebasedaccordingtoyourpositionassignmentand/orCollectiveBargainingAgreement,whenappropriate.AllinitialtermsofemploymentareoutlinedinyourEmploymentAgreement.Thisagreementwilllistyourposition,thelengthofyourEmploymentAgreement,howmuchyouwillbepaid,aswellasotherimportantinformation.依照你的职位不同，在上船之后需要签署就业协议。该协议将列出你的职位，合同期，工资，以及其他重要信息。DocumentsYou’llNeed需要的文件LetterofEmploymentorLetterofGuarantee合同TheHumanResourcesRecruiteroryourHiringPartnerwillissueyouaLetterofEmployment(LOE)orLetterofGuarantee(LOG)onceashipassignmentismade.Thisisaveryimportantdocument…it’sagoodideatokeepitsecureatalltimes!人事部或者你的代理会预备好合同（LOE）或下船信。这是特不重要的文件，一定要保管好此文件。Passport护照Apassportvalidforatleastoneyearfromthedateofemploymentisrequiredforallshipboardemployees.Youwillnotbeallowedtojointheshipifyourpassportisnotvalidforatleastayear.需要去办理护照。护照有效期必须要一年以上，假如少于一年有效期不能够登船。Seaman’sBook海员证ASeaman’sBookvalidforatleastoneyearfromthedateofemployment,whenapplicable,maybeusedinconjunctionwithavalidpassport.YourHiringPartnerorHumanResourcesRecruiterwilladviseyouifthisdocumentisrequired.每个入取人员需由人事部或代理安排到学校进行海员培训，然后办理海员证。海员证有效期需要一年以上。Visas签证欢迎加入欢迎加入皇家加勒比和名人邮轮。我们认识到不同国家背景的人在公司中给我们带来的价值。我们专门自豪为职员提供了一个多元化的工作环境同时尊重和鼓舞职员挖掘自身的潜力价值。“作为一家全球性企业以及行业的先驱，我们认识到不同文化背景职员为我们公司制造的价值。为此，我们承诺并鼓舞多元化的工作环境。”关于本手册这本手册是在你加入皇家加勒比和名人邮轮公司之前的预备手册。这本手册旨在向你提供公司内部的一些重要信息，包括规章，政策。这本手册旨在协助你治理你的日常工作和生活。其中并没有包含所有的公司政策。你对其中包含的公司信息以及规章制度负有责任。请把这本小册子作为参考。假如你有任何疑问或希望得到更多的资讯，请在你登船后资讯你的主管。修改政策我们有权在不预先通知的情况下解释，增加，删除，修改书中的信息一般工作政策EmploymentwithRoyalCaribbeanCruisesLtd.isofferedforaspecificperiodoftime,theServicePeriod,throughanEmploymentAgreement.TheServicePeriodisanexpectationoflengthofemploymentandnotacontractright.Youorthecompanymayenditatanytime,withorwithoutcauseoradvancednotice,orwhenapplicable,inaccordancewithyourCollectiveBargainingAgreement.皇家加勒比邮轮有限公司就业是指一个特定的时刻内提供有服务期间的就业协议。服务期间是一定长度的就业期限，而不具有合同的权利。您或公司能够在任何时刻，缘故或有或没有事先通知，通过劳资协定终结合同。Priortobeginningwork,youmustpassaPre-EmploymentMedicalExamination(PEME)andbefoundfitforduty.Thecostofthisexaminationmaybeyourresponsibility.Employeeswillobtainphysicalexamsasrequestedbythecompanyatdesignatedmedicalfacilities.开始工作之前，你必须通过就业前体检（PEME），并找到适合上班。这项检查的费用可能是你的责任。职员将得到由公司在指定医疗机构体检的要求。Aftercompletionofservice,thecompanymaypaytravelingexpenses,accordingtoyourEmploymentAgreement,orwhenapplicable,yourCollectiveBargainingAgreementfromtheshiptotheGatewayCity,whichyouselectedinyourcountry.IfyouaskforanearlyreleaseorthecompanyendstheEmploymentAgreementforavalidreason,thecosttoreturntoyourGatewayCitywillbepaidbyyouorinaccordancetoyourCollectiveBargainingAgreement.完成服务后，公司能够支付交通费，依照你的就业协议，或适用时，从你选定的国内动身都市到船。假如你想提早结束合同，或者船东需要提早结束你的服务时刻，那么从船回到你自选的国内港口都市的费用用你本人支付，或按劳资协议规定来支付。Nothinginthisbookletisintendedto,norshouldbeinterpretedtochangeormodifytheemploymentrelationshipRoyalCaribbeanCruisesLtd.maintainswithitsemployees.在这本小册子没有此意图，也不应被解释为改变或修改皇家加勒比游轮公司与职员保持的雇佣关系及雇佣合同。ShipAssignments船期Afteryou’vebeenselectedtoworkforRoyalCaribbeanInternationalorCelebrityCruisesbyaHumanResourcesRecruiter,yournextstepistowaitforashipassignment.Yourshipassignmentisbasedonthebusinessneedsofthecompany.当你被人力资源招聘人员选择在皇家加勒比或者名人号邮轮工作之后，接下来确实是等待船期。船期的是由公司安排。Thelengthoftimeyouwillwaitforyourshipassignmentcanbeanywherebetweenafewdaystoseveralmonths.Thistimecanbeusedtopreparetoleaveyourhomecountryforyourexcitingnewadventureatsea.Thesectionthatfollowsonthenextpagewillprovideyouwithsomeinformationtohelpyougetready等待船期的时刻的长短能够从几天到几个月的时刻。那个时刻能够用来预备你从本国离开开启一段兴奋的旅程。本节上的下一个页面如下将为您提供一些信息，关心您做好预备。EmploymentAgreements就业协议Dependingonyourpositionandareaofassignment,youwillreceiveanEmploymentAgreementtosign,eitherbeforeyouleavehomeoronceonboardtheship.Thisagreementwillbebasedaccordingtoyourpositionassignmentand/orCollectiveBargainingAgreement,whenappropriate.AllinitialtermsofemploymentareoutlinedinyourEmploymentAgreement.Thisagreementwilllistyourposition,thelengthofyourEmploymentAgreement,howmuchyouwillbepaid,aswellasotherimportantinformation.依照你的职位不同，在上船之后需要签署就业协议。该协议将列出你的职位，合同期，工资，以及其他重要信息。DocumentsYou’llNeed需要的文件LetterofEmploymentorLetterofGuarantee合同TheHumanResourcesRecruiteroryourHiringPartnerwillissueyouaLetterofEmployment(LOE)orLetterofGuarantee(LOG)onceashipassignmentismade.Thisisaveryimportantdocument…it’sagoodideatokeepitsecureatalltimes!人事部或者你的代理会预备好合同（LOE）或下船信。这是特不重要的文件，一定要保管好此文件。Passport护照Apassportvalidforatleastoneyearfromthedateofemploymentisrequiredforallshipboardemployees.Youwillnotbeallowedtojointheshipifyourpassportisnotvalidforatleastayear.需要去办理护照。护照有效期必须要一年以上，假如少于一年有效期不能够登船。Seaman’sBook海员证ASeaman’sBookvalidforatleastoneyearfromthedateofemployment,whenapplicable,maybeusedinconjunctionwithavalidpassport.YourHiringPartnerorHumanResourcesRecruiterwilladviseyouifthisdocumentisrequired.每个入取人员需由人事部或代理安排到学校进行海员培训，然后办理海员证。海员证有效期需要一年以上。Visas签证ToentertheUnitedStates,avalidC1/Dvisaisrequiredforallnon-U.S.citizens,excludingCanadiancitizensandU.S.AlienResidentcardholders.OnceyoureceiveyourLOEorLOGyouwilluseittoobtainaC1/Dvisa.Itisyourresponsibilitytoobtainthisvisafromyourhomecountrybeforeleavingforyouronboardjob.TheC1/DvisarequestedshouldbevalidformultipleentriesandcanbeobtainedfromtheUnitedStatesofAmerica’sembassyorconsularofficeinyourhomecountry.Youwillpaythevisa-processingfeeassetbytheAmericanembassyorconsulateforyourhomecountry.IfyouwillbejoiningashipinaportoutsideoftheUnitedStates,youmaystillneedtoobtainaC1/Dvisaandanyothercountryvisarequirements.YourHiringPartnermayassistyouinobtainingthesevisasforaservicefee.Itisyourchoicewhetheryouusethisservice.入境美国，非美国公民都需要办理C1/D签证，C1（过境签）D（海员签）；除持有加拿大和美国公民旅客外。当你收到LOE（合同）后，你能够去办理签证。在上船前你有责任有义务办理好签证。C1/D签证能够多次入境，在自己国家驻美国领事馆面签。你需要支付相应签证费用给自己国家的美国馆。假如你没有在美国上船，你同样也需要办理C1/D签证和其他国家的签证。你的代理会关心你了解签证服务费用。MarlinsEnglishTest马林英语测试YourHiringPartnerwillgiveyouacopyofyourISFMarlinsEnglishTestscoresheettotakewithyoutotheship,alongwithacopyofyourpassportpage.Bothdocumentshavetobesigned,stampedanddatedbytheHiringPartner.你的代理会给你做一套ISFMarlins英语试题,你需要将试题成绩单和护照复印件一同带上船。ProfessionalCertificates/Licenses专业资格证书Ifappropriate,pleasebesuretobringallofyourprofessionalcertificatesandlicenseswithyoutotheship.Youwillpresentthesetoyoursupervisorduringyourfirstday.假如有的的话，请将所有的资格证书带上船。将这些证书在第一天呈现给你的上司。Onceonboard,keepthesecertificateswithanytrainingrecordsthatyoureceivewhileonboard.Theseareveryimportantdocuments,sobesuretokeeptheminasafeandsecureplace.在船上，请保存好这些证书和培训的证书。这些文件费用特不重要，所有一定要将它们放在安全可靠的地点。Photographs照片Youshouldalwaystravelwithatleasttworecentpassport-sizephotographsofyourself.你至少需要携带2张白底2寸近照彩色护照证件照。TravelArrangements旅行预备Travelingfromyourhometotheshipforthefirsttimecanbecomplicated.TheHumanResourcesRecruiterandyourHiringPartnercanwalkyouthroughthisprocess.However,itwillbeuptoyoutomakeallthenecessaryarrangementstomakesurethatyouareatyourshiponyoursign-ondate.第一次离开家上船是特不复杂的。人事部和你的代理会关心你通过这一程。然而，这将需要做好一切必须的安排确保你能够安排上船。AirlineTicket机票TheHumanResourcesRecruiteroryourHiringPartnerwilltellyouwhatyouneedtodotoobtainyourairlineticket.Thecostofthisticketwillbepaidbythenewemployee,exceptforthoseemployeeswhoareassignedto2?stripepositionsorabove,arefromthePhilippinesorworkintheMarinedepartment.人事部或者你的代理会告诉你需要获得机票信息。新的雇员需要支付机票费用，除了那些菲律宾国家2条岗以上或者水手部门。LuggageRestrictions行李限制Beforeleavinghome,tagandmarkyourluggageproperlywithyourfullnameandhomeaddress.Youshouldcontactyouragentforinformationonairlinebagrestrictions,suchas:howmanybagsyoucantake,whataretheweightrequirementsandacceptableitemsthatcanbetakenon-boardtheflight.在离家前，标签和备注下在你的行李上全名和家庭地址。你能够联系你的代理公司关于飞机行李的限制，例如：你能够带几个箱子，箱子多少公斤和能够带上飞机的物品。HotelArrangements酒店安排Dependingonwhereyouaretravelingfrom,youmayarriveatyourdestinationthenightbeforeyousign-ontheship.We’llmakearrangementsforyoutostayinahotelroom.Onceajobofferhasbeenmade,yourHiringPartnerorHumanResourcesRecruiterwillprovideyouwithdetailedinstructionstojoinyourassignedship.在上船前一天能够先到达目的地。我们会安排好在酒店住一晚。一份工作信，你的代理或人事部会给你具体讲明上指定的船。TheHiringPartnerwillalsocollecttheGroundTravelPackageFee(USD$40)forhotel,mealvoucherandtransportationexpensesdirectlyfromyou,unlessstatedotherwiseinyourEmployeeAgreementorCollectiveBargainingAgreement代理会支付给酒店费用40美金。GettingtotheShip预备上船Onceyouarriveatthecityofyourjoiningport,youwillneedtogettotheship.TheHumanResourcesRecruiteroryourHiringPartnerwilltellyouwheretheshipisdockedandhowtogetthere.一旦你到底都市的港口，你需要上船。人事部或者你的代理会告诉你船的停驻码头和如何样去哪里。Money钞票You’llwanttobringatleast$200-300cashinU.S.dollarsoramajorcreditcardtocoverout-of-pocketexpensesduringtravelandbeforereceivingyourfirstpay.你需要携带200-300美金或信用卡在途中使用。第二部分：仪表准则RoyalCaribbeanInternationalandCelebrityCruisestakeprideinthepresentationoftheships,andweaskthateachofouremployeesreflectthesameprideintheirpresentation.RoyalCaribbeanInternationalandCelebrityCruiseshavecreatedguidelinesforappearanceandgrooming.皇家加勒比和名人游轮专门注重给客人带来的形象。因此我们制定了一些关于职员的仪表准则Uniforms制服Uniformsprovideaconsistentandorderlylookforouremployees.Whenondutyorwhilewalkingtoorfromyourworkstation,wearyouruniformaccordingtotheguidelinespresentedbyyoursupervisorwithregardstotimeofday,themesandyourship’sitinerary.制服为职员提供统一整体形象。请穿着你的制服依照你主管的指导在相应的时刻，主题和航线。Dependingonyourposition,youmaybeexpectedtobuyyouruniformpiecesasstatedinyourEmploymentAgreement.Youruniformcostscanbepostedtoyouronboardaccount,whichyouwillberesponsibleforpayingandkeepingcurrent.依照你的职位，你可能需要购买你的制服按照就业合同的规定。.你的制服费用会记在你船上的账户中，你有责任支付。Whenonduty,uniformsmustbeclean,pressed,andingoodrepairatalltimes.Yourundergarmentsmaynotbeseenthroughyouruniform.Yoursupervisormayusehis/herjudgmentandrequestachangeinanyaspectofyourappearance.当你在上班的时候，制服一定要保持整洁。你的主管能够依照他的推断要求你改变你外表的某些方面。Whengoingashore,youshouldwearyourownclothingandyouruniformshouldbeleftonboard.当离船时，你应该穿自己的衣服并将制服留在船上。Tailoring裁缝Tokeeplookingyourbest,allcompany-logouniformitemsarerepairedatnocosttoyou.Eventhelittlethingslikeloosethreads,missingbuttons,andopenseamsorhe***ookmessy.Theseshouldbefixedrightaway!Non-logoitemsandpersonalclothingmaybetailoredforasmallfee.为了展现你最好的一面，所有有公司标志的制服修补差不多上免费的。像脱线，掉纽扣，开缝或者折边凌乱这些小问题都应该立即修复。无标志物件和个人衣服的修理需要收费。ShoesandSocks/Hosiery鞋子和袜子/袜类Thecorrectshoesandhosiery/socksaretobewornwithyouruniformbeginningwiththefirstdayinuniform.Foryoursafety,companyapprovedshoeswithslip-resistantsolesarerequiredforsomepositionsandavailableforyoutopurchaseonboard.Itisessentialthatthesebewornatalltimeswhenonduty.从第一天上船你就应该开始穿着正确的鞋子和袜子。为了你的安全，公司会提供防滑鞋给特定职位的职员。在工作的时候穿着这些是特不重要的。Shoesshouldbepolishedandkeptingoodrepair.Youshouldwearsocksthatarethesamecolorasyourshoeswheninuniform.Womenshouldwearflesh-coloredhosierywhenwearingskirtsinuniform.鞋子应该抛光并保持完好。在穿制服的时候，你的袜子应该是和你的鞋子保持一致的颜色。女生在穿工作裙的时候应该穿肉色的袜子。Tattoos,BrandingandPiercing纹身，标记和穿孔Bodyartsuchasvisiblebrandingisnotacceptable.Bodypiercingotherthanonepiercingineachearlobe,arenotacceptable.Tattoosmustnotbeoffensivetoourguestsorcoworkersandshouldnotbevisible.躯体艺术例如可见标记是不能够被同意的。每个耳朵超过一个耳洞也是不同意的。纹身不可见而且也不能冒犯客人或职员。Jewelry首饰Femalesmaywearasingleearringineachearlobethataresimple,matchedpairofgold,silveroracolorthatblendswiththeuniform.Earringsshouldbenolargerthan2.4cmor15/16”.Menmaynotwearearringswhileinguestareas.女性能够佩戴专门简单的金，银或者与制服相称的耳饰。耳环不应该大于2.4cm或者15/16”.在客人区域男性不得佩戴耳饰。Inaddition,youmaywearoneringperhand,abusiness-stylewatchandconservativetieclipwhileonduty.Allothervisiblejewelrymaynotbewornwhileonduty.另外，在上班的时候，你能够在每只手上带一个戒指，正式风格的手表和领带夹。其他可见的首饰在上班的时候是不能够佩戴的。Exceptionstothispolicymaybemadeforemployeesintheentertainmentdivisionduetothenatureoftheirjobs.依照某些特定的部门比如娱乐部门，能够给予例外。第三部分：仪容仪表YourepresentRoyalCaribbeanInternationalandCelebrityCruises.Alwaysgiveourgueststheimpressionofself-confidence,poiseandassuranceandbeconsciousofyourpersonalappearanceatalltimes.Allshipboardemployeesaretopracticepersonalhygienestandardsonadailybasis.你代表着皇家加勒比和名人游轮，因此你应该时刻给我们的客人一种自信，整洁，亲切的感受与举止。所有的职员都应该遵循船上的卫生准则。Showering淋浴Youshouldsmellfreshandcleanbyshoweringdailywithsoapbeforeyougoonduty.Specialattentionshouldbegiventoperspirationandbodyodor.Wearantiperspiranttohelppreventodor.Physicallaborersinoverallsorotherworkuniformsthatareeasilysoiledshouldbeespeciallyawareofthepossibilityofbodyodor,andmakesuretheirbodiesanduniformsareodor-freeatalltimes.在上班之前你应该用肥皂洗澡。请注意汗水和体会。使用止汗用品来防止体会。体力工作者的工作装需特不注意防止体会。请确保躯体与制服在任何时候都保持整洁，防止体会。OralHygiene口腔卫生Atleasttwicedaily,usetoothpasteandmouthwashtohelpeliminatebreathodorsthatcanbeoffensivetoguestsandothershipboardemployees.Teethmustbecleanatalltimesandmaintainedingoodrepair.每天至少两次，用牙膏和漱口水来保持口腔的洁净与气味清新以免阻碍客人及其他工作人员。牙齿必须每天清洁。HandsandFingernails手和指甲Nailsshouldbeclean,neatlymanicuredtoanevenlength,andnotlongerthanthetipofthefingersandthumb.Womencanwearclearorcolorednailpolishthatmatchestheuniform.Designsonnailsarenotappropriatewheninguestareas.指甲应该洁净，长短一致，长度应不超过指尖尖端。女士能够使用透明的与制服相匹配的指甲油。艺术设计指甲不能够在客人区域出现。BodyandFacialHair躯体和头发Employeesaretoappearprofessionalandbusiness-likewhenonduty.Maleemployeesaretokeeptheirsideburnstrimmedandnolongerthanthebottomoftheearlobe.Awell-trimmedbeardormoustacheisacceptablesolongasthebeardormoustacheisfully-grownatsign-on.Femaleswhoseunderarmsorlegsareexposedwhileondutyaretokeeptheirunderarmsandlegsclean-shavenwheninuniform.职员应在上班的时刻呈现一种职业形象。男性职员应保持鬓角修剪短于耳垂底部。修剪胡须。女性职员在穿着工作装的时候假如腋下与脚暴露在外，应保持腋下与脚部清洁。.HairCare/Styles头发养护/发型Yourhairandscalpshouldalwaysbeclean.Hairmustbedrywhenreportingtoduty.Pleasedonotcomb,brush,orarrangeyourhairinthepresenceofguests.头发与头皮应时刻保持。上班时刻应把头发吹干。请不要在来宾面前梳理或整理你的头发。Hairshouldbeofanaturalcolorandmaintainedinaclean,combedandbusiness-likestyle.Formen,hairshouldbenolongerthancollarlengthonmaleemployees.Forwomen,hairlongerthancollarlengthshouldbepulledbackandawayfromtheface.Formusiciansandperformers,exceptionsmaybemadetothispolicyduetothenatureofthejob.头发应保持本色，清洁与职业风格。男性头发不应超过衣领。女性的头发如超过衣领应向后梳起。关于演员和舞者，能够依照实际工作需要进行调整Appropriatehairconfinementshouldbeusedinfood-serviceareas.YoumaybeaskedbyyourimmediatesupervisortochangeyourhairstylebasedonCompanystandards.在食物服务区会有适当的发型限制。依照公司规章，你的主管可能依照职位要求对你的发型进行改变。HairAccessories发饰Hairaccessoriesshouldbebusiness-likeandcoordinatewiththeuniform.Allhairaccessoriesaresubjecttotheapprovalofyourimmediatesupervisor.Wigs,hairpieces,andhairextensionsmustbetastefulandappearnatural.发饰应保持职业形象与制服相配。所有的发饰都应通过你的主管批准。假发，假睫毛，接发的都应看上去自然，有品味。Cosmetics化妆Makeupshouldbetastefullydoneandcomplementyourskintone,facialfeaturesandmatchtheapproveduniform.Makeupshouldbeappliedinaprivatesettingawayfromguests.Yourtotalmakeupconceptissubjecttoapprovalbyyourimmediatesupervisors.妆面应看上去自然，与制服相配。你的妆面应通过主管批准。Fragrances香水Lightlyscentedperfume,cologne,orafter-shavelotioncanberefreshing.Strongheavyscentscanbeoverpoweringandarediscouraged.Remembertokeeptheappearanceandgroomingstandardsinmindasyoupackforyournewjourney.清淡的香水，古龙水，须后水可使人精神焕发。而浓烈的香气则会令人有不适的感受。在你开始你的旅程之前，这些请牢记仪表准WhattoPack收拾行装Packingtobeawayfromhomeforalongtimemayseemlikeabigtask,especiallywhenwetellyoutopacklightly.Experiencedemployeeswilltellyouthatyouwon’thavealotofcabinspace,sobringonlytheessentials.You’llalsobeabletoshopwhenyou’reinport,sobringonlyenoughitemstogetyouthroughyourfirstfewweeksonboard.离家远行，收拾行装看起来是一个大任务。我们给你的建议是轻装上阵。有经验的职员会告诉你不要带太多的行李上船。你能够在岸上购物，因此只需要带一些必需品Herearesomeitemsyou’llwanttobring:以下物品你能够考虑携带ClothingToiletryItemsOtherItemsUnderwear内衣Deodorantandsoap肥皂TravelAlarmClock闹钟Jeansand/orlongpants牛仔裤长裤Razors剃须刀Prescription药MedicationsSweater/Parka运动衫大衣Brush/CombBeachTowel沙滩毛巾ShortsandT-shirts短裤Toothbrush/Paste牙刷Camera相机DressyCasualOutfit礼服Shampoo香波Walkman,I-pod,MP3-playerTennisShoes网球鞋Shavingcream剃须膏Hairdryer吹风机(110volts)110伏BeachShoesCologne/Perfume香水沙滩鞋SwimsuitFeminineProducts女鞋用品泳衣Cosmetics化妆品第四部分：到达目的地ClearingImmigrationandCustoms移民局和海关Uponyourarrivalattheairport,youwillneedtoshowtheImmigrationOfficeryourvalidLetterofEmploymentorLetterofGuaranteeandyourPassportforclearanceandwhereapplicableyourSeaman’sBook.Donotbealarmedifyou’replacedinawaitingareatobeprocessed.当你抵达机场，你需要向移民局出示你的有效合同（LOE）和你的护照、海员证。不要着急，在这一过程中需要等待。YouwillalsoneedtoclearCustoms.Officialswillbeenforcinglawsagainstbringingillegalitemsintothecountry.Onceyouhavecompletedtheprocess,godirectlytoyourassignedshiportoyourdesignatedhotel.你需要通过海关，依照当地的政策，海关会检查能够带入境的物品。当你完成这一过程后，请直接前往你指定的船或者酒店I-94FormFornon-USandnon-CanadianemployeesjoiningashipintheUnitedStates,PuertoRico,orSt.Thomas,anI-94FormwillbestampedwhenyougothroughtheU.S.ImmigrationControlattheairport.TheCrewPurserwillaskforyourstampedI-94formwhenboarding.当非美籍和加拿大籍职员加入在美国，波多黎各，圣托马斯，当你通过美国移民治理局，会给你加盖I-94表格。当你登船时，船员官会向你索要I-94表格。WorkingHoursandSchedules工作时刻和时刻表Work工作Youcanexpecttoworkupto70hoursperweek,sevendaysperweekorasstatedinyourEmploymentAgreement.Onoccasion,youmayberequiredtoworkmorethan70hoursperweek,orovertime.Ifso,non-managementemployeeswillbepaidfortheovertimehoursworked.一周工作70小时，一周工作七天或者依照你的合同而定。有时，你可能被要求工作超过70小时一周，或者加班。假如如此，非治理层的职员会依照加班时刻给予加班费。Transfers调离Youwereplacedinyourcurrentjobbecauseyouhavetherightskillsandexperiencethatmatchoneofourtwobrands,RoyalCaribbeanInternationalorCelebrityCruises.Sinceyouhaveacceptedthisposition,we’redependingonyoutocompleteyourjobassignment.Makesurethejobyouacceptisoneyou’lllike!你被安排在你目前的职位是因为你的资历和经验符合我们两个品牌-皇家加勒比和名人游轮的要求。既然你已同意了那个职位，我们希望你能够出色的完成你的工作。请确认你同意的那个职位是你所喜爱的。YoumayapplyforadifferentpositiononceyouhavesuccessfullycompletedoneEmploymentAgreementandexcelledatyourjob.However,noguaranteecanbemadeforplacementinadifferentdepartment.你能够申请另一个职位当你在公司出色的完成了第一个合同。但我们不保证你能够换不同的部门，BetweenRoyalCaribbeanInternationalandCelebrityCruises皇家加勒比和名人号BecauseRoyalCaribbeanInternationalandCelebrityCruisesaredifferentbrands,eachwiththeirownuniqueproductsandservices,transfersbetweenbrandsdonotoccur.Youwereselectedforaparticularbrandbecauseyouhavetherightbackgroundtomatchthatbrand.Onceonboard,you’llcontinuetolearnandperfectthoseskills.因为皇家加勒比和名人游轮属于不同的品牌，他们有各自独特的产品及服务。因此在这之间是可不能发生转调的。JobResponsibilitiesandJobDescriptions工作职责描述Yourjobdescriptioncontainsspecificinformationaboutyourdutiesandresponsibilities.Duringthefirstfewdayswiththecompany,yourimmediatesupervisorwilldiscussyourworkarrangementsanddutieswithyou.Usethistimetoaskquestionsaboutyourjob.Findoutwhatyouneedtolearnandneverhesitatetoaskforguidanceorassistancewhenyouneedit.你的工作描述包含了具体的工作范围和责任。在开始工作的几天，你的主管会与你讨论工作的安排与职责。利用这段时刻多向你的主管提问。假如你有任何疑问，请及时与你的主管询问。GettingPaid工资MostemployeeswillbepaidinUSdollars.Tippedemployeeswillreceivetheirtipstwiceamonthwiththeirsalary.YourHiringPartnerorHumanResourcesRecruiterwilltellyouwhatyourpayisandhowyouwillbepaidpriortoleavinghome.大多数的职职员资是以美元支付的。有小费的职员每月两次会收到小费。你的中介或者人事部会告诉你关于工资的具体情况。Youwillberesponsibleforanytaxesduetoyourcountryoforigin.ForUnitedStatescitizensorResidentAliens,oremployeeswhomaketheirhomeintheUnitedStates,federaltaxeswillbedeductedfromyourpay.However,thecompanydoesnotpaySocialSecuritytaxesonbehalfofitsemployeesas,itistheresponsibilityoftheindividualtopay.你将负责税费。关于美国公民或者在美国居住的外国居民，联邦税将在你的工资种扣除。公司不支付职员的社会保障税。Banking银行Therearemanyoptionstosecureyourmoneywhileatsea:有专门多选择来保障你财物的安全：?WiremoneyhomedirectfromtheshipintoabankaccountthroughourShipboardEmployeeWireTransferprogram直接通过船上的“职员电汇”项目来寄钞票回家?Obtainacrewsafetydepositboxonboard获得一个职员安全存款箱?PurchaseaninternationalmoneyorderfromtheCrewPurser购买国际电汇?Openabankaccountofftheshipinport在港口开一个银行帐户SendingMoneyHome寄钞票回家SendingmoneytoyourhomebankaccountisquickandeasyusingourconvenientonboardShipboardEmployeeWireTransferprogram.Forasmalltransactionfee,youcansendmoneyhomequickly,safelyandeconomicallythroughtheCrewPurser’soffice.寄钞票回家最方便的方法是使用我们船上的“职员电汇”项目。只要支付专门小的一些费用你就能够安全并快速的汇钞票给你的家人。Enrollmentiseasy.CompletetheformprovidedbyyourHiringPartnerorHumanResourceRecruiter.Onceyouareonboard,taketheformtotheCrewOfficetoenroll.Allyouneedisabankaccount,eitherinyournameoranotherbeneficiaryandtherequiredbankingdocumentationthatmustincludeoneofthefollowing:登记专门简单。通过中介或人事部完成表格。当你上船的时候，向船员官出示表格，予以注册。你所需要的是一个银行帐户，使用你的名字或者受益人的名字。银行证明需要包含以下内容之一：?Voidedcheck作废支票?Depositslip存款单?Bankstatementshowingthebankaccountnumberandontheaccount.银行帐户和名称Onceenrolled,youcanwiremoneytoasmanyaccountsasyoulike.Justbesuretobringtheaccountinformationforeachindividualaccountyouwillsetup.你一旦注册，你能够向你所要的帐户汇钞票。请确定提供你想设定的帐户信息Mail邮件Mailisusuallyreceivedateveryhomeportandisdistributedassoonaspossible.(Seepages28-29foryourship’saddress.)Sendingmailiseasy.Stampsareavailableinanyportwhereyoucansendyourmail.ParcelsandsmallpackagesmustbeclearedbyCustomsbeforeleavingtheship.Youwillneedtocompleteaformthatyoucanobtainfromthecrewoffice.OnceclearedbyCustoms,youcanmailtheseitemsashore.通常在母港接收信件并尽快分发。(请见28-29页)邮票在母港均有销售。邮包需经海关确认。你需要填写一份表格。当这些邮包通过检阅后，他们才能够离船。InternetCafés网吧Stayingconnectedtofamilyandfriendsthroughtheinternetissimple.MostofourshipshaveInternetCafésyoucanusetosende-mailtofriendsandrelatives.Someshipsevenhaveinternetaccessfromyourcabin!Asmallperminutefeewillapply.Yourimmediates