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UncompromisingBusinessEthicsSourcingforGrowthCostReductionSecureSupplyCostAvoidanceTQRDCSystemIntroduction3MChinaSourcingOperationsAprilHu5-Jan-2009UncompromisingBusinessEthics1BackgroundTQRDCisVendorPerformanceMeasurementSystembasedonbelowfactors:T:TECHNOLOGYQ：QUALITYR：RESPONSIVENESSD：DELIVERYC：COST3MChinadevelopedlocalTQRDCdatabaseSince2002.BackgroundTQRDCisVendorPerf2BenefitsofthisimprovedsystemCanimproveourvendormanagementefficiency;3Merscantaketheinitiative;IncludingRM/CM/Trading/indirectvendorsevaluationCansendspecificreporttovendorDataisfromConsolidatesourceInformationcentralizedcontrol;Informationshareeasily;AllinfocandownloadtoExcelforfurtheredit;Theinterfaceisfriendly.Benefitsofthisimprovedsyst3T:Technology10%Prototype/SampleCapability(Criticalvendorofnon-tradingvendor)(30%)Technicaldocumentprofessionalism(Criticalvendorfornon-tradingvendor)(10%)Statisticalcontrolmeet3Mrequest(forCMVendor)(20%)MachineCapability(forCMVendor)(40%)PointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestT:Technology10%Prototype4Q:Quality30%MaterialAcceptingRate (50%)ProductQualityCorrectiveActionandPreventiveActiontovendor(30%)QualitySystem

(20%)PointNumberofCAPA10000>=1CasePointQualitySurveyResults

QualitySurveyResult

>=600<60PointsAccept%100100%90>=99.5%80>=99%60>=98.5%50>=97%40>=95%30>=90%20>=80%0<80%Q:Quality30%Material5R:Responsiveness15%PointCriteria/Results100100%orthereisnoCAPA(SCAR)issued0<100%PointCriteria/Results100100%purchaseorderconfirmwithin3days0<100%PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemTimelinessofCorrectionActiveFeedback (20%)TimelinessofPurchaseOrderConfirm (25%)TimelinessofdocumentreceivingConfirm(10%)CommunicationaboutProductChangeNotice (15%)ProductEHS&Regulationcompliance(30%)PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemPointCriteria/Results100NoRecordinSystem0AnyrecordinsystemR:Responsiveness15%Point6D:Delivery25%

Conformanceto3Mneedbydate(100%)PointCriteria/Results100100%Ofpromisedatesaremet90>96%Ofpromisedatesaremet80>92%Ofpromisedatesaremet70>88%Ofpromisedatesaremet60>84%Ofpromisedatesaremet50>80%Ofpromisedatesaremet40>75%Ofpromisedatesaremet30>70%Ofpromisedatesaremet20>65%Ofpromisedatesaremet10>60%Ofpromisedatesaremet0<60%OfpromisedatesaremetD:Delivery25%

Conformanc7C:Cost20%PaymentTerm (15%)SMIImplemented (20%)Competitivecostswithsamelevelofcompetitor(15%)Costreductions (50%)PointCriteria/Results100PaymentTerm>=60days5030days<PaymentTerm<60days0PaymentTerm<30daysPointCriteria/Results100Meetexpectationon3MSMIrequest60No3MrequestonSMI0Notmeetexpectationon3MSMIrequestPointCriteria/Results100CostCompetitive50SameasCompetition0HigherthanCompetitionPointCriteria/Results100Costdecrease50NoReductions/Costavoidance0CostincreaseC:Cost20%PaymentTerm 8VendorTypeRatingDifferenceTQRDCCriticalRMCMVendorothersTraderTNon-TradingVendor10Tradingvendor0Prototype/SampleCapability80%30%1stsurveyrating0Technicaldocumentprofessionalism20%10%0Statisticalcontrol0%20%0Machinecapability0%40%0QNon-TradingVendor30Trader/overseavendor

30MaterialAcceptingRate50%50%50%60%CorrectiveActionandPreventiveAction30%30%30%40%Qualitysystem20%20%20%0%RNon-TradingVendor15Tradingvendor20TimelinessofCorrectionActiveFeedback20%20%20%20%TimelinessofPurchaseOrderConfirm25%25%25%25%TimelinessofdocumentreceivingConfirm10%10%10%10%CommunicationaboutProductChange15%15%15%15%ProductEHS&Regulationcompliance30%30%30%30%DNon-TradingVendor25Tradingvendor30OnTimeDelivery100%100%100%100%CNon-TradingVendor20Tradingvendor20PaymentTerm15%15%15%15%SMIImplemented20%20%20%20%Competitivecosts15%15%15%15%Costreductions50%50%50%50%VendorTypeRatingDifferenceT9Thewebsiteaddress:http://cnoss01/bihome/QlikView/homepage.aspxUsernameisdefaultasemployeenumber;Afteryougetthispage,pleaseclick‘QlikView’’SupplyChain’

‘TQRDC’togotothemaininterfaceLogininterfaceClicktoviewTQRDCratingdocumentClicktoinstallthePlug-inbeforeusingQlikView①②③④Thewebsiteaddress:htt10ThisSystemhastwoparts:TQRDCForIndirectVendor--SupplierPerformanceMeasurement

TQRDCForDirectVendor--TQRDCEvaluationReport

ThisSystemhastwoparts:TQRD11TQRDCEvaluationReportSelect‘mark’dividerSelect‘Year’&‘Month’LanguageSelectionfieldConditionfiledTQRDCMarkForDirectVendorSendtoExcelHelpbuttonNavigatorTQRDCEvaluationReportSelect12TQRDCEvaluationReport-CNTQRDCEvaluationReport-CN13TQRDCEvaluationReport-ENTQRDCEvaluationReport-EN14Howtoprint④①②③Howtoprint④①②③15Select“TQRDCEvaluationReport”Thesearchconditionwillshowyoufourfields:Classifications;Country;VendorType;Buyercode;Afteryouentersearchconditions,pleaseselectYear&Monthonthetop.

TQRDCConditionsSelect“TQRDCEvaluationRepor16Classifications;

LCL--LocalvendorIMP--OverseavendorVendorType;VendorTypeDescriptionDTDirectTraderDCDirectCMVendorDHDirectHardGoodsvendorDRDirectRMvendorCTCriticalDirectTraderCCCriticalDirectCMVendorCHCriticalDirectHardGoodsvendorCRCriticalDirectRMvendorTQRDCConditionsBuyercodenameLocation1AprilHuCHJ6002HelenNiuSZ5MaryWuXQ6JessieWangCHJ6007JanetTuCHJ6008SammyGuCHJ600eFairyLiuXQfMayMeiCHJ600lJuliaGengGZmMaggieZhangCHJ600oLeosenChenXQqFayeDongCHJ600vCharlesWangJSBuyerCodeSummary;Classifications;17CountrycodeCountryCodeDescriptionCountryCodeDescriptionCountryCodeDescriptionAPAsiaPacificHKHongKongPHIPhilippinesARArgentinaHOLHollandPOLPolandATAustriaHUHungaryRURussiaAUSAustraliaILIsraelSASouthAfricaBELBelgiumINIndiaSINSingaporeBRABrazilINDIndonesiaSPASpainCANCanadaIREIrelandSWESwedenCLChileITAItalySWISwitzerlandCNP.R.ChinaJAPJapanTHAThailandCOLColombiaKORKoreaTRTurkeyDENDenmarkMALMalaysiaTWTaiwanUREuropeMEXMexicoUKUnitedKingdomFIFinlandMTMaltaUSAUSAFRAFranceNZNewZealandVEVenezuelaGERGermanyPANPanamaVNVietnamCountrycodeCountryCodeDescri18OnTimeDeliveryDetailsSendtoExcelOntimedeliverydetailsClickhere,youcanselect‘0’or‘1’,0-notOT,1-OTOnTimeDeliveryDetailsSendt19OnTimeDeliveryRatioOntimedeliveryratiobyyear/monthClick‘+’,getdetailsSendtoExcelClick‘-’,gobacktosummaryOnTimeDeliveryRatioOntime20NMRDetailsSendtoExcelNMRDetailsNMRDetailsSendtoExcelNMRDe21NMRRatioNMRRatiosummaryClick‘+’,getdetailsClick‘-’,gobacktosummarySendtoExcelNMRRatioNMRRatiosummaryCli22SurveyDetailsSendtoExcelSurveyDetailsSendtoExcel23OnTimeDeliveryRatio(Trend)OnTimeDelivery(Trend)OnTimeDeliveryRatio(Trend)24NMRRatio(Trend)NMRRatio(Trend)NMRRatio(Trend)NMRRatio(Tr253MerInitiativesBuyerhaverighttoinput“BadCase”for

--DocumentReceivingConfirmation --ProductChangeNotice --SMIImplementedSCAR(SupplierCorrectiveActionReport)canbesenttovendorby

--Buyerforpoor‘R’&‘D’performance --QualityengineerforpoorproductqualitySurveymarkcanbeinputbydifferentfunctionsfor

--Prototype/SampleCapabilityforCriticalvendorbyTechnicalEngineer --TechnicaldocumentprofessionalismforCriticalvendorbyTechnicalEngineer --StatisticalcontrolforCMvendorbyCMEngineer --MachineCapabilityforCMvendorbyCMEngineer --VendorQualitySystembyQualityEngineer --ProductEHS&RegulationsCompliancebyToxicologyEngineer --CompetitiveCostwithsamelevelcompetitorbySourcingEngineer

3MerInitiativesBuyerhaverig26BadCaseInput—DataFor‘R’Mustinput‘reason’forbadcaseInputnewcaseBadCaseInput—DataFor‘R’Mus27SCARInput—Datafor‘R’SCARInput—Datafor‘R’28供应商纠正措施启动供应商纠正措施启动29UncompromisingBusinessEthicsSourcingforGrowthCostReductionSecureSupplyCostAvoidanceTQRDCSystemIntroduction3MChinaSourcingOperationsAprilHu5-Jan-2009UncompromisingBusinessEthics30BackgroundTQRDCisVendorPerformanceMeasurementSystembasedonbelowfactors:T:TECHNOLOGYQ：QUALITYR：RESPONSIVENESSD：DELIVERYC：COST3MChinadevelopedlocalTQRDCdatabaseSince2002.BackgroundTQRDCisVendorPerf31BenefitsofthisimprovedsystemCanimproveourvendormanagementefficiency;3Merscantaketheinitiative;IncludingRM/CM/Trading/indirectvendorsevaluationCansendspecificreporttovendorDataisfromConsolidatesourceInformationcentralizedcontrol;Informationshareeasily;AllinfocandownloadtoExcelforfurtheredit;Theinterfaceisfriendly.Benefitsofthisimprovedsyst32T:Technology10%Prototype/SampleCapability(Criticalvendorofnon-tradingvendor)(30%)Technicaldocumentprofessionalism(Criticalvendorfornon-tradingvendor)(10%)Statisticalcontrolmeet3Mrequest(forCMVendor)(20%)MachineCapability(forCMVendor)(40%)PointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestT:Technology10%Prototype33Q:Quality30%MaterialAcceptingRate (50%)ProductQualityCorrectiveActionandPreventiveActiontovendor(30%)QualitySystem

(20%)PointNumberofCAPA10000>=1CasePointQualitySurveyResults

QualitySurveyResult

>=600<60PointsAccept%100100%90>=99.5%80>=99%60>=98.5%50>=97%40>=95%30>=90%20>=80%0<80%Q:Quality30%Material34R:Responsiveness15%PointCriteria/Results100100%orthereisnoCAPA(SCAR)issued0<100%PointCriteria/Results100100%purchaseorderconfirmwithin3days0<100%PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemTimelinessofCorrectionActiveFeedback (20%)TimelinessofPurchaseOrderConfirm (25%)TimelinessofdocumentreceivingConfirm(10%)CommunicationaboutProductChangeNotice (15%)ProductEHS&Regulationcompliance(30%)PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemPointCriteria/Results100NoRecordinSystem0AnyrecordinsystemR:Responsiveness15%Point35D:Delivery25%

Conformanceto3Mneedbydate(100%)PointCriteria/Results100100%Ofpromisedatesaremet90>96%Ofpromisedatesaremet80>92%Ofpromisedatesaremet70>88%Ofpromisedatesaremet60>84%Ofpromisedatesaremet50>80%Ofpromisedatesaremet40>75%Ofpromisedatesaremet30>70%Ofpromisedatesaremet20>65%Ofpromisedatesaremet10>60%Ofpromisedatesaremet0<60%OfpromisedatesaremetD:Delivery25%

Conformanc36C:Cost20%PaymentTerm (15%)SMIImplemented (20%)Competitivecostswithsamelevelofcompetitor(15%)Costreductions (50%)PointCriteria/Results100PaymentTerm>=60days5030days<PaymentTerm<60days0PaymentTerm<30daysPointCriteria/Results100Meetexpectationon3MSMIrequest60No3MrequestonSMI0Notmeetexpectationon3MSMIrequestPointCriteria/Results100CostCompetitive50SameasCompetition0HigherthanCompetitionPointCriteria/Results100Costdecrease50NoReductions/Costavoidance0CostincreaseC:Cost20%PaymentTerm 37VendorTypeRatingDifferenceTQRDCCriticalRMCMVendorothersTraderTNon-TradingVendor10Tradingvendor0Prototype/SampleCapability80%30%1stsurveyrating0Technicaldocumentprofessionalism20%10%0Statisticalcontrol0%20%0Machinecapability0%40%0QNon-TradingVendor30Trader/overseavendor

30MaterialAcceptingRate50%50%50%60%CorrectiveActionandPreventiveAction30%30%30%40%Qualitysystem20%20%20%0%RNon-TradingVendor15Tradingvendor20TimelinessofCorrectionActiveFeedback20%20%20%20%TimelinessofPurchaseOrderConfirm25%25%25%25%TimelinessofdocumentreceivingConfirm10%10%10%10%CommunicationaboutProductChange15%15%15%15%ProductEHS&Regulationcompliance30%30%30%30%DNon-TradingVendor25Tradingvendor30OnTimeDelivery100%100%100%100%CNon-TradingVendor20Tradingvendor20PaymentTerm15%15%15%15%SMIImplemented20%20%20%20%Competitivecosts15%15%15%15%Costreductions50%50%50%50%VendorTypeRatingDifferenceT38Thewebsiteaddress:http://cnoss01/bihome/QlikView/homepage.aspxUsernameisdefaultasemployeenumber;Afteryougetthispage,pleaseclick‘QlikView’’SupplyChain’

‘TQRDC’togotothemaininterfaceLogininterfaceClicktoviewTQRDCratingdocumentClicktoinstallthePlug-inbeforeusingQlikView①②③④Thewebsiteaddress:htt39ThisSystemhastwoparts:TQRDCForIndirectVendor--SupplierPerformanceMeasurement

TQRDCForDirectVendor--TQRDCEvaluationReport

ThisSystemhastwoparts:TQRD40TQRDCEvaluationReportSelect‘mark’dividerSelect‘Year’&‘Month’LanguageSelectionfieldConditionfiledTQRDCMarkForDirectVendorSendtoExcelHelpbuttonNavigatorTQRDCEvaluationReportSelect41TQRDCEvaluationReport-CNTQRDCEvaluationReport-CN42TQRDCEvaluationReport-ENTQRDCEvaluationReport-EN43Howtoprint④①②③Howtoprint④①②③44Select“TQRDCEvaluationReport”Thesearchconditionwillshowyoufourfields:Classifications;Country;VendorType;Buyercode;Afteryouentersearchconditions,pleaseselectYear&Monthonthetop.

TQRDCConditionsSelect“TQRDCEvaluationRepor45Classifications;

LCL--LocalvendorIMP--OverseavendorVendorType;VendorTypeDescriptionDTDirectTraderDCDirectCMVendorDHDirectHardGoodsvendorDRDirectRMvendorCTCriticalDirectTraderCCCriticalDirectCMVendorCHCriticalDirectHardGoodsvendorCRCriticalDirectRMvendorTQRDCConditionsBuyercodenameLocation1AprilHuCHJ6002HelenNiuSZ5MaryWuXQ6JessieWangCHJ6007JanetTuCHJ6008SammyGuCHJ600eFairyLiuXQfMayMeiCHJ600lJuliaGengGZmMaggieZhangCHJ600oLeosenChenXQqFayeDongCHJ600vCharlesWangJSBuyerCodeSummary;Classifications;46CountrycodeCountryCodeDescriptionCountryCodeDescriptionCountryCodeDescriptionAPAsiaPacificHKHongKongPHIPhilippinesARArgentinaHOLHollandPOLPolandATAustriaHUHungaryRURussiaAUSAustraliaILIsraelSASouthAfricaBELBelgiumINIndiaSINSingaporeBRABrazilINDIndonesiaSPASpainCANCanadaIREIrelandSWESwedenCLChileITAItalySWISwitzerlandCNP.R.ChinaJAPJapanTHAThailandCOLColombiaKORKoreaTRTurkeyDENDenmarkMALMalaysiaTWTaiwanUREuropeMEXMexicoUKUnitedKingdomFIFinlandMTMaltaUSAUSAFRAFranceNZ

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