商务计划项目管理人模板

商务计划项目管理人模板第1页/共21页PerformanceAgainstGoalsActual:summarizewhatreallyhappenedinrelationshiptogoalsListprogressagainstmetricsGoal:stateoriginalgoalorgoalsofprojectListkeymetrics(itemsformeasuringsuccess)第2页/共21页PerformanceAgainstSchedulePlan:summarizeoriginalscheduleofprojectListkeymilestonesActual:summarizewhatreallyhappenedinrelationshiptoplanListdifferencesintermsoforiginaldates(xweekslate,xmonthsearly,etc.)第3页/共21页PerformanceAgainstQualityQualitygoal:stateoriginalqualitygoalorgoalsfortheprojectListkeymetrics(itemsformeasuringsuccess)Actual:summarizewhatreallyhappenedinrelationshiptoqualitygoalsListprogressagainstmetrics第4页/共21页PerformanceAgainstBudgetBudget:stateoriginalqualitygoalorgoalsfortheprojectListkeycostgoals,expenditurelimitsActualcost/expenditures:summarizewhatreallyhappenedinrelationshiptobudgetListprogressagainstgoals&limits第5页/共21页Post-MortemByDepartment第6页/共21页ProjectPlanning

HowWastheProjectPlanned?Whowasresponsiblefororiginalplans?Howdidthatwork?Rightsetofpeople?Wasprojectwelldefinedfrombeginning?Wasthereanactualwrittenplan?Howwasprojectplancommunicated?Howwelldidthatwork?第7页/共21页ProjectPlanning

WasthePlantheRightOne?Wastheplanagoodone?Whatwasgood?Whatwasmissing?Wastheplanrealistic?Howdidtheplanevolveovertime?Wasthechangegoodorbad?Howdidthechangesaffecttheproject?Keyareasforimprovement:Makeveryspecificrecommendations.第8页/共21页Research&Development

HowWasR&DManaged?HowwastheprojectmanagedthroughR&D?Howmanyteams,numberofpeople,reportingstructure,etc.Howwelldidthatwork?Improvements?HowdidtheR&DteamscommunicateWhatmethods,timing,etc.Howwelldidthatwork?第9页/共21页Research&Development

HowEffective&EfficientWasR&D?Identifying&solvingtechnicalproblemsWereissuesidentifiedearlyenough?Wereproblemssolvedwell?Whatworked?Didn’twork?Couldbebetter?Estimates&executionWereestimatesontrackwithactuals?Whathelpedpeopleestimatewell?Whatcausedpeopletoestimatepoorly?第10页/共21页ProjectManagement

HowWastheProjectManaged?Meetings:who/when/howoftenHowwelldidthiswork?Communication:who/when/howoftenHowwelldidthiswork?Changes:howtracked,communicatedHowwelldidthiswork?Othermethods:email,schedules,databases,reports,etc.第11页/共21页ManufacturingWasteamproperlypreparedtoreceiveproduct?BOM&paperworkcomplete&accurate?Materialsordered&ready?Didproductmeetmanufacturabilitygoals?Werethereunexpecteddelaysorproblems?第12页/共21页QualityAssurance&SupportHowwasproductqualitymeasured?Wasthiseffective?Efficient?Howdidfinalproductcompareagainstqualitygoals?Howwerequalityissuesresolved?Weresupportteamsproperlyprepared?Isproductqualityconsistentwithsupportresources?第13页/共21页MarketingDidpositioningmatchfinalproduct?Waspositioningsuccessful?Appropriate?Effective?Wasproductlauncheffective?Weremarketingprogramseffectivelyimplemented?Didproduct&launchmeetmarketinggoals?第14页/共21页SalesWaschannel&salesforceappropriatelyinformedaboutproduct?Didproductandmessagemeetcustomerneed?Wastimingappropriate?Cost?Howdoinitialsalescomparetogoals?Howhasproductbeenreceived?第15页/共21页KeyLessons第16页/共21页WhatWentRightSummarizeinquickbulletpointsspecificthingsthatworkedwellUsespecificexamples:“daily15-minutemorningstatusmeetingsworkedwell”insteadof“teamcommunicatedwell”.Distributeorlistnetworklocationofforms,procedures,reports,etc.thatwerefoundtobeparticularlyuseful.第17页/共21页WhatWentWrongSummarizeinquickbulletpointsspecificthingsthatcausedproblemsTrytoisolatespecificattitudes,procedures,methods,timingissues,etc.thatcausedproblemsHowdidteamrespondtoproblems?第18页/共21页RecommendationsBydepartmentormanagementlevel,reco