商务英语智慧树知到答案章节测试2023年临沂职业学院

第一章测试Whatshouldyoudowhenyouprepareforacall?()

A:Makesureyouareinaquietandcomfortableenvironment.

B:Gatheralltheinformationandsuppliersyoumightneedforthecall.

C:Identifythespecificpurposeofyourcall.

D:Preparebulletpointsforthethingsyouneedtomention.

答案:ABCDYoushouldfinishyourself-introductionwithin()minutes.

A:4-6

B:5-7

C:3-5

D:1-2

答案:CWhatdoyouusuallysaywhenyouendthecall?()

A:CanItakeamessageforyou?

B:Thankssomuchfortalkingwithme.Haveagreatday!

C:IwanttospeaktoMr.

Black.

D:Hello.ThisisABCCompany.

答案:BHello!______Mikespeaking.()

A:Iam

B:Youare

C:Thisis

D:Thatis

答案:CIfthepersonwantedisnotavailable,whichsentencecanbeusedwhenyouanswerthephone?()

A:I’msorry.Idon’tunderstand.Couldyourepeatthat,please?

B:Holdtheline,please.I’mconnectingyounow.

C:Who’scalling,please?

D:I’mafraidMissLiisnotavailableatthemoment.CanItakeamessage?

答案:D第二章测试Thetypesoforganizationalstructureconsistsallofthechoicesexcept?()

A:Functionalstructure

B:Technostructure

C:Divisionalstructure

D:Matrixstructure

答案:BTheformalorganizationcanbeseenandrepresentedinchartform.()

A:T

B:F

C:Notmentioned

D:Notgiven

答案:AWhichoneisnottheresponsibilityofthesecretary?(）

A:trainstaff

B:takenotes,minutesandmessages

C:make/answertelephonecalls

D:arrangemeetings

答案:AThe____isthemostcommonwayofgreetingworldwide?()

A:handshake

B:president

C:exchange

D:host

答案:AItisimportanttoknowandfollow____inthebusinessworld?()

A:handshake

B:president

C:host

D:etiquette

答案:D第三章测试Howtoleaveamessage？（）

答案:ABCDKnowthepurposeofyourcallin____________?().

A:hear

B:advance

C:misunderstood

D:lengthy

答案:BMakesureyouhaveallthe____________you’llneedbeforeyoudial.（）

A:argue

B:documents

C:polite

D:schedule

答案:BMakesureyourcallisbrief.Trytoavoid____________calls.().

A:advance

B:hear

C:misunderstood

D:lengthy

答案:DLetothersspeakandtrytoavoid____________.（）

A:interrupting

B:pretend

C:clearly

D:distractions

答案:A第四章测试Thereareseveralreasonswhymeetingareheldexcept().

A:Informationisavailabletomorepeople.

B:Alltheparticipantscanfeelmorecommittedtothedecision.

C:Differentandunexpectedideasanbecontributed.

D:Moretimeisrequired.

答案:DAnagendaiscrucialtomeetingsuccessinthreewaysexcept().

A:helptheparticipantsprepareinadvance

B:clarifytheobjectivesofthemeeting

C:providedirectionandfocusforthediscussion

D:fitintothetotalprogram

答案:DIfyouwanttoleaveamessage,youmaytellthereceiver().

A:nameofthepersonyou’recalling

B:yourname

C:yourphonenumber

D:reasonforcalling

答案:ABCDWhat’sthenextitemonthe_________?()

A:assistant

B:exact

C:summarize

D:agenda

答案:DThisarticlecanbe___________intwosentences.().

A:exact

B:improve

C:lookforwardto

D:summarize

答案:D第五章测试Whatdoesbusinessclassmean?（）

A:商业等级

B:经济舱

C:一等舱

D:商务舱

答案:DTravelersare

allowedtocheckuptotwobags,butthereisawieghtand

limitonthosebags.（）

A:class

B:size

C:price

D:color

答案:BWherecanwecheckinatahotel?()

A:Reception

B:office

C:theexit

D:theentrance

答案:AThefirstthingyouwon’tneedtodowhenyouarriveattheairportistolocateyourairline（）

A:错

B:对

答案:ADon’thaveasuccessfulbusinesstrip,itisimportanttoplanwisely.（）.

A:对

B:错

答案:B第六章测试WhatdoesQualityCertificatesmean？（）

A:质量保证

B:质量检查

C:质量检查证书

D:质量控制

答案:CWhataretheelementsofaneffectivepresentation?（）

A:effectiveorganizationofinformation

B:effectiveuseoflanguage

C:neverforgetyouraudience

D:effectivedeliveryofinformation

答案:ABCDWherecanyoufindlogosofcompanies?（）

A:websites

B:Allabove

C:letterhead

D:businesscards

答案:ABCDApresentationcanbeadaptedtovariousspeakingsituations,suchas_____.（）

A:talkingtoagroup

B:briefingateam.

C:Allabove

D:addressingameeting

答案:ABCDAcompanyprofilecan’tbeaneffectivewaytohighlightthebusinesstocustomersorstakeholders.（）

A:错

B:对

答案:A第七章测试Don’tselljusta____

,sellanexperience.（）.

A:belief

B:product

C:feature

D:ad

答案:BBeforeyoustartbuildingyourpresentation,besureyouknowthefollowinginformation:（）

A:objective

B:orientation

C:targetpresenter

D:targetaudience

答案:ABCDAbasicoutlineforaproductpresentationmayinclude_____.（）

A:positioning

B:introduction

C:productdescription

D:closingargument

答案:ABCDBeingaproductmanager,youdon’thavetoknoweverything.（）

A:错

B:对

答案:AAproductdescriptionisthemarketingcopythatexplainswhataproductisandwhyit’sworthpurchasing.（）

A:对

B:错

答案:A第八章测试Whatisgenerallyviewedasthemostimportantpartofareceptionist’sjob?（）

A:answerphones

B:scheduleappointments

C:answerquestions

D:peoplehandling

答案:DWhatdoesparkinglotmean?（）

A:休闲中心

B:公园

C:阳台

D:停车场

答案:DTobeareceptionistyoushouldhavesuchskillsas______.（）

A:basiccomputerskills

B:goodcommunicationskills

C:knowledgeofaforeignlanguage

D:usingofficeequipment

答案:ABCDInofficeswhichonlynetworkwithotherbusinesses,areceptionistisnotavitalmemberoftheteam（）

A:错

B:对

答案:AThereceptionistshouldaskthevisitor’snameandvisitingpurpose.（）

A:对

B:错

答案:A第九章测试Whydoweentertainourclients?(）.

A:toproviderewardsorincentivesfortheclients.

B:tohelpprovidearelaxedandlessformalenvironmenttodobusiness.

C:toprovidemixbusinesswithpleasure

D:tosecuretheloyaltyandpartnershipoftheclients.

答案:ABDAbusinessmealusuallyconsistof()?

A:Makecommentsonthefood.

B:Proposeatoast.

C:Greetthecustomersandshowtheseats.

D:Introducethefood.

答案:ABCDThewaiteris___________anothercustomer.().

A:boasting

B:serving

C:recommending

D:reserving

答案:BCanyou_____________someShandongdishesforus?()

A:serve

B:boast

C:recommend

D:reserve

答案:CI’dliketo__________atableforthreeforeighto’clock.().

A:serve

B:boast

C:reserve

D:recommend

答案:C第十章测试Ifyouwanttodescribedownwardmovement,whichwordscanbeused?（）

A:decrease

B:rise

C:fall

D:increase

答案:ACBytheendofeachfinancialyear,allpubliclytradedcompanieswillreleaseareporttotelltheir____andothersaboutthecompanyperformance.()

A:directors

B:shareholders

C:customers

D:prospectiveinvestors

答案:BCDMostannualreportsfollowaverysimilarformatinspiteofthedifferenttypesofinformationtheycontain.______arethecommonsections.()

A:theChairman’sStatement

B:ProfitandLossStatements

C:FinancialHighlights

D:BalanceSheets

答案:ABCDAbalancesheethelpsanyinterestedpersonquicklygetahandleonthefinancialstrengthandcapabilitiesofthebusiness,suchas().

A:Shouldthebusinesstakeimmediatestepstobolstercashreserves?

B:Isthebusinessinapositiontoexpand?

C:WhyamIstillconfidentaboutthecompany’sfuture?

D:Canthebusinesseasilyhandlethenormalfinancialebbsandflowsofrevenuesandexpenses?

答案:ABDThechairman’sstatementisrequiredbylawandthereareregulationsastoitscontents.（）

A:错

B:对

答案:AWhichsentenceisthebestchoicefordescribingslowchange?()

A:Exportwentuprapidly.

B:Salesdroppedconsiderably.

C:Productionhaddroppedslowly.

D:Asharpincreaseinoilpriceledtoaconsiderabledropinprofits.

答案:C第十一章测试Thefactorytourwillbemadethedayaftertomorrow.（）

A:错

B:对

答案:AThesentence“Allproductswillbethoroughlyinspectedbeforetheygointothemarket.”isusedto（）.

A:talkaboutqualitycontrol

B:talkaboutimpressionsfollowingatourofafactory

C:askaboutproduction

D:talkaboutquality

答案:AWhat’sthemeaningof“productionfacilities”?（）

A:采购部

B:生产流程

C:生产设备

D:生产部

答案:CThephrase“assemblyline”canbetranslatedinto“装配线”.（）

A:对

B:错

答案:AThesentence“Theplantwassetupintheearly1970s.”isusedto（）.

A:talkingaboutthesizeofafactory

B:showingvisitorsaroundafactory

C:talkingaboutthehistoryofafactory

D:talkaboutimpressionsfollowingatourofafactory

答案:C第十二章测试Attendingtradefairscanbeanexcellentwaytotestandopenupdomesticandforeignmarketsandtofind（）.

A:newbusiness

B:oldpartners

C:newpartners

D:newsuppliers

答案:DTradeshowsareclassifiedaseither“public”or“tradeonly”.()

A:错

B:对

答案:BBudgetplanningispartofthecarefulpreparationfortradefairparticipation.Inadditiontobasiccostssuchasstandrentalandenergysupply,costsmayalsoinclude_____.()

A:standserviceandcommunication,

B:transport

C:standconstruction,furnishinganddesign

D:personnelandtravelcosts.

答案:ABCDWhatshouldtheexhibitorsdoatatradefairshow?()

A:Handout/collectbusinesscards.

B:Demonstratetheproductand/orservicetocustomersface-to-face.

C:Gatherinformationaboutcompetitors.

D:Handoutproductliteratureandsamplestopotentialcustomers.

答案:ABCDThesentence“Ourproductsarepopularoverseasandarealwaysingreatdemand.”isusedto()

A:makeenquiriesaboutsales

B:askforinformation

C:promoteproducts

D:introduceyourcompany

答案:C第十三章测试Enquirescanbeclassifiedintotwocategories？（）

A:specialenquiries

B:generalenquiries

C:specificenquiries.

D:gentleenquiries

答案:BCBusinessnegotiation,isdefinedasnegotiationdealingwithbusinessaffairs.（）.

A:错

B:对

答案:BWhatdoesEnquiryinclude？().

A:Size(specification)

B:Catalogue

C:TermsofpaymentandTimeofdelivery

D:ColorsandQuotations

答案:ABCDWhatisL/C?()

A:lococitato(=intheplacecited)

B:letterofcredit信用证

C:LibraryofCongress(美国)国会图书馆

D:lowercase【印】小写字体

答案:BWewanttotrythiscomponentasasample.().

A:我们可以寄个给你试用。

B:你们现在可以下订单了。

C:这种组件我们想试个样品看看。

D:那就麻烦你了。

答案:C第十四章测试Therearetwotypesoforders?()

A:repeatedorder

B:Firstorder

C:Lastorder

D:initialorder

答案:ADThedeliveryofthegoodsmeansthatthesellerdeliversthecontractgoodsattheagreedtime,placeandintheagreedmannerstothebuyer.（）.

A:对

B:错

答案:AIfthequalityisuptoourexpectationsweshallsendfurtherordersinthenearfuture.().

A:我想安排和你见次面，商谈一下我们的新定单。

B:在这种情况下，新订单一定是可以满足需求才下。

C:我是老顾客了，你们理应给我一个再好点的优惠价格。

D:若质量达到我们的期望，我们将在最近向你下新订单。

答案:DIfthefirstlotisgood,we’dliketoplacearepeatorderandthentoorderregularly.()

A:如果第一批货不错的话，我们想续购订货单，以后就定期订货了。

B:我们在新追加一个订单

C:续订货占了我们生意的很大部分。

D:我们想用试订的方式。

答案:ATherewillbeaflowofordersifthisinitialorderprovestobesatisfactory.().

A:我是老顾客了，你们理应给我一个再好点的优惠价格。

B:在这种情况下，新订单一定是可以满足需求才下。

C:我想安排和你见次面，商谈一下我们的新定单。

D:如此首次订货如令人满意，将有大量订单纷至沓来。

答案:D第十五章测试Whatinfluencesyoumostwhenyouaredoingshopping?t?（）

A:Promotion

B:Product

C:Price

D:Place

答案:ABCDMarketingplanoutlineincludessometypesofanalysis?.（）

A:Situationanalysis

B:Competitoranalysis

C:Companyanalysis

D:Customeranalysis

答案:ABCDThemoreplacestobuytheproductandtheeasieritismadetobuyit,thebetterforthebusiness（）.

A:对

B:错

答案:AAdvertisingistypicallydonewith?（）.

A:E-mailMessages

B:PersonalContact

C:S