人力资源培训英文

TrainingP271人力资源培训英文全文共65页，当前为第1页。1,Thenatureoftraining2,Strategictraining3,trainingneedsassessment4,Trainingdesign5,Trainingdelivery6,Evaluationoftrainingtraining人力资源培训英文全文共65页，当前为第2页。ThenatureoftrainingP272DefinitionThecontextoftrainingTrainingandperformanceconsultingIntegratingtrainingresponsibilities人力资源培训英文全文共65页，当前为第3页。Definition:Training:aprocesswherebypeopleacquirecapabilitiestoaidintheachievementoforganizationalgoals人力资源培训英文全文共65页，当前为第4页。ThecontextoftrainingOrganizationalcompetitivenessandtrainingTrainingasarevenuesourceIntegrationofjobperformance,training,andlearning人力资源培训英文全文共65页，当前为第5页。OrganizationalcompetitivenessandtrainingMaintainingandupdatingemployees’capabilitiesandequippingthemwiththeKSAsneededtocompeteeficiently.Facilitatingtheretentionofemployees人力资源培训英文全文共65页，当前为第6页。Trainingasarevenuesource

Cantrainingonlybeseenasanexpenditure?人力资源培训英文全文共65页，当前为第7页。Trainingasarevenuesource

No!人力资源培训英文全文共65页，当前为第8页。Costsversebenefits成本：培训人员的薪水培训用材料培训与被培训者的生活开支辅助设备的费用交通费被培训者的薪水减少的产量（机会成本）收益：产量的提高错误的减少资金周转率的降低必须的监督的减少进步的能力的提高新的技能的增加观念的转变人力资源培训英文全文共65页，当前为第9页。Trainingasarevenuesource

SomefirmsbundletrainingaspartofsalespackagesofproductsandservicesforcustomersCustomersatisfactionandloyaltyincreasedCustomerretentionandenhancefuturesalesrevenues人力资源培训英文全文共65页，当前为第10页。

Integrationofjobperformance,training,andlearning

Linkagebetweentrainingandjobperformanceisvital---airlineundergoregularsafetytrainingSeekingmoreauthentictrainingexperience,usingrealbusinessproblem---GEmanagementtraining人力资源培训英文全文共65页，当前为第11页。Trainingandperformanceconsulting(培训与绩效评估)P274Performanceconsultingdefinition:aprocessinwhichatrainer(internalorexternal)andtheorganizationalclientworktogethertoboostworkplaceperformanceinsupportofbusinessgoals人力资源培训英文全文共65页，当前为第12页。PerformanceconsultingActualorganizationalresultsDesiredorganizationalresultsDesiredemployeeperformanceActualemployeeperformancePerformanceconsultingneedsanalysisNon-trainingactionsTrainingactions人力资源培训英文全文共65页，当前为第13页。Integratingtrainingresponsibilities(培训责任的分工)P275HRstaffsortrainers

OperatingmanagersBolsterbothindividualemployeeandorganizationalperformance培训搭档关系人力资源培训英文全文共65页，当前为第14页。Integratingtrainingresponsibilities(培训责任的分工)P275HRunits；Preparesskill-trainingmaterialsCoordinatestrainingeffortsConductsorarrangesforoff-the-jobtraining（脱产培训）CoordinatescareerplansandemployeedevelopmenteffortsProvidesinputandexpertisefororganizationaldevelopments人力资源培训英文全文共65页，当前为第15页。Integratingtrainingresponsibilities(培训责任的分工)P275Managers:ProvidetechnicalinformationMonitortrainingneedsConductandmonitorcontinuingon-the-jobtrainingContinuallydiscussemployees’growthandfuturepotentialParticipateinorganizationalchangeefforts人力资源培训英文全文共65页，当前为第16页。Strategictraining(战略培训)P276Focusoneffortsthatdevelopcompetencies,valueandcompetitiveadvantagesfortheorganization.人力资源培训英文全文共65页，当前为第17页。Strategictraining(战略培训)Trainingisstrategicwhenit:1,developsessentialworkercapabilities2,encouragesadaptabilitytochange3,promotesongoinglearningintheorganization4,createsanddisseminatesnewknowledgethroughouttheorganization5,facilitatecommunicationandfocus人力资源培训英文全文共65页，当前为第18页。LinkingbusinessandtrainingstrategiesStrategictrainingBusinessstrategiesTrainingstrategiesandactivitiesCustomerservicequalityCustomerservicetrainingDistinctiveness&uniquenessLatestad&marketingideas人力资源培训英文全文共65页，当前为第19页。DevelopingastrategictrainingplanStrategize(制定策略)Plan（计划）---明确培训目标和预期成果，量化目标Organize（组织）Justify（检验）人力资源培训英文全文共65页，当前为第20页。TrainingProcess人力资源培训英文全文共65页，当前为第21页。Trainingprocess(P278)Assessment估测Design设计Delivery执行Evaluation评估人力资源培训英文全文共65页，当前为第22页。

Assessment:

Analyzetrainingneeds（确定培训需要）Identifytrainingobjectiveandcriteria（确定培训目标）人力资源培训英文全文共65页，当前为第23页。Design:

Pretesttrainees（测试受训者）Selecttrainingmethods（挑选培训方法）Plantrainingcontent（安排培训内容）人力资源培训英文全文共65页，当前为第24页。DeliveryScheduletrainingConducttrainingMonitortraining人力资源培训英文全文共65页，当前为第25页。Evaluation:

Measuretrainingoutcomes（量化培训结果）Compareoutcomestoobjectives/criteria（将培训结果与标准相比较）人力资源培训英文全文共65页，当前为第26页。TrainingneedsassessmentP279估测阶段人力资源培训英文全文共65页，当前为第27页。Sourcesusedfortrainingassessment:P279企业范围内的资料不满情绪，观察，辞职会见，废物/废料，事故，抱怨，培训观察，装备使用数据任务分析的资料工作要求＝雇员知识，技能，能力工作种类要求＝工作具体细节雇员个人资料测试，记录，估测中心，问卷，绩效评价，态度调查人力资源培训英文全文共65页，当前为第28页。NeedsAssessment（培训需要估测）Processofevaluatingtheorganization,individualemployee,andemployee’staskstodeterminewhatkindsoftraining,ifany,arenecessary

Conditionsthatpromptaneedsassessment:SomeemployeeslackbasicskillsorareperformingpoorlyNewproducts,technology,orjobsareplannedOutsideforcese.g.customerrequestsorlegalrequirementsOutcomeofneedsassessment:Decisionsabouthowtoaddresstheissuesthatpromptedtheneedsassessment.人力资源培训英文全文共65页，当前为第29页。NeedsAssessmentUsualfirststepEvaluatescharacteristicsoforganizationtodetermineappropriatenessoftrainingConsidersorganization’sstrategy,resources,andmanagementsupportOrganizationAnalysis人力资源培训英文全文共65页，当前为第30页。NeedsAssessmentIdentifiesthetasksandcompetenciesthattrainingshouldemphasizeLooksatconditions:JobenvironmentDeadlinesPerformancestandardsOrganizationAnalysisJob/taskAnalysis人力资源培训英文全文共65页，当前为第31页。NeedsAssessmentDeterminesifperformanceissuesresultfromcompetencygapsDetermineswhoneedstrainingDeterminesifemployeesarereadyfortrainingOrganizationAnalysisTaskAnalysisIndividualAnalysis人力资源培训英文全文共65页，当前为第32页。工作分析和工作描述能力与激励绩效标准工作绩效水平比较和绩效评价确定弱势领域挑选针对弱势领域的方法和计划思索衡量方法，成本，时间实施培训工作个人分析绩效评估培训人力资源培训英文全文共65页，当前为第33页。Establishtrainingobjectivesandpriorities(分清轻重缓急)P281MustbeestablishedbyidentifyingagapanalysisTrainingobjectivesandprioritiesaresettoclosethegap人力资源培训英文全文共65页，当前为第34页。3typesoftrainingobjectivesKnowledge:impartcognitiveinformationanddetailstotraineesSkill:developbehaviorchangesinhowjobsandtaskrequirementsareperformedAttitude:createinterestinandawarenessoftheimportanceoftraining人力资源培训英文全文共65页，当前为第35页。TrainingDesignEffectivetrainingdesignconsiderslearningconcepts,legalissues,anddifferentapproachestotraining.Learning:TheFocusofTraining人力资源培训英文全文共65页，当前为第36页。LearningLearningStylesLearnerReadinessDesignforTransfer人力资源培训英文全文共65页，当前为第37页。AbilitytoLearnSelf-Efficacy(自我效能感）LearnerReadinessMotivationtoLearnAperson’sdesiretolearntrainingAperson’sbeliefthathe/shecansuccessfullylearnthetrainingprogramcontent人力资源培训英文全文共65页，当前为第38页。1.Offerremedialtrainingtopeopleintheircurrentworkforcewhoneedit.2.Hireworkerstheyknowaredeficientandthenimplementspecificworkplacetraining.3.Workwithschoolstohelpbettereducatepeopleforjobs.Whatemployersshoulddo?人力资源培训英文全文共65页，当前为第39页。AbilitytoLearnSelf-Efficacy(自我效能感）LearnerReadinessMotivationtoLearnAperson’sdesiretolearntrainingAperson’sbeliefthathe/shecansuccessfullylearnthetrainingprogramcontent人力资源培训英文全文共65页，当前为第40页。LearningStylesAdultLearningBehaviorModelingReinforcementandImmediateConfirmationCopyingsomeoneelse’sbehavior.人力资源培训英文全文共65页，当前为第41页。1.Havetheneedtoknowwhytheyarelearningsomething.2.Haveaneedtobeself-directed.3.Bringmorework-relatedexperiencesintothelearningprocess.4.Enterintoalearningexperiencewithaproblem-centeredapproachtolearning.5.Aremotivatedtolearnbybothextrinsicandintrinsicfactors.FivePrinciples←人力资源培训英文全文共65页，当前为第42页。braindumpwholelearningorGestaltlearning×simplyreadingorlisteningactivepractice×spacedpracticemassedpractice人力资源培训英文全文共65页，当前为第43页。LearningStylesAdultLearningBehaviorModelingReinforcementandImmediateConfirmation人力资源培训英文全文共65页，当前为第44页。Reinforcementisbasedonthe

lawofeffect.Immediateconfirmation:Theconceptthatpeoplelearnbestifreinforcementandfeedbackisgivenaftertraining.人力资源培训英文全文共65页，当前为第45页。TransferofTrainingEffectivetransferoftrainingmeetstwoconditionsThetraineescantakethemateriallearnedintrainingandapplyittothejob.Employeesmaintaintheiruseofthelearnedmaterialovertime.ⅰⅱ人力资源培训英文全文共65页，当前为第46页。Onespecificwaytoaidtransferoftrainingtojobsituationsistoensurethatthetrainingmirrorsthejobcontextasmuchaspossible.人力资源培训英文全文共65页，当前为第47页。TypesofTrainingRequiredandregulartrainingJob/technicaltrainingInterpersonalandproblem-solvingtrainingDevelopmentalandinnovativetraining人力资源培训英文全文共65页，当前为第48页。Technicalprocesses&proceduresProfessionalskillsInformationtechnologyskillsNewemployeeorientationInterpersonalcommunicationOccupationalsafetyCustomerrelationsQualityandbusinesspracticesManagerial/SupervisoryskillsProductknowledgeSales&dealerBasicskillsExecutivedevelopmentPercentageofTrainingExpendituresTypeofTraining13%11%9%7%6%5%4%0%2%8%10%12%14%9%9%7%7%6%6%4%6%人力资源培训英文全文共65页，当前为第49页。Orientation:TrainingforNewEmployeesPurposes:Establishesafavorableemployeeimpressionoftheorganizationandthejob.Providesorganizationandjobinformation.Enhancesinterpersonalacceptancebyco-workers.Acceleratessocializationandintegrationofthenewemployeeintotheorganization.Ensuresemployeeperformanceandproductivitybeginmorequickly.Useofelectronicorientation人力资源培训英文全文共65页，当前为第50页。LegalIssuesandTrainingEEOLawsuits人力资源培训英文全文共65页，当前为第51页。TrainingDeliveryInternalTrainingExternalTrainingE-learningTrainingMethods人力资源培训英文全文共65页，当前为第52页。InternalTrainingInformaltrainingOn-the-jobtrainingTrainingDelivery人力资源培训英文全文共65页，当前为第53页。Stagesforon-the-jobtraining

PreparefortheLearnersPutthemateaseFindoutwhattheyknowGettheminterested

PresenttheInformation

Tell,show,questionPresentonepointatatimeMakesuretheyknow

DoFollow-Up

PutthemontheirownCheckfrequentlyReducefollow-upasperformanceimprovesTraineesPractice

TraineesperformtasksAskquestionsObserveandcorrectEvaluatemasteryTrainingDelivery人力资源培训英文全文共65页，当前为第54页。ExternalTrainingOutsourcingoftrainingGovernmentsupportedjobtraining——lessexpensive,analternativeagainstinsufficienttime,thenecessarylevelofexpertise,interactwithmanagersandpeersTrainingDelivery人力资源培训英文全文共65页，当前为第55页。E-learning:TrainingOn-lineDevelopingE-learningSufficienttopmanagementsupportandfundingTrainingbeingdecentralizedandindividualizedMeetingorganizationaltrainingneedsComputerliteracyandreadyaccesstocomputersandtheInternetTrainingDeliveryConceptandFeatures人力资源培训英文全文共65页，当前为第56页。CharacteristicsofE-learningTrainingDeliveryLinktoresourcesOthertrainingmaterialsOtherWeb-basedtrainingLinktoelectronicperformancesupportsystemsCollaborationandSharingCommunitiesofpracticePeersOthertraineesExpertsMentorsandadvisersLearnerControlPracticePacingFeedbackContentAccessibilityContentTextVideoGraphicsSoundAdministrationEnrollmentMonitoringProcessAssessmentDeliveryInternet/intranetWebCD-ROMDistancelearning人力资源培训英文全文共65页，当前为第57页。E-learning:TrainingOn-lineDevelopingE-learning

Web-enablecoursecontent

Linkmodulecontenttotrainingobjectives

Identifyinge-learningmeasurementmeans

Modularizecontent

Customizefor“learnercentric”useTrainingDelivery人力资源培训英文全文共65页，当前为第58页。Advantagesanddisadvantages

E-learning:TrainingOn-lineAdvantagesDisadvantagesSelf-paced:traineescanproceedontheirowntime;Interactive,tapingmultipletraineesensesAllowsforconsistencyinthedeliveryoftrainingScoringofexercise/assessmentsandfeedbackIncorporatesbuilt-inguidanceandhelpfortraineestouseIsrelativelyeasyfortrainerstoupdatecontentEnhanceinstructor-ledtraining

Traineeanxiety;Notalltraineesmaybereadyfore-learningNotalltraineesmayhaveeasyanduninterruptedaccesstocomputersNotappropr