商务英语-案例篇-西南财经大学中国大学mooc课后章节答案期末考试题库2023年

商务英语-案例篇_西南财经大学中国大学mooc课后章节答案期末考试题库2023年CSCassignment’sinitialaimwastodeveloptheskillsandexperiencetosucceedasnewgloballeaders.

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正确

Codeofconductisasetofrulesoutliningthesocialnorms,religiousrulesandresponsibilitiesof,andorproperpracticesfor,anindividual.InChinese,“codeofconduct”is______.

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行为准则

Thestatement“Inthepast,businesswasonlyresponsibletoshareholders”meanscompaniesaresetuptofulfillinvestors’businessandsocietalplans.

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错误

Whichofthefollowingstatementsis/aretrueofslides?

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Slidesshouldbeusedtoreinforceyourspeech,nottorepeatyourspeech._Eachslideshouldcontainjustafewwords.

Abusinesscommunicationoccurs.

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inabusinesscontext_whenspeakerscommunicateforthepurposeofwork

Noiseinthecommunicationprocessmodelcanbebothexternalandinternal.Whichofthefollowingis/areexample(s)ofinternalnoise?

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Thereceiverisverysadbecausehisdogdiedyesterday._Thereceiverisverytiredandbored.

Therearetencomponentsinthecommunicationprocessmodel,i.e.,sender,encoding,message,channel,decoding,receiver,response,feedback,noiseandcontext.

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正确

isanarrangementthatallowsanemployeetoadjustthestartandendtimesatworkaroundthenormalschedule.

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Flextime

Employeesvaluesskillsthatyoucanlearnin.

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allacademicdisciplines

Productlinesareusuallycreatedbyacompanyasamarketingstrategytoattractnewcustomerstobuyabrand.

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错误

Thestakesarehigh.Whatdoestheunderlinedword“stakes”probablymean?

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risks

WhichoneisNOTacharacteristicofcommunicationaccordingtothedefinitionofcommunication?

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One-way.

ThedeclineinsalesgrowthofsuperpremiumicecreamintheU.S.sincetheearly1990sisduetocompetitionamongicecreamproducers.

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错误

Whatisthebenefitofspeakingslowly?

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Alloftheabove

Customerbasearethegroupofcustomerswhorepeatedlypurchasethegoodsorservicesofthebusiness.

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正确

TherearetwokindsofnoisesintheModelofSpeechCommunication:theexternalandinternalnoise.

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正确

Aisanoutsidecompanywithwhomyourcompanyhasabusinessrelationship.

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vendor

Itisoftenmoreprofitableforcompaniestoattractnewcustomersthantokeepexistingones.

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错误

Onlinechatisawayofcommunicatingbysendingtextmessagestopeopleinthesamechat-room______real-time.

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in

Theglobalcreditmarketsseelittleriskinlending,suggestingaclimatethatwillaccommodateborrowing.“accommodate”heremeans.

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适应_满足…需求

Thesalesofaparticularcompanyinamarket,expressedasapercentageofthetotalsales,iscalled______.

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marketshare

Themodelofhomeshoringisoftenadoptedtoattractexperiencedandeducatedcustomerserviceemployeesduetoitshighflexibilityandlowcommutingcosts.

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正确

Thefreeproduct-loanerprogramcreatedbyCabela’swouldnotonlyperkupemployeesbutalsohelpthembetterempathizewiththeproductissuesthatcustomersmighthave.

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正确

Thealignmentofcharitablegivingwithbusinessstrategy,companyskillsandmarketneedsiscalled______.

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strategicphilanthropy

Theyear1978___/___thereformingandopening-upinChina.

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witnessed_saw

Securitiesarestocks,shares,bonds,orothercertificatesthatyoubuyinordertoearnregularinterestfromthemortosellthemlaterforaprofit.TheChineseversionfor“securities”is______.

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有价证券

Generallyspeaking,theinvestorsprefertobuygovernmentbondsbecausetheongovernmentbondsis/arehigherthanthoseoncorporatebonds.

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yields

Allofthefollowingsarecapitalgoodsexcept.

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shoes

Ifacountryhasanegativebalanceoftrade,.

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itisanetimporter

DevaluationoftheUSdollarmakesthepricesofforeigncurrenciesandproductslessexpensivetoAmericans.

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错误

Aspeoplenoticeconsistentqualitydifferences,customers’attitudesimproveordeterioratequitequickly.

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正确

Changesincompanies’customersatisfactionscoresarereflectedinthecomplexvaluechainsthatultimatelyaffectquarterlyprofitsandstockprices.

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正确

“Tradesurplus”isasituationinwhichthevalueofgoodsacountryimportsisworthmorethanitexports.

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错误

Whentheseparatelytakencompanyproposesanewuniquecommodityonasale,itcanlowerthepricesincertainlimitsforsometime.

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错误

ThethreepillarsofU.S.economicgrowththisyearhavebeenhousingconstruction,businessoutlaysfornewbuildingsandequipment,andexports.

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错误

ThedipinoilpriceswilllowerproductioncostsfortheAmericancompaniesbecausetheU.Sisanenergy-importingeconomy.

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正确

Accordingtothereading“Exportsaregivingtheeconomyasurpriselift”,thestronggrowthineconomiesoverseasisnotdrivenbytheirexportstoAmericabutbytheirowndomesticdemand.

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正确

Anemployeestockownershipplan(ESOP)isanemployee-ownerprogramthatprovidesacompany’sworkforcewithanownershipinterestinthecompany.InChinese,employeestockownershipplan(ESOP)is.

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员工持股计划

Thereisawidevarietyofproductsavailabletobuyontheinternet.Therearelotsofbargainsinshopsintherunuptodifferentfestivalstoencouragepeopleofshoppingonlinetospendmoremoney.

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正确

Whenparentsofmarginalized,poorstudentstryto______aroundtheharshrulesandrequirements,theyareofteninvestigated,tried,andpunishedwithstrictprejudice.

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navigate

Themuseumisannually______byfundsfromseveralmajorcorporations.

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subsidized

TheYen_____yesterday,fallingfrom$114to$115againstthedollar.

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weakened

HeistheonlypersonwhocaninthismergingcasewithDisneylandbecausetheotherwitnesseswereabsentmysteriously.

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testify

Theproposaltoestablishajointventurewasacceptedwith______approval.

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unanimous

Theexporterdidn’treceivepaymentforhisgoodsbecausethebuyer____.

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defaulted

Choiceandmigrationofpositionhavereflectedenterprise’sdynamicresourcedistributionideaandthegoalofmaximizedvalueinlong-term.InChinese,“resourcedistribution”is_____.

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资源配置

传统型企业长期全额资助员工退休金计划。Theunderlinedphrase“退休金计划”is______inEnglish.

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pensionplans

Manyconsumersbelievethatlowfatmeanslowcalorie.

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错误

Monopolymeansamonopolisticactivityorrightthatisconcentratedinacertainsphere.

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正确

CFOsusuallytakecustomersatisfactionaspriority.

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错误

Americansnowadayspreferlow-faticecreamsratherthanrichtasteicecream.

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错误

美国制造业是主要的受益者。Theunderlinedexpression“受益者”is______inEnglish.

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beneficiary

Idon’tthinkIwilltakea(n)role,butratherbecomeaconsultantonmerchandiseandmarketing.

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executive

Alibabaisoftendubbed“theChineseAmazon”.Sothetwogiantsarethesameinthefieldofe-commerce.

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错误

Amazoniscriticizedforalienatingsuppliers,contentpartnersandpublisherswhileAlibabahaveadifferentfocus.Alibabahelpssmallbusinesses,whichmakesitstandinstarkcontrasttoAmazon.

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正确

______istheprocessofdesigning,launchingandrunninganewbusiness,whichisofteninitiallyasmallbusiness.

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Entrepreneurship

Manyappscanstreamlineyourtravelsandmakeiteasieraswellassaveyoumoneyonflightsandhotels.Heretheunderlinedword“streamline”means______.

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speedup

E-commerceisgenerallydescribedasbusinesstransactionsthattakeplaceovertheInternet.Consumerscanreceiveincreasedchoiceofvendorandproductsaswellasenjoytheconveniencefromshoppingathomeoroffice.

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正确

Flexibleemployersmaybemoreapttosupportprogramsthattakealongertermview,suchasfinancialplanningandwellnessinitiatives.

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错误

Thecoreofemployeebenefitsishealthinsuranceandretirementsplans.

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正确

Smallerbusinesseswithjustoneortwolocationsandthoseinthemanufacturingindustrythatemployahighproportionofhourlyworkersaretwotypesofemployersthatfrequentlyfitthestandardprofile.

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错误

Itisbelievedthatincreasedsatisfactionhasa(an)____impactonconsumerspending,cashflow,andbusinessperformance.

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positive

Astudyof200companiesshowsaclearcorrelationbetweenhigherlevelsofcustomersatisfactionand______.

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stockprices

ThemistakeofIBM,acompetitorofMicrosoft,wasthatitlicensedat“Microsoft”theprimitiveoperatingsystemanddidnotstipulateforownexclusiverights.

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正确

Ifacompanycontinuestosupportfullyfundedpensionplans,whichcategorywillitlikelyfallinto?

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Traditionalapproach.

Morethanhalftheemployeesthatofferwellnessprogramssaytheyareveryeffectiveatimprovingproductivity.

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错误

A(n)______isafixedorvariablesumofwhatacompanypaystoitssalesforce,inanattempttomotivatepersonnelandspurrevenues.

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salecommission

Corporatesocialresponsibilityisnolongerviewedas______,butaninvestmentthatbringsfinancialreturns.

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regulatorycost

OntheaccomplishmentofCSCassignment,employeeshonetheirculturaland______literacy.

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marketplace

Whichoneofthefollowingstatementsbestdescribesthecompanythatspendsmoremoneytofunditsbenefitsprogramsthanitscompetitors?

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Bestintheindustry.

Values-basedregulationmustbeplacedaheadoflegalcompliancewhencompaniesintegrateCSRintocorebusinessstrategy.

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错误

Bodymovementinapresentationshouldbe.

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comfortableandrelaxed

许多企业社会责任倡议，包括减少能源消耗等，都是有助于降低成本结构或者增加产能的双赢局面。Theunderlinedphrase“双赢局面”isinEnglish.

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win-winscenarios

ProbonoisaLatinphrasefor______undertakenvoluntarilyandwithoutpayment.

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professionalwork

AccordingtoMetLiferesearch,companiestheirapproachtoemployeebenefitsintooneoffourprofiles.

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categorized

Themostobvioussolutiontomonopolywouldbethedismemberment.

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正确

Customerarefedupwithlousyserviceandthatincreasedsatisfactionhasapositiveimpactonconsumerspending,cashflow,andbusinessperformance.Whatdoestheunderlineword“lousy”probablymean?

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unsatisfactory

Notonlyhavetheyproducedhigherstockreturns,buttheirstockvaluesandcashflowshavebeenlessvolatile.Whatdoestheunderlineword“volatile”probablymean?

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fluctuating

SouthwestAirlinesmailedgiftstopassengersaftertheflightdelayinordertosettlecustomercomplaints.

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错误

Mostcompaniesnowadayscompetenotonlyoverproductpricesbutmoreimportantlyonthequalityofcustomerservice.

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正确

Thegoalofe-commerceistoprovidecustomerswithhigh-qualityproductsataprice.

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competitive

Intheeconomiccrisis,economicdifficultyandpoliticaldissatisfactionwere.

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inextricable

Cognitivecanmakeusbettercommunicatorsininterculturalbusinesscommunicationbyperceivingwhatotherpeoplefeelandthenhelpsusrelayinformationinawaythatbestreachestheotherperson.

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empathy

E-commercehaswitnesseda______growthallovertheworldtheseyears.

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