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UnitTenTakingOrdersinWesternRestaurant1/30TeachingObjectivesAfterlearningthisunit,youwillgrasp:TheserviceforwesternstylebreakfastTheserviceoftakingordersHaveabilitytocommunicatewithguestsbyrelatedsentencesabouttakingordersskillfully
2/30FormalTableSettingNapkinSaladforkDinnerforkDessertforkBread-and-butterplate,
withspreaderDinnerplateDinnerknifeTeaspoonTeaspoonSoupspoonCocktailforkWaterglassRed-wineglassWhite-wineglassCoffeecupandsaucer*
3/30Plateandflatwareshouldbe1”fromedgeoftableKnifebladesalwaysfacetheplateThenapkingoestotheleftofthefork,orontheplate.Thefoldinthenapkinshouldbetotheouteredge.ThebreadandbutterplateandknifeareoptionalBeverageglassatthetipoftheknifeIfsaladisservedwiththemeal,theplategoesabovethefork.4/30TableMannerWhatwesterntablemannerdoyouknow?5/30Napkin–placeinyourlap,foldedinhalf.Thefoldgoestowardthebody,usetheinsidetoblotthemouth.Flatware–workfromtheoutsidein.Waituntileveryoneisservedbeforeyoubegineating.Usegoodpostureatthetable.Feetflatonfloor,chairuptothetable,backstraight,headup.Armsandelbowsdonotbelongonthetable.Thehandyouarenoteatingwithgoesinyourlap.ElbowstuckedintothesideofyourbodyTableManner6/30Youdonotcutallofyourmeatatonce.YoucutonebiteatatimeBread–youdonotcutbread/rolls.TearabiteoffandbutteritDonot“bob”asyoueat.Theforkshouldcometoyourmouth–DONOTleanorbendtomeetthefork.Bitesizedamounts!ChewwithmouthclosedDonottalkwithfoodinyourmouth..Conversation–pleasant,generallynotpoliticsorreligion.TableManner7/30Whenfinishedeating,placeflatwareontheplate.Yournapkinisplacedontabletoleftofplate.Waituntileveryoneisdonetoleavethetable.TableManner8/30CuttingYourMeat9/3010AboutBreakfast
1.Thelongestperiodoftimewegowithouteatingisatnight,whenweareasleep.Theword"breakfast"comesfromanoldsaying"breakingthefast,"whichsleepingbasicallyis.Wewakeupandbreakthefastbyeatingsomething.2.Mosthotelssupplybreakfaststotheguests,usuallytherearethreedifferenttypesofbreakfasts:CBF(ContinentalBreakfast),ABF(AmericanBreakfast)andBBF(BuffetBreakfast).3.TheContinentalBreakfastoriginatesinEurope,itisverylight,barelyabreakfastcomparedtoAmericanmeals.Acontinentalbreakfastusuallyconsistsofsomesortofbread(roll,doughnut,croissant,toast,etc.),bagels,juice,coffeeortea,andsomefruit.
10/30Typesandcontentsofwesternbreakfast:
Americanbreakfast美式早餐Continentalbreakfast欧式早餐Buffetbreakfast自助早餐10/5/1111/30ContinentalBreakfastAmericanBreakfastCouldyouknowthedifferencesbetweenAmericanandContinentalBreakfast
12/30contents
1.juice(水果或果汁),早餐第一道菜分为罐果汁(cannedjuice)及新鲜果汁(freshjuice)两种。2.Cereals(谷类)玉米、燕麦等制成谷类食品,如cornflakes(玉米片),麦片粥(oatmeal)或玉米粥(cornmeal)3.Egg(蛋-早餐主食),通常为两个蛋,能够分为:
friedeggs(煎蛋)
boiledeggs(水煮蛋)
Poachedeggs(去壳水煮蛋)
每种蛋皆可选择配火腿(ham)、腌肉(bacon)、腊肠(sausage)作为配菜.4.Bread/toast(吐司和面包)Toastwithbutter,Butteredtoast5.Beverages(饮料),Coffee/tea13/30BuffetBreakfast14/30AboutDinner1.starter/appetizer,(coldappetizer)and(hotappetizer)2.soup,(bisque/pottage/thicksoup)and(consommé/clearsoup/clearborsch)3.salad,(fruitsalad)(vegetablesalad)(meatsalad)4.entrée/maincourse5.dessert6.beverage15/30TypeofMenuTabled’hoteAlacarteBuffetTabled’hote
isliterallytranslatedas
Tableofthehost.
Thistermindicatesasetmeal,usuallywith3or4courses,withatleastonechoiceineachcoursenon-vegetarianandvegetarianAlaCarte
isliterallytranslatedas
Fromthecard.
Thisisthetypeofmenuwearemostfamiliarwith.Thereisalistofitemsforeachcourse,eachoneseparatelypriced.
Youorderitem-wise.Thereisawaitingperiodbefore
yourorderarrivesatthetable.
Remember,youhavetopayforeachdishyouaskforBuffetisadisplayofaselectionofitems.
Thereisachargeforthemeal(asopposedtoseparateitems)andyouhelpyourselftowhateveryouwish,withasmanyreturns/helpingsasyoulike16/30dessertstartersoupsaladmaincourseServiceProcedure17/30ThestepstoseveringintheWesternRestaurant
GreettheguestsAsktheguestifhehasareservationwiththerestaurantLeadtheguestswiththereservationtothebookedtableEscorttheguestwithoutareservationtochoosethetablethatfitthem4.Orderthedrinks5.Takeorders6.Servethedishes7.Settlethebill8.Sayfarewell18/30Thecommoncookingmethodsofwesternfood
FryDeepFryStir-fryGrillBraiseBakeSteamSmokeBoilStewBBQ煎炸炒烤烩,炖烘焙熏煮炖,焖铁板烧19/30TipsforWesternFoodEggfriedegg:sunny-sideup(一面煎鸡蛋),easyover(两面煎鸡蛋),两面全熟叫overhard或overwell-done,boiledegg(煮鸡蛋带壳):hardboiled(煮老一些),softboiled(煮老一些),boiled…mins(煮几分钟);poachedegg(水煮鸡蛋,荷包蛋),scrambledegg(炒蛋),tea-flavoredegg(茶叶蛋)20/30TipsforWesternFoodrawbluerareorveryrarerareMediumrareMediumMediumplusMediumwelldoneWelldone生很嫩两分熟三四分熟半熟七八分熟九分熟全熟Steak21/30
FrenchfriesburgerPizzaPasta/spaghettinoodlebakedpotatomashedpotatoespuddingapplepiedeep-friedapplefruitjellySundaecrabmeat/prawn/conchescargotsbakedcheesefishricewithcurrychickencreamspinachsoupfishsteak炸薯条汉堡披萨通心粉烘马铃薯马铃薯泥布丁苹果馅炸苹果水果冻圣代蟹肉/明虾/海螺食用蜗牛烤汁鱼司咖喱鸡饭奶油菠菜汤鱼排CommonFoodinWestRestaurant
22/30UsefulexpressionAreyoureadytoorder?Wouldyouliketoordernow?Wouldyouliketohavetabled'hôte,oralacarte?Wehavebothbuffet-styleandalacarte?Iwouldrecommend…toyou.Itisverygood.Howwouldyoulikeyoursteakdone,sir?Rare,mediumorwell-done?Whatwouldyouliketohaveforyourmaincourse?Takeyoutime,please.Anythingelse?Whatkindofdressingwouldyoulike?Doyoucareforanythingtodrinkbeforeyouorder?Wouldyoulikeyourfriedeggsunny-sideup?13.Doyouhavetoday'sspecial?14.Whatisthespecialtyofthehouse15.CanIhaveadishasthat?23/30Areyoureadytoorder?Whatwouldyouliketoeat?Wouldyoulikesomethingtodrink?Welcometoourrestaurant.Repeatwhattheguestsorder.24/30Alacarte(WesternFood)W:Goodevening,sir.Whatwouldyouliketohave,TableD’HoteorAlacarte?B:Alacarteplease.I‘dliketostartwithsomedryVermouth.W:Whatwouldyoulikeforthemaincourse?B:I‘dlikeasteak.W:Howwouldyoulikeyoursteakdone?B:Rare,please.W:Wouldyoulikesomefreshvegetablestogowithit?B:Whatdoyouhave?W:Wehaveverynicecarrots,cabbageandbroccoli.B:I’dhavesomebroccoli.W:Yes,Whataboutsomedessert?B:No,thanks.Justgivemeacupofwhitecoffee.W:Yes.AdryVermouth,asteak,rare,withbroccoli,andawhitecoffee,Pleasewaitamoment.Iwillgotogetthemforyourightaway.25/30Practice1:Takingorders:BlueMountainCoffeeHouseSteak….….….RMB98Coffee……….RMB58Milk…….….…RMB38Chicken…..…RMB88Burger.………RMB28Cake………….RMB38Noodles...……RMB4826/30Waiter: Welcometo____________.Thisway,please. Areyoureadytoorder?A: Yes,I’dlike_________Waiter: Wouldyoulikesomethingtodrink?A: Yes,_____________.Waiter: ______________________.A: Right.Waiter: Whataboutyou,Miss?B: I’dlike___________________________.Waiter: Allright.Waitaminute,please.BlueMountainCoffeeHouse
Tohaveasteakmeal
acupofcoffeeplease
Asteakmealandacupofcoffee,isthatright
Iwouldlikethesame.27/30A:Goodmorning,sir________________B:Thankyou.Whatisthe“supreme”like?A:Itisapizzawithpepperoni,beef,port,onion,_________B:Thatsoundgood.I’lltakeone._________
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