酒店管理方向《英语口语》教学大纲 (三)

《口语（4）》课程简介

课程编号1242111010课程名称口语（4）

课程性质选修学时16学分1

学时分配授课：16实验：上机：实践：实践（周）：

考核方式口试，平时成绩占70%,期末考试占30%

适用专业酒店管理（中美合作）

先修课程口语（1）,口语（2）,口语（3）

课程内容:

Term4iswithinthepost-TOFELperiodformostSssincetheyhavealreadygotthequalified

TOFELscores.ButgettingthequalifiedTOFELscoresdoesn'tmeantheirEnglishissatisfying

andinfacttheirwritingandspeakingskillsarelimitedandfarfrombeingperfect.Meanwhile

someSsthinkpassingtheTOFELexaminationistheirfinaltargetinlearningEnglishsothey

mightbecomelessseriousandshouldbefurthermotivatedasfarasEnglishlearningand

acquisitionisconcerned.InordertofurtherenhanceSsEnglishproficiencyandguaranteeabetter

andsuccessfulmajorstudy,toactivatetheSs'desiretofurtherimprovetheirspoken

communicationskillsinEnglishandgiveavaluableboostfortheirself-confidenceisstillatough

jobforourteachers.Andbesidessincetheirmajoracademicstudieswillstartnexttermthe

speakingclassshouldbeprofessionalandtrytodevelopSs'academicEnglishabilitysoasto

makethembetterpreparedfortheirmajoracademicstudies.Tosomeextent,theclasswillberun

asifitwereaprofessionalworkplace,exploringtheconventionsofspeakingintheirspecific

disciplineandassignmenttopicsarebasedlargelyontheirmajorfieldofstudyortheircareer

goalsandinterests;textsshouldbebetterconnectedwithhospitality,theirmajor.Anywaywe

hopeinthistermwecoulduseonestonetokilltwobirdsi.e.inadditiontodevelopingSs'

speakingskills,thiscoursecouldalsoprovidesomecollaborativeworkingexperienceandpractice

forourSs.

BriefIntroduction

Code1242111010TitleSpeakingCourse(4)

CoursenatureOptionalcourseSemesterHours16Credits1

SemesterHourLecture：16Experiment：ComputerLab：Practice：

StructurePractice(Week)：

Day-to-dayperformanceaccountedfor70%,thefinalexamgradeaccountedfbr

Assessment

30%.

forHospitality

PrerequisiteSpeakingCourse(1),SpeakingCourse(2),SpeakingCourse(3)

CourseDescription:

Term4iswithinthepost-TOFELperiodformostSssincetheyhavealreadygotthequalified

TOFELscores.ButgettingthequalifiedTOFELscoresdoesn'tmeantheirEnglishissatisfying

andinfacttheirwritingandspeakingskillsarelimitedandfarfrombeingperfect.Meanwhile

someSsthinkpassingtheTOFELexaminationistheirfinaltargetinlearningEnglishsothey

mightbecomelessseriousandshouldbefurthermotivatedasfarasEnglishlearningand

acquisitionisconcerned.InordertofurtherenhanceSsEnglishproficiencyandguaranteeabetter

andsuccessfulmajorstudy,toactivatetheSs'desiretofurtherimprovetheirspoken

communicationskillsinEnglishandgiveavaluableboostfortheirself-confidenceisstillatough

jobfbrourteachers.Andbesidessincetheirmajoracademicstudieswillstartnexttermthe

speakingclassshouldbeprofessionalandtrytodevelopSs'academicEnglishabilitysoasto

makethembetterpreparedfbrtheirmajoracademicstudies.Tosomeextent,theclasswillberun

asifitwereaprofessionalworkplace,exploringtheconventionsofspeakingintheirspecific

disciplineandassignmenttopicsarebasedlargelyontheirmajorfieldofstudyortheircareer

goalsandinterests;textsshouldbebetterconnectedwithhospitality,theirmajor.Anywaywe

hopeinthistermwecoulduseonestonetokilltwobirdsi.e.inadditiontodevelopingSs'

speakingskills,thiscoursecouldalsoprovidesomecollaborativeworkingexperienceandpractice

forourSs.

《口语（4）》课程教学大纲

课程编号1242111010课程名称口语（4）

课程性质选修学时16学分1

学时分配授课：16实验：上机：实践：实践（周）：

考核方式口试，平时成绩占70%,期末考试占30%

适用专业酒店管理（中美合作）

先修课程口语（1）,口语（2）,口语（3）

一、教学内容

1.CourseObjectives&LearningOutcomes

ThemostimportantgoalinthiscourseisstilltofurtheractivatethespokenEnglishlanguage.

Bytheendofthesemester,Sswillcontinuetoimprovetheirspeakingabilityandbeableto

■polishtheiroralskillsandfurtherenhancetheiroralskillsthroughclassdiscussions,

presentationsandspeeches;

■useEnglishtoexpresstheirideasfluentlyandaccurately;

■developSs'academicEnglishabilitysoastomakethembetterpreparedfortheirmajor

academicstudies;

■vocabularyessentialforacademicsuccess

2.Content:

ThecontentisgenerallybasedontheoraltextbookEnglishfortheHotelandCatering

Industrybook2OxfordUniversityPress,includingsomerelevantacademicintroductiongiven

byteachersthemselves.Thelessonswillinvolvediscussions,learningandintroductionarounda

rangeoftopics.Themainfocusforteachersintheclassroomteachingshouldbeputonthe

speakingwiththereferenceofrelevantinformation,listeningmaterials,pictures,models,

exercises,questions,pairworkandreadingsorthemedarticlesfordiscussionprovidedbythetext

bookorsomerelevantreferenceorteacher'spersonalexperience.Ofcoursetheyareoptional

dependingontheneedandactivities.Andsomeassociatedexercisesshouldorcouldbeusedas

homework.ThecheckedhomeworkandfeedbacksshouldbegiventotheSstimely.

3.TheMainTalkingTopics&Vocabulary:

oDealingwithincomingcalls,check-inproblems(complaints,),customers,information

orneed,(reservation,booking,food,drinking,direction,)

oCorrespondence,servingandhowthingsworkinginthehotels,(advice,assistance,)

oTraveloptions,handlingpayment,

oHousekeeping,safety,security,

oExploringdifferentcultures,

Culturalcontent(onlyforreference,generallygivenbyteachers):

OnlineCoursesprovideaconsistenttrainingprogramfbrhospitalityemployees.Theycover

thefollowingareas:

oHotels&HotelOperations(typicalorganizationforahoteloperation,reservation

system,HospitalityEmployeesSkills,clubManagement,FinancialManagement,etc.)

oRestaurants&Food&BeverageManagement(RestaurantServer,etc.)

oServiceQuality(jobknowledge,taskslists,FrontDeskRepresentative,Guestroom

Attendant,housekeepingpositions,GuestService,etc.)

oTravelagencies

二、教学基本要求

1.CourseRequirementsandGrading

Duringthesemester,Sswillcompleteseveralassignments.They'llalsobegradedon

attendanceandclassparticipation,whichwillbebasedonintelligentdiscussioninclass.Sinceone

yearlateralltheSswillbeassessedbyTOFEL,weUlworkatanacceleratedpace.Keepupwith

them.Ifyoubegintofallbehind,itwillaffectyourfinalgrades.Ifyouworkconsistently,you511

enjoytheworkmore,you'lllearnmore,andyou'llspeakbetter.Iwillacceptnotexcusesfbr

skippingthepresentationandassignments.

2.Assessmentscheme

Description:

Studentsareexpectedtoattendclassregularlyandparticipateactively.Inadditiontoregular,

activeparticipationanddoinghomework,studentsmustengageinsomemoreformaloral

activitiessuchasoralpresentationofassignment,deliveringspontaneousspeechesetc.Students

willnormallycompletethreeassignments.Andtherewillbeafterclasspracticeorhomework.At

theendofthetermSswillreceiveafinaloralexamination.

3.Assignments:3assignments

Tasknatureofeachassignment:

Eachassignmentispresentedasanoralreportwiththeaidofpptandwrittenwork,inwhich

PPT20%,Writtenwork20%,Oralwork60%.

4.Grading:

Gradingweightsareasfollows,representedaspercentageoftotalgrade.

Assignment#!:15%

Assignment#2:15%

Assignment#3:15%

Finaloralexam:30%

Participation,peerwork,in-classdiscussion,homework:25%

TheSs'workisevaluatedbyusinga100pointsgradingsystem:Sowe'llusethisscaleforall

yourassignmentsinthiscourse.Assignments,oralpractice,homeworketc.willbeevaluated

accordingtothefollowingcriteria.

Excellent90-100

Good80-90

OK70-80

Acceptable60-70

Unacceptable<60

5.Attendance

Thinkofthisintermsofyourcareeroryouroverallstudy:howmanyunexplainedabsences

wouldyoubeabletoaffordbeforebeingdisciplinedorfiredformyourjob?Alsorememberthat

yourpeerswillberelyingonyoufbrgroupprojectsordiscussion,fbrpeerwork,andfortheinput

thatyoubringtoclassdiscussions.Don'tletyourteammatesdown.Youwon'tsurvivefbrlongin

theprofessionalworldwithoutpullingyourweight,norwillyousurvivehere.Showupatclass

everyday,andparticipateintheclassactivitiesactively.TheAttendanceBottomline:Youwill

failandcannotpassthecoursewithmorethanthreeabsences.

6.AcademicHonestyandPlagiarism

Youmustnotatanytimeco