《高职英语综合教程2》课件 Unit 6 Carrying Forward Craftsmanship

2高职英语综合教程Unit62高职英语综合教程6UNITCarryingForwardCraftsmanshipTolistenandgetinformationaboutqualityproblemsofproducts;1

Totalkaboutqualityproblemsofproducts;2

Toreadaboutspiritofcraftsmanship;3

Topronouncesentencestress;4

Tocorrectlyuseinfinitives;5LearningObjectives

Towritelettersofcomplaint.6ListeningandSpeakingContentsTextATextB

Phonetics

GrammarPracticalWriting2高职英语综合教程6UNITCarryingForwardCraftsmanshipListeningandSpeakingUnit6Conversation1Conversation2Conversation3Task1.ListentotheconversationandtickTrueorFalseforeachofthestatementsbelow.Unit6Conversation11.Thedrawingofablueprintrequiresateameffort.2.Engineersneedtobepatient,becauseblueprintsmayberevisedmanytimes.3.Thisconversationhappensinacarfactory.4.Wecouldtelltheprofessionalethicsoftheemployeesfromtheconversation.TrueFalseThisisour_____________department.Hereyoucanseeengineersusingcomputersoftwaretodrawtheblueprints.EngineeringIcanseethattherearealotofpeoplehere.Isthatmanypeoplenecessaryforengineeringpurposes?Task2.Listentotheconversationandfillintheblanks.Itsoundslikeajobthatrequires___________and________.Yes,eachpersonisresponsiblefor___________differentparts.Andweoftenneedto_____thedesignstocustomers’needs.Yes,wehaveto______theblueprintsoftentomeetclients’needsasmuchaspossible.EmmaJamieEmmaJamieJamiecarefulnesspatiencereviseUnit6Conversation1designingadaptTask3.Discussion.Tobeagoodengineer,whatqualitiesmustonehave?Unit6Conversation1Tobeagoodengineer,onemust:Firstly,...Secondly,...Finally,....Task1.Listentotheconversationandchoosethecorrectanswer.1.Thisconversationismostlikelybetween_________.parentandateacherB.friendsC.areporterandafactorymanager2.Thedamagetothegoodswascausedby_______.3.Theman’sattitudetowardstheinterviewwas_______.Unit6Conversation2A.dampnessB.roughhandlingC.poorqualityA.angryB.honestC.indifferentSo,theresponsibility_________yourcompany?Task2.Listentotheconversationandfillintheblanks.Sometimeago,therewere___________aboutthequalityproblemsofyourproducts.Thecustomer________rustymetalfittings.Wouldyoupleasesaysomethingaboutit?Initially,wethoughtthedamagewas______wetweather.Afterinvestigation,wefoundthatwecannotblametheweather.Ourproductsdohavequalityproblems.Yes.Wearesorryfor____________ourcustomersandhavereplacedtheproductswithnewones.EmmaJamieEmmaJamiedisappointingUnit6Conversation2newsreportsreceivedduetorestswithTask3.Role-play.Therewerenewsreportsaboutqualityproblemsofyourproducts.wouldyouliketosayanythingaboutit?Wethoughtthedamagewasdueto_________________.Howdidyoudealwiththeproblem?We________________________.Unit6Conversation2Task1.Listentotheconversationandcompletethefollowingform.Unit6Conversation3Howwasthe_______problemsolved?1.bought______________2.improved________________3.improved________________after-salesservicequalitynewequipmentproductiontechnologyTask2.Listentotheconversationandfillintheblanks.We________new_________.Thisisthelatestcleaningunit.Itwashestheruststainsoffallthemetalpartsbefore________.Andwealsoimprovedourproduction____________.Howdidyou_________thequalityproblemofyourproducts?Yes,_________that,wehavealsoimprovedour_________service.Theseeffortswillimprovethequalityoftheproduct.I'mpleasedyourcompanyhastaken______________toaddressit.Iwishyouallthebestforyourcompany.Thankyouverymuch.EmmaJamieJamieJamieEmmaEmmaafter-saleapartfrompositivestepsUnit6Conversation3purchaseddealwithequipmentpackingtechnologyUnit6Conversation3Task3.Discussion.

Haveyoueverencounteredanyqualityproblemsandbadservice?Pleaseraisesomeexamplesandtalkaboutwhatagoodafter-salesserviceis.Warm-upquestions:1.Whatisthe“spiritofcraftsmanship”?2.Howimportantisittofosterthecraftsmanshipspirit?TextAUnit6TextA:SpiritofCraftsmanshipTextAUnit6Theconceptof“spiritofcraftsmanship”appearedinthegovernmentworkreportin2016.Inthereport,enterpriseswereencouragedtofosteracraftsmanshipspiritofcreatinghigh-qualityproducts.Whatisthe“spiritofcraftsmanship”?Onapersonallevel,itcanbesummarizedinfiveaspects:Perfection.Attentionispaidtodetails,perfectionispursued,andproductswillbeimprovedtoincreasetheprecisionfrom99%to99.99%.Precision.Thecraftsmenmakesurethequalityofeverypartandwillnotdelivereasilyuntiltheproductsareuptotherequirement.TextAUnit6Concentrationandpersistence.Productsandservicesareimprovedcontinuously.Theuseofmaterial,designandprocessofproductionarerefinedcontinuously.Professionanddedication.Theobjectiveofthespiritofcraftsmanistoforgetheindustry’stop-qualityproducts,whichotherscannotmatch.Indifferencetofameandwealth.Thecraftsmenputtheirheartsintoworknotforfameandfortune,butjustwiththedesiretostriveforthebest.HowcanChinainspirethespiritofcraftsmanship?First,asocialvaluesystem,inwhichknowledge,talentandcreationarerespected,isindispensable.Second,thetrainingoftechnicalworkersshouldbepaidmoreattentionto,whilethesocialstatusandfinancialrewardstotechnicalworkersshouldbeimproved.What’smore,anadvancedvocationaleducationsystemmustalsobeestablishedthroughcooperationbetweenvocationalschoolsandenterprises.Whilethe“spiritofcraftsmanship”isfosteredandcarriedforward,China'senormousmanufacturingindustryhasthepossibilitytoachieveaqualitativeleap.Thus,theneedof“madeinChina”willbesatisfied,andtheChinesedreamwillberealized.TextAUnit6Completethefollowingformaccordingtothetext.

Task1TextAUnit6Part1(Para.1)Theconceptof“spiritofcraftsmanship”appearedinthegovernmentworkreport.Part2(Para.2-8)Whatisthe“spiritofcraftsmanship”?____________.____________.Concentrationand_____________.Professionand__________.Indifferenceto_______________.Howtoinspirethespiritofcraftsmanship?Builda___________________,inwhichknowledge,talentandcreationarerespected.Paymoreattentiontothe_________________________.Establishan______________________________.Part3(Para.9)Withthespiritofcraftsmanship,China'senormousmanufacturingindustrywillachieveaqualitativeleap.PerfectionPrecisionpersistencededicationfameandwealthsocialvaluesystemtrainingoftechnicalworkersadvancedvocationaleducationsystemCompletethesentenceswithwordsfromthebox.1._________topollutionnowwillleadusintoseriousproblemsinthefuture.2.Shepursues___________andpaysattentiontoallthedetails.3.Thetrainershaveaprogramtoteachthem___________skills.4.Thecompanyhas__________financialfirepower.5.Thedevelopmentofproductionimpelsustostudytechnique____________.6.Hesaidthatdevelopedcountrieshadaresponsibilityto_____globaleconomicgrowthtohelpnewdemocracies.Task2fosterperfectioncontinuouslyvocationalindifferenceenormousIndifferenceperfectionvocationalenormouscontinuouslyfosterTextAUnit6Choosethecorrectexpressionstocompletethesentences.Changetheformswherenecessary.1.Theywill________________theprofessionalskillscontest.2.Weencourageallthemembersto_________thehigheststandards.3.Aseverybodyknows,therevolutionarytraditionshouldbe______________.4.Naturalgasisaveryefficientfuel.And____________,itisclean.5.Onlygreatworks___________________bechosenbyhistory.6.Accordingtotheirreport,thecostoftheproductmay________$30,000.Task3what’smorestriveforbeuptocarryforwardputone’sheartsintohavethepossibilitytoputtheirheartsintostriveforcarriedforwardwhat’smorehavethepossibilitytobeuptoTextAUnit6

Addin-/im-/dis-/il-/un-tothefollowingwordstoformnewwords.词前缀in-/im-/dis-/il-/un-，常常加在形容词或动词的前面，表示否定含义。Task4

DerivativeChinesetranslationpossibleimpossible不可能的perfect

polite

correct

capable

agree

appear

legal

happyregularunperfectimpoliteincorrectincapabledisagreedisappearillegal不礼貌的不完美的不正确的不同意；不一致没有能力的消失；不见不合法的TextAUnit6unhappyirregular不开心的不规则的；无规律的TranslatethefollowingsentencesintoEnglish.1.他走到门边才停下。_________________________________________2.直到上周我才拿到工作许可证。_________________________________________3.直到他妻子回来，他才去睡觉。__________________________________________4.直到把工作做完，他才回家。__________________________________________5.直到昨天，我才得知这件事。__________________________________________Task5He

did

not

stop

until

he

reached

the

door.NotuntillastweekdidIgetaworkpermit.Hedidn’tgotobeduntilhiswifecameback.Notuntilhehadfinishedhisworkdidhegohome.ItwasnotuntilyesterdaythatIlearnedit.TextAUnit6TextBUnit6Warm-upquestions:1.WhatdoyouknowaboutLuBan—theFatherofCarpentry？2.DoyouknowanyotherfamouscraftsmeninChinesehistory?TextB:LuBan–LegendaryMasterCarpenterLuBan,alsoknownasGongshuBan,wasbornaround507BCintoafamilythathadbeenpracticingcarpentryforseveralgenerationsintheStateofLu.Whenhewasyoung,Lujoinedhisfamilymembersinmanyconstructionprojectsaroundthestateandhewasveryquickinlearningthefamilytrade.Hewasalsoverybrightandinnovative.Hewasextremelykeenoninventingnewtoolstoeitherbetterthequalityofwoodworksorimprovetheefficiencyofthejob.TextBUnit6Carpentersatthattimedidn'thavesaws.So,theyhadtouseaxestocutandchipthewoodintotheshapestheywanted.Ofcourse,thatwaslaboriousandtheproductsoftenturnedouttobecoarse.Oneday,Lucuthisfingeronaleaf.Hetookacloselookattheleaf,wonderinghowitcouldbesosharpandeasilycutthroughskin.Whenhesawtheleafhadaserratededge,itdawnedonhimthatatoothededgecouldmakecuttingeasierandmoreeffective.Inthefollowingdays,Luproducedthefirstsawinhistory.TextBUnit6Apartfromcarpentrytools,LuBanalsoinventedmanyweapons.Around450BC,hemovedtotheStateofChuintoday'sYangtzeRiverDeltaarea.Tohelpthestatebattleitsenemies,heinventedvariousweapons,suchasgrappling

hooksandramsforfightingonboatsandthe"cloudladder"forattackingwalledtowns.Luevenmadewoodenrobotstohelptransportheavymilitarysupplies.Inaddition,hebuiltmanybridgesandpalacesaroundthestate.Becauseofhisexcellentskillsandnumerousinventions,LuwasrememberedastheFatherofCarpentryinChinesehistory.TextBUnit6Completethesummarywithinformationfromthetext.Usenomorethanonewordforeachblank.LuBanwasbornintoa(1)_________familyaround507BC.Whenhewasyoung,hewasverybrightand(2)_________.Hewasextremelykeenoninventingcarpentrytools.Oneday,hisfingerwascutona(3)_____,whichinspiredhimtoproducethefirst(4)_____inhistory.LuBanalsoinventedvarious(5)__________,suchasgrapplinghooks,rams,thecloudladder.Heevenmade(6)_______robots.Inaddition,hebuiltmanybridgesandpalaces.Becauseofhisexcellent(7)______andnumerous(8)__________,LuBanwasrememberedastheFatherofCarpentryinChinesehistory.Task1TextBUnit6carpenter’sinnovativeleafsawweaponswoodenskillsinventionsMatchthewordstotheexplanations.Task21.extremely2.laborious3.coarse4.serrated5.battle6.numerousTextBUnit6a.takingalotoftimeandeffortb.roughc.toaveryhighdegreed.fightagainste.manyf.saw-likeCompletethesentenceswithwordsfromthebox.Changetheformswherenecessary.1.Heusedahammerto_____awayatthewall.2.Heisstill________withakneeinjury.3.Hewasoneofthemostcreativeand__________engineersofhisgeneration.4.Her________handsaretheresultofyearsofhardwork.5.Thebenefitsofsportsaretoo________tomention.6.Peoplestilltakedelightintalkingaboutthe________story.Task3legendaryinnovativebattlenumerouscoarsechipchipbattlinginnovativecoarsenumerousTextBUnit6legendaryAdd-ous/ioustothefollowingwordstoformnewwords.词后缀-ous/ious通常加在动词或名词的后面，构成形容词，表示“属于……的；有……性质的；有……的；多……的”。Task4

DerivativeChinesetranslationlaborlaborious辛劳的；耗时费力的vary

danger

mountain

fame

courage

continue

space

variousdangerousmountainousfamouscontinuouscourageousspacious危险的各种各样的山一般的；多山的著名的勇敢的；无畏的连续的宽敞的TextBUnit6Choosethecorrectexpressionstocompletethesentences.Changetheformswherenecessary.1.I____________hikinglastyear.2.Hewill__________________a

kind

friendly

person3.She__________gettingthemainideaofabook.4._______________

atthisphotograph.5.It_________________Iwaslost.6.Thefirststreetwetried______________adeadend.Task5waskeenonberememberedasTakeacloselookisquickindawnedonmethatTextBUnit6bequickinbekeenontakeacloselookatberememberedasdawnonsb.that…turnouttobeturnedouttobePhonetics

Unit6

句子的重音有一定的规则，但它也是灵活的，并不十分严格。句中的哪些单词重读，往往取决于你想要表达什么意思。尤其是进行强调或对比的时候，原本不重读的单词也可能会重读，原本重读的单词也可能会失去重音。例如：

WeheardJohntalking.（通常陈述事实的读法）

WeheardJohntalking.（含蓄的对比。是“听到”，而不是其它的动作）

WeheardJohntalking.（含蓄的对比。是“John”，而不是别的人）

WeheardJohntalking.（含蓄的对比。是“我们”，而不是别的人）

WeheardJohntalking.（含蓄的对比。是“说话”，而不是其它的动作）SentenceStress(2)句子的重音（2）

Phonetics

Unit6虚词通常是不重读的，但是在某些特殊情况下，可能会重读。例如：1.一般疑问句或选择疑问句中，句首的助动词或be动词要重读；一般疑问句的

简短回答，最后一个词是助动词或be动词，它也要重读。

---Areyouondutytoday?

---Yes,Iam.

Doyoulikeswimmingorskating?2.回答who引导的特殊疑问句，主语是人称代词的话，这个人称代词要重读。

---Whoisondutytoday?

---Iam.3.起到强调作用的助动词do要重读。

Docomeagain.

Hedidwritetome.Phonetics

Unit64.oughtto和should表示“应该”要重读；must表示“肯定”和may表示“可能”要重读；will和would表示“愿意、决心”要重读。

Yououghttodoitnow.

Hemustbeateacher.

Itmaybefinetomorrow.

Ofcourse,wewilldoourworkwell.5.单音节的介词和连词通常是不重读的。但是如果出现在句首，则会重读。

Inthecountryside,hemademanyfriends.

Ifhecomes,pleaseringmeup.Phonetics

Unit6实词通常是重读的，但是在某些特殊情况下，可能会失去重音。例如：1.对话中或一个句子中，如果一个名词再次出现，就不需要重读了。

Soonthemanwasjoinedbyanotherman.

WemetwithMr.SmithandMissSmithyesterday.2.引导感叹句的what和how不重读。

Whatlovelyweather!

Howhardtheyareworking!

Listenandrepeatthefollowingpassage,payingattentiontothestressesofeachsentence.AyoungmanaskedSocratestoteachhimthetechniqueoflecturing.Inordertoshowthathewasaneloquentspeaker,theyoungtalkedonandonaboutallirrelevantmatters.“Youshouldpaymedoublethetuitionfees,”saidSocrates.“Why?WhyshouldIpaydouble?”theyoungmansaidinsurprise.“Because,”Socratessaidhumorously,“Imustteachyoutwocourses:oneishowtocloseyourmouth;theotherishowtolecture.”TaskPhoneticsUnit6GrammarReviewUnit6Infinitives(2)不定式（2）Underlinetheinfinitivephrasesinthefollowingsentencesandtelltheirfunctions.1.Theobjectiveof“spiritofcraftsman”istoforgetheindustry’stop-qualityproducts.2.Tostayhealthy,shegetsupearlyandhasanutritiousbreakfastbeforegoingtowork.3.Itisaverygoodideatoputmoneyinarainy-dayfund.4.However,forindividuals,howtokeepone’sjobremainsachallenge.5.Iwillbequite

glad

to

do

somethingmeaningfulforourcommunity.

6.Westoredenoughfoodtolastaweek.Task1作表语作目的状语作主语，it是形式主语作原因状语不定式疑问形式作主语作结果状语Combinethegivenwordsintosentencesaccordingtotheexample.Examples：battleitsenemies,thestate,LuBan,various,weapons,invented,help---Tohelpthestatebattleitsenemies,LuBaninventedvariousweapons.1.it,was,of,him,climb,thetree,naughty_____________________________________________________.2.WhatIlike,swiminthesea,then,thewarmsand,is,and,lieon_____________________________________________________.3.Inorder,we,exercise,keepusfit,should,regularly_____________________________________________________.4.We,soearly,started,as,catchthefirstbus_____________________________________________________.5.it,us,threehours,getthere,bytrain,takes_____________________________________________________.GrammarReviewUnit6Task2Itwasnaughtyofhimtoclimbthetree.WhatIlikeistoswimintheseaandthenlieonthewarmsand.Inordertokeepusfit,weshouldexerciseregularly.Westartedsoearlyastocatchthefirstbus.Ittakesusthreehourstogettherebytrain.Choosethecorrectanswer.1.Ihurriedtothesupermarket,only______itwasclosed.A.found B.finding C.tofind D.find2.It’sbeyondmyability______thisproblem.A.tosolve B.solved C.tobesolved D.solving3.It'simpolite______totheteacherlikethat.A.foryoutospeak B.ofyoutospeak C.ofyouspeaking D.foryouspeak4.Iagreed______therewiththedoctor.A.going B.togo C.went D.gone5.MoreTVprogramswillbeproduced______people’sconcernoverfoodsafety.A.toraise B.raising C.tohaveraisedD.havingraisedTask3GrammarReviewUnit6Choosethecorrectanswer.6.Ourmostimportanttasknowis______aplan.A.make B.making C.tomake D.made7.Icouldn'trunfastenough______upwithher.A.catch B.tohavecaught C.tobecaught D.tocatch8.Youaretooyoung______todrive.A.thathelearns B.tolearnC.learning D.thathecouldn’tlearn9.Howlongwill______taketogettotheairport？A.it B.they C.that D.I10.It’sunwise______likethat.A.forhertoact B.ofheracting C.ofhertoact D.forhertoactTask3GrammarReviewUnit6基本结构否定式疑问式todonottodo疑问词+todo句法作用句式结构例句主语1.不定式（短语）在句首作主语。1.Totalkwithhimisagreatpleasure.2.Toknowwhattodoiswisdom.Toknowhowtodoisskill.2.It在句首作形式主语，真正的主语（不定式）后置。1.Ittakesusanhourtogettherebybus.2.Itisdifficulttoknowoneself.3.It’sourdutytohelpthepoor.3.Itis/was+表示事情性质的形容词（important,useful,necessary,difficult,easy,…）+forsb.todosth.“做某事对于某人来说很……”。1.ItisusefulforyoutolearnsomeEnglish.2.It’simportantforyoutorememberthekeyinformation.4.Itis/was+描述人的品格的形容词（kind,wise,clever,foolish,stupid,careless,rude,polite,…）+ofsb.todosth.“做某事显得某人……”。1.Itwasrudeofhimtoshoutatthewoman.2.Itiswiseofyoutomakesuchadecision.GrammarTipsInfinitives(2)

不定式（2）GrammarReviewUnit6GrammarTipsInfinitives(2)

不定式（2）句法作用句式结构例句表语不定式出现在系动词后面，作表语，表示将来要做的事情。1.Thenextstepistoputthetheoryintopractice.2.Allyouhavetodoatthemomentistocleanyourdorm.状语1.不定式修饰动词，作目的状语，可以在不定式前加inorder或soas，加强语气。1.Icameheretoseeyou．2.Inordertoachievethisaim,wemustlearnfromotherclassmates.3.IoftenreadTimessoastoimprovemyEnglish.2.不定式作原因状语，常常用在表示喜怒哀乐等情绪的形容词后，如：happy,glad,sorry,proud,surprised,delighted,

anxious等，解释产生该情绪的原因。1.Wewereveryexcitedtohearthenews.2.HefeelsproudtobeborninChina.GrammarReviewUnit6句法作用句式结构例句状语3.不定式作结果状语，常用于以下句式中：①too...to…：“太……以致于不能……”②only+todo…：“结果却……”③so+形容词/副词+as+todo...：“如此……以至于……”④形容词/副词+enough+todo…：“足以……”1.Itistoocoldtoswimtoday.2.Hehurriedtothathouse,onlytobetoldthatthepartywascancelled.3.Westartedsoearlyastocatchthefirstbus.4.Wefoundtheroomnotbigenoughtoholdsomanypeople.不定式的时态和语态（以动词do为例）一般式完成式进行式主动式todotohavedonetobedoing被动式tobedonetohavebeendone——GrammarReviewUnit6GrammarTipsInfinitives(2)

不定式（2）PracticalWritingUnit6LettersofComplaint投诉信DearSir/Madam,I’mwritingtoyoutocomplainaboutthequalityofaredsilkdresswhichIboughtinyourshopwhileIwasonholidayinSuzhouaboutaweekago.Iboughtitfor500yuaninyourshop,butthereseemstobesomethingwrongwithit.Whenitwaswashed,thecolorfadedaway.NowIcan’twearit.It’snotmyfault,soI’dlikeyoutosolvetheproblemforme.Iinsistyouchangeitforanotheroneformeorgivememymoneyback.Ithinkit’sbetterforyoutomakesurethateverythinginyourshopisgood.Thenyouwillhavemorecustomers.I’mlookingforwardtoyourearlyreply.Yourstruly,LiYanSampleNotesPracticalWritingUnit6投诉信是日常生活或商务活动中向有关单位或个人提出投诉的信件。投诉信的结构及基本要点：1.首段：表明所要投诉的问题。尽可能做到客观礼貌。2.正文：写明投诉的原因、问题的经过以及产生的后果，并提出解决方案。力求公平公正、有礼有节。3.结尾：表达希望问题得到迅速、恰当的解决。注意体现书信的礼貌原则。UsefulExpressions1.Iamwritingtomakeacomplaintabout...2.Itisagreatpitythatwefindthereissomethingwrongwith...3.Ihavebeenpleasedwithyourservicesforyears,butnowIfeelverydisappointed.4.Ihopeyoucanmakeaninvestigationintothismatterassoonaspossible.5.IhopeIcangetmyrefundassoonaspossible.6.Ihopethatmyproblemwillgetyourconsideration.7.Itwouldbehighlyappreciatedifyoucould...8.Itrustyouwilltakemycomplaintsseriouslyand...9.ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.PracticalWritingUnit6Completethefollowingletterwiththegiveninformation.ToWhomItMayConcern,Iamwriting_________________.ThecomputerIbought____________________arrivedontime.ButwhenIcheckedit,Ifoundthatthecomputeryousentmewasthewrongtype.Iwasastonishedbecausethemistakewasveryobviousand_______________.Ithinkyoushould__________________andsendmetherighttype.I’m________________________.Yourssincerely,BillTask11.payfullresponsibilityforit2.Ididn’tthinkyoushouldneglectitwhenyoudeliveredit3.tocomplainthewrongtypeofmynewcomputer4.byorderingon-lineservicefromyourcompany5.lookingforwardtoyourearlyreply3142PracticalWritingUnit65Putthefollowingsentencesintotherightorderandmakeitacompleteletterofcomplaint.1.Thankyouforyourtimeandkindconsideration.2.MynameisLiMing.Iamanordinaryconsumerofyourshop.3.Iventuretowriteyoualetterabouttheserviceinyourshop.4.Thefocusofthecomplaintisthecashier’sattitude.5.Allinall,thereisstillmuchroomforimprovementinherwork.6.Idohopethisisthelasttimeandshewilllearnalessonfromit.7.Foronething,oneofyourcashiersattemptedtoshortchangeme.8.Foranother,thesamethinghasoccurredtwiceinamonth.Task2PracticalWritingUnit62---3---4---7---8---5---6---1Putthefollowingsentencesintotherightorderandmakeitacompleteletterofcomplaint.Task2PracticalWritingUnit6DearMr.Smith,

Sincerelyyours,LiMingMynameisLiMing.Iamanordinaryconsumerofyourshop.Iventuretowriteyoualetterabouttheserviceinyourshop.

Thefocusofthecomplaintisthecashier’sattitude.Foronething,oneofyourcashiersattemptedtoshortchangeme.Foranother,thesamethinghasoccurredtwiceinamonth.

Allinall,thereisstillmuchroomforimprovementinherwork.Idohopethisisthelasttimeandshewilllearnalessonfromit.Thankyouforyourtimeandkindconsideration.Writealetterofcomplaintaccordingtothefollowingsituation:

Youboughtanairconditionerfromacompanyandhaditinstalledtheotherday,butyoufoundthatthefanmadetoomuchnoisewhenthemachineoperated.Youdemandthestoretosendarepresentativetocheckitup.Writeyourletterinnolessthan150words.Task3PracticalWritingUnit6Unit6Conversation1译文

杰米：这是我们的工程部。在这里，你可以看到工程师们正在使用电脑软件绘图。艾玛：我看到这里有很多人。工程需要这么多人吗？杰米：是的，每个人负责设计不同的部件。而且我们经常需要根据客户的需求调整设计。艾玛：听起来这是一份需要细心和耐心的工作。杰米：是的，我们必须经常修改图纸，尽可能满足客户的需求。Unit6Conversation2译文

艾玛：前段时间，有新闻报道了你们公司产品的质量问题。客户收到了生锈的金属配件。对此你有什么要说的吗？杰米：起初，我们认为损坏是由于潮湿的天气造成的。然而，经过调查，我们发现这不能归咎于天气。我们的产品确实存在质量问题。艾玛：这么说，责任在你们公司？杰米：是的。我们很抱歉让客户失望，我们已经更换了新产品。Unit6Conversation3译文

艾玛：你们是如何解决产品质量问题的？杰米：我们购买了新设备。这是最新的清洁设备。它能在包装前清洗掉所有金属部件上的锈迹。我们还改进了生产技术。艾玛：这些努力将提高产品质量。杰米：是的，除此之外，我们还改进了售后服务。艾玛：很高兴看到你们公司采取了积极的措施来解决这个问题。祝你们公司一切顺利。杰米：非常感谢。工匠精神2016年，“工匠精神”一词出现在政府工作报告中。报告中，鼓励企业培养工匠精神，创造高质量产品。

那么，“工匠精神”的内涵是什么？就个人而言，可以概括为五点：

精益求精。注重细节，追求完美，改进产品，把把精准度由99%提高到99.99%。

一丝不苟。确保每个部件的质量，产品不达要求绝不轻易交货。TextA译文Unit6

专注，坚持。不断提升产品和服务，不断完善使用材料、设计，生产流程。

专业，敬业。工匠精神的目标是打造本行业最优质的产品，其他同行无法匹敌的卓越产品。

淡泊名利。用心做一件事情，不图名不为利，只是单纯的想把一件事情做到极致。TextA译文Unit6

中国如何才能激励培养工匠精神呢？首先，一个尊重知识、才能和创造的社会价值体系是必不可少的。其次，提高技术工人社会地位和经济报酬的同时，更加重视对他们的培训。另外，还必须通过校企合作建立先进的职业教育体系。

当工匠精神得以发展和弘扬，中国庞大的制造业才有可能实现质的飞跃。也因此，对于“中国制造”的需要将得以满足，“中国梦”也终将实现。TextA译文Unit6Thecraftsmenmakesurethequalityofeverypartandwillnotdelivereasilyuntilthe