物流专业英语（庄佩君第5版） 课后习题答案

Chi第1章LogisticsManagement

第i课

1Phrasestranslation

客户订单customerorder最终用户end-customer

供应链管理supplychainmanagement货物流materialflow

分销系统distributionsystem半成品partsandsubassemblies

“准时生产”just-in-timeproduction库存inventory

需求信息demandinformation准时配送deliverJIT

快速响应respondintime延迟决策postponingdecisions

整合过程integratedprocess中间产品middle-rangeproducts

重组物流re-engineeredlogistics交货日期deliverydate

IIFillintheblankandputthesentenceintoChinese

1、Managingmaterialflow,informationflow

管理货物流和信息流是完成物流管理任务的一个关键部分

2、source,end-customer

物流管理的目的是使货物从源头流向最终顾客

3、increase

从历史上看，当库存形成时，会试图通过增加或减少销售来管理成品库存

4、end-customer'sdemand

最终顾客的需求信号致使供应链做出响应

5、build,lead

“准时构建'’这个术语被用来描述在一个被定义的提前期内快速的构建大型产品的新的概念。

6、dependability,inventory

这种对整个供应链的整合将有助于实现市场需求的最大可靠性和最小库存

III.Answerthefollowingquestions

略

IV.Listentotheconversationandanswerthequestionorcomplete

thesentences

Tapescript

HEDRICKSMITH:Astheworld'slargestcompany,Wal-Marthastremendous

powerandinfluence.Itisnowthemodelnotjustfbrretailingbutfbrcompaniesall

acrossthecorporatelandscape.

Prof.NELSONLICHTENSTEIN,U.C.SantaBarbara:Inthe19thcentury,itwas

thePennsylvaniaRailroad,whichcalleditselfthestandardoftheworld.Early20th

century,itmighthavebeenU.S.Steel.GeneralMotors,ofcourse,inthemid-20th

century.Butclearly,Wal-Marttodayissettingasortofa-anewstandardthatother

firmshavetofollowiftheyhopetocompete.Andmorethanjustotherfirms,it's

settingstandardsforthenationasawhole.

HEDRICKSMITH:Byfiguringouthowtoexploittwopowerfulforcesthat

convergedinthe'90s,theriseofinformationtechnologyandtheexplosionofthe

globaleconomy,Wal-Marthaschangedthebalanceofpowerintheworldof

business.

Prof.GARYGEREFFI,DukeUniversity:Itusedtobethatmanufacturers-big

multi-nationalmanufacturers-hadthemostpower,companieslikeGeneralMotors

andGeneralElectric.Today,Ithinkthatglobalretailersactuallyhavebecomethe

mostpowerfulcompaniesintheglobaleconomy.

HEDRICKSMITH:TounderstandWal-Martandhowacompanywithsuchhumble

rootshasmanagedtobuildaglobalempire,IheadedforBentonville,Arkansas.It'san

overgrowncrossroadstowntuckedintotheBibleandbarbecuebeltofnorthwest

Arkansas.Here,intheheartoftheoldtown,sitsthefive-and-dimestorethatSam

Waltonopenedin1950.AfewblocksawayIfoundtheWal-Martoftoday,the

Wal-Martwe'vecometoknowasconsumers,acornucopiaofthousandsofdifferent

itemsallunderoneroof,theepitomeofone-stopshopping.Everyweek,Wal-Mart

says,100millionAmericanshoppersstreamintoits3,400stores

SHOPPER:It'sveryconvenientformetobeabletogetaone-stopshop.

SHOPPER:IknowIdon*thavetolookandseewhereIcansavethemostmoney.I

knowwhenIcomeinhere,Icansavemoney.

SHOPPER:Goodprices,goodqualityofstuff.

SHOPPER:FmsortofthinkingofhavingmySocialSecuritycheckdeposited

directlytowal-MartsinceIbuyeverythingatWal-Mart.

BOBMcADAM,VP,Wal-MartGov'tRelations:WhatmakesWal-Martsuccessful,

whatkeepsusmotivatedandwhatreallychallengesuseveryday,whetheritwasfrom

thedayonewhenWal-Martbeganortilltoday,Ithinkit'sthesame,thatwereally

striveineverythingwedotokeepourcostsaslowaspossible,sothatwecanprovide

thecustomeravalueandstillmakeareasonableprofitforourcompany.

HEDRICKSMITH:ThatwasSamWalton'sformula:Buycheap,sellforlessthantheotherguy,and

makeyourprofitonhighvolumeandfastturnover.Soundssimple,butthissupercenterisaworld

awayfromSam'sfive-and-dime.Howdotheykeeptrackofitall?Howdotheyknowwhatto

stock?Howdotheykeeppricessolow?

第2课

IPhrasestranslation

物流成本logisticscost条码barcoding

销售损失lostsale内部成本internalcost

退货处理成本costsofreturngoodshandling外部成本externalcost

潜在的销售potentialfuturesale订单传输ordertransmittal

运输成本transportationcost订单输入orderentry

进货渠道inboundchannel批量成本lotquantitycost

出货渠道outboundchannel缺货stockout

订单处理成本orderprocessingcost库存持有成本inventorycarrycost

需求预测demandingforecasting资金成本capitalcost

销售沟通distributioncommunication仓储空间成本storagespacecost

电子数据交换系统electronicdatainterchange风险成本riskcost

卫星数据传输satellitedatatransmission

IIFillintheblankandputthesentenceintoChinese

1>orderfulfillment

客户服务成本是指用来支持客户服务的费用，包括订单执行、零配件和服务支持成本。

2、thelostofthecurrentsale

销售损失成本不仅包括现在的销售损失，还包括潜在的销售损失

3、thetotalcost

客户服务管理的目标是在给定的客户服务水平下，实现总成本最小

4、volumeofshipment(cube),distance,

由于运输体积、运输重量及起始地到目的地的不同，运输成本有很大变化

5、ordertransmittal

订单处理成本包括订单传送、订单输入、处理订单及相关的内外部成本

6、purchasing-orproduction

批量成本是与采购或生产相关的成本，随着订单数量及频率而变化

IILDiscusswithyourpartnerandcompletethefollowingtableonthemain

logisticcostsandthefactorsthatinfluencethecosts:

MainlogisticcostsImportantfactorsthatinfluencethecosts

customerservicecostoflostsales,thecostsofreturngoodshandling,thelostofpotential