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14D
IDENTIFIcaTIONFORDEVELOPMENT
ID4D
GLOBALDATASET2021
Volume2|DigitalIdentificationProgress&Gaps
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I4D
IDENTIFIcaTIONFORDEVELOPMENT
ID4D
GLOBALDATASET2021
Volume2|DigitalIdentificationProgress&Gaps
AnnaMetz
ClaireCasher
JuliaClark
OTHERTITLESINTHEID4DGLOBALDATASET2021SERIES:
Volume1:GlobalIDCoverageEstimates
Volume3:TrendsinIdentificationforDevelopment
iii
CONTENTS
ABSTRACT
v
ABOUTID4D
vi
ACKNOWLEDGEMENTS
vii
EXECUTIVESUMMARY
viii
1.INTRODUCTION1
Context1
Purpose2
ScopeandLimitations2
2.MEASURINGDIGITALIDCAPABILITY4
Unpacking“DigitalID”4
DataandMethodology7
3.RESULTS&DISCUSSION12
DigitalData12
DigitalVerification13
OnlineDigitalIdentity14
4.LIMITATIONS16
5.CONCLUSION18
REFERENCES19
APPENDIX1.COUNTRYDATATABLE21
FIGURES
Figure1.NumberofPeopleWithoutAccesstoDigitalIdentificationxii
Figure2.EvolutionofIDEcosystems5
Figure3.DigitalCapabilitiesAcrossThreeDimensions7
TABLE
Table1.SummaryofDataSourcesbyIndicator8
iv|ID4DGLOBALDATASET2021:DIGITALIDENTIFICATIONPROGRESS&GAPS
v
ABSTRACT
Thispaperprovidesasnapshotofthedigitalcapabilitiesofgovernment-recognizedidentification(ID)systemsacrossthreedimensions:(i)digitallystoredrecords;(ii)digitalverificationorauthenticationforin-persontransactions;and(iii)digitalauthenticationforonlinetransactions.Thispaperanddataarepartofathree-volumeseriesthatbeganwiththe2021ID4DGlobalDatasetandseektocontributetoamoreprecisetypologyandunderstandingofglobaltrendsinthedigitalizationofIDsystems.ThisanalysisisbasedonprimarydatacollectionfromIDauthorities(2021–2022),datafromthe2021WorldDevelopmentReport’sGlobalDataRegulationSurvey,anddeskresearch.
Thepaperfindsthatinmorethan90percentofcountriesglobally,IDsystemsnowrelyondigitaldata;identificationsystemsacrossatleasttwo-thirdsofcountriesofferatleastabasictypeofdigitalidentityverificationorauthenticationforin-persontransactions;andabout40percenttocountries—primarilyhigh-incomeones—haveadigitalIDecosystemthatenablesfullyremote,secureauthenticationforonlinetransactions.Whencombinedwithdataonthenumberofpeoplewithoutanofficialproofofidentity,thesefindingssuggestthat,inadditiontotheestimated850millionpeoplegloballywhodonothaveofficialidentification,manymoredonothaveofficial,digitallyverifiableidentitycredentialsorcredentialsthatwouldallowthemtosecurelytransactinonlinecontexts.Ouranalysissuggeststhatatleast1.1billionpeopledonothaveadigitalrecordoftheiridentity;1.25billionpeopledonothaveadigitallyverifiableidentity;and3.3billionpeopledonothaveaccesstoagovernment-recognizeddigitalidentitytosecurelytransactonline.WehopethisdataprovidesausefulstartingpointforfurtherunpackingIDsystems’digitalcapabilitiesandhowtheyareusedinpractice.
ABOUTID4D
TheWorldBankGroup’sIdentificationforDevelopment(ID4D)Initiativeharnessesglobal
andcross-sectoralknowledge,WorldBankfinancinginstruments,andpartnershipstohelp
countriesrealizethetransformationalpotentialofidentification(ID)systems,including
civilregistration(CR).Theaimistoenableallpeopletoexercisetheirrightsandaccess
betterservicesandeconomicopportunitiesinlinewiththeSustainableDevelopment
Goals.Thisisespeciallyimportantascountriestransitiontodigitaleconomies,digital
governments,anddigitalsocieties,whereinclusiveandtrustedmeansofverifyingidentity
areessentialtoensureaccessibilityanddataprotection.
ID4DoperatesacrosstheWorldBankGroupwithglobalpracticesandunitsworkingon
digitaldevelopment,socialprotection,health,financialinclusion,governance,gender,and
dataprotection,amongothers.Toensurealignmentwithinternationalgoodpracticesfor
maximizingdevelopmentbenefitsandminimizingrisks,ID4Disguidedbythe10Principles
onIdentificationforSustainableDevelopment,whichhavebeenjointlydevelopedand
endorsedbytheWorldBankGroupandover30globalandregionalorganizations(see
).
ID4Dmakesthishappenthroughitsthreepillarsofwork:
1.Thoughtleadership,research,andanalyticstogenerateevidenceandfillknowledge
gaps
2.Globalpublicgoodsandconveningtodevelopandamplifygoodpractices,foster
collaborationacrossregionalandglobalstakeholders,andsupportknowledge
exchange
3.Countryandregionalactionthroughfinancialandtechnicalassistancetorealize
inclusiveandtrustedidentificationandcivilregistrationsystems
TheworkofID4DismadepossiblethroughsupportfromtheBill&MelindaGates
Foundation,theUKGovernment,TheFrenchGovernment,TheNorwegianAgencyfor
DevelopmentCooperation(Norad),andtheOmidyarNetwork.
TofindoutmoreaboutID4Dandaccessourotherpublications,visit
.
vi|ID4DGLOBALDATASET2021:DIGITALIDENTIFICATIONPROGRESS&GAPS
ACKNOWLEDGEMENTS
The2021–2023IdentificationforDevelopment(ID4D)GlobalDatasetupdatewasa
significantundertakingthatwouldnothavebeenpossiblewithoutthesupportand
dedicatedeffortsofalargeteam.Thisworkwasledbytheauthorsofthisreport,Anna
Metz,ClaireCasher,andJuliaClark,undertheguidanceofVyjayantiDesai.Theauthors
wishtoacknowledge,withdeepgratitude,themanypeoplewhocontributedtothe
DatasetprojectaswellasthispaperonIDsystemdigitalcapabilities,whichisthesecondin
aseriestoaccompanytheDatasetrelease.
ThisincludesRongChen,AdamCooper,JonathanMarskell,andRobertPalacios(World
Bank)fortheirinsightfulpeerreviewsandfeedbackonthemethodologyandpresentation
oftheanalysisforthisvolume.Inaddition,wethankChrisPhillips(CircleGraphics)forhis
excellentworkonthedatavisualizationsfeaturedinthisreport.
Manycolleagues,includingEstefaniaCalderon,NayConstantine,FaherElfayez,Jonathan
Marskell,ReinaNtonifor,VasilikiPapagianni,AnaQuiroz,AliaksandraTyhrytskaya,and
EmmanuelVassor,alsomadesignificantcontributionstothebroaderadministrativedata
collection,validation,andpublicationprocess.Finally,continuedimprovementstotheID4D
GlobalDatasetwouldnotbepossiblewithoutcontinuedsupportfromID4D’sMulti-Donor
TrustFundpartners,includingtheBill&MelindaGatesFoundation,theUKGovernment,
TheFrenchGovernment,TheNorwegianAgencyforDevelopmentCooperation(Norad),
andtheOmidyarNetwork.
vii
EXECUTIVE
SUMMARY
TheID4DGlobalDatasetestimatesthatasof2021,850millionpeoplegloballydonot
haveofficialproofoftheiridentity(Clark,Metz,andCasher2022)—however,thisfigure
onlycapturesonefacetoftheglobalidentificationchallenge.Beyondthecoverageof
civilregistration(CR)andidentification(ID)systems,goodsystemdesignandgovernance
arealsocriticaltoensurethatsystemscanmaximizetheirdevelopmentimpactwhile
minimizingrisks.ThePrinciplesonIdentificationforSustainableDevelopmentidentify
severalimportantsystemcharacteristics,suchastheestablishmentofa“trusted—unique,
secure,andaccurate—identity”andcreating“aresponsiveandinteroperableplatform”,
whichrequireasystemwithrobustdigitalcapabilities(WorldBank2022a).Effective
digitalizationisalsocriticalforenablingpeopletoprovewhotheyaresecurely,reliably,
andconvenientlyinamultitudeofin-personandonlinesettingsandtoensurethat
systemscanmeetpeople’sandserviceprovider’sneedsintoday’sworld.
Theapplicationofdigitaltechnologiesinthecontextofidentificationisfrequently
referredtoasdigitalID—however,thevariationinsystemcapabilityisoftenobscured
bythisbroadterm.DigitalIDordigitalidentityhavebeenusedinmanywaysacross
countries,institutions,andpublications,andthereisnouniversallyrecognizedoraccepted
definition.Thisnoteunpacksthisconceptbyfocusingontheoutcomesthatcanbe
achievedwiththedigitalizationofgovernment-recognizedID:(a)recordsbeingstored
digitally,ratherthanonpaper(“digitaldata”);(b)digitalverificationorauthentication
forin-persontransactions(“digitalverification”),and(c)digitalauthenticationforonline
transactions(“onlinedigitalidentity”)1.
Thisnoteanddataarepartofathree-volumeseries2thatbeganwiththe2021Global
IDCoverageEstimatesandcontributeamoreprecisetypologyandmeasurementofID
systemdigitalization.Thedatawascollectedusingthreesources:(i)dataprovidedbyID
authorities(2021–2022);(ii)dataprovidedbyin-countrylegalexpertsaspartofthe2021
WorldDevelopmentReport’s(WDR)GlobalDataRegulationSurvey;and(iii)deskresearch.
Whileeveryeffortwasmadetoensuretheaccuracyandcompletenessofthedataforthis
report,IDsystemsanddigitalcapabilitiesarerapidlyevolving,andthisanalysisprovides
onlyasnapshotasofJuly2022.
1Thetermsinbracketsaretheshorthandusedinthisnotetoeasereadability.Forthefulldefinitions,
seeSection3.
2Thefirstvolume,“GlobalIDCoverageEstimates,”usesnewdataandmodelingtoestimatethenumberofglobally
whodo(anddonot)haveofficialproofofidentity.Thissecondvolume,“TheDigitalIdentificationGap,”presents
dataonthedigitalmaturityandcapabilitiesoftheworld’sIDsystems.Thethirdvolume,“TrendsinIdentification
forDevelopment,”enhancesthatsnapshotbyexploringmanymorefacetsofeachcountry’sIDsystem.
viii|ID4DGLOBALDATASET2021:DIGITALIDENTIFICATIONPROGRESS&GAPS
ix
Digitalizationisatwo-sidedcoin.Whencomplementedbypoliciesandpracticesto
ensureinclusivityandtrust—assetoutinthePrinciplesonIdentificationforSustainable
Development—thedigitalizationofCRandIDsystemscanhelpdriveefficiency,transparency,
andconvenienceforusersinthepublicandprivatesectors.Digitalizationcanstrengthenthe
securityandreliabilityofidentitydocumentsandenablenewmodesofidentityverification
andauthenticationthatallowforhigher-assurancetransactionstobecompletedquicker
andinamoreuser-friendlyway.Whendigitalidentificationsystemsaredesignedasdigital
publicinfrastructure—thatis,asopenresourcesforthepublicandprivatesectorto
innovateontopof—thereisevenmorescopeforbenefitstomultiply,suchascreating
newopportunitiesfordigitalservicedeliveryandgrowingthedigitaleconomy,including
e-commerceandonlinework(Desaietal.2023).
Atthesametime,digitalizationalsointroducesnewrisks,includingthepotentialexclusion
ofcertainvulnerableindividualsandgroupsduetogapsindigitalconnectivityandskills
ortechnologyfailures,thepotentialfordatabreachesandmisuseonanextendedscale,
excessdependencyonorlock-inbyvendors,andfinanciallyunsustainableinvestmentsin
high-techsolutionsthatarenotwell-suitedtolocalcontexts.Assystems’digitalcapabilities
advance,theserisksneedtobecarefullymanaged(WorldBank2019a).3
THREEDIMENSIONSOFDIGITALCAPABILITY
Yetdespitethesepotentialbenefitsandchallenges—andgrowingrecognitionthatbeing
abletoproveyourlegalorofficialidentityonlineisimportant—therehasbeennocommonly
acceptedunderstandingoftheterms“digitalID”or“digitalidentity.”Indeed,suchterms
havebeenusedtodescribesystemsatvaryinglevelsofdigitalization,development,and
capacity,andtoreferbothtosystemsdesignedforin-personandonlineuse.Asastep
forward,thegoalofthisnoteistounpackandmeasurevarioustypesofdigitalization
globally,toenableamorenuanceddiscussionaboutthecurrentgapsandfuturedirections.
Thisnotethereforeexaminesthedigitalcapabilitiesofofficialor“government-recognized”
IDsystemsacrossthreedimensionsofdigitalization:4
a)Digitaldata:Recordsarestoredinadigitalformat,ratherthaninpaperrecordsorledgers.
b)Digitalverification:Identitiesand/oridentityinformation(e.g.,name,dateofbirth,
etc.)canbeverifiedorauthenticatedusingdigital—ratherthanmanual—meansinthe
contextofin-persontransactions.5
3See,forexample:
/guide/creating-good-id-system-presents-risks-and-challenges
-
there-are-common-success-factors
4Forafulldefinitionofthesethreeindicators,seeSection3below.NotethatdigitalIDorauthentication
systemsusedbytheprivatesectorbutnotrecognizedasofficialproofofidentity(e.g.,Facebook,Google,or
Applelog-incredentials)areoutsidethescopeofthisnote.
5Forthepurposesofthisnote,thedefinitionof‘verification’and‘authentication’followthoselaidoutinthe
GlossaryoftheID4DPractitioners’Guide:“Althoughauthenticationandverificationarerelatedandoftenused
interchangeably,[...]theycanbedistinguishedbywhethertheprocessinvolvesdeterminingtheveracity
ofparticularattributes(verification)orensuringthatapersonisthe“true”ownerofanidentityorcredential
(authentication).”Formoredetails,see:
/guide/glossary.
c)Onlinedigitalidentity:Digitalcredentialsprovidetheabilitytosecurelyauthenticate
identitiesremotelyinordertoaccessonlineservicesandtransactions.
Forthefirsttwodimensions(digitaldataanddigitalverification),weexaminethedigital
capabilitiesofeachcountry’sfoundationalIDsystem,whichistypicallytheprimarysystem
usedtoprovidegeneralproofofidentityforavarietyoftransactions.6Forthethird
dimension(onlinedigitalidentity),welookeitheratthefoundationalIDsystem,or,where
relevantattheparallelecosystemsofdigitalIDprovidersthatsomecountrieshavebuiltto
providegovernment-recognizedformsofdigitalidentityonline.Appendix1describesthe
particularIDsystemsconsideredforeachcounty.
MAINFINDINGS
Inrecentyears,manycountries7haveembarkedoneffortstomodernizetheirIDsystems,
withthegoalofcreatingadigitalplatformandissuingcredentialsthatcansupporta
varietyoftransactionsandservices.Asaresult,almostallcountriesnowhavefoundational
IDsystemsunderpinnedbydigitaldata(i.e.,electronicidentityrecords),andthenumber
thatofferdigitalidentityverificationorauthenticationforpubliclyadministeredservices
andprograms,banks,andotherserviceprovidersisrisingrapidly,althoughtheiravailability
inlow-andlower-middleincomecountriesremainslimited.Digitalidentitysolutions
thatenablesecureauthenticationforonlineservicesandtransactionsarestillararity
inlow-andmiddle-incomecountries,butareavailableinmorethan80percentofhigh-
incomeones.
•Digitaldata:Asofmid-2022,186(outof198)8countrieshaveafoundationalIDsystemwhereidentityrecordsarestoredinadigitalformat.Whilethisisavastmajority,itstillleavesaround375millionpeoplewholiveincountrieswhereidentityrecordsarepredominantlypaper-based,makingthemdifficultorimpossibletoverifyorreplace,andparticularlysusceptibletodamage,loss,orfraud.
•Digitalverification(in-person):FoundationalIDsystemsinatleast132countries—orabouttwo-thirdsofcountriesglobally—supportsomeformofdigitalidentityverificationorauthenticationinthecontextofin-personservicesandtransactions.However,thefunctionality,availability,anduseofdigitalverificationorauthenticationservices—alongwiththelevelsofassuranceanddataprivacyandprotection
6AfoundationalIDsystemisanidentificationsystemprimarilycreatedtomanageidentityinformationforthe
generalpopulationandprovidecredentialsthatserveasproofofidentityforawidevarietyofpublicand
privatesectortransactionsandservices.CommontypesoffoundationalIDsystemsincludecivilregistries,
nationalIDsystems,andpopulationregisters(
/guide/glossary
).Forthe22countries
withoutafoundationalIDsystemthatissuescredentialstoadults,wemeasurethedigitalcapabilityofthecivil
registration(CR)system.
7Thetermcountry,asusedinthisnote,doesnotimplypoliticalindependencebutinsteadreferstoany
territoryforwhichauthoritiesreportseparatesocialoreconomicstatistics.
8TheID4DGlobalDatasetcovers198countries,excludingsomesmallerterritoriesandjurisdictions.
x|ID4DGLOBALDATASET2021:DIGITALIDENTIFICATIONPROGRESS&GAPS
xi
safeguardstheyprovide—variessubstantially.Forinstance,IDsystemsinsome
countriesofferaservicethatallowsserviceproviderstodigitallyverifywhether
anIDnumberisvalidandthatitmatchesacertainnameordateofbirth,butthere
arenodigitalmeanstoascertainwhetherthepersonclaimingthatidentity(e.g.,by
presentinganIDcard)isitsrightfulowner.Ourabilitytoprovidemorein-depthanalysis
aboutthequality,includingtheease-of-use,ofdigitalverificationandauthentication
isconstrainedbythelackofreliablecross-countrydata.
•Onlinedigitalidentity:In81countries(51ofwhicharehigh-income),peoplecan
obtainatleastonegovernment-recognizeddigitalidentitycredentialthatallows
forremoteauthenticationtoaccessonlineservicesandtransactions.Thisleaves
over3.3billionpeople(or2.2billionpeopleovertheageof15)livingincountries
withoutanoptiontoprovetheirofficialidentityonline.Thiscapabilitygapmaylimit
thedeploymentorsecurityofgovernmentservicesonline,aswellasprivatesector
servicesthatrequirehigherlevelsofidentityassurance(e.g.,inthebankingsector).
Evenincountrieswhereanonlinedigitalidentitysolutionisavailable,theirusevaries
significantly,fromveryhighuptakeinScandinaviancountriesandEstonia,tofarfewer
userspercapitainmuchofLatinAmerica,CentralAsia,andsomeEuropeancountries
likeGermany.
Whencombinedwithdataonthenumberofpeoplewithoutanyofficialproofofidentity
(Clark,Metz,andCasher2022),9thesefindingssuggestthat,inadditiontotheestimated
850millionpeoplegloballywhodonothaveofficialidentification,manymoredonot
havedigitallyverifiableidentification.
Inadditiontothe850millionwithoutanyID,weestimatethatatleast:
•1.1billionpeopledonothaveadigitalrecordoftheiridentity;
•1.25billionpeopledonothaveadigitallyverifiableidentity;and
•3.3billionpeopledonothaveaccesstoagovernment-recognizeddigitalidentitytosecurelytransactonline.
9See
/global-dataset
fordownloadabledata.
1.25+
1.1+
850MILLION
people
Figure1.NumberofPeopleWithoutAccesstoDigitalIdentification
3.3+
BILLION
people
withoutaccesstoanomcialdigital
identityforonlinetransactions
withnodigitally
verifiableidentity
withnodigitized
recordoftheiridentity
withno
omcialproofofidentity
DISCUSSION
Investing(wisely)indigitalsystemsandcapabilitiesisnecessarytoservepeople,
government,andbusinessesinarapidlydigitalizingworld.Movingfrompaper-based
todigitalizedIDsystemsandenablingsecureanduser-centricmodesofdigitalidentity
verificationandauthenticationareimportantforgreatertrust,security,efficiency,and
convenienceintransactions.Theycangeneratesavingsforboththepublicandtheprivate
sectorandreducethetimeandeffortittakesforordinarypeopletoaccessaserviceor
transaction(seeWorldBank2018aforadetailedanalysis).Thisnoteprovidesinsightinto
thescaleofthisissue—billionsofpeoplearoundtheworld(aswellasgovernmentsand
firms)canbenefitfromimproveddigitalizationofIDsystems.
However,notalldigitalcapabilitiesanddigitalizationeffortsarecreatedequalwhenit
comestosupportinginclusiveandeffectiveaccesstoidentificationandservicedelivery.
Evenifacountryhassystemsthatallowfordigitalidentityverificationorauthentication
orcanissuedigitalidentitycredentialsforonlinetransactions,thisdoesnotnecessarily
meanthatitis“doingbetter”intermsofprovidinglegalidentityforallorpromoting
xii|ID4DGLOBALDATASET2021:DIGITALIDENTIFICATIONPROGRESS&GAPS
xiii
efficientandpeople-centricservicedelivery.Indeed,digitalizedsystemsthatarepoorly
implementedmaybejustasproblematicaspaper-basedsystems.Eveninthe130+countries
whereatleastbasicdigitalidentityverif
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