玩转酒店英语智慧树知到期末考试答案2024年

didn’t

look

at

him

when

you

spoke.答案:AI参考:正确选项是C:Youdidn’tlookathimwhenyouspoke.\n\n在对话中，当你说“早上好，先生。有什么我可以帮助您的吗？”时，客人没有回应。这可能是因为你和他说话时没有看着他，让他感到不舒服或不被重视，从而导致他没有回应。因此，选项C是正确的解释。选项A和B与对话内容无关，因此不是正确答案。'A

caller

wants

to

leave

a

message.(

)

A:Of

course.

I’ll

give

her

the

message

as

soon

as

she

returns.B:Room

1724,

I

will

put

you

through.C:Of

course,

sir.Would

you

please

tell

me

to

whom

you

would

like

to

speak?答案:AI参考:正确选项是C:Ofcourse,sir.Wouldyoupleasetellmetowhomyouwouldliketospeak?\r\n\r\n原文中，A方想留下一条信息，C方确认对方是留下信息的人后询问了A要与谁通话，B方则表示会接通房间1724的电话。因此，C方的回答更符合语境。'Could

I

leave

my

luggage

here

until

I’m

ready

to

leave?(

)

A:Yes,sir.

Let

me

call

the

bell

captain

for

you.B:No,

you

couldn’t.C:Sorry,

I’m

not

responsible

for

handling

luggage.答案:"AI参考:正确选项为C：Sorry，Imnotresponsibleforhandlingluggage。对话中询问者询问是否可以将行李放在这里直到准备离开，而回答者C表示自己不负责处理行李，因此不能同意询问者的请求。所以正确答案为C。A选项中的Yes，sir.表明服务人员愿意帮助询问者，但并未直接回答行李放置的问题；B选项中的No，youcouldnt.则直接拒绝了询问者的请求。"It

is

already

noon,

but

no

one

has

come

to

clean

my

room

yet.(

)

A:What?

I

can’t

believe

it.B:What?

Wait

a

minute,

please.Hey

Housekeeping?

What’s

the

matter

with

you?

GO

and

clean

the

room

at

once.C:I’m

sorry,

sir.I

will

send

a

room

attendant

to

clean

your

room

for

you

right

away.答案:"AI参考:C:I’msorry,Iwillsendaroomattendanttocleanyourroomforyourightaway.（正确选项）这句话是在解释说，尽管已经是中午了，但还没有人来打扫我的房间。对此，回应者表示惊讶，并询问了为何没有人来打扫。在给出的选项中，选项C是最合适的回应，因为C中的表达“我会立刻派人去打扫你的房间”是对问题的一种合理且积极的回应。同时，选项A和B的表达都过于强烈和直接，不符合礼貌和职业的要求。因此，正确答案是C:I’msorry,Iwillsendaroomattendanttocleanyourroomforyourightaway."How

to

ask

the

number

of

people?

(

)

A:How

many

people

would

that

be?B:May

I

have

your

name,please?C:Could

you

tell

me

your

phone

number,

please?答案:AI参考:单选题]如何问人数?（）\n\nA:Howmanypeoplewouldthatbe?\n\n这个问题是询问“有多少人”的，所以应该用“Howmanypeople”来提问。因此，A选项“Howmanypeoplewouldthatbe?”是正确答案。B选项“MayIhaveyourname,please?”是询问姓名的，而C选项“Couldyoutellmeyourphonenumber,please?”是询问电话号码的，都不符合问题的要求。'Which

one

is

similar

with

“Would

you

like

me

to

clean

your

room

now”?(

)

A:I

need

some

towels.B:May

I

come

in?C:Would

you

like

me

to

make

up

your

room?答案:AI参考:正确答案是C:Wouldyoulikemetomakeupyourroom?。\n问题中需要与“Wouldyoulikemetocleanyourroomnow”相似的句子，所以应该是一个表示“要为你打扫房间吗？”的请求。选项A表示需要一些毛巾，与问题无关；选项B表示要进来，也不符合请求的语气；选项C中的“makeupyourroom”表示要打扫房间，与问题中的请求相似。因此，正确答案是C。'The

guest

in

Room

709

runs

out

of

toilet

paper.

Someone

from

(

)

will

help

him.

A:lobby

barB:housekeeping

deparmentC:front

desk答案:AI参考:答案：B:housekeepingdepartment\n\n根据题干中的描述，709房间的客人用完了卫生间纸，需要有人来帮助他。这通常是由客房部来负责的，因为他们负责房间的清洁和设施的维护。前台通常负责处理客人的预订、入住和退房等事宜，而酒吧则主要负责提供饮料和食品服务。因此，选项B“客房部”是正确答案。'Which

one

is

similar

with

“I’m

not

sure

but

I’ll

try

my

best

for

you.”?(

)

A:Of

course

I

can.B:I’ll

try

and

see

if

I

can

do

something

for

you.C:I’ll

try.答案:AI参考:正确选项是B:I’ll

try

and

see

if

I

can

do

something

for

you.。\n\n原文中的“I’m

not

sure

but

I’ll

try

my

best

for

you.”的意思是“我不确定，但我会尽我所能为你做”。选项B中的“I’ll

try

and

see”也表达了同样的不确定性和尽力而为的态度，但是增加了尝试之后看看是否能为你做点什么的想法。因此，选项B与原文相似。选项A中的“Of

course

I

can.”过于肯定，不符合原文中不确定性的表达；选项C中的“I’ll

try”只是一个简单的回答，没有表达出尽力而为的态度。'Which

one

is

similar

with

“How

would

you

like

to

settle

your

account”?(

)

A:How

would

you

like

to

pay

your

bill?B:It

comes

to

3600

Yuan.C:I

will

need

your

signature

here.答案:AI参考:A:Howwouldyouliketopayyourbill?\n\n选项A与“Howwouldyouliketosettleyouraccount”相似，都是询问付款方式。选项B只是提到账单金额为3600元，与题目无关。选项C提到需要签名，与题目无关。因此，正确答案是A:Howwouldyouliketopayyourbill?。'What

is

“Do

not

disturb”?(

)

A:The

guest

has

left

the

hotel

without

paying.B:The

guest

has

requested

not

to

be

disturbed.C:The

room

has

been

cleaned,

and

is

ready

for

use.答案:AI参考:正确答案是B:The

guest

has

requested

not

to

be

disturbed。\n\n“Do

not

disturb”标志牌表示客人要求不被打扰，此时不要敲门或按门铃。选项A描述客人已离开酒店未付款，与题意不符；选项C表示房间已经清洁完毕，不适合表示房间当前状态；选项B表示客人要求不被打扰，符合题意。因此，答案为B。'Could

I

pay

with

traveler’s

checks

?(

)

A:According

to

the

hotel

policies,

we

don’t

accept

traveler’s

checks.B:Sorry,

sir

,

you

can’t.C:No,

you

can’t.答案:AI参考:正确答案是A:According

to

the

hotel

policies,

we

don’t

accept

traveler’s

checks.

根据酒店政策，我们不接受旅行支票。\n\n根据对话内容，选项A正确地回答了问题，即酒店政策不允许使用旅行支票支付。选项B和C都表达了否定意思，但不符合对话内容。因此，答案为A。'How

do

you

ask

the

name

?

(

)

A:How

many

people

would

that

be?B:Could

you

tell

me

your

phone

number,

please?C:May

I

have

your

name,please?答案:AI参考:正确选项是C:May

I

have

your

name,please?。\n\n询问对方名字时，常用句型为“MayIhaveyour/yournameplease?”（