跨文化交际案例分析共7个

《跨文化交际学概论》第七章社会交往五、宴请招待p132案例：WhenZhangTaotraveledinAmeAmericanfriend.Bill.Onceafterhehadtraveledback,hefoundBillwasinabadmood.Whenheaskedwhattheproblemwas,BilltoldZhangTaothathissonAdamgotfuriousaboutthenoiseZhangmadewhenwalkingupstairsandalsobecausehewasusingtoomuchwaterinthesolarpoweredshowerandAdamhadtohavehisshowerinfastshowertosavewater.ZhangTaofeltuneasy.HowcouldthehostsetsuchrQuestion:WhydidZhangTaoofhonortoshowhospitality.Theytrytotakecareoftheguest,andtrytomaketheguestfeelcomfortableandatease.2)InAmerica,peopletendtogivetheguestgreatfreedomandtreataguestmorecasually,naturallyandtruthfully.3)ZhangTaoknewhewasaguest,andtexpectationsofhospitality.HethoughtBillshouldtreathimcourteouslyinsteadofsettingrulesforhim.4)SinceZhangTaolivedinAmericansurroundings,heshouldhaveknownaboutthecustomstheresooner.Linhadtraveled20hoursfromBeijingtoNewYAmericanfriend,Mike,methim.Butandaglassoforangejuice.Linwasusedtohavingamaincourse,andaskedMikeifThoughLinknewAmericansdidn'tcareverymuchaboutwhatfoodtheyate,hestillfeltsurprisedbecausehehadtakQuestion:WhydidLinfeelsurprised?OffersomeadvicetohimaboutadjustingtohisnewenvironmentinAmerica.分析：1)Onthetopicofhospitality,theChinesestressonwarmthanddemonstratingfriendship.Theytaketheguesttoafamousorluxuriousrestauranttohaveaverygood(expensive)mealtoshowtheirhospitality.AndtheChineseareusedtohavingabigmeal.Themoredishestheyputout,thegreaterthewarmthandfriendshiptheyshow2)Inwesterncountries,peoplestressonfreedom.Theygivetheguestgreatfreedomtochoosetheirownfoods.Andwesternerstendtohaveonlyonemaincourseandsomejuiceordessert,whichisviewedascasualintheeyesoftheChinese.3)LinlivedinAmericansurroundingsandshouldhaveadjustedhimselfquicklytothenewworld(lifestyle).Heshouldhaveknownthecustomtherefirst,andCaseThree:EqualityorHospitalityforTableManners案例：LinHuahasaccompaniedanAmericandelegationtovisitChina.TheyhaveexperieneedthehospitalityoftheChinesepeople.AfterreturningtoAmerica,Linhuaoncevisitedthem.Theyweresogladtomeetagain.Linhuaofferedtohostthemeal,buttheyrefused.Theyorderedtheirowndish,andLinhuaorderedherown.Whenfootingthebill,theyonlypaidtheirpart,andnoonewantedtopayforLinhua.Linhuafoundthemsoinhospitable,thoughsheknewtheAmericanswouldusuallypayfortheirownfood.Question:WhydidLinhuafindtheminhospitable?分析：1)InChina,toshowhospitality,peopletendtohostthemeal.Andiftheycannotdothis,theyatleastwillstruggletopayfortheguest2)InAmerica,peopletendtopayforthemselvestoshowequalityandindependence.3)Linhuaknowsthiscustom,butfromaChinesepointofview,shestillfindsthishardtoaccept,andfeelsitalittleinhospitable.lhaveanAmericanfriend.Ihaveinvitedhimseveraltimes,andatlonglastheinvitedmetohishomeoneday.Hetoldmetogetthe3pm.Ithoughtwecouldchatandhaveamealtogether.IgavehimaChinesecalendar,awomansscarfandabottleofChinesewhitewine.Heonlytookoutadishofnuts,aplateofbreadandabottleofwine.Aftertwohours'chat,Ifoundtherewasnohintofamealandsaidgood学习参考him.HeonlygavemeaboxofchocolateasapresentfortheNewYear.AfterIgothome,Ifoundtheboxalreadybeenopened.Iwasverysurprised,Question:Whatsurprisedme?alwaysbringsarelativelyexpensivepresenttothehost.Andthepresentshouldbewellwrappedoruntouched.waywasveryinteresting(unusual).Tom,anAmerican,wenttoaChinesehomeforthefirsttime.Hewasofferedsometea.Justwhenthefirstcupwasabouttofinish,moreteawasadded.Hedrankthesecondcup.Thenthecupwasfilledthethirdtime.Thenhedrankit,then?untilhewasquitefullTomwastotallyconfusedbythewayofentertaining.1)TraditionalChinesecustomrequiresthatduringthecourseofentertaining,thehosthastoalwayspourmorewineorteatotheguest'sglassorcup,andalwaysaddsmorefoodtotheguestsplateorbwithoutaskingwhetherit'swanted.2)Chineseguestsknowhowtoresthewine,tea,orfoodinthecontainerandstophavinganymore.ButTom,3)Hefollowedthepolitenessruleofhisculture:it'snotgoodmannerstoleavefoodinone'sownplateatadinnertable.anyknowledgeofthedifferencesbetweenthetwocultures,anAmericanguestwouldverylikelysufferfromeitherdrinkingoreatingtoomuchAsaforeignstudentattheUniversityofWiseonsininMadison,Keikolhara学习参考(Japanese)wasonastrictbudget.Shehadallhertuitionpaidforbyscholarshipsandgrantsanduntilrecentlywascomfortablyhousedinthedormitory.Wantingtoliveinthecommunitsmallapartmenttosharewithafriend.Hercollegefriends,knowingofhersituation,offeredtoroundupsomeofthenecessaryitemsforapartmentliving.Keikopobutstillusablehouseholdappdishes.Theycheerfullybroughtthemoveroneday.Keikoseemedveryembarrassedbutgracefullyacceptedthem,sincerelyandprofuselythanThefollowingweektheywereeachpresentedwithagiftfromKeiko.Marygotanornatejewelrybox,EdavolumeofwoodcutsbyafamousJapaneseartist,andJoeandMarionabeautifulJapanesevase,allofwhichwereofconsiderableworthandvalue,muchmorethantheoldthingstheyhaddonatedtoher.TheyallprotestedthatshecouldnotaffordtogivesuchelabohouseholditemswerenotreallybeingusedandtheywouldratherhaveherusethKeiko,however,insistedthattheytakethegifts.Intheend,theyacceptedthegiftsalthoughtheyallfeltuncomfortableastheyknewshewasreallysacrificingtogivethem.1.WhatdoyouthinkofKeikoinsistingongivingvaluablegiftstohercollegefrie2.WhydidKeiko'sfriendsfeelveryuncomfortablewhentheyreceivedvaluableKeikoinsistsongivingvaluablegiftstohercollegefriendsyoureceiveagift,anddon'thareturn,youwillprobablycreateacrisis.lfnonewhodoesn'tofferagiftinreturnmaybeconsideredrudeoriJapan,giftsareasymbolicwaytoshowappreciation,respect,gratitudeandfurthersheprobablydoesn'tknowthatAmericansfrequentlydonatetheirusedhouseholditemstochurchortothecommunity.Mary,EdandMthoseusedhouseholditemsgiventoKeikoasgifts.Nowonderthuncomfortablewhentheyreceivedvaluable学习参考day,shewasaskedtoattendabirthdaypartyandshewasdelighted,forshewascurioustoknowwhatanIndonesianbirthdaypreasontobecomeuneasy,heruneasyTomakeherselffeelbetter,shewenttothefoodtableandbegantohelpherself.But,uponleavingthetable,shetrippedonthelegofachairandspilledherdrinkonthefloor.Oneofthegirlsstoopeddowntomopupthespillandeveryoneelselinwhattodonext,quietlymovedoutofherwaywithherheadloweredinshame.Questions:3.Whatfunctionsdoeslaughingserveinsimilarsituations4.What