商务英语阅读2智慧树知到期末考试答案章节答案2024年海南经贸职业技术学院

商务英语阅读2智慧树知到期末考试答案+章节答案2024年海南经贸职业技术学院Ifyourco-workersgatherinthebreakroomtogossipandtalkaboutjobcuts,youshouldjointhemandworrywitheveryoneelse.

答案:错MaryKayhiredherfriendsandformarcustomesasherbeautyconsulltantwhensheopenedherowncosmeticscompanyin1963.

答案:错Ifyouwerejustgiventheprojectthatnooneelseintheorganizationwants,doitwithmoreenthusiasm.

答案:对Entertainingthepersonwithanafter-workdrinkishelpfulinimprovingyourrelationship.

答案:对Onlypersonalityplaysanimportantroleinachievingsuccess.

答案:错Amanagershouldcelebratethesuccessofthecompanyandthedepartment,butnottheindividuals

答案:错Mostnewenterpriseswillrelyheavilyondebtfinancingraisedfromdifferentsources.

答案:错Acommunicatorsendsmessagestohisaudience,expectingnoresponses.

答案:错Ifyouarestrugglingto

haveagoodrelationshipwithyourboss,thenyoushouldstewinsilence.

答案:错Attheinterview,whatinformationwouldinterviewersliketocapture?

答案:learningability###experience###culturecompatibilityThefirstfactorinteameffectivenessis_____________

答案:personalities###thediversityofskillsAgoodadministratormustbeabletocommunicateverywellwitheverybodyintheofficeinorderto___.

答案:satisfytheneedsofeachemployee###runtheofficesmoothlyWhichofthefollowingarethewaystorecordyourfeelings?_______

答案:Notedownwhathelpedyoucopewithanger###Notewhathappenedbeforeyougotangry###NotedownwhatyourreactionswereHowtohavetherightmindsetatwork?

答案:Makesureyou'reactingright.###Beprofessionalatalltimes.###Don'tloseyoursenseofhumor.###Don'tfightfirewithfire.Whatplayimportantrolesindecidingifyourclientisgoingtotrustyouornot?

答案:thewayyouspeak###yourpersonality###ourtacticsofturningsituationsinyourfavor###yourattitudeWhichofthefollowingarethewaystoimproveyourworkrelationship？

答案:Anticipateproblemsbeforetheyhappen.###Keeptrackofallofyourinteractions.###Don'tbadmouthyourbosstoyourcoworkers.###Workwithyourboss,notagainsthimorher.Ifyoufeelangerisonitsway,trytocalmyourselfbyspendingsometimealone.Youcan______

答案:closeyoureyes###getawayfromothers###takeadeepbreathBy____,youwillreaplong-termbenefitsinyoursupervisoryandpossiblyyourfuturemanagementcareer.(TextB)

答案:buildingonyourstrengths###makingaconcertedefforttoovercomeyourweaknessesorself-defeatingbehaviors.###takingthetimetoassessyourstrengthsandweaknessesTheWal-MartStoresInc.grewtobetheworld’slargestcorporationby______aswellasthebiggest______intheworld.

答案:revenue###privateemployerDisciplineisthemostimportantqualitythatabusinessmanhastopossess.Disciplineimplies______.

答案:selfdiscipline###financialdisciplineBybeing_____youcankeepyourquantityofproductionlevelshighwithoutsacrificingquality.

答案:efficientEvaluatingyour_______aswellasyourtalentsandknowledgearecriticaltostartingabusinessthatyouwilllove.

答案:personalityWhatdidMaryKayAshFoundationdo?

答案:Itprovidesfundingfortheresearchofcancersaffectingwomen.Stillayoungboy,hetookupavarietyof______inordertocontributetohisfamily’sincomeandthistaughthimthevalueofhardworkanddeterminationatayoungage.

答案:jobsIfyouwanttoentertainothers,firstyoumusthave_____.

答案:asenseofhumor______islikearoadmapforyourbusiness.Itprovidesanoverviewofwhatyouwillbespendingandmakingoverafuturetimeperiod.

答案:AbudgetIdentifyingwhoshouldbe“onthebus”,obtaininganddevelopingastrong______isakeystrategy.

答案:leadershipteamAstarupcompanyhas______work-lifebalance.

答案:lessIfyouhaveanythingnegativetosayaboutyourboss,youcantalkaboutitwithyour______.

答案:non-coworkerfriends________that’sfastandfriendlyhasalwaysbeenafoundationforsuccessatMcDonald's.

答案:ServiceIn_______,thecorporationshavemoredemocraticmanagement.

答案:AmericaYouhavetobeabitofanevangelistwithcustomers,butyoudon'thavetoberealisticaboutwhereyourcompany'sproductsarefallingshort.

答案:错Obtainingfinancingcandilutetheentrepreneur’seffortstomanagethebusiness.

答案:对Inordertochooseaproperjob,weneedtolookintoeverycareers.

答案:对Atastartup,you'reassignedaspecificrolethatyouown.Youknowyourresponsibilitiesandhavespecializedskillstoperformthematanexpertlevel.

答案:错In1984,Waltonbethisstoremanagerstheycouldnotearnapretaxmarginlargerthan8%.Andhelost.

答案:对Trytofindfaultoften,thiswillkeepyourteammotivated.

答案:错Interestplaysthemostimportantpartinchoosingacareer

答案:错HUAWEI,focusoncollaborativeinnovation,combinetheglobaluniversityandenterprisetoinnovate,suchasTsinghuaUniversity,UniversityofManchester,Nokia,Googleandsoon.

答案:对Whenthoseemotionslikefrustrationorangerbegintoappear,don'tbeinahurrytostartyourstrategytointerruptthecycle.

答案:错Thepowerofteamworkisendless,whichcancreatemiracles.

答案:错Ifthereisaseriousissuewithanotherco-workerthatisaffectingyourabilitytoperformyourjobproperly，donotaddresstheissuewithanyco-workersorsuperiors.

答案:错Weaknessesaredefinedas_____.(TextB)

答案:negativetraits###badhabits###negativebehaviors###lackofskillTherearetwotypesofskills:_______

答案:hardskills###softskills____and____playapushroleincareerplanning

答案:hobby###InterestHUAWEIcustomeruppermost,includingtwoaspects,oneisonestopservicemeetstheneedsofthecustomerasfaraspossible;twois____________.

答案:goodquality###goodafter-salesservice###lowpriceInatimeofcrisis,itisespeciallyimportanttoensure_____andinternalcommunicationmethodsarecurrentandalignedwithorganizationalgoalsandobjectives.

答案:trainingefforts###evaluations###anyassessmenttools###jobdescriptions_____andfinancialprojectionscannotbereleaseduntilthefinancialcontrollershavesubstantiatedthem.

答案:budgets###Balancesheets###cashflowstatements###assetstatementsAfteryouhaverecognizedyourstrengths,youcangoonto______.(TextB)

答案:seektofurtherdevelopyourstrength###encourageyourselfWhichofthefollowingareWalton’scharacteristicsaccordingtotextB?

答案:stingy###shrewdandenergetic###contumacyanddoughty###valueinterpersonalrelationshipTomaketeamworkhappen,whatactionscanbetaken?________

答案:Theorganizationmemberstalkaboutandidentifythevalueofateamworkculture.###Teamworkisrewardedandrecognized###Executiveleaderscommunicatetheclearexpectationthatteamworkandcollaborationareexpected.Waltonisrememberedasaninnovatorin______,discountretailing,______,and______.

答案:supplychainmanagement###businessfinancing###businessgrowthAsecondaryemotionusuallyarisesfromthereactionthat'sbeeninitiatedfromseveralotherprimaryemotionslike_____.

答案:frustration###rejection###humiliationThekeytobeingsuccessfulistakingcalculated______tohelpyourbusinessgrow.

答案:risksForthe

owner

of

the

_________

,

thegovernment

offered

him

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position

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firm

答案:fisheryLower-levelmanagersmainlyconcernthemselveswith___tocoordinateactivitiesamongmutuallyrelatedworkgroups.

答案:liaisonsinsidethefirmWhichofthefollowingisnotthereasonforSonytodecidetobuildasmallerversionofitscompactpersonalstereosystemandmarketittoolderconsumers?

答案:theprofitabilityoftheunitwouldbehighSupportfromteamworkmayinclude___.(TextA)

答案:Allotheroptionsarecorrect.Differentpersonalities,withoutcomplementingandbalancingeachother,may_________.

答案:buildupconflictsThefirststepinproblemsolvingisto___.(TextA)

答案:findoutwhattherealproblemisHowdoJapanesefirmsdothings?

答案:Allotheroptionsarecorrect.Whichofthefollowingstatementsistrue?_____

答案:Beprofessionalandhavetheconfidenceandsmartstoagreeanddisagreewithyourbosswhenthetimeisright._______arepossiblythemostimportantthingtoconsiderwhenyou'rechoosinganoccupation

答案:YourvaluesAgoodadministratormust___everyoneandmustalwaysbetheretohelpoutandcooperatewithallstaffmemberstokeeptheofficegoingsmoothly.

答案:beverysupportivetoBeforeyouchooseanoccupation,youneedto_______

答案:makeagoodself-assessmentBusinessescanleveragehumanresourcesincorrectingthose______opportunitiesfromwithintheorganization.

答案:costcontainmentSamWaltonattendedtheUniversityofMissouriandgraduatedwitha______’sdegreeineconomics.

答案:bachelorWhichofthefollowingstatementsisnottrue?

答案:Japaneselookatprofitintermsofindividualgoodsratherthanproductlines.McDonald'scorporationtrainsitspeopleonhowtobekind,fast,preciseandeffective.

答案:对Thesecretofmaintainingagreatnetworkisknowingthebusinessneedsofcustomers.

答案:错Peopleusuallychooseacareerbasedontheirsalary.

答案:错Whenyoufindthatit’stoughtoworkwithyourcoworkers,youmightbeonepartoftheproblem.

答案:对ReputationmatterstoBuffettmorethanmoneyearned.(TextC)

答案:对ThecharitableactivitiesmaywinbadreputationsforSamWalton'sbusiness.

答案:错Makingaconsciousefforttobepleasantineverysituationwillhelpclearyourmindandpermityoutodoabetterjobthanifyouarefeelinganger,bitternessandresentment.

答案:对RockefellerandMauriceClarkcreatedtheirowncommissionhousefor$2000in1895anditbecameaninstantsuccess.

答案:对It’simportanttoignorefeelingsoffrustrationquicklywhenithappens.

答案:错Self-assessmentdoesnotonlymeantofindoutwhoyouarebutreferstomanyotherthings

答案:对Careerassessmentwilltellyouexactlywhatcareerisrightforyou

答案:错Oneshouldknowthepersonalandorganizationalcontextbeforeplanninghiscommunicationstrategy.

答案:对AuthoritarianleadershipstyleisthemanagementstyleinGermany.

答案:对Acommongoalcangivedirectionsandprovidedrivingforceforteammembers.

答案:对Today,"savingpeoplemoneysotheycanlivebetter"isthedrivingforcebehindeverythingWal-Martdo.

答案:对Yourpersonaljobskillsshouldnotbetheonlyfactorconsideredwhilemakingcareerdecisions.Manyotherimportantfactorsthatshouldbeconsideredinclude_______

答案:interests###earningpotential###workenvironmentAfter25yearsindirectsalesbusiness,WhatdeepenedMaryKay'ssenseofdiscontent?

答案:Theboredomoftretirement.###Theunemployment.###Theunjustrewardofherhardworkandability.Tosetarightprofessionalvalue,anemployeeshould________

答案:havecommitmenttowork###obeytheleader###beloyaltothecompany###learntoappreciateothersTheprocessyoucanfollowtochangeyourself-defeatingbehaviorsinclude___.(TextB)

答案:planningastrategytoovercometheself-defeatingbehavior###Identifingtheself-defeatingbehavioryouwanttochange###describingwhyyouwanttochangetheself-defeatingbehaviorWhenListingthebusinessesorservicesyou’llworkwithtorunyourbusiness,youshouldthinkabout_______.

答案:suppliers###similarstrategicpartners###subcontractors###manufacturersWhatarethecomponentsofteambuilding?

答案:commongoal###strategicrole###sharedvalue###individualsIfyourbusinessdependsonlongtermrelationshipsandrepeatbusinessfromexistingclients,youmayfindthatovertimesomeclientsconsumemoreofyour_____thanothers.

答案:time###energy###resourcesWhichofthefollowingcostsarevariableexpenses?

答案:rawmaterials###productioncosts###mailng###shippingcostsAselfassessmentshouldincludealookatthefollowing_______

答案:skills###personality###interests###valuesIfyouwanttochangeyourjob,you_______.

答案:shouldmakegooduseofyourcontactstogetabestjob.###shouldfinishallincompletetasksatyourcurrentjobbeforeyouleaveAbusinessplanmayincludethefollowingelements:____.

答案:revenuestreams###targetmarket###companydescription###MarketingactivitiesCorporatecultureisrootedinanorganization's_______________________.

答案:strategies###approachestolabor###goals###structureHUAWEIcorporateculturemainlyconsistsof_______.

答案:theinnovation###thewolfculture###thecustomeruppermost###theefficientmanagementHowdidMaryKaybrokethroughtheglassceilingofgenderdiscriminationtobecomesuccess?

答案:Withdetermination.###Withambition.Thefirstsetbehaviorpatternconcernsinterpersonalroles,andMintzbergidentifiesthesethreerolesas___.

答案:organizationalfigurehead###leader###liaisonIn1870,_______wascharteredinOhiobyRockefellerandhisbrotherWilliam,Flagler,Harkness,andAndrews.

答案:theStandardOilCompanySamWaltonwasanAmericanbusinessmanwhofounded______Inc.

答案:theWal-MartStoresWhatwilltheJapanesedoaftertheymanufactureaproduct?

答案:useakaizenapproachAvaluableself-assessmentisonethatis_______

答案:honestIftheemployeesdon'thave____________,theywillgetoutofdateandbecomeineffectiveprettyquickly.

答案:afascinationwiththeproductsWhatcanhelpyouhaveamoresuccessfulcareerandlife?______

答案:Developingagoodrelationshipwithyourboss________belongstotheinvisiblecorporateculture?

答案:thevaluestandardThefollowingarethetipstodealwithworryingexcept_____.

答案:Surroundyourselfwithworryandanxiety.______usuallyoccurswhenyoufeelstuckortrapped,orunabletomoveforwardinsomeway.

答案:FrustrationThefollowingarethewaystodealwithfrustrationexcept______.

答案:Pretendnothinghashappened.Toperformtheinformationalroleswell,managersshouldbeskillfulat___.

答案:Allotheroptionsarecorrect.Asateammember,ifyoudon'tagreewiththeplan,whatshouldyoudo?

答案:saywhatyouthinkToxicwastecould_______lives.

答案:endangerThetwomostimportantwordsintheEnglishlanguageare____.(TextA)

答案:ThankyouTomaketeamworkhappen,executiveleadersshouldclearlyconvey___________________totheteammembersin.

答案:expectationofteamworkandcollaborationThepayofffromateamwherestaffmembersfeelvaluedandequalincludesthefollowingEXCEPT____.(TextA)

答案:greaterdesiretowinoverothersPersonalitynotonlyeffectsone'schoiceofcareer,butalsodirectlyeffect_______

答案:thefateofspecificjobsHowlongdoesCoca-ColaJapanintroduceanewproduct?

答案:amonthwillkeepyoucompetitiveinyourcareerpath

答案:Developingagoodrapportwithothersinyourjob_________isthecoreofacorporation.

答案:CohesionBecauseofhishecticschedule(Mackayspeaksonaverageonceaweektocorporationsandorganizations),hecanfindlittletimeforfamilyandfun.

答案:错______________isthefoundationofHarveyMackay’sbusiness.

答案:OutstandingcustomerserviceMackayenvelopehasareputationforbeingagreatplacetoworkbecauseHarveyMackayfocuseson______________employees.

答案:buildingstrongrelationshipswithWaltonalwaysvalueinterpersonalrelationship,especiallythecustomers’needs.

答案:对Thelamponthedeskis______________.

答案:adjustableMaryKaychosetoworkatanothercompanynamedWorldGift,buthereffortswerepenalizedonceagain.(

)

答案:对WhatisthesecretofsuccessfulretailingaccordingtoSamWalton?

答案:Togiveyourcustomerswhattheywant.WhatarewaysforWalmarttominimizeoperationcostsandkeepitsoverheadcostslow?

答案:Allotheroptionsarecorrect.SHPexecutiveswereworriedaboutthesuccessofMaryKayandhersalesteam,sotheymovedMarytoNewYork.

(

)

答案:错Waltonwasshrewdinaccomplishinghisgoalswhenhewasastudentaswellasbusinessman.Forexample,hewouldtakehissecond-handhelicoptertochoosehisnewstores.

答案:对Mostentrepreneursareexperiencedinhiringstaffbecausetheyhireinahurry.

答案:错Youcangainmorefrom（

）thanoffsettingtheriskofinformingyourcompetitors.

答案:empoweringyourassociatesYoumustlistentowhatyourassociatesaretryingtotellyousothatyoucan（

）.

答案:forcegoodideastobubbleupwithinyourorganizationWhichofthefollowingwayscanmakeyourcustomerscomebackoverandover?

答案:exceedingcustomer'sexpectationsIfyouloveyourworkandtrytodoitthebestyoupossiblycaneveryday,everybodyaroundwill（

）.

答案:catchtheenthusiasmfromyouVirtualorganizationsallowearly-stageenterprisestoincreaseheadcountandrelatedsupervisionbyusingoutsideexperts.

答案:错Properhiringinvolvesthreesteps.Theyarefiltering,eliminatingthemediocrehireandincreasingtheprobabilityofhiringtheworst.

答案:错Performanceevaluationsdriveentrepreneurstodelegatetotheirpeople.

答案:对WhichofthefollowingthingscanNOTmotivateyourpartners?

答案:extraworkSuccessfulentrepreneurscarryoutperiodicalevaluationonresultsofallemployees.

答案:对Selfconfidenceanda“cando”attitudeisthebiggestqualityabusinessmanoughttohave.

答案:对Whichofthefollowingshouldyouputintoconsiderationwhenyouchooseyourownbusiness?

答案:Allotheroptionsarecorrect.whichofthefollowingevaluationsofpersonalitywillhelpyoutodeterminethetypeofbusinessyoushouldownandhelpyouidentifywhatkindofemployeesyoumayneedtoemploy?

答案:Makeaseparatelistofyourstrengthsandweaknessesregardingowningyourownbusiness.Ifyouwanttoaskforaloan,youshouldapproachabankwithyour

答案:businessplanAsabusinessman,youneedtotrustyourstaff,andprovidethemencouragementandguidance.

答案:对Whenyouwriteabusinessplan,itshouldinclude______.

答案:Allotheroptionsarecorrect.Asabusinessman,youshouldonlyhirefriendsandorotherpeoplewhomyoulike.

答案:错Rockefellerhadcompletedasix-monthbusinesscourseatFolsomMercantileCollegeinjustthree.

答案:对Forhisfirstjob,Rockefellercarednothingaboutpay,hewashappyjusttolearnaboutbusiness.

答案:对Whichofthefollowingisofthemostimportanceifyoudecidetostartyourbusinessbysellingproducts?

答案:locationGettingtheteamgoalclearisenoughtoavoidconflictsinateam.

答案:错_____helpstodevelopgoodplansandrescueunsteadyplansduringtheirexecution.

答案:OpenandhonestcommunicationLackoftrustandopennessmaybecomebarrierstoeffectivecommunication.

答案:对Inateamworkenvironment,bonusesaredistributedonlyaccordingtotheresultstheindividualachieves.

答案:错Theothercriticalelementofteamworksuccessisthatalltheteameffortsaredirectedtowardstheteamgoals.

答案:对Acommongoalcan_____whenspiritsarelow,theroadsarelongerandmorehardshipisrequired.

答案:inspirethemoraleoftheteammembersTheauthorpresentstheexampleofSirArthurCurrieinorderto_____

答案:showthatclearstrategicroleswillhelptheteamtosucceedWhichcomponentisthemostimportanttotheteambuilding?

答案:Committed,competentindividuals.Accordingtotheauthor,theseedsofexcellenceare______.

答案:thefourcomponentsmentionedinthepassageTeammembersdonotgetalongmainlybecauseoftheirdifferentpersonalities.

答案:对Itisrewardingtoassessyourstrengthsandweaknessesbeforeyoubecomeasupervisorbecauseitbenefitsyouinthelongrun.

答案:对Thefirstimportantelementtoachieveexcellenceinmanagementskillsis.

答案:truecommitmenttostrategicmanagementAccordingtothepassage,___isthemostimportantaspectinleadership.

答案:leadingbyexampleWhenproblemsarise,greatmanagerslookat

first.

答案:thewholeproblemitselfBeingconfidentmeansthatyouareconfidentthatyouknowandcandoeverythingwell.

答案:错Confidencemayderivefromyourknowingofyourownstrengths.

答案:对Effectivemanagersearnstaff’sloyaltyby.

答案:showingrecognitionofthestaff’sgoodjobExcellentmanagerstreattheirstaffas.

答案:teammembersSelf-defeatingbehavioristhenegativebehaviorfoundinaperson’sweakness.

答案:对Bydoingreflectiononyourpreviouswork,youmayfindoutyourstrengths.

答案:对Theadministratorhastobeabletoidentifythestrengthsandweaknessesoftheemplyeesandhelpthemtoimproveontheirweakareas.

答案:对Inordertoshowhisauthority,anadministratorshouldnotcompromiseinanysituation.

答案:错whenanadministratorleavestheemployeesalonetodotheirworkandnotinterfereunlessitisabsolutelynecessarytodoso,heshowsthathe___.

答案:respectstheemplyees'workAnadministratorshouldnotdealwiththestaffmembers’personalissues.

答案:错Manycommunicationsituationsoccurtoamanagerasplannedevents.

答案:错Acommunicatorshouldchoosetherightmediumtoconveyhismessageseffectively.

答案:对Theliaison’sroleisimportantbecauseithelpsestablishrelationshipswithsuppliers,coordinateactivitiesamongworkgroups,andencouragetheharmony.

答案:对Oneofthemainreasonsthatworkersbecomeunhappyatworkis_____.

答案:badmanagementSmartpeoplearealwayssurprisedbyadislikableperson’sbehavior.

答案:错Youshould_____yourbosswhenheorsheachievessomething.

答案:praiseYoushouldstartdocumentingalloftheannoyingorhorriblethingsyourbosshasdonetoyouonceyoufeellikethesituationhasgottenoutofhand.

答案:对Angermanagementisbasicallytheprocessofcontrollingyourangerinjustanygivencircumstance.

答案:对Youmustrecognizethatsomebossesarenotintentionallybadbecausetheyreceivebenefitstowhichtheyareentitledandyoucouldbeseenasathreat.

答案:错Sothestressthatcomesfromdealingwithcoworkerst