新编剑桥商务英语中级Unit-2b课件

BEC-II

Unit2BCorporatehospitality

公司商务招待（商务礼仪）（商务接待）1PPT学习交流TeachingObjectiveToenableSstotalkaboutcorporatehospitalityTopracticereadingforgistandspecificinformationToraiseawarenessofformalversusinformallanguageinlettersToreviewlanguageformakinganddealingwithinvitationsTopracticewritingaletterofacceptance2PPT学习交流UnitoverviewMixingbusinesswithpleasure:Speakingofsuitablewaysofentertainingcorporateguestsanddiscussingadvantageanddisadvantageofmixingbusinesswithpleasure;Readinganarticleaboutbusinesssocializing.Arrangingacompanyvisit:Readingofaninvitationletter,Languagefocusandwritingaletterofaceptance3PPT学习交流Content

MixingbusinesswithpleasureArrangingacompanyvisit4PPT学习交流Mixingbusinesswithpleasure

VocabularyOralPracticeReadingComprehensionOralpracticeSupplementaryreadingSupplementaryaudio5PPT学习交流Vocabulary1-2

corporatehospitality商务接待，企业社交tip技巧，窍门，忠告tobeinneedof需要businessobjectives商务目标socialsetting社交场合trainingconsultants培训咨询corporateevents商务活动asocialevent社交活动accommodation住处poortiming时间不当6PPT学习交流Vocabulary2-2salesfigure销售数字therecipeforsuccess成功秘诀establish/buildagoodbusinessrelationship建立良好的商务关系tradefair贸易会fashionsportswear运动时装teenage少年productionmethods生产方式headoffice总部designteam设计小组marketingandsalesdirectors营销和销售部门的主管induetime

经过一段时间，到适当的时候7PPT学习交流8PPT学习交流OralPractice1-2Readtheprofilesofthebusinesspeoplebelow.Choosewaysofentertainingthemformthefollowinglist.9PPT学习交流OralPractice2-2Aroundofgolf一场高尔夫球Asightseeingtourofthecity城市观光游Avisittoasportsevent观看体育赛事Ashoppingtrip购物游fact-findingmission情况考察offeryourcompanyasubstantialcontract为您的公司提供一份客观的合同toplaceanorderwith……向……定购avaluedcustomer有价值的客户finaliseoneortwosmalldetailsconcerning…

对与……有关的一两个详细情况做出最后决定。amanufactureroffashionsportswear时装运动服生产商atwo-daystopover

为期两天的中途停留注：（乘飞机作长途旅行中）中途下机逗留，中途短暂停留10PPT学习交流Reference:afact-findingmissionenablesbusinessmentounderstandthecompany实地考察能使商人们了解公司

invitehimtoaroundofgolf邀请他去打一场高尔夫球

befithissocialstatus适合他的社会身份

facilitateone-to-oneconversation有利于一对一交流

takeitasachancetostrengthenbusinessties把此作为加强交流的机会

havetherightatmospheretotalkaboutbusiness有恰当的谈论商务的气氛

canconcentrateontheworkwithoutdistractionachancetoknowtheotherpeoplebetter11PPT学习交流ReadingComprehensionTextTexttranslationWordsandexpressionsReadingcomprehensionexerciseReadthearticleandthinkaboutwhichwaysofentertainingbusinessclientsarementioned.12PPT学习交流Text1-7Trainingtobeentertainingandmakingitpay

DianeSummerspicksupsometipsonhowhostsandclientscanmixbusinessandpleasuremoreeffectively.Chinese13PPT学习交流Text2-7Gotalunchwithaclientorcontacttoday?Areyousureyourobjectivesofthemealareclear?Ifyouranswertothelastquestionisyes-havingsomenicefoodandgettingtoknowtheotherpersonalittlebetter,youcouldbeinneedofatrainingcourse.Fortunately,oneisnowavailable.Called‘influencinginaSocialContext’,thethree-dayprogrammerunbyHuthwaite,theUK-basedtrainingconsultants,willgiveyoutheknowledgeandskillstoplanandachieveobjectivesinasocialsettingwhileensuringthatyourclientsandprospectsstillenjoythemselves.Chinese14PPT学习交流Text3-7Thefirstthingthecoursestressisthatthereisnopointintakingclienttoarugbymatchifyouarehopingtohavesomeone-to-oneconversations.Instead,useasportingeventortheopera,forexample,asa‘hook’,thenarrangeamealafterwardsforthemoreintimatediscussionsaboutyourcompany’soutstandingrecord,orwhateverbusinessitisthatyouwishtodo.Chinese15PPT学习交流Text4-7Anothercommonmistakemanybusinessmakeittosendstafftocorporateeventswithouttellingthemwhytheyarethereorwhattheyshoulddo.Itisnotsurprisingthattheyseethisasachancesimplytostandaroundhavingfreedrinksonthecompanyandchattingtoeachotherratherthantalkingtoclients.Everyonefeelsuncomfortableinthissituation.Chinese16PPT学习交流Text5-7Also,manybusinesspeopleseemtobeafraidofmentioningtheword‘business’atcorporateevents.Yetoomuchsocialchit-chatandgetting-to-know-youtypeconversationaddsuptomissedopportunities.Corporateeventsneedtobeseenforwhattheyare-businessmeetinginasocialsetting.Chinese17PPT学习交流Text6-7Afurtherdifficultyliesindecidingexactlywhenyourbringupthematterofbusinessatsocialevent.Somepeoplesimplyhavepoortiming.Whatclientwantstospendaneveningatthetheatrelisteningtoyouwhisperhalf-yearsalesfiguresintohisear.Nomatterhowexcitingyoumaythinktheyare?Chinese18PPT学习交流Text7-7AccordingthePeterBelseyfromHuthwaite,therecipeforsuccessandthekeytoestablishingorbuildingagoodbusinessrelationshipseemstobetheabilitytomix‘social’conversationwith‘purposeful’conversationandtomovesmoothlyandeffortlesslybetweenthetwo.So,ifyou’rehavinglunchwithaclienttoday,……Chinese19PPT学习交流Wordsandexpressions1-7Pickup这个短语是“学会，学到”的意思，比如：ShesoonpickedupFrenchwhenshewenttoliveinFrance.她到法国居住后很快就学会了法语。另外，pickup还有一个常见的意思，那就是“接某人”，比如，pickmeupattheairport.在机场接我。contact做名词，意思是“熟人，在业务上有关系的人”，“可能有利用价值的人”（aperson,esp.inahighposition,whomyoucanusetoyourknowledgeinyourworkorsociallytogiveyouinformationorinstructions）例如，thecontactatcityhall在市政府工作的人20PPT学习交流Wordsandexpressions2-7available的意思是可以得到的。比如，alotfreeEnglishcoursesarenowavailableintheinternet.现在在网络上有很多免费的英语课程。available这个词很有用。比如说：Iamnotavailable.Iamalreadyengaged.不好意思。我已经订婚了。用这句话可以很明确地拒绝那些追求你的人。21PPT学习交流Wordsandexpressions3-7有两个很重要的单词，第一个是context:环境，背景，来龙去脉；前后关系.Youcanoftentellthemeaningofawordfromitscontext.我们往往可以从一个字的上下文知道它的意思。Crimehastobestudiedinitssocialcontext.研究犯罪活动必须联系它们所在的社会背景。另外一个单词是prospect.这是一个可数名词，意思是“可能的/潜在的顾客”，“委托人或购买者”（apotentialcustomer,client,orpurchaser）比如：Thecarsalesmantalkedtoseveralprospects.那汽车销售员和好几个可能成为客户的人谈话。22PPT学习交流Wordsandexpressions4-7See……as……把……看作是……,认为。比如：Ididn’tseehisdeterminationasadefect.我不认为他的果断是一种缺陷。Standaround闲站着，也可以写成standabout.例如：don’tstandarounddoingnothing,givemeahandwiththeluggage.别闲站着啥也不干，帮我提提行李。类似的表达有sitaround/about闲坐着。

onthecompany在这段话中的意思是“由公司付钱”。我们也可以说：Thismealisonme.这顿饭我请客，我买单。Havinganothercoffeeonme.再来一杯咖啡，我买单。23PPT学习交流Wordsandexpressions5-7Beafraidofdoingsth害怕做某事：Iamafraidofspeakingtothepublic.我害怕在公众场合讲话。

Chit-chat是“非正式的闲聊”，也可以做动词用。比如:wearejustchit-chatingaboutthisandthat.我们只是在随便闲聊而已。

Addupto意味着，说明。比如：theiractionaddeduptoadeliberatefloutingofrules.他们的行动说明他们在故意违反规则。24PPT学习交流Wordsandexpressions6-7Liein(原因，答案，兴趣等)在于……比如：Thecausesofthewarlieinthegreedandincompetenceofpoliticiansonbothsides.战争的起因在于双方面政界人士的贪婪和无能。注意，如果指责任，选择，决策等方面的关键在于某人，习惯上是用liewith。例如；Responsibilityforthedisastermustultimatelyliewiththegovernment.灾难的责任完全在于无能的政府。Thechoicelieswithyou.由你选择。Somepeoplesimplyhavepoortiming.有些人总是提得不合时宜。25PPT学习交流Wordsandexpressions7-7Recipe是“处方，秘诀”的意思，比如Hethinkstheonerecipeforsuccessliesinhardwork.他认为成功的唯一诀窍在于勤奋。Thekeytoestablishingorbuildingagoodbusinessrelationship建立良好的商务关系的关键是…… 注意，这里的to是介词，所以必须跟动名词establishing和building连用。mix‘social’conversationwith‘purposeful’conversation把“社交活动”与“目的性对话”交织起来。又比如其它例子：mixbusinesswithpleasure.把公务和娱乐结合起来。26PPT学习交流ReadingcomprehensionexerciseUsingtheinformationinthearticle,completeeachsentencewithaphrasefromthelistReadthearticleagain.Choosethebesttitleforeachnumberedparagraph.27PPT学习交流Oralpracticebuildagoodbusinessrelationship建立良好的商务关系establishrapportwithclients与客户建立联系enhancemutualunderstanding增进相互理解amorecolorfullife更为丰富多彩的生活workandplayareone工作与休息融为一体difficultyofsroles角色交换的困难forgetyourrole忘记自己的角色toopreoccupiedwithyourwork对工作过于专心Speaking.Whataretheadvantagesanddisadvantagesofmixingbusinesswith

pleasure.把商务和娱乐结合的有利之处和不利之处是什么？参考词汇和表达28PPT学习交流ArrangingacompanyvisitReadingcomprehensionReadingexerciseLanguagepointsWritingpractice29PPT学习交流ReadingcomprehensionReading.MrFellini,thePurchasingManagerofCuoreSportivo,hasreceivedthisinvitationfromAngelaGoddardofTrackplusLtd.Readherletter.Whatistheinvitationfor?LetterWordsandexpressions30PPT学习交流Letter1-4DearMrFellini,IwasdelightedtofinallymeetyouattheMilantradefairlastweekandIwouldliketothankyoufortheinterestyouexpressedinTrackplusandourrangeofchildren’sandteenagefashionsportswearandaccessories.31PPT学习交流Letter2-4wewouldliketoinviteyoutospendtwoorthreedaysintheUKtovisitourfactoryinOxfordandgiveyouanoverviewofourfacilitiesandproductionmethods.ThiswouldalsobeanopportunityforyoutovisitourHeadOfficeinLondontomeetourdesignteamandMarketingandSalesDirectorstodiscusscommonareasofinterest.32PPT学习交流Letter3-4Asyouwouldbeourguest,wewouldofcoursemeetallyourexpense.WecanalsoputacompanycaranddriveratyourdisposalduringyourstayinLondon.Ibelieveyoumentionedthatyouareakeentheatre-goer.Wewould,therefore,bepleasedtoarrangeforyoutoseeaWestEndPlayifthiswouldinterestyou.33PPT学习交流Letter4-4Letter4-4Intermsofpossibledates,wewerehopingthatwecouldarrangesomethingfortheendofthemonth.Iwouldbegratefulifyoucouldtellmeinthenextfewdaysifthiswouldbesuitableforyou.Pleaseletmeknow,however,ifyouwouldpreferalternativedates.IdohopeyourschedulewillallowyoutoacceptourinvitationIlookforwardtohearingfromyouinduecourse34PPT学习交流Wordsandexpressions1-4Ourrangeofchildren’sandteenagefashionsportswearandaccessories.这里的“range”一词的意思是“（变化）范围”。比如：awidepricerange极大的价格变化范围。另外，teenage是形容词，所以后边直接跟名词，35PPT学习交流Wordsandexpressions2-4Facilities是“设备”，“设施”的意思。一般都是用复数。例如：hospitalsandotherhealthcarefacilities医院和其他的医疗保健设施。Meetallyourexpenses中的meet是“支付”，“付清”。例如：Canyoumeetthisaccount?你能付清这笔钱吗？Put/leave/placesthatsb’sdisposal把某物交给某人自由处理。比如，我们还可以说，mylibraryisatyourdisposal.我的书房由你随意使用。36PPT学习交流Wordsandexpressions3-4akeentheatre-goer中的keen意思为“对……入迷”。比如，heisakeengardener他是个园艺迷。在商务英语中，keen常常表示“激烈的，强烈的”。比如，akeencompetition激烈的竞争。Intermsof:从……的角度来看，（inrelationto;withreferenceto）比如：Intermsofnaturalresources,itisoneofthepoorestcountriesinWesternEurope.就自然资源而言，这是西欧最贫穷的国家之一。37PPT学习交流Wordsandexpressions4-4induecourse/time:经过一段时间，到适当的时候。比如：weshallnodoubtgettheinformationinduecourse.毫无疑问，我们到时候会得到信息的。38PPT学习交流Readingexercise1-2Readingexercise1-2Readthearticleagain.Arethefollowingstatementstrueoffalse?MrFellinifirstmetMsGoddardattheMilantradefair.MrFellinihasalreadyseenTrackplus’sproductionprocess.TrackpluswillpayforMrFellini’saccommodationexpenseonly.MsGoddardwouldlikeMrFellinitovisitattheendofNovember.MsGoddardissurethatthedateswillbeconvenientforMrFellini.答案：1true2false3false4true5false39PPT学习交流Readingexercise2-2Choosethemostappropriatephrase(AorB)tofilleachnumberedspaceintheletter.A.itwasreallygreatIwasdelightedA.we’dreallylikeyoutocomewewouldliketoinviteyou.A.IbelieveyoumentionedI’mprettysureyoutoldme.A.Iwouldbegratefulifyoucouldtellmeit’dbeniceifyoucouldletmeknow.A.I’mreallyhoping.Idohope.A.Ilookforwardtohearingfromyou.Pleasedropmealine.40PPT学习交流Languagepoints1-3Letterofinvitation邀请信中常见的句型ThefollowingphraseareusefulforformalwritteninvitationsInviting/offering发出邀请（注意：情态动词的使用使语气更加委婉）Weshouldliketoinviteyou……Weshouldbeverypleasedifyoucould