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Unit2TravellingaroundPeriod4ListeningandTalkingMakingreservationsMakereservationsTolearntomakereservationsbyphonecall;To
usestrategiestolistenforspecificinformation;Todorole-playtopractisehowtoplanatrip.Warming-upWhatreservationsdoweneedtomakebeforeorwhilewetravel?bookairticketsbookahotelbookadinnertablePre-listeningWhenyoutalkaboutairticket/hotelroom/dinnertablereservation,whatwordsandexpressionscomeintoyourmind?makeareservationfirstclassbusinessclasseconomyclassdelay(延误)cancel(取消)checkincheckout2singlebeddoublebedkingbedqueenbedflightone-wayticketaround-tripticketlocationpaymentincashbycreditcardbyWeChatbyAlipayWhile-listening1.Whatarethetwospeakerstalkingabout?2.Whatistherelationshipbetweenthetwospeakers?Activity1:Listentothephonecallandanswerthequestions.1.Theyaretalkingaboutbuyingaplaneticket.2.Oneofthepeopleintheconversationis
acustomer,whiletheotherisanairlinereservationagent.*Befamiliarwithwordsrelatingtoprofessionalidentity.*Focusontheplace:hospital,school,restaurant,library,office…*Payattentiontothetoneofvoice.Tips:Howdowejudgetherelationship?()ThemanwouldliketobuyaplaneticketfromLondontoBerlin.()Themanpreferthe9:30flight.()Themanwouldliketotravelbusinessclass.()Themanwouldliketobookareturnflight.()Themanwouldliketopaybycash.While-listeningListentotheconversationagainanddecidewhetherthestatementsaretrueorfalse.TFFaone-wayflightcreditcardTFParisWoman:SkiesAirlines.HowcanIhelpyou?
Man:I’dliketobuyaplaneticketfromLondontoParis.
Woman:
Certainly,sir.Onwhatdateareyoutravelling?
Man:Onthe23rdofDecember.
Woman:Therearetwoflightsthatday:oneinthemorningat9:30andtheotherintheafternoonat5:00.Whichdoyouprefer?
Man:The9:30flight,please.
Woman:Wouldyouliketotravelbusinessclassoreconomy?
Man:I’dliketotravelbusinessclass.
Woman:Wouldyouliketobookareturnflightthistime?
Man:No,thankyou.I’mtakingthetrainback.
Woman:MayIhaveyourname,sir?
Man:RobertWilliams.
Woman:Thankyou,Mr.Williams.I’vemadeyourbooking.MayIaskhowyouwouldliketopay?
Man:Bycreditcard.
Woman:OK,waitjustasecond,please...OpeningRead
the
conversation.Talking
about
timeTalking
about
what
you
preferOther
informationPaymentImagineyouaremakingplansfortheholiday.Chooseoneofthesituationsbelowandrole-playaphonecallwithapartner.Detailstraveldate(s)preferredtimeone-wayorreturnFlightclass
firstclassbusinessclasseconomyclassOtherinformationnamemethodofpaymentDetails
checkin/checkoutbreakfastInternet
Kindofroom
2singlebedsdoublebedkingbedSpecialrequestsaview
anon-smokingroomaquietroomn.
细节;详情;细微之处(在旅馆、机场等)登记结账离开(旅馆等)n./vt.
(正式或礼貌的)要求;请求n.
视野;景色;看法DetailsdatetimenunberofpeopleSpecialrequestsnon-smokingareahighchair(s)other:________A:HappyHotel.HowcanIhelpyou?B:I'dliketobookaroom.A:Certainly,sir.Onwhatdateswouldyouliketostay?B:Fromthe4thtothe7thofNovember.A:Wehaveroomswith2singlebeds,doublebed,andkingbed,available.Whichdoyouprefer?B:I’dlikeakingbed,please.Oh,andcouldIhaveanon-smokingroom?A:Allofourroomsarenon-smoking.Doyouhaveanyotherspecialrequests?B:Yes,I'dliketohavearoomwithaview.Oh,andaquietroom.I'llreallyneedtogetsomerest.A:Thatcancertainlybearranged.B:AnddoesyourhotelhaveInternet?A:ThereisfreeWiFithroughoutthehotelforguests,andwealsohavecomputersandInternetinourbusinesscentrewhereyoucanuseatnoextracharge.MayIhaveyourname.sir?B:JohnPeters.A:Thankyou,MrPeters.So,Ihaveyoudownforaroomwithaviewandaking-sizebedfromthe4thtothe7thofNovember.Check-intimeisafter12:30p.m.,andcheck-outtimeisbefore11:00a.m.Allofourroomscomewithacomplimentarybreakfast.MayIaskhowyouwouldliketopay?B:Bycreditcard.A:OK,waitjustasecond,please…HowcanIhelpyou?WhatcanIdoforyou?I’dliketo...MayIreserve...?Whichdoyouprefer?Whatkindofroomdoyouwant?Wouldyouliketo...?Post-listeningSomeformalandpoliteexpressionsusedintelephoneconversations.No,thankyou.MayIhaveyourname,sir?MayIaskyouhowyouwouldliketopay?Waitjustasecond,please.Make
a
conversation
about
booking
a
table
for
dinner,
using
the
information
on
P29.
Making
reservationsOpening
How
can
I
help
you?I’d
like
to
…date,
time
and
the
number
of
peopleOn
what
date
are
you
…?How
many…
On
….
what
you
preferThere
are
two
…Which
do
you
prefer?Would
you
like
to…Doyouhaveanyotherspecialrequests?I’d
like
to
take
….
No,
thank
you.
Other
informationWhat’s
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