版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
BackOfficeSystem
後檯管理系統BackOfficeSystemFunctions:SystemsgenerallyworkbehindthescenesDesignedtoautomatekeybusinessfunctionratherthanservethecustomerdirectlyBackOfficeSystemPayrollsystemsAutomatethecalculationandpaymentofwagesandsalariesPersonnelsystemsStoreandanalyzeinformationaboutemployeesAccountingsystemsAutomatetheprocessofdrawingupperiodicfinancialreportsMarketingsystemsHelpanalyzethemarketpositionfthehotelPayrollSystemsCalculatingpayrollcanbeacomplicatedandtimeconsumingprocessDifferentworkhourwithdifferentrateRegularworkhours;overtimeworkhours;shiftallowance;bonuses…etcIncometaxandnationalinsurancechargesmustbecalculatedforeveryemployeehealthinsurancedeductionhastobemadeCumulativeperiod-to-datefigureshavetobestoredandperiodicallyreportedtotheInlandRevenue;PayrollSystemsHospitalityindustryhasseveralpeculiarcharacteristicswhichmakepayrollcalculationevenmorecomplicatedEmployeesaremulti-skilledandworkinseveraldepartments,eachwithdifferenthourlywageratesServicechargehastobecollectedanddistributedPayrollSystemsWhatcomputerizedpackagescandoaboutthepayrollprocess?AutomatethepayrollprocessReducethetimeneededtocompletetheprocessWagesarepaidfrequently,majorsavingoftime(cost)arepossiblePayrollSystemsHowdoesthepayrollsystemworks?Thenumberofhoursareenteredintothesystemfromatimesheet,orTransferredautomaticallyfromanelectronicdevice(eg.Timeclock)HotelandcateringcomputersystemscanalsoactastimeclockEPOSorPMScanrecordthelog-onandlog-offtimeofeachemployee,andreportthenumberofhoursworkedtothepayrollsystemOncethegrosswageisknown,theamountoftaxduecanbecalculatedusingdatafromtheemployee’smasterfilePayrollSystemsHowdoesthepayrollsystemworks?Itemizedpaylslips,listingalldeductions,arethenproducedautomaticallybythesystem;somesystemscanprintpersonalizedpaychequesshowingthenameandthecorrectamountduetoeachemployeeSomesystemsallowpaymenttobemadebyBankGiro,whichreducethecostsofbankchargesandadministrativetimewhenusecashorchequesforpayroll.Businesscostarereduced(onechequeforentirepayroll)EmployeegetpaidmorequicklyPayrollSystemsHowdoesthepayrollsystemworks?Fromthebank’spointofview:BankGirosaretimeconsumingSolution:PaypathorBACS(BankAutomatedClearingSystem),allowthesamedatatobetakentothebankoncomputerdisk,whereitcanbereaddirectlyitothebank’scomputerLesstimeisneededforprocessingthetransactions,whichisreflectedinlowerbankchargesfortheserviceSolution2:electronicfundstransfer(EFT)Eliminatestheneedtogotothebank.Datacanbetransferredelectronically,andthefundsrequiredforpaymentautomaticallyremovedfromthefirm’sbankaccountEmployeeTimeSheetEmployeeMasterFilePersonnelSystemsBecauseofthelinksbetweenthepayrollandthepersonneldepartments,theircomputersystemstendtoworkcloselywitheachother.Insomecases,personnelsystemsincorporatepayrollaspartoftheirfunctions.However,itismorecommontohaveseparatesystemsbecauseeachhasitsowngoalsandobjectives.PersonnelSystemsFunctions:StoreavarietyofinformationabouteachemployeeAnalyzeddatainvariouswaystoproduceusefulinformationforthepersonnelmanager.LabourschedulingcanassistindrawingupstaffrostersPersonnelSystemsComputerizedLabourschedulingsystemNumbersandskillsareenteredintosystemUsemathematicaloptimizationtechniquetodrawuprostersMinimizeslabourcostsbymakingasmuchuseaspossibleofpermanentstaffandbyavoidingovertimeConfusionisreduced,aseachemployeereceiveddetailedindividuallyprintedreportshowingwhereandwhenheorsheisscheduledtoworkPersonnelSystemsPersonnelsystemsarestillrelativelyuncommoninthehotelandcateringindustry.Individualhotelsorrestaurantstendtoemployarelativelysmallnumberofpeople,andusingacomplexcomputersystemtohelpmanagepersonnelmightthereforebeunproductive.人事薪資管理系統出勤刷卡作業.人事員工管理.制服領用作業.薪資銀行轉帳作業.現金發放作業.二期薪發放作業.勞健保所得稅作業.年度扣繳憑單作業.離職員工作業.出勤考核作業.排班表作業AccountingSystemsThetraditional,paper-basedmethodofaccountinginvolvesrecordingtransactionsinthreeledgers:asalesledger,apurchasesledgerandanominalledger.Becausea‘double-entry’systemisusedtoensureaccuracy,entrieshavetobemadeinseveralledgerstorecordasingletransaction.AccountingSystemsComputerizedpackagesimplifytheprocessbycompletingeachtransactioninasinglestep.AllnecessaryledgerentriesaremadeautomaticallywhenthetransactionisprocessedbytheaccountingsystemElectroniclinkstoothercomputersystemallowmanyofthepostingstobemadeautomatically.AccountingSystemsAccountingsystemsareusuallypurchasedinmodules,eachofwhichdealswithdifferentaspectsoftheaccountingprocess.Eachmodulecanworkasastand-alonepackage,orcanbeintegratedwithothermodulestogiveacompletecomputerizedaccountingsystem.Modularizationallowsbusinessestouseonlythosemoduleswhichareusefultothem.Modularizationalsoallowsbusinessestocomputerizeinstages.AccountingSystemModulesDebtors’-ledgermoduleCreditors’-ledgermoduleNominal-ledgermoduleDebtors’ledgermoduleFunctionsandbenefits:Recordsthedetailsofallsalesmadebythebusiness.Computerizedsystemensuresthatcustomeraccountsarealwaysaccurateanduptodate,andmeanthatend-of-monthstatementscanbeproducedpromptlyAutomaticallyprintsreminderstobesenttoclientswhosepaymentsareoverdue.Provideimportantmanagementinformationwhichmakesiteasiertomanagedebtorsefficiently(ex.Creditlimitreport)Creditors’LedgerModuleFunctionsandbenefits:Creditors’ledgerrecordsallpurchasesmadebythebusinessProvidevaluablereportandmanagementinformationex.Paymentsschedule,whichlisttheamountsduetocreditorsinacalendar-likeformatEnsuresthatpaymentismadeontime,thusmakinguseofdiscountsPreventpaymentbeingmadetoosoon,thusallowingusetobemadeofthe‘free’creditgivenbysuppliersNominal-LedgerModuleFunctionsandbenefits:Producethefinalaccounts:thetradingaccount,profitandlossstatement,balancesheetAccountscanbeproducedfarmoreregularlythanwouldbepossibleusingmanualmethods.Becauseaccountscanbeproducedmoreoften,managementareabletoreactmuchfastertochangesinperformance,andcontroloverthecompany’sfinancesismuchtighter.會計帳務管理系統會計總帳管理,多公司多部門帳務,傳票開立作業.各分類帳餘額作業,應收帳款.票據作業.應付帳款.票據作業,票據開立管理,各式財務報表列印.固定資財攤提作業.每期折舊作業MarketingSystemsComputerapplicationsthathelpidentifyandsatisfycustomerneedsandthushelpcompaniestoachievemarketingobjectives.Guest-historysystemsContact-managementsystemsSales-analysissystemsGuesthistorysystemsHotelshavetraditionallystoredalotofdataabouttheirregularcustomers.Maintainguesthistorymanuallyisbothexpensiveanddifficult.Computerizedsystemshelpbyallowingmuchmoreinformationtobestoredandprocessedwithvastlylessclericaleffort,andalsobyallowingthedatatobeaccessedmorequicklyandeasily.GuesthistorysystemsInmanycases,dataistransferredautomaticallyfromothercomputersystems,suchasthePMS,whichhelpstokeepthedatainthesystemaccurateanduptodateThedataofguesthistoryisaveryvaluablemarketingtoolThegeographicallyanddemographicallyinformationofguestscangiveanaccurateprofileof‘typical’guestsandtheirspending.GuesthistorysystemsDatacanbeusedindirectmailshotsandtotargetpromotionalcampaign.Restaurantsareusing‘frequentcustomerscheme’andcomputerizedEPOStotrackthespendinghabitsofcustomersformarketingpurpose.ContactmanagementsystemsFocusonpotentialcustomersbyrecordingandprocessingcustomerenquires.TendtobeusedmainlyinthesalesdepartmentStoresacontactnameandtelephonenumberforeachenquiry,alongwitharecordoftheservicesrequestedDetailsofcorrespondencearealsostoredonthesystemtoshowthestatusofeachenquiry,andtoseewhatoffershavebeenmadetotheclient.ContactmanagementsystemsSystemalsoactsasadiaryandautomaticallyremindstheuserofscheduledappointments(whomtocallormeetonacertainday)topreventthelostofsalesduetothecarelessness.SalesanalysissystemsProvidemanagementwithinformationonthebreakdownofsalesAllowmorecomprehensiveanalysistobeperformedAllowanalyzestobecompletedinsecondsEliminatetherepetitive,boringcalculationsassociatedwithsalesanalysisSalesanalysissystemsManagementcanperformsuchanalysismoreoften,whichallowsanaccurateprofileofthespendingpatternsofdifferentmarketsegmentstobebuiltup.Analysiscanalsoberepeatedfrequently,whichallowsmanagementtorespondquicklytochangesinspendingpatterns.採購物料管理系統廠商資料管理.物料產品管理,採購訂購作業.領貨.
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 手足口病病房护理质量查房
- 2025年无人机管制系统安全培训
- 2026年河北邯郸邱县党群系统事业单位招聘工作人员40人易考易错模拟试题(共500题)试卷后附参考答案
- 2026年河北石家庄元氏县民政局招聘劳务派遣制45人易考易错模拟试题(共500题)试卷后附参考答案
- 2026年河北省围场县事业单位招考易考易错模拟试题(共500题)试卷后附参考答案
- 2026届高三物理学科科学备考冲刺方案-从“解题”迈向“解决问题”
- 礼蕴家国仪启青春-高二上学期春节礼仪主题班会教案
- 探寻地球的史诗-高中一年级地理必修一《地球的历史》跨学科教学设计
- 掌握物理思维密码高效学习有方法-高中物理学习方法专题班会教案
- 清炒蒿子杆-素养导向的生活劳动课教案(小学六年级劳动)
- 部编版《道德与法治》六年级下册第7课《多元文化-多样魅力》课件共77张课件
- 沈阳华润万象城调研报告148p
- 老年活动打麻将活动方案
- 借名贷款协议合同范本
- 医疗护理员国家职业标准(2024版)
- 《半导体设备零配件清洗技术规范》
- T-JWEA 0001-2025 水利水电工程施工图审查技术导则
- 《医疗机构人员廉洁从业九项准则》考试试题(附答案)
- 石油化工安装工程预算定额(2019版)
- 医院收费窗口服务规范
- 2025年供销社笔试题目及答案
评论
0/150
提交评论