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职场交际英语知到课后答案智慧树章节测试答案2025年春海南职业技术学院第一章单元测试

Whatisthemostcommonwayforjobseeking?

A:ListeningtotheradioB:VisitingthecompanyC:ReadingthejobadsD:WatchingTV

答案:ReadingthejobadsWecansee"Mainduties"inMcDonald’sjobad,

whichmeans(

).

A:skillsB:qualificationsC:titlesD:requirements

答案:requirementsWhatisthefirstpartofaresume?

A:personalinformationB:skillsC:workexperienceD:educationalbackground

答案:personalinformationWhatistheChinesetranslationof“references”?

A:证明人B:教育背景C:工作经验D:资历

答案:证明人“Courteous”means(

).

A:confidentB:politeC:anxiousD:professional

答案:politeBeing

(

),professional,andpoliteisthebestwaytomaketherightimpression.

A:prepare

B:preparedC:preparationD:preparing

答案:preparedWhenitcomesto"Tellmeaboutyourself.“,theapplicantshouldgivea(

)answertothisquestion.

A:difficult

B:simpleC:brief

D:long

答案:brief

Whenansweringthequestion"Whyshouldwehireyou?",youshouldfocuson

your(

)thatapplytothejob.

A:difficultyB:anxietyC:strengthD:weakness

答案:strengthJobinterview(

)

isasetofrulesoneshouldacceptandfollowineverysinglejobinterview.

A:answersB:etiquetteC:methodsD:skills

答案:etiquetteApplicantshoulddress(

)duringajobinterview.

A:neatlyB:informallyC:improperlyD:messy

答案:neatly

第二章单元测试

Whenyoumeetyourcolleaguesforthefirsttime,howdoyougreetthem?

A:Hi!

B:What'sup?C:Howareyou?

D:Howdoyoudo?

答案:Howdoyoudo?

IamJamesSmith.I’vejust(

)asthepayrollclerk

intheMarketingDepartment.

A:done

B:joinedC:come

D:acted

答案:joinedLet'sgototheHRDepartment(

)alook.

A:hadB:tohaveC:havingD:have

答案:tohaveLetme(

youaroundthecompany.

A:showB:showed

C:toshowD:showing

答案:showMynameisPeterSmith.Iamincharge(

)theHRDepartment.

A:for

B:on

C:inD:of

答案:ofLet'sstart(

thefirstpart.

A:as

B:forC:with

D:in

答案:with

Ourcompany(

)inHangzhou.

A:islocatedB:locates

C:locate

D:located

答案:islocatedA:Whatareyouinchargeofinthecompany?

B:I'minchargeof(

)employees.

A:trained

B:trainingC:trainD:traind

答案:trainingForaman,awell-tailoredsuit,

polishedshoesandatiewillhelpyoupresentprofessionallyand(

).

A:clearly

B:clear

C:confidentD:confidently

答案:confidently

Toomuchperfumeandjewelry,overdoingofmakeupandbrightcolorsuit

should(

)intheoffice.

A:beavoided

B:avoid

C:avoided

D:avoids

答案:beavoided

第三章单元测试

A:Whoisspeaking,please?B:(

A:I'mMary.

B:What'sup?

C:MynameisMary.D:ThisisMaryspeaking

答案:ThisisMaryspeakingYou'dbettertakenoteswhenyouaremakingacall.

A:对B:错

答案:对Ifthepersonyouwantisnotin,weoftenuse(

)toshowpoliteness.

A:I’mafraidthat...B:Idon'tknowC:HoldonD:I’msorry

答案:I’mafraidthat...###I’msorryYoucan'tbeseenonthephone,soyouneedn'tsmile.

A:错B:对

答案:错Ifyouneedtoknowyourschedule,youcouldsay(

).

A:Wouldyoupleasesendmyscheduletomymailbox?B:What’smyschedulelike?C:What’smyschedulefortoday?

D:Letmecheckmyschedule.

答案:Wouldyoupleasesendmyscheduletomymailbox?###What’smyschedulelike?###What’smyschedulefortoday?

###Letmecheckmyschedule.Makingscheduleisveryimportant,youcandoitwheneveryouwant.

A:错B:对

答案:错What'stheEnglishtranslationof“笔记本电脑”?

A:laptopB:printerC:projectorD:photocopier

答案:laptopPleasedonotsendthepictures(

)attachment.

A:onB:withC:byD:at

答案:byIfweneedacolleaguetosendusafax,besuretosweetenyourmouth.

A:错B:对

答案:对A:What'syourfaxnumber,please?

B:(

).

A:Ofcourse.

B:Thesamewiththetelephonenumber.

C:Thank

you

so

much.D:Isee.

答案:Thesamewiththetelephonenumber.

第四章单元测试

Howmanycomponentsarethereinaninvitationcard?

A:SevenB:SixC:FiveD:Eight

答案:Five"Requestthepleasure/honorofthepresenceof"

means(

).

A:reply,ifyoupleaseB:thankyouC:youarewelcome

D:wouldliketoinvite

答案:wouldliketoinvite

Confirmingtheflightinformation,youshouldknowyourclient's(

).

A:flightnumber,arrivalgateandarrivaltimeB:arrivalgateC:flightnumberD:arrivaltine

答案:flightnumber,arrivalgateandarrivaltimeWhenaskingaboutthetrip,wemaysay:"(

)?"

A:Didyouhaveagoodtrip?

B:Nicetoseeyou!

C:AreyouMs.Jones?

D:Howdoyoudo?

答案:Didyouhaveagoodtrip?

Beforetouringtheworkplace,whatshould

wedofirst?

A:Weshouldintroducethesizeofworkshopfirst.

B:Weshouldmakeaperfectplanfirst.C:Weshouldgetthefeedbackfromtheguestsfirst.D:Weshouldtalkaboutthequalitycontrolfirst.

答案:Weshouldmakeaperfectplanfirst.Mostofourproductsstarthereandthisisour(

)(最新产品).Wethinkitwillbeverysuccessful.

A:headofSalesB:workshopC:latestproduct

D:presentation

答案:latestproduct

Ifyouwanttomakeaninvitationwithguests,youcansay

).

A:Howwouldyouliketocometoourdinnerpartywithme?B:Let'senjoydeliciousfood.C:MayIordernow?

D:Canyourecommendsomethingspecial?

答案:Howwouldyouliketocometoourdinnerpartywithme?I’ll(

)youupfromthehotellobbyatsixtomorrowevening,isthatok?

A:pickB:showC:runD:get

答案:pickThewritingofafarewellspeechneedtofollowthe5Sprinciple,theyare

).

A:addressB:memoriesC:thanksD:suggestionsandwishes

答案:address###memories###thanks###suggestionsandwishesThespeakershouldmaintaineyecontactwiththeaudienceduringthefarewellspeech.

A:错B:对

答案:对

第五章单元测试

Generallyspeaking,therearetwotypesofbusinessmeetings.Oneisformalandtheotherisinformal.

A:错B:对

答案:对Formalmeetingsmayhappenanytimeanywherewithoutfullpreparation.

A:对B:错

答案:错A:Doeseveryoneagreewithourplan?

B:(

A:Idon'tknow.B:No,Idon'tlikeit.C:I’msorry.D:Greatthen,let’sgetstarted.

答案:Greatthen,let’sgetstarted.Theheadofanagendaincludes(

).

A:timeofthemeetingB:placeofthemeetingC:titleofthemeetingD:participants

答案:timeofthemeeting###placeofthemeeting###titleofthemeeting###participantsInbusinessmeetings,trytofocusandshareorexchangeyourviewsorinformationwhenit'syourturn.

A:对B:错

答案:对Togiveapologiesforsomeonewhoisabsent,youmightsay:"(

)."

A:IamafraidJennycan'tbewithustodaybecausesheisill.B:Jennyisill.C:Jennyisabsenttoday.D:Iamsorry.

答案:IamafraidJennycan'tbewithustodaybecausesheisill.Whenclosingameeting,youmaysay(

).

A:Shallweleavethatitem?B:Ideclarethemeetingclosed.C:Let'smoveontothenextitem.D:Letmequicklygoovertoday'smainpoints.

答案:Ideclarethemeetingclosed.“会议纪要”的英文是(

A:MeetingMinutesB:MeetingAgendaC:MeetingDiscussionD:Meetingpreparation

答案:MeetingAgendaAgendasareusuallycirculatedtomeetingparticipants(

)ameeting.

A:beforeB:duringC:afterD:attheendof

答案:beforeMinutesareanofficial(

)oftheproceedingsofaformalmeeting.

A:recordB:experienceC:discussionD:decision

答案:record

第六章单元测试

Toadvertiseproductseffectively,oneshouldconsidertheproduct's(

).

A:creativesideB:easierandmemorablenameC:goodimageD:impressivelogo

答案:creativeside###easierandmemorablename###goodimage###impressivelogoWecanfindadvertisementsfromdifferentchannels,likeTV,newspaper,magazine,interne,andbillboard.

A:对B:错

答案:对Aprodudct'ssellingpointsgenerallyincludeits(

).

A:otherinformationB:qualityandperformanceC:impressivelogoD:materials

答案:otherinformation###qualityandperformance###materialsThesentence"Alwaysbeclosing"means(

).

A:成交B:总是关闭C:失败了D:被关了

答案:成交Usuallyanegotiationincludesfourstages.Theyare(

).

A:bargainingB:smalltalkC:makinganagreementD:preparation

答案:bargaining###smalltalk###makinganagreement###preparationNegotiationisadialogueamongnations,companies,non-profitorganizationsorindividuals.

A:对B:错

答案:对WhatdoestheChinesemeaningof"ShippingMark"?

A:单价B:运输标记C:数量D:索赔

答案:运输标记The4Psmarketingtheorywasproposedby(

).

A:JeromeMcCarthyB:JohnFordC:BernardShawD:RobertLauter

答案:JeromeMcCarthyThecontractpreparedbythebuyeristhepurchasecontract.

A:错B:对

答案:对The4Csmarketingtheorywasraisedby(

).

A:JohnFordB:RobertLauterC:BernardShawD:JeromeMcCarthy

答案:RobertLauter

第七章单元测试

WhatistheEnglishTranslationsof“出价人,投标人”?

A:appointmentB:bidderC:promoteD:sample

答案:bidderTheChinesemeaningof

"Areyouavailabletoday?"is“你今天有空吗?”

A:错B:对

答案:对Whataretherightclosingsoftenusedinathank-youlettertoacustomer?

A:YourloveB:TakecareC:LovelyD:Sincerely

答案:Takecare###SincerelyItisnecessarytoidentifythereasonwhyyouwritethethank-youlettertoacustomer.

A:错B:对

答案:对Todealwithcustomercomplaint,oneshould(

).

A:fixB:listencarefullyC:apologizeD:acknowledge

答案:fix###listencarefully###apologize###acknowledgeCustomerserviceisadifficultjob.

A:错B:对

答案:对The"threeguarantees"inafter-salesservicerefersto(

).

A:returnB:repairC:replacementD:review

答案:return###repair###replacementAccordingtothelesson,whenyouaregoingtoanswerthecustomers’questionsaboutafter-salesservice,payattentiontothefollowingexcept(

).

A:Solvethemostimportantproblemsfirst.B:Speakquietly.C:Don’tasy‘absolutely’,‘must’.D:Bearyourselfwell.

答案:Speakquietly.Incustomerservice,expandingbusinessmeanslookingfornewbusiness,recommendingnewproducts,includingnewcustomersandnewopportunities.

A:错B:对

答案:对Wecantakethefollowingactivitiesforsalespromotionexcept

).

A:televisionadvertisingB:playinggamesC:tradefairsD:newspaperadvertising

答案:playinggames

第八章单元测试

WhatistheChinesetranslationof“destination”?

A:旅行方式B:时差C:行程D:目的地

答案:目的地"Itinerary"

means(

).

A:agencyB:destinationC:flightD:planoftravel

答案:planoftravel"king-sizebedroom"means(

)inChinese.

A:单人间B:双人间C:标准间D:大床房

答案:大床房Ifaguestasksabouttheroomrate,whatwouldhesay?

A:Isbreakfastincluded?B:HowmayIhelpyou?C:What’stheroomratepernight?D:MayIhaveyournameandphonenumber,please?

答案:What’stheroomratepernight?Aftertakingofftheplane,youwillgothrough(

)firsttohaveyourdocumentchecked.

A:theImmigrationCounterB:theCheck-inCounterC:theBaggageClaimD:theCustomsCheck

答案:theImmigrationCounterOntheboardingpass,youcanseesomeinformationexcept(

).

A:priceB:boardingtimeC:seatnumberD:flightnumber

答案:priceMorethan$10.000ofcash

attheimmigrationcountermust(

),oritwillbeconfiscated.

A:declareB:bedeclareC:bedeclaredD:declared

答案:bedeclaredDoyouwanttopay(

)cashor(

)creditcard.

A:by,byB:in,byC:in,inD:by,in

答案:in,byI'mafraidwearefullybooked(

)the5th.

A:forB:withC:ofD:by

答案:byThehotelisfullandthereissomeone(

)yourroom.

A:takingB:takeC:takesD:totake

答案:taking

第九章单元测试

Whenchoosingabooth,anexhibitorwillconsidertheboothtype,size,location,price,etc.

A:错B:对

答案:对Ifanexhibitorwantstoapplyforabooth,he/sheshould(

).

A:arrangethepaymentandreceiveexhibitormanualB:fillintheboothapplicationformC:signtheagreementD:faxthecopyormailtheoriginalapplicationformtotheorganizerE:confirmboothallocation

答案:arrangethepaymentandreceiveexhibitormanual###fillintheboothapplicationform###signtheagreement###faxthecopyormailtheoriginalapplicationformtotheorganizer###confirmboothallocationPublictradefairsareopento

).

A:ChineseonlyB:thegeneralpublicC:certainpeopleD:companyrepresentativesonly

答案:thegeneralpublicManytradefairsarebookedquitequickly.Anearly(

)isthereforeadvisable.

A:settingobjectivesB:budgetplanningC:registrationD:advertising

答案:registrationWhichofthefollowingisNOTaboothservice?

A:Handout/collectbusinesscards.B:Demonstratetheproduc.C:Gatherinformationaboutcompetitors.D:Haveasmalltalkwithfriends.

答案:Haveasmalltalkwithfriends.WhatistheChinesemeaningof"BudgetPlanning"?

A:现金交易B:买卖规划C:预算规划D:售货计划

答案:预算规划“Inbusiness,youdon'tgetwhatyoudeserve,yougetwhatyounegotiate.”Thissentencetellsustheimportanceofcommunicationinbusinessnegotiation.

A:错B:对

答案:对Iftheofferisunacceptable,youcouldsay(

A:Thepriceisfarbeyondourbudget.B:Thepriceistoohigh.C:Thepriceisunacceptable.D:I’mafraidwecan’tagreetotheprice.

答案:Thepriceisfarbeyondourbudget.###Thepriceistoohigh.###Thepriceisunacceptable.###I’mafraidwecan’tagreetotheprice.WhatistheEnglishtranslationof“成本价”?

A:sellingpriceB:costpriceC:buyingpriceD:specialpr

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