旅游英语（第五版 ） 课件 Pre-task Basic knowledge for the course

Pre-taskBasicKnowledgefortheCourseI.Briefintroductiontothecourseandsuggestionsforlearningthiscourse.1.ThecontentsandobjectivesofEnglishfortourism.TheEnglishlanguagethatthetourguideusestoservethetourists.ItspecificallyreferstotheEnglishlanguageusedbyalocalguidewhenhe/sheoffersservicetoatourgroup.2.Evaluationsystemforthiscourse.(Dependontheteacher)3.Teacher’srequirementsandsuggestions.(Dependontheteacher)LearningpurposesII.BasicknowledgeaboutEnglishfortourism1.TwotypesoftravelagenciesinChina.2.ClassificationoftourguidesinChina.3.Thedutiesoftourguide.4.TheoriginofChina’stourismemblem5.Nineabilitiesthatthetourguideshouldpossess:6.Workingproceduresoflocalguide.7.Usefulvocabulary8.Tourguide’sappearanceandclothes9.TenpointsthatthetourguideshouldkeepinmindIII.PreparingworkbeforemeetingonarrivalLearningpurposesBasicknowledgeAboutEnglishfortourism1.TwotypesoftravelagenciesinChina:Thefirsttypeisnationaltravelagency,ithandlesdomestictoursonly.Thesecondtypeisinternationaltravelagency,ithandlesbusinessesofforeignersinboundtours,domestictoursandChineseresidentsoutboundtours.BasicknowledgeAboutEnglishfortourism2.ClassificationoftourguidesinChina.(1)Thereare2categoriesoftourguidesaccordingtothelanguagetheyuse:Chineseorforeignlanguages.(2)Boththeabovecategoriesaredividedintofourclassifications:Primary初级Intermediate中级Senior高级Superfine特级BasicknowledgeAboutEnglishfortourism3.ClassificationoftourguidesinChina.(3)Thereare4categoriesoftourguidesaccordingtotheservicestheyoffertothetourists:LocalguideNationalguideTourleader/escort(group/teamleader)LecturerBasicknowledgeAboutEnglishfortourism4.Thedutiesofatourguide:(1)Thetourguideshoulddoeverythingpossibletoensurethatthetouristsobtainthemaximumenjoymentandsatisfactionfromthetour.(2)Thetourguideshouldpayparticularattentiontothehealthandsafetyofthetourists.(3)Theourguideshouldsupervisethetransportingofthetourists’language.(4)Thetourguideshouldassistthetouristsintheirdealingswiththeairlines,hotelsandotherprincipals.BasicknowledgeAboutEnglishfortourism4.Thedutiesofatourguide:(5)Thetourguideshouldcoordinateallarrangementsincooperationwiththehotels.(6)Doeverythingpossibletobecomeknowledgeableaboutthecitiesandsitesincludedintheitineraryofeachtrip.(7)Submitcompleteandaccuratetripreports.BasicknowledgeAboutEnglishfortourism5.TheoriginofChina’stourismemblemHorseAbovetheDragonSparrowBasicknowledgeAboutEnglishfortourism5.TheoriginofChina’stourismemblem:ThedesignisbasedonThefamousbronzehorse.Itispoisedasifflying,andoneofitshoovesrestslightlyonaswallowwithwingsoutstretched,suggestinginabeautifulandimaginativewaythealmostdivinepower,whichtheChinesepeoplebelievethehorsepossess.BasicknowledgeAboutEnglishfortourism6.Nineabilitiesthatthetourguideshouldpossess:(1)Observationability.(2)Abilitytorelateeventstowealthofknowledge.(3)Operationalability.(4)Fullofresourcesinanyemergency.(5)Goodmemory.(6)Informativeanddidactic(教诲的)tourguidingstories.(7)Abilitytoworkindependently.(8)Goodcommunicationskillswithtourists.(9)Abilitytoappreciatepainting,music,artifactsandsoon.BasicknowledgeAboutEnglishfortourism7.Workingproceduresoflocalguide(1)Acceptingtheassignment.(2)Makingenoughpreparations.(3)Meetingtouristsuponarrival(4)Offeringservicesonthewaytothehotel.(5)Checking-inservice.(6)Introducingfacilitiesofthehotel.(7)Discussingtheitinerary.(8)Enjoyingthe1stmeal.BasicknowledgeAboutEnglishfortourism7.Workingproceduresoflocalguide(9)Sightseeing.(10)Shopping.(11)Illnessandcare.(12)Seeing-off.BasicknowledgeAboutEnglishfortourism8.Usefulvocabulary旅行社：travelservice,travelagency一类社：China’scategoryAtravelagency二类社：China’scategoryBravelagency三类社：China’scategoryCTravelagency旅游指南：guidebook国际导游：internationaltourguide旅游团陪同：tourescort/conductor/director服装仪表：clothes,bearingandexperience导游旗：tourguideflag旅游线路：tourroute游览：touring旅游：travellingBasicknowledgeAboutEnglishfortourism8.Usefulvocabulary观光旅游：sightseeingtour;出境游：outboundtourism/travel出境游客：outboundtourist;避暑胜地：summuerresort海滨胜地：seasideresort;疗养胜地：healingresort旅游散客：independenttraveler;轻便行李：lightluggage托运行李：registered/checkedluggage;行李电梯：baggageelevator正常航班：regularflight国内航班：domesticflight航班号：flightnumber航班候机楼：terminal手推车：trolley停机坪：landingfieledBasicknowledgeAboutEnglishfortourism9.

Tourguide’sappearanceandclothes<1>Keepyouneat,tidyandnatural.保持整洁自然。<2>Makeyourgesturegracefulandnatural.姿势优雅自然。<3>Makeyourclothesconvenientfortouringinscenicspots,suchasmountainsetc.Casualwearisaccepted,formalwearisrecommendedfordistinguishedguests.Fancydressisnotrecommended.便捷着装以适应不同的景点，如山地。可穿休闲装，接待特殊的、尊贵的客人时可穿正装。切勿穿奇装异服。<4>Lightmakeupisappropriate,heavymakeupisinappropriate.可化淡妆，不适合浓妆。<5>Afewornamentsarepermitted,lotsofornamentsarenotrecommended.佩饰宜少不宜多。<6>Blackleatherskirtisforbiddenforladies.女导游切勿穿黑皮裙（为国际上普遍认可的，招揽皮肉生意时所穿服饰）。BasicknowledgeAboutEnglishfortourism10.

Tenpointsthatthetourguideshouldkeepinmind<1>Makesureallthetouristsonthecoachcouldhearyou.让车上所有游客都能听到你的讲解。<2>Makeyourspeechhaveemotionandrhythm.使自己的讲解富有感情与节奏。<3>Useappropriatewords.措辞恰当。<4>Useyourmicrophonecorrectly.正确使用麦克风。<5>Languageshouldbeacceptablewhenitisnecessarytogivestrongcommandstotouristsfortheirsafety.警告游客危险事物时请选择游客可接受的语言。BasicknowledgeAboutEnglishfortourism10.

Tenpointsthatthetourguideshouldkeepinmind<6>Chooseappropriatelocationtogiveaninterpretation.选择合适的讲解地点。<7>Speechshouldbeinterestingandhumourous.讲解生动幽默。<8>Choosespecialvocabulary-becausetouristscomefromallwalksoflife.根据不同的游客群选用适当的措辞。<9>Faceallthetouristswheninterpreting.讲解时面向所有游客。<10>Wearasmilingfaceandbeamiabletotourists.面带微笑，和蔼可亲。JanetJinisaseniorinternationaltourguideofBeijingSunshineInternationalTravelService.ShewasinformedthedaybeforeyesterdaythatatourgroupfromU.S.AwillcometoBeijingtoday,July6,2010.ThegroupwilltravelaroundBeijing.JanetJinisassignedtobethegroup’slocalguideinBeijing.ThefollowingisthegeneralinformationofthetourgroupGeneralinformationBackground1.Characteristicofthetour:6-dayBeijingpackagetour2.Characteristicsofthetourgroup:Name:HolidayTourGroup15people,2five-year-oldkids,6women(between25---45,7men(between25—45))，[Note:

aMuslim,akidallergictoMSG]From,WashingtonState,USA.TourLeader:Mr.DanielBlack3.Itinerary(omitted)Background4.HotelName:ChinaResourcesFriendshipHotelClass:four-star

Address:ChaoyangDistrict,Beijing5.ReceivingtravelagencyBeijingSunshineInternationalTravelAgencyLocalguide:JanetJin6.ArrivalFlight:UA851,fromWashingtonStateArrivaltime:14:20,July6,2022.Classoftheflight:economyclassArrivalairport:BeijingInternationalAirportPreparingworkQuestions:IfyouwereJanetJin,whatpreparationsshouldyoudo?PreparingworkPreparingworkPreparingworkPreparingworkPreparingworkPreparingworkPreparingworkPreparingworkBeforeleavingtomeettheflight,calltheairlinefirsttobesureitisontime.(2)Contactthebusdrive