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CONSUMER&
BRANDBrandKPIs
for
milk:
Horizon
Organicin
the
United
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Horizon
Organic’sperformanceinthe
milk
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202473%
of
Horizon
Organic
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Horizon
Organic’s
branding
resonates
more
with•Horizon
Organic
ranksfifthinawareness
within
theMillennialsmilk
market•Horizon
Organic
generally
appealstomen
more
than
•Thepopularity
ratingof
Horizon
Organic
is34%women•Horizon
Organic
ranksfifthinconsumption•Among
Horizon
Organicenthusiasts,40%
fallunderthe
high-income
category•Interms
of
loyalty,Horizon
Organicis
outsidetheTop10
inthe
United
States•Consumers
want
theirmilk
brandsto
havehighvalue,honesty
/trustworthiness,
andauthenticity•Horizon
Organic
hasascore
of22%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
forHorizon
Organic
at
73%Brand
profile:
snapshotBrand
performance
of
Horizon
Organic
inthe
UnitedStates73%68%34%29%22%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=845,
respondents
who
know
the
individual
brand
(popularity),
n=845,
respondents
who
knowthe
individual
brand
(consumption),
n=242,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=845,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Horizon
Organic’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations38%35%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeHorizon
Organicbygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatHorizon
Organicislikedby8%
ofBabyboomers
and
23%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
9%
and
27%,
respectively.31%29%27%23%ForMillennials
andGen
Z,
38%
and
31%
feel
positivelytowards
Horizon
Organic,versus
35%
and29%.
Socurrently,
forHorizon
Organic,Millennials
connectmost
with
theirbrandcompared
tothe
overall
industryuser.9%8%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=285,
HorizonOrganic
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Horizon
Organicgenerally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Horizon
Organicshowsthatwomen
are
less
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof14%12%86%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Horizon
Organic
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.45%55%50%50%55%
ofmen
likeHorizon
Organiccompared
to
45%
of
women,
whereasfortheoverall
industry,50%
of
womendrinkmilk
compared
to
50%
of
men.85%14%
ofHorizon
Organic
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to12%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=285,
HorizonOrganicenthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Horizon
Organic
enthusiasts,
40%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.22%27%Single33%35%33%40%13%13%CoupleSingleparentNuclear40%
ofHorizon
Organic
enthusiastsarefrom
high-income
households.Horizon
Organic’sbrandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
27%
ofHorizon
Organicenthusiastshavethiscurrent
living
situation.9%9%27%32%20%Multi-generational5%4%14%ExtendedOther28%18%8%9%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=285,
HorizonOrganic
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
brands
to
have
high
value,
honesty
/
trustworthiness,and
authenticityBrand
profile:
qualitiesQualitiesdrinkers
want
from
milkbrandsAuthenticityFormilk,thetopthree
qualitiesdrinkerswant
fromabrandare
high
value,honesty
/trustworthiness,
andauthenticity.60%40%20%0%Thrill/ExcitementBoldnessClevernessSustainabilityHorizon
Organicdrinkers
alsoappreciatethese
key
attributes,indicatingHorizonOrganicexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatHorizon
Organicenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityHorizon
Organicshould
work
onpromoting
cleverness
toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brandshave
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=242,
HorizonOrganic
consumers’,
n=285,
HorizonOrganic
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Horizon
Organic
fans,
34%
state
that
they
get
excited
about
milkproductsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkingeneral?45%38%37%34%33%29%29%28%24%23%23%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIliketotalkabouttopicsrelating
tomilkIknow
and
trustmilk
productsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=285,
HorizonOrganic
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1173%
of
Horizon
Organic
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk,theaverage
awareness
of
abrandinthe
United
Statesis48%.
Awareness
ofHorizon
Organic,however,
isat68%.Awareness34%
ofU.S.
milk
drinkers
saytheylikeHorizonOrganic,compared
toanindustryaverage
brandpopularity
of31%.28%
ofindustrydrinkers
intheUnitedStatessaytheydrinkHorizon
Organic,withtheaverage
consumptionof
abrand
at28%.BuzzPopularity73%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.Horizon
Organichasbeen
noticed
less
inthemediacompared
to
other
brands,with
a“Buzz”score
of22%compared
to
25%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:Milk
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=845,
respondents
who
know
the
individual
brand
(popularity),
n=845,
respondents
who
knowthe
individual
brand
(consumption),
n=242,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=845,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Horizon
Organic
ranks
fifth
in
awareness
within
the
milk
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofHorizon
OrganicRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Silk86%78%73%71%68%66%55%26%24%22%BlueDiamond's
AlmondBreeze232%34FairlifeLactaid5HorizonOrganicChobaniUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Organic
ValleyParmalat68%8Outofallrespondents,
68%
were
aware
of
HorizonOrganic.
Thisranksthemfifthcompared
tootherbrandssurveyed
inthismarket.9Maple
HillCreameryAlta
DenaAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Horizon
Organic
is
34%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofHorizon
OrganicRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Silk43%41%38%35%34%32%32%31%30%27%2FairlifeBlueDiamond's
AlmondBreeze34%34Neutral
MilkHorizonOrganicAlta
DenaOutofconsumers
who
knew
thebrand,
34%
saidtheyliked
Horizon
Organic.Thisranksthemfifth
comparedtootherbrandssurveyed
inthismarket.5666%Organic
ValleyChobani789Maple
HillCreameryParmalatPopularityN/A1014
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=845,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Horizon
Organic
ranks
fifth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofHorizon
OrganicRank#
BrandUsage
%39%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
milk,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Silk2Fairlife36%29%3Neutral
Milk36%Outofconsumers
who
knew
thebrand,
28%
saidtheydrankHorizon
Organic.ThisranksthemfifthBlueDiamond's
AlmondBreeze434%compared
to
other
brandssurveyed
inthismarket.5HorizonOrganicOrganic
ValleyChobani29%629%728%71%8Alta
DenaT.G.Lee26%924%UsageN/A10Lactaid23%15
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=845,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Horizon
Organic
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofHorizon
Organic’sconsumersRank#
BrandLoyalty
%83%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Silk2Fairlife82%27%BlueDiamond's
AlmondBreeze382%4a280%5T.G.Lee79%6ParmalatChobaniOrganic
ValleyNeutral
MilkLactaid78%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk,which
of
thefollowing
brandsareyou
likely
toconsume
againinthe
future?”.777%73%876%974%Outofrespondents
whohavedrankHorizon
Organic,73%
saidthey
would
consume
the
brandagain.LoyaltyN/A1074%16
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=242,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Horizon
Organic
has
a
score
of
22%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofHorizon
OrganicRank#
BrandBuzz%33%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.BlueDiamond's
AlmondBreeze122%2Fairlife32%3Neutral
MilkSilk32%Outofconsumers
who
knew
thebrand,
22%
saidtheyhadheardaboutHorizon
Organic
inthe
media.
Thisranksthemeighthcompared
toother
brandssurveyed
inthismarket.431%5Alta
DenaChobani28%628%7Lactaid24%8HorizonOrganicMaple
HillCreamerya222%78%922%BuzzN/A1021%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=845,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifya
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