铁路客运服务英语课件 Unit 4

Unit4

WaitingHallContent12345SectionA:Startingout

SectionC:PassageReading

SectionD:ExpandingView

SectionE:Self-evaluationSectionB:ListeningandSpeakingSectionA:StartingoutLookatthefollowingsignsandtrytoguesswhattheyare.WaitingHall

Directionsigns Freemobilecharging SharedPowerBankBusinessClasswaitingroom VIPWaitingroomSectionA:StartingoutLookatthefollowingsignsandtrytoguesswhattheyare.1.WaitingHall

2.BusinessClasswaitingroom3.Freemobilecharging4.SharedPowerBankSectionA:StartingoutLookatthefollowingsignsandtrytoguesswhattheyare.5.BusinessClasswaitingroom6.Directionsigns SectionA:StartingoutLookatthefollowingsignsandtrytoguesswhattheyare.SectionB:ListeningandSpeaking123Conversation1

Conversation2Conversation3SectionB:ListeningandSpeakingConversation1WherecanIchargemycellphone?

Thereisachargingplaceinthemiddleoftheoppositeaisle.Youcanchargeitforfree.2.Whereisthesharedportablebattery?Thereisasharedportablebatterynexttothewaterdispenser.Activity1:Listenandanswer

Conversation1ThereisachargingplaceintheYoucanchargeitforfree.2.Thereisasharedportablebattery.Activity2:Listenagainandfillintheblanks

middleoftheoppositeaisle,nexttothewaterdispenser.Conversation1Workinpairs.Readtheconversationatleasttwice,changingroleseachtime.Activity3:Workinpairs

Conversation1P:IsthereaplaceIcanchargemycellphone?Mycellphoneispoweroff.C:Yes,thereisachargingplaceinthemiddleoftheoppositeaisle.Youcanchargeitforfree.P:Yes,Icanseethat,butthechargingportsarealloccupied.I’minahurrytochargemyphonenow.C:Don’tworry,thereisasharedportablebatterynexttothewaterdispenser,whichcanberentedbyscanningthecode,5yuananhour,andfreewithin3minutes.P:Howtoscanthecode?C:DownloadWeChatorAlipay,youcanscanthecode.P:Oh,that’sgreat.IhaveWeChat,thankyou!C:You’rewelcome.Conversation1Apassengerisinthewaitingroomandhefeelsveryboring,sohewantstogosomewhereelse.Aclerkremindshimtocheckin40minlater.Activity4:MakeupyourowndialogueConversation2WherecanItrysomelocalfood?Youcouldgotothepedestrianstreetinthecenterofthecity.Thereareallkindsofsnacksandshoppingshops.2.Arethereanyscenicspotsnearby?JianghanRoadPedestrianStreetisthelongestpedestrianstreetinChina,notonlyabustlingbusinessdistrict,butalsoaplacefullofhistoricalcharm.Activity1:Listenandanswer

Conversation21.TakesubwaygetoffatJianghanRoadstation.2.JianghanRoadPedestrianStreetisinChina.Activity2:Listenagainandfillintheblanks

thelongestpedestrianstreetMetroLine2‌Conversation2Workinpairs.Readtheconversationatleasttwice,changingroleseachtime.Activity3:Workinpairs

Conversation2P:Hello!Couldyourecommendagoodplacetoeatnearby?I’dliketotrysomelocalfood.C:OK,noproblem.Whattimedoesyourtraindepart?P:8o’clockatnight.C:Oh,that’splentyoftime.Irecommendyoutogotothepedestrianstreetinthecenterofthecity.Thereareallkindsofsnacksandshoppingshops.Itisveryconvenient.P:Thankyouverymuch!HowcanIgettothecitycenter?C:TakeWuhanMetroLine2‌,tothedirectionofFozulinggetoffatJianghanRoadstation.Conversation2P:OK,arethereanyscenicspotsnearby?C:JianghanRoadPedestrianStreetisthelongestpedestrianstreetinChina,notonlyabustlingbusinessdistrict,butalsoaplacefullofhistoricalcharm,witharicharchitecturalstyle,knownasthe“20thcenturyarchitecturemuseum”,whichisagoodplacetovisit.P:That’sgreat,thankyou!C:Youarewelcome,remembertoreturntothetrainstationbefore7PM,don’tmissthetrain.Conversation2Apassengeriswaitingforthetrain.Carryingseveralbagsalongwithhim,heasksaclerkabouthowtodepositthemattheinformationdesk.Activity4:MakeupyourowndialogueConversation31.Isthereanyfoodordrinkserviceinthewaitingarea?Yes.Thereisasupermarketonthegroundfloorofthewaitinghallwithallkindsofdrinks.Onthesecondfloor,therearefastfoodrestaurantsandrestaurantswithChinesecharacteristics.2.Iboughtabusinessseat,wherecanIwait?Youcanwaitinthebusinessclasswaitingroom,whichprovidesfreesnacks,drinks,coffeeandfoodservice.Activity1:Listenandanswer

Conversation31.Thereisasupermarketwithallkindsofdrinks.2.Youcanwaitinthebusinessclasswaitingroom,whichprovides.Activity2:Listenagainandfillintheblanks

onthegroundfloorofthewaitinghallfreesnacks,drinks,coffeeandfoodserviceConversation3Workinpairs.Readtheconversationatleasttwice,changingroleseachtime.Activity3:Workinpairs

Conversation3P:Excuseme,isthereanyfoodordrinkserviceinthewaitingarea?C:Yes.Thereisasupermarketonthegroundfloorofthewaitinghallwithallkindsofdrinks.Onthesecondfloor,therearefastfoodrestaurants,includingMcDonald’s,KFC,andrestaurantswithChinesecharacteristics,offeringvariousstaplefoods,snacksanddrinks.P:OK,thanks.Iboughtabusinessseat,wherecanIwait?C:Youcanwaitinthebusinessclasswaitingroom,whichprovidesfreesnacks,drinks,coffeeandfoodservice,andalsoprovidesinformationaboutthetraintothedeparturetime,ticketgate,platformandsoon.P:Great,thankyou!C:You’rewelcome.Gostraightaheadandyou’llseethebusinesswaitingroom,whichisjustoppositethesupermarket.Conversation3Supposeyouareinthewaitingroom,amancomestoyouandbegsforyourhelp.Hewantsyoutotakecareofhisluggageforawhile.Activity4:MakeupyourowndialogueWordsandphrases

Activity3:Workinpairs.charge/tʃɑrdʒ/v.充电staple/ˈsteɪp(ə)l/v.

装订occupy/ˈɑkjəˌpaɪ/v.占据、使用characteristics/ˌkɛr(ə)ktəˈrɪstɪk/n.特征sharedportablebattery

共享充电宝architectural/ˌɑrkəˈtɛk(t)ʃ(ə)rəl/

adj.建筑的dispenser/dɪˈspɛnsər/n.自动取物装置museum/mjuˈziəm/n.博物馆bustling/ˈbəs(ə)lɪŋ/adj.繁忙的pedestrian/pəˈdɛstriən/

n.行人SectionC:PassageReadingThewaitingroomSectionC:PassageReading

Thewaitingroom,nomatterwhatthesize,isequippedwithacertainamountofinfrastructures,suchastoilets,boiledwater,storesandothernecessaryfacilities.Generallythereiscentralheating(winter)orcooling(summer)opening.Someroomsingoodconditionprovidevideosecurityequipment.Waitingroomsareequippedwithacertainnumberofseatsforpassengerswaitingfortheirtrainsandsomespecialwaitingareasforspecialneeds,suchasmaternalandinfantloungesandsoldiers’waitingrooms.Additiontothehardware,softwareservicescanalsobasicallymeettheneedsofthewaitingpassengers.Regularcleaningremainsagoodenvironmentforpassengers.Wordsandphrases

Activity3:Workinpairs.infrastructure/ˈɪnfrəˌstrək(t)ʃər/n.基础设施facility/fəˈsɪlᵻdi/n.设施killtime

打发时间waitinghall

候车室maternal/məˈtərn(ə)l/

adj.母亲的videosecurityequipment

监控设备infant/ˈɪnfənt/adj.幼儿的；婴儿的boiledwater

开水2.centralheating

集中供暖3.videosecurityequipment

视频安防设备4.softwareservice

软件服务5.killtime打发时间ExercisesTermstranslation

ExercisesSentencestranslation1.Someroomsingoodconditionprovidevideosecurityequipment.

一些状况良好的房间提供视频安全设备。2.Regularcleaningremainsagoodenvironmentforpassengers.

定期清洁可以为乘客提供好的候车环境。3.Generallythereiscentralheating(winter)orcooling(summer)opening.

一般有集中供暖（冬季）或制冷（夏季）开放。4.Additiontothehardware,softwareservicescanalsobasicallymeettheneedsofthewaitingpassengers.除了硬件，软件服务也能基本满足候车旅客的需求。SectionD:ExpandingViewPeople’sRailwayforthePeopleIn2008,19yearoldCheFeifeihadamajoreventinherlife:shegraduatedfromschoolandjoinedtherailwayasastewardontheT112113expresstrainfromHangzhoutoLanzhou.Whenpassengersgotonthetraintoverifytheiridentitycardsandtickets,shewouldtryherbesttorememberthesurnameofkeypassengerstofacilitateaccuratecommunication.Asshetouredthecarriages,shecarefullyobservedeachpassengertounderstandtheirneedsinadvance.Whenregisteringthepassenger’sIDcard,ifthepassengerhappenstohaveabirthday,shewillalsosendabirthdaycardpreparedbyherself.Thiskindofwarmgesturealwaysleavesadeepimpressiononpassengersduringthejourney.SectionD:ExpandingViewPeople’sRailwayforthePeopleIn2022,CheFeifeiwaselectedtoattendthe20thNationalCongressoftheCommunistPartyofChina.Afterreturningtoherpostattheendofthecongress,sheundertookthetaskofpropagandizingthespiritofthe20thNationalCongressoftheCommunistPartyofChina.Shetookthehighspeedtrainasapropagandaplatform,andalsousedhersparetimetogodeepintoenterprises,schools,communities,andfactories,usingherpersonalexperienceandtruefeelingstoshareherfeelingsandshowthestyleoftherailwaytorailwaycadres,workersandthepublic.Uptonow,shehasparticipatedin72presentations,withatotalofmorethan10,000peopletuningin.Sherepeatedlysaid,“Thetrainismystage,andwhatIdoistodomybesttopassontheoriginalmissionof‘people’srailwayforthepeople’tomorepeople.”Wordsandphrases

Activity3:Workinpairs.surname/ˈsərˌneɪm/n.姓facilitate/fəˈsɪləˌteɪt/v.

促进congress/ˈkɑŋɡrəs/n.代表大会propagandize/ˌprɑpəˈɡænˌdaɪz/v.宣传presentation/ˌprɛznˈteɪʃən/n.演讲cadre/ˈkɑdri/n.骨干、干部SectionE:Self-evaluationⅠ.Wordsandphrasestranslation茶座候车室贵宾室软席候车室洗手间购物中心投入运营基础设施打发时间SectionE:Self-evaluationⅠ.Wordsandphrasestranslation缩短监控设备充电单程旅行自动取物装置上车时间免费在贵宾室休息需要付费吗？因为您购买了软座票，您可以在贵宾室免费休息。您能告诉我贵宾室在哪吗？广播会通知您上车时间。您乘坐的车将在20:30开出，您还需要等50分钟。我在哪儿可以拿到报纸和杂志？请出示您的车票和贵宾卡。SectionE:Self-evaluationⅡ.SentencestranslationReference

Answers

toExercisesSectionEⅠ.Wordsandphrasestranslation.茶座teahouse候车室WaitingRoom贵宾室VIProom软席候车室Softseatwaitingroom洗手间restroom购物中