新理念职业英语-旅游英语课件Unit-2-Checkin-Service-at-the-Hotel

Unit2Check-inServiceatthehotel《新理念职业英语--旅游英语》2UnitObjectives■Knowtheworkingprocessabouthotelcheck-in;■Gettoknowinfluence,developingphasesandmajorthoughtsofConfuciusculture;■Gettoknowtheregistrationformandhowtofillitin.3Unit2WarmupReadingAListeningSpeakingReadingBWritingProjectVocabularyGrammarCulturalExtension4WarmupTaskMatchthenameswithrelevantpictures.A.MountTaiD.LiugongIsland5WarmupE.PenglaiPavilionB.QianfoMountainTaskMatchthenameswithrelevantpictures.6WarmupF.BaotuSpring

C.ConfuciusTempleTaskMatchthenameswithrelevantpictures.7WarmupH.DamingLake

G.May-fourthSquareTaskMatchthenameswithrelevantpictures.8WarmupI.DezhouBraisedChickenJ.BraisedYellowRiverCarpinSweetandSourSauceTaskMatchthenameswithrelevantpictures.ReadingA

Check-inService

attheHotel910ReadingATask1Beforereadingthepassage,seeifyoucananswerthefollowingquestions.1.Haveyoueverbookedasingleroominahotel?2.Ifyouarealocalguide,whatshouldyoudotohelpthetouriststocheckinatahotel?3.Couldyouputthefollowingstepsinrightorderaccordingtotheworkingproceduresofcheck-in?

11ReadingACheck-inServiceattheHotelAccommodationisoneofthesixelementsintourismandisoneoftheimportanttasksonwhichalocalguideshouldlayemphasis.Beforepickingupthetouristsfromthe

transportationhubs,thelocalguideshouldreadthetourplanandrelatedmaterialscarefully,getdetailedinformationaboutthenumberoftourists,names,sex,lengthofstay,religions,thespecialallocationoftheroomandtaboosaboutaccommodationofthetourists.Afterthis,theguideshouldhelpthetouriststocheckinatthehotel.12ReadingAHerearesomeservicesalocalguideshouldoffertothetourists:1.Toassistthetourleaderorthenationalguideinfillingouttheregistrationformsofthetourgroup;2.Toassistthetourleaderorthenationalguideinallocatingtherooms,handingouttheroomcardsandarrangingthebellmantodelivertheluggageifnecessary;13ReadingA3.Tointroducethehotelrating,surroundingenvironments,facilitiesaswellasserviceitemsprovided;4.Toinformthetouristsoftheitineraries

ofthearrivaldayandarrangementsofthefollowingday;5.Totellthetouristsspecifictimeandplaceofmeals;6.Tocoordinatewiththehotelstafftoarrangethemorningcallifneeded;14ReadingA7.Toinformthetouristsofthemeetingandparkingplace;inthemeantime,thelocalguideshouldremindthetouriststobepunctualatanytime;Itisworthyofmentioningthataccommodationisoneofthemostfrequentlycomplainedpartsintourprocess.Thelocalguideshouldhelpthetouriststosolvetheproblemsimmediatelyifthelatterfindshis/herroomdirty,inmessorfacilitiessuchasairconditionersorwatertapsinroomarebroken.WordsandExpressions15accommodationn.somewheretoliveorstay,oftenalsoprovidingfoodorotherservices

eg.Moreandmoretravelersarelookingforbedandbreakfast

accommodationsinprivatehomes.

愈来愈多的旅行者在寻找由私人住户提供住宿和早餐的服务。

Hotelaccommodationisincludedinthepriceofyourholiday.

你度假的价款包括旅馆住宿在内。WordsandExpressions16hubn.thecentralandmostimportantpartofaparticularplaceoractivity

eg.The

emerging

world,

bycontrast,

will

be

a

whirling

hub

of

dynamism

and

creativity。相比之下，新兴国家，将是一个旋转的活力和创造力的枢纽。Hereisthecommercialhubofthecity.

这里是城市的商业中心。

WordsandExpressions17allocationn.anamountofmoney,space,etc.thatisgiventosb.foraparticularpurpose

；theactofgivingsth.tosb.foraparticularpurposeeg.Town

planning

and

land

allocation

hadto

be

coordinated.城镇规划和土地分配决定必须要协调。

Memory

allocation

failures

should

reduce

the

use

of

this

flag.

如果内存分配失败过多，应该减少这个标记的使用。WordsandExpressions18taboon.aculturalorreligiouscustomthatdoesnotallowpeopletodo,useortalkaboutaparticularthingaspeoplefinditoffensiveorembarrassing

eg.Deathisoneofthegreattaboosinourculture.

在我们的文化中，“死亡”是一大忌。

This

taboo

has

been

breached.

这项禁忌已经被打破了。WordsandExpressions19registrationn.

theactofmakinganofficialrecordofsth./sb.eg.Entry

is

onlyallowed

on

payment

ofthe

full

registration

fee.缴付全数登记费用方可进入。The

registration

form

showed

his

date

of

birth

as

August

2,1979.登记表上显示他的出生日期是1979年8月2日。

WordsandExpressions20environmentn.theconditionsthataffectthebehavioranddevelopmentofsb/sth;thephysicalconditionsthatsb/sthexistsin

eg.Anunhappy

homeenvironment

canaffectachild'sbehavior.

不幸的家庭环境可能对孩子的行为造成影响。Concern

for

the

environment

is

atthe

core

of

our

policies.

对环境的关注是我们政策的核心。WordsandExpressions21coordinatev.

toorganizethedifferentpartsofanactivityandthepeopleinvolvedinitsothatitworkswell

eg.Theyappointedanewmanagertocoordinatetheworkoftheteam.

为协调这个队的工作，他们任用了一位新经理。You

needto

coordinate

legs,

arms,

and

breathing

forthefrontcrawl.匍匐前进时，你要协调双腿、胳膊和呼吸。WordsandExpressions22punctualadj.happeningordoingsth.atthearrangedorcorrecttime;notlateeg.She

hasbeen

reliableand

punctual.

她一直可靠守时。

He'salways

very

punctual.

I'll

seeif

he's

here

yet.他一向很准时。我要看看他是不是已经来了。WordsandExpressions23frequentlyn.often

eg.He

frequently

donates

largesums

to

charity.

他经常向慈善机构大笔捐款。Busesrunfrequentlybetweenthecityandtheairport.

公共汽车频繁地来往于市区与机场之间。WordsandExpressions24morningcallWake-upserviceeg.Could

you

give

me

a

morning

call

at

8

o

'clock

tomorrow

morning?

你明天早上8点可以用电话叫我起床吗？I

want

a

morning

call

tomorrow明天早上我需要唤醒服务。WordsandExpressions25airconditioneramachinethatcoolsanddriesaireg.There'snodenying

that

a

good

air

conditioner

can

beat

theheat.

不可否认的是一台好的空调设备可以抵御炎热。Heneedsanewairconditioner.

他需要一台新空调。26ReadingATask2Fillintheblanksaccordingtothepassage.1.Thelocalguideshould______________thehotelstafftoarrangethemorningcall.2.Accommodationisoneofthe_____________intourism.3.Itisworthyofmentioningthataccommodationisoneofthemost______________partsintourprocess.4.Thetouristsshouldbetoldaboutthe_____________andplaceofmeals.5.Thelocalguideshouldhelpthetouriststosolvetheproblemsimmediatelyifthelatterfindshis/herroomdirty,_________orfacilitiesare_________.coordinatewithsixelementsfrequentlycomplainedspecifictimeinmessbroken27ReadingATask3Decidewhetherthestatementsaretrue(T)orfalse(F)accordingtothepassage.()1.Accommodationisnotanimportanttaskonwhichalocalguideshouldlayemphasis.()2.Itisnotnecessaryforatourguidetoinformthetouristsoftheitineraries.()3.Thelocalguideshouldhelpthetouriststosolvetheproblemsimmediatelyifthelatterfindshis/herroomdirty.()4.Thelocalguideshouldfillouttheregistrationformsforthetourists.()5.Thelocalguideshouldremindthetouriststobepunctualatanytime.FTTFFListening2829ListeningTask1Choosethecorrectanswerfromthefourchoicesafteryouhaveheardashortdialogue.1.A.One.B.Two.

C.Three.D.Four.2.A.Forfourdays.B.Forfortydays.

C.Forfourteendays.D.Notmentioned.3.A.Aman.B.Mr.Smith.

C.LiuYang.D.LiMei.4.A.8:25.B.4:50.

C.5:55.D.9:50.5A.Bath.B.TV.

C.Telephone.D.Airconditioner.CADBD30ListeningW:Goodmorning.HolidayInns,canIhelpyou?M:Goodmorning.I’mLiuYang.I’dliketohavetwosingleroomsandasuiteforfourdays,please.W:Doyouhaveareservationbefore?M:Yes.UnderLiMei’sname.W:Pleasewaitamoment.Iwillcheckitforyou.(Oneminutelater.)Oh,yes.TwosingleroomsandasuitefromChinaInternationalTravelService.Script31ListeningM:Isthereabathintherooms?W:Ofcourse.Everyroomisequippedwithabath,aTVandatelephone.M:That’sgreat.W:Couldyoupleasefillintheregistrationform?M:OK.Bytheway,couldyouarrangeamorningcallat4:50?I’dliketogototheTiananmenSquaretoseetheFlagRitual.W:Yes.Hereareyourroomcardsandenjoyyourstayhere.32ListeningQuestion1:Howmanyroomshasthemanbooked?Question2:Howlongwillthemanstayatthehotel?Question3:Underwhosenameistheroombooked?Question4:Whenisthemorningcallarranged?Question5:Whatequipmentcannotbefoundinthehotelrooms?33ListeningTask2Fillintheblankswiththewordsyouhear.ProfileofShandongProvinceShandongprovinceis1________namedLu,withJinanasitsprovincialcapital.Itislocatedonthelower2__________oftheYellowRiver,andbordersBohaiSeaandYellowSeaintheeast,andfacesKoreanPeninsulaandtheJapaneseArchipelagototheeast.3__________anareaof156,700squarekilometers,itmakesup1.6percentoftheChinese4____________.

brieflyreachesCoveringterritory34Listening

The5____________ofShandongcangobacktoover5,000years.DuringtheSpringandAutumnPeriodandtheWarringStatesPeriod,Shandongwas6____________

bytheLuStateandQiState.Shandongisaplacewithrich7____________ambienceofConfuciusandMencius.civilizationgovernedcultural35Listening

Shandonghasafullrangeofindustrycategories,with8_______________

ofeightpillarindustry:energy,textile,lightindustrymachinery,electronics,chemicalindustry,metallurgy,buildingmaterialsandfoodstuff.Ithasformeda9_____________

transportationsystem,whichparallelsemphasisonthedevelopmentofrailway,highway,aviation,waterwaysandpipelines.

Shandongisrichintourismresources.ThousandsoftouristsareattractedbythespringsofJinan,theseaofQingdao,theimmortals’ofYantai,andthe10________ofWeihai.formationcomprehensiveisland36ListeningTask3Fillintheblanksintheformbasedontheabovepassage.BriefIntroductionofShandongProvince LocationItislocatedonthelowerreachesoftheYellowRiver,andbordersBohaiSeaandYellowSeaintheeast,andfacesKoreanPenninsulaandtheJapaneseArchipelagototheeast.HistoryThecivilizationofShandongcangobacktoover5,000years….IndustryhasafullrangeofindustrycategoriesScenicSpotsthespringsofJinan,theSeaofQingdao,theImmortals’ofYantai,andtheIsland

ofWeihai.Speaking37Task2Task3Task138SpeakingTask1ReadthefollowingModelDialogue1androleplayit.CheckinforaTourGroupwithReservation(R:ReceptionistG:TourGuideL:TourLeader)R:Goodafternoon.WelcometoParkHyatt.MayIhelpyou?G:We’dliketocheckin,please!R:Doyouhaveareservationbefore?G:Yes.IamLiFeng,atourguidefromChinaYouthTravelServiceandIhavereservedsixdoubleroomsandtwosingleroomsforagroupoffourteenfromBritain.39SpeakingR:Justaminute.Iwillcheckitforyou.Oh,yes!YoudohaveareservationforfourteenpeoplefromApril7thtoApril11th.Isthatright?G:Yes.(tothetourleader)Couldyoupleasecollectthepassports?L:OK.(collectingthepassport.)R:Well.Pleasegivemeyourpassports.(checkingthepassportsonebyone)R:Hereyouare.Pleasefillintheregistrationformandsignonthebottomright-handcorner.L:Finished.IsthatOK?R:Yes.Howwouldyouliketomakepayment?Incashorbycreditcard?L:Bycreditcard.40SpeakingR:Hereareyourroomcardsfrom1107to1112.Iamsorrybutthetwosingleroomsareonthe10thfloor,Room1005-1006.IsthatOKforyourguests?L:Ithinkso.G:Afterthelongflighttrip,youmustbeverytired.Youcangoandhavearestinyourroom.Ifthere’snothingelse,Iwillbeleavingnow.Iwillbebackat5:30andmeetyouatthedininghallonthesecondfloorfordinner.L:Thatissoconsiderateofyou.Iwillmeetyoutherewithmygroupontime.Seeyou.G:Seeyou.41SpeakingTask2ReadModelDialogue2andtrytomemorizethekeywords.AskforChangingaRoom(G:LocalGuideR:ReceptionistT:Tourist)T:Goodevening,Mr.Li.Iamsosorrytotroubleyou.ButmyroommateissnoringsoloudlythatIcan’tgotosleep.IamafraidIhavetochangetoasingleroom.G:Iamsosorrytohearthat.Butifyouchangeit,youwillhavetopayitbyyourself.T:Isee.Pleasecontactthefrontdeskformetoseeiftheroomisavailable.Ican’tstandanymore.42SpeakingG:OK.Let’smeetattheFrontDeskfiveminuteslater.R:Goodevening.CanIhelpyou?G:Isthereanysingleroomavailable?Oneofmyguestswouldliketosleepalone.R:Oh.Letmecheckit.Yes,wehaveonesingleroomleft.T:Whatistheroomratepernight?R:375yuanafterthediscount.HereisyournewroomcardtoRoom404.T:Thankyou.(Fiveminuteslater,thetelephoneattheFrontDeskisringing.)R:Goodevening,FrontDeskofParkHyatt.WhatcanIdoforyou?43SpeakingT:(roaring)IamtheguestfromRoom404.Ihavejustchangedtotheroom.Butthereissomethingwrongwiththeairconditioner.Theroomisveryhot.Iamlikeasweatingpignow.You’dbettersolveitformeasquicklyaspossible!R:Sorry,butdidyouopenittotherightstate?T:OfcourseIdid.Ihavetriedforthousandsoftimes,butitstillcan’twork.R:OK.Ourrepairmanisrightontheway.Pleasewaitforamoment.（Fifteenminuteslater）R:FrontDesk.Iamcallingtoseeiftheairconditionerworkswell?T:Yes.Itworkswell.Thebatteryoftheremotecontrolisoff,so...R:Iamsosorryfortheinconvenience.Hopeyouhaveagoodnight.44SpeakingTask3Workinpairs.Practicemakingconversationswithwhatyouhavelearnedinmodeldialoguesaswellasthesentencesprovidedbelow.

1.I’dliketocheckin.2.Haveyoumadeareservation?3.Couldyoufillouttheregistrationform?4.Hereareyourroomcards.5.I’dliketoextendmystayforanothertwodays.6.MayIseeyourpassportandvisa?7.Hopeyouhaveapleasantstayhere.ReadingB

ConfuciusCultureinChina4546ReadingBConfuciusCulture（儒家文化）inChina

Confucius,thegreatestphilosopher(哲学家)inChinesehistory,leftbehindusprofoundculture,religion,thewayofgoverning,orsimplyawayoflife.ConfucianismdevelopedfromConfucius’teachingswhoconsideredhimselfasatransmitterofthevaluesoftheZhouDynastyatitsgoldenage.Ithasgreatinfluenceonthefollowingfeudaldynastiesoverthousandsofyearsandwasregardedasclassicgoverningrulesbyemperors.Nowadays,Confuciuscultureisboomingbothathomeandabroad.47ReadingBAsfarasdevelopmentisconcerned,Confucianismhasexperiencedthreephases（阶段）:Pre-QinConfucianism,thenaturalscienceofSongandMingDynastiesandtheConfucianismundertheimpact（影响）

ofwesternculturesincemoderntimes.TherepresentativesofConfucianisminthefirstphaseareConfucius,MenciusandXunzi,whosethoughtsaredominant（占优势的）attheinitialstageofConfucianism.ThisphaseisnotonlytheperiodwhenConfucianismtookshape,butalsoarelatively（相对地）typicalperiod.Confucianisminitssecondphaseadoptsnutrition（营养）fromforeignIndianBuddhismandnativebornTaoismandisembodiedintheabsolutemanifestation（显示）

oftheprincipalpartandplaysapositiveroleintransformingsocialtraditions.48ReadingBThethirdphaseistheintegrationanddevelopmentoftheprevioustwophasesofConfucianismandmakesthesignificancewithwhichtraditionalConfucianthoughtsendowedtheeraamplerandmoreenergetic.ThecoreofConfucianismishumanistic（人文主义的）,whichcanbepracticedbyallmembersofasociety.Confucianethicsischaracterizedbythepromotionofvirtues,encompassed（包含）bytheFiveConstants,thatis,Rén(benevolence,humaneness),Yì(righteousnessorjustice),Lǐ(properrite),Zhì(knowledge)andXìn(integrity).49ReadingBFiveClassics（五经）

areregardedasthebasictextsofConfucianism—Book

ofChanges（周易）,BookofSongs（诗经）,BookofHistory（尚书）,BookofRites（礼记）

aswellasSpring

andAutumnAnnals（春秋）.BookofChangesshowsametaphysicalvisionwhichcombinesdivinatory（占卦的）artwithnumerologicaltechniqueandethicalinsightandputcosmosasinteractionbetweenthetwoenergiesyinandyang.BookofSongsistheearliestanthology（选集）

ofChinesepoemsandsongswhichshowsthatpoetryandmusicconveycommonhumanfeelings.50ReadingBBookofHistoryrecordseventsofancienttimesandspeechesoffamousfigures.Itdemonstratessagacity（卓识）,filialpiety（孝顺）,andworkethicofYao,Shun,andYuandestablishesapoliticalculturebasedonresponsibilityandtrust.BookofRitesdescribesthesocialforms,administration,andceremonial（仪式的）

ritesoftheZhouDynasty.SpringandAutumnAnnalschronicleseventsduringtheSpringandAutumnPeriodandemphasizethesignificanceofcollectivememoryforcommunal（公共的）self-identification,forreanimating（鼓舞）theoldisthe

bestwaytoattainthenew.51ReadingBTask1Decidewhetherthefollowingstatementsaretrue(T)orfalse(F).()1.ConfuciuscultureonlyboomedbeforeHanDynasty.()2.ConfuciusconsideredhimselfasatransmitterofthevaluesoftheZhouDynastyatitsgoldenage.()3.Confucianismhasexperiencedfourphasesandthefirstphaseisthemosttypicalone.()4.ConfucianethicsischaracterizedbytheFiveClassics.(

)5.BookofSongsistheearliestanthologyofChinesepoemsandsongswhichshowsthatpoetryandmusicconveycommonhumanfeelings.FFTTF52ReadingBTask2Answerthefollowingquestions.WhatroledoestheConfuciuscultureplayinthehistoryofChina?

Ithasgreatinfluenceonthefollowingfeudaldynastiesoverthousandsofyearsandwasregardedasclassicgoverningrulesbyemperors.2.WhatisthecoreofConfucianism?Pleaseelaborateit.ThecoreofConfucianismishumanistic,whichcanbepracticedbyallmembersofasociety.Confucianethicsischaracterizedbythepromotionofvirtues,encompassedbytheFiveConstants,thatis,Rén(benevolence,humaneness),Yì(righteousnessorjustice),Lǐ(properrite),Zhì(knowledge)andXìn(integrity).53ReadingB3.CanyoutelltwobasictextsofConfucianismandtheirmaincontent?Forexample—BookofChanges,BookofSongs.BookofChangesshowsametaphysicalvisionwhichcombinesdivinatoryartwithnumerologicaltechniqueandethicalinsightandputcosmosasinteractionbetweenthetwoenergiesyinandyang.BookofSongsistheearliestanthologyofChinesepoemsandsongswhichshowsthatpoetryandmusicconveycommonhumanfeelings.54RegistrationFormWriting55WritingRegistrationform

Theregistrationformisaveryimportantformtorecorddetailedinformationoftouristoratouristgroup,includingtheguest’sname,nationality,gender,arrivaldate,departuredate,etc.Generallyspeaking,ahotelwillprovideatemplateforthegueststofillin.56Writing-SampleProject5758Project

ZhangQiang,alocalguidefromCITSShandongBranch,leadsatouristgroupfromBritaintocheckinthehotel—QingdaoShangri-LaHotel.59ProjectStepOne●Askthestudentstomakepreparations,includingthemicrophone,flags,theallocationformoftherooms,roomcards,thetouristlist,andregistrationforms,etc.StepTwo●Dividethestudentsintothreegroups:onegroupactsasreceptionistatthehotel,anothergroupactsastourguide,andthethirdgroupactsastourists.StepThree●Finishthecheck-inprocedure.StepFour●Summarizemistakestheyhavemadeintherole-playprocess.60VocabularyTask1Task2Task3Task461VocabularyTask1Fillintheblankswithwordsorphrasesthatmatchthemeaningsintherightcolumn.Thefirstlettersarealreadygiven.

孝顺、孝道

黄金时期

封建王朝

前台

登记表FilialPietyGoldenAgeFeudalDynastyFrontDeskRegistrationForm62VocabularyTask2Fillintheblankswiththerightwords.Somewordsareneedless.63Vocabulary

Confucianism1__________fromConfucius’teachingswhoconsideredhimselfasatransmitterofthevaluesoftheZhouDynastyatitsgoldenage.Ithasgreatinfluenceonthefollowing2__________dynastiesoverthousandsofyearsandwasregardedas3__________

governingrulesbyemperors.Asfarasdevelopmentis4__________

,Confucianismhasexperiencedthreephases:Pre-QinConfucianism,thenaturalscienceofSongandMingDynastiesandtheConfucianismunderthe__________

ofWesternculturesincemoderntimes.developedfeudalclassicconcernedimpact64Vocabulary

ThecoreofConfucianismis6__________,whichcanbepracticedbyallmembersofasociety.Confucianethicsis7______________

bythepromotionofvirtues,encompassedbytheFiveConstants.FiveClassicsareregardedasthebasictextsofConfucianism,thatis,BookofChanges,BookofSongs,BookofHistory,BookofRitesaswellasSpringandAutumnAnnals.Amongwhich,BookofHistory8__________

eventsofancienttimesandspeechesoffamousfigures.Itdemonstrates9__________

,filialpiety,andworkethicofYao,Shun,andYuandestablishesapoliticalculturebasedon10______________

andtrust.humanisticcharacterizedrecordssagacityresponsibility65VocabularyTask3Translation.1.

我们请设计师帮助我们设计一座新桥。(assist)

Weaskedthedesignertoassistusindesigninganewbridge.2.就我而言，健康比财富更重要。(asfaras…concerned)AsfarasIamconcerned,healthismuchmoreimportantthanwealth.3.彼得是个正直的人，是一个值得爱和尊重的人(beworthyof)

Peterisamanofintegritywhoisworthyofloveandrespect.66Vocabulary4.在那段时期，我的生活真是一塌糊涂。(inmess)Atthattime,mylifewasreallyinmess.5.早上好，我预定了两个标间，入住时间是5月1日到5月8日，客人有4位。(reserve)Goodmorning,IhavereservedtwodoubleroomsforfourfromMay1sttoMay8th.6.很抱歉，我们这里没有单人间了，您到附近的酒店看看吧。(available)Iamsorry,butthereisnosingleroomavailableinourhotel.Maybeyoucangotootherhotelsnearby.67VocabularyTask4Fillineachblankwiththeappropriateformofthewordgiveninthebrackets.1.Microsofthasdevelopedanintelligent____________(solve)tothisproblemandbenefitslotsofusers.2.Ifitisnot____________

(inconvenience)foryou,cometothepartywithyourgirlfriend.3.“Pleasequeueupto____________

(registration)”,saidtheangrymanwithtattoosonhisarm.4.Theairticketsarelimitedandwillbe____________

(allocate)tothosewhohaveappliedinadvance.5.Asanauthorized____________

(represent),heisgivenafreehandtodealwithaffairsoftheproject.solutioninconvenientregisterallocatedrepresentativeGrammarModalVerbs6869情态动词情态动词属于助动词，主要包括can、could、may、might、must、should、oughtto、shall、will、would等。情态动词与其他动词连用表示说话人的语气，可表达建议、要求、可能和意愿等。情态动词没有人称和数的变化。70情态动词71GrammarTask1Completethefollowingsentencesbychoosingthecorrectwordstofillintheblanks.1.__________(May/Can)youplaythepiano?2.Suddenlyallthelightswentout.We__________

(can’t/couldn’t)seeanything.3.You__________

(may/can)haveseentheplayalready.4.__________

(Could/May)youopenthewindowabit,please?5.They__________

(can/might)beawayfortheweekend,butI’mnotsure.Cancouldn’tmayCouldmight72Grammar6.Nobody’sansweringthedoor.They__________(can/must)beout.7.__________

(Will/Shall)youtellmewhereyouarecomingfrom?8.Let’sgoforawalk,__________

(would/shall)we?9.You__________

(should/would)readthisbook;itisworthreading.10.__________

(Will/Would)youmindgivingmealiftifyoucould?mustWillshallshouldWould73GrammarTask2Readthefollowingconversationbetweenawaiter(W)andacustomer(C)inarestaurant.Changetheunderlinedwordstomaketheconversationmorepolite.W:What1doyouwanttoorder?

C:2Iwanttheroastchickendinner.

W:Anythingelse?C:Yes.3Bringmeasalad.

W:Whatkindofdressing4doyouwant?