国家开放大学《管理英语2》期末考试精准题库

1、—Anysuggestionsfortheproject?—2、—Canyougoskatingwit6、—Hello,isthatservicecenter?Theelevatorofourapartmentdoesn'twork.9、—Howdidyourtalkwiththecomm10、—Howdoyouthin15、—I’mterriblysorrythatI've—().bought.)28、—Wouldyoumindansweringsomeque29、—Wouldyoumindfillingthequestionnair30、—Wouldyoumindfillingthequestionnaireforme?—().A.Noproblem.Justgivemeyourque33、—().—Itwillta36、—()?—Twiceaweek.37、—()—Everythingis1、Accordingtotheirftotheirfeedbacksheets,thepart4、Areyoufamiliar()thesaying,"it'sno20、Idon'tknow().I27、IfI()you,I()moreattentionto29、I'dliketo()thA.keepaneyeon36、Oneday,ourdreamswill()reality.37、Ourcompanywill()thecustomers'sugge41、QuestionnairesareeasA.forwhich46、Theinvestorshouldbeawareofthelimi48、Themoreinformationy49、Thermationyoucanget,()inyourfie52、Thenewyearisjust().55、Thetrainingis()positiveresultsonthejobtheyarepresently(59、Thisinvolves()thehigh-level73、Writethetelephonenumberdown()75、Youcantrythese81、()face-to-faceinterviews,questionnairesarecheaperforcollecting82、()thefeedbackisvery阅读理解(单选)1、Angrycustomerstendtoaimt22.Whenacustomershoutsrudelyatyou,youshould().23.Theunderlinedsentence"Useyourearsmorethanyourmouth"means(.-->A.Usingfewerwords,makingfewerparts,andsooopposite.3.Youshouldstartyourquestionnairewith()questionsand.-->B.Anxiety-provoki25.Fromthepassagewecaninf4.Accordingthepassage,whichofthefollowingstatements阅读理解(判断)30.Youcandecidewhichemplowhetheryour4.Questionnairesareusefulingettingfeedback26.Hotelcustomersand29.Questionnairesareusefulingettin30.Don'targueordebatewithothersifyou3.Anadvertisementwith8、Ifyoutakethefollowingste1.Theadvantagesofquestionna2.Questionnaireisthecheapestwayforcollectingdata3.Questionnaireshavetheadvantageofbeing4.QuestionnaireissuitableforA.愤怒的顾客往往会把员工当做他们发泄不满和抱怨的目标。C.一般而言，最好把重点放在讲解的内容上，借此来吸引观众的注意。到第二个星期，当他独立工作的时候，他感到对于自己需要做什么以及如何开始做非C.焦点小组是顾客的代表，他们的工作是给你提供他们的需求和喜好。对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。20、Ingeneral,we'vemad26、Theyarewilling34、Whetherit′san答案：1:C;2:C;3:A;4:B;5:A答案：1:B.important;2:C.where;3:A.carefor;4:B.sizes;5:C.built答案：1:B;2:A;3:C;4:C;5:Arelationships.Withouteffmisunderstanding,frustration,orevendisasterbyb答案：1:F;2:F;3:F;4:T;5:T题库二题目顺序为随机，请根据题目开头单词查找，或Ctrl+F查找题目中的关键词，不要输入整个题目答案：Whatisyourworking答案：1:B;2:B;3:A;4:C;5:Aourselvesabouttheproces答案：1:B;2:B;3:A;4:A;5:C答案：1:A.so;2:C.asked;3:B.simply;4:C.whether;5:B.confidencecompanymorale.Ag答案：1:T;2:F;3:F;4:T;5:T题目：Accordingtothe答案：1:C;2:A;3:A;4:B;5:B二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳PPHCandGoosene答案：1:C;2:A;3:B;4:C;5:A二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳WanttokeepyourstaandvarietyoftheemployeetrainReasonsto{A.offer;B.complete;C.take}emplo答案：1:A.offer;2:C.Whatever;3:B.ultimately;4:B.needed;5:C.continuing二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写T错误写F。答案：1:F;2:T;3:T;4:T;5:F二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳C.planned}.The{A.bigge;B.big;C.large}theevent答案：1:B.planning;2:A.bigge;3:C二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写T错误写F。graduationevent,asportscompetition,volunteeringfornonprofits,题目：face-to-faceinterviews,questionnairrightdecisions答案：1:A;2:C;3:A;4:B;5:B答案：1:C;2:C;3:A;4:A;5:B答案：1:A.writing;2:A.Secondly;3:C.Inorderto;4:B.Inaword;5:二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写T错误写F。QUESTIONNAIRES:ADVANTAGES&D题库六题目顺序为随机，请根据题目开头单词查找，或Ctrl+F查找题目中的关键词，不要输题目：—Thisjacketissogood.答案：1:C;2:B;3:A;4:B;5:Bfamilyis{A.interf答案：1:B.affected;2:C.but;3:A.strain;4:C.assumed;5:A.consequently答案：1:F;2:F;3:F;4:T;5:T题目：—Hello,isthatservic