Unit 1 Jobs and Responsibilities大学商务英语课件

Unit1

Jobsand

Responsibilities

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Warm-up

1.

Workinpairs.Matchthefollowingjobtitleswiththeircorrespondingresponsibilities.

(1)chiefexecutiveofficer(2)accountant(3)electrician(4)officeclerk(5)technician(6)receptionist(7)cashier(8)telephoneoperator(a)receivevisitors(b)keepequipmentormachineryingoodcondition(c)dealwithrecordsorperformgeneralofficeduties(d)receivecallsfromcustomersanddealwithrelatedproblems(e)makedecisionsandputthemintoaction(f)maintainelectricalwires(g)keepandexaminetherecordsofmoney(h)receiveandpayoutmoneyinabank,shop,etc.2.Whatisyouridealjob?Whydoyouwanttodoit?

Listening&Speaking

Task1:Listento5shortdialoguesandcompletethefollowingchartwithrelatedinformation.

NewWordsandExpressions

marketingspecialist

市场专员

sunbonnetn.太阳帽

electronicsfactory电子工厂

personneln.人员；职员

transfern.调动

filen.

文件；档案；卷宗NameJobTitleResponsibilityBobmarketingspecialistdomarketresearchand_______________Catherine_____________designfashionclothes,sunglasses,_____________technician_______machines,makesurethemachineswork_______Jacquelinemanagerof__________________________hireappropriatepersonnel,________________

proposalsforjobtraining,promotion,_______,andsalaryprogression______managerassistant________inorder,______________,dealwithletters,receivevisitors

Mark

Rosa

fashiondesigner

HumanResources

Department

productpromotion

sunbonnets

maintain

properly

reviewandevaluate

transfer

keepfiles

arrangemeetings

Task2:ListentothedialogueanddecideifthefollowingstatementsareTrue(T)orFalse(F).NewWordsandExpressions

beoccupiedwith

忙于，忙着

regionalsalesmanager

地区销售经理

Sino-foreignjointventure中外合资企业

satisfyingadj.令人满意的

stressfuladj.紧张的；压力重

overtimeadv.超时地；加班加点地

()1.PeterandGracewerecolleaguesseveralyearsago.()2.Graceisaregionalsalesmanager.Hercompanymainlysellsshoes.()3.Gracehasgotapromotionrecently.Nowsheisbusierthanbefore.()4.Graceismainlyinchargeofexploitingmarkets,collectingmarketinformationanddevelopingcustomerrelations.()5.PeterworksasanaccountantinaSino-Americajointventure.()6.BothGraceandPeterworkunderalotofpressuresalthoughtheirincomeisquitesubstantial.FFTTFTSituationalDialogue

BettieisasecretaryofanHRmanager.Today,anewcolleaguecalledAndrewiscomingtowork.BettieisaskedtointroducethedepartmentsofthecompanyandAndrew’smainjobresponsibilities.Firstyouarerequiredtomatcheachquestionwithitscorrespondinganswer,andthenmakeadialoguebyusingthequestionsandanswers.Afterfinishingthedialoguepracticeitwithyourpartner.

1.Howmanydepartmentsarethereinourcompany?

2.WhataretheprincipaldutiesofthePublicRelationsDepartment?

3.HowabouttheFinanceDepartment?

4.WhatdopeopleinLogisticsDepartmentdo?

5.Whataremymainduties?Theymanagesupplies,rawmaterialsandinventories.Theyarealsoresponsiblefortransportationofproductstowholesalersandretailers.b.Theyareinchargeofallfinancialandtaxationmatters.c.PeopleinPublicRelationsDepartmenttakechargeinpromotingthecorporateimage,increasingpubliccredit,organizingvariousactivitiesetc.d.AsanassistanttotheHRmanager,yourresponsibilitiesaremainlyorganizinginterviews,assistingthemanagertodostafftrainingandsoon.e.Therearesixmaindepartmentsinourcompany:AdministrationDepartment,PublicRelationsDepartment,HRDepartment,MarkingDepartment,FinanceDepartment,andLogisticsDepartment.Passage

Listentothepassageaboutthedepartmentsandtheirdescriptionsinacompany,andthenfillintheblankswiththemissingwords.

NewWordsandExpressionsspecializein

专门从事 AccountsDepartment

会计部monitorv.监测；监控 CustomerService客户服务MarketingDepartment销售部apply...to...应用；运用QualityManagement质量管理mechanismn.机制ensurev.确保；保证 capableof有能力；能胜任

Departmentisadivisionofabusinessspecializinginaparticularproductorservice.Herearesomecommondepartmentsinacompany._______________—adepartmentwhichmanagestheadministrativeaspectsoftheemployees.__________________—adepartmentwhichmonitorstheclients’accountsandtheaccountsthatthecompanyhaswithbusinessessupplyingeithergoodsorservices.CustomerService—adepartmentwhoseprimaryactivityisassociatedwith_______________toenhanceortomaintainthevalueoftheproductorservice.HumanResourcesAccountsDepartmentafter-salesupport

MarketingDepartment—adepartmentwhichis_________promoting,sellingand_________________orservicesofitscompany.ResearchandDevelopmentorR&D—adepartmentdiscoveringnewknowledgeaboutproducts,processesandservices;thenapplyingthatknowledgeto_____________________products,processesandservicesthat______________.__________________—asystemoforganizationalstructures,procedures,responsibilitiesand____________________whichensuresthattheorganizationiscapableofdeliveringitsproducttospecifiedstandards.

involvedin

distributingproducts

createnewandimproved

fillmarketneeds

QualityManagement

evaluationmechanisms

LanguageFocus

DescribingJobs

1.Whatdoyoudoforaliving?2.Whatkindofjobdoyoudo?3.What’syouroccupation/profession/job?4.Whatlineofbusinessareyouin?5.Whatfirm/companydoyouworkfor?6.I’malawyerbyprofession/bytrade.7.IworkasaQCinspectorinaSino-Britishjointventure.8.I’mwithatownshipenterprise.9.I’minmarketing.10.Myjobinvolvesmakingappointmentsforthemanagingdirector.11.Wedealinbuildingmaterials.Describingresponsibilities

1.Who’sinchargeofproduction?2.Who’sresponsibleforpublicrelations?3.Wholooksafterfinance?4.NancyisinchargeoftheR&DDepartment.5.Sallyisresponsibleforcustomers’complaints.6.Fionalooksafterthedevelopmentofnewproducts.7.Mary,thesecretaryofthegeneralmanager,liaiseswiththedepartmentmanagers.Describingpositionsanddepartments

1.Whatpositionareyouin?2.Whoareyouresponsibleto?3.MaryreportstotheFinanceManager,doesn’tshe?4.Whatdepartmentareyouin?5.Mr.Williams,thepersonnelManager,isresponsibletotheManagingDirector.6.Therearethreedepartmentmanagersunderhim.

EasyTime

EnjoythefollowingsongbyWestlife.

YouRaiseMeUp

Reading

Lead-in

Workinpairs.Whatdoyouthinkapersonalassistantshoulddo?Tickthechoicesbelow.

()1.Doingpaperwork()2.Receivingvisitors()3.Answeringthephone ()4.Cookingfortheboss()5.Runningerrands()6.Drivingfortheboss()7.Arrangingmeetings()8.Cleaningtheoffice

√√√√√√√ReadingTheResponsibilitiesofaPersonalAssistantJob

NewWordsandExpressionsvirtually/ˈvɜːtʃuəlɪ/

adv.

实际上；几乎expect/ɪkˈspekt/

v.

预料；预计；期待tailor/ˈteɪlə(r)/

v.

专门制作；使适应特定需要array/əˈreɪ/

n.

展示；陈列；一系列principal/ˈprɪnsəpl/

adj.

最重要的；主要的associate/əˈsəuʃɪət/

n.

合伙人；同事；伙伴andthelike等等；之类onbehalfofsb

代表某人；作为某人的代表interact/ˌɪntərˈækt/

v.

一起活动或互相合作endup

最后（处于）；最后（成为）；（以……）告终wording/ˈwəːdɪŋ/n.

措辞；用词

shine/ʃaɪn/v.

表现突出；出众administration/ədˌmɪnɪˈstreɪʃn/n.

管理；实施；行政jotdown

匆匆记下delegate/ˈdelɪgeɪt/v.

将（职责、权利等）委托给下级；授权给necessitate/nɪˈsesɪteɪt/v.

使成为必要errand/ˈerənd/n.

（短程）差事celebrity/sɪˈlebrətɪ/n.

名人；名流odd/ɔd/adj.

奇怪的；古怪的demanding/dɪˈmɑ:ndɪŋ/adj.

要求高的；苛求的dropsthinsb’slap

将某事推给某人负责assign/əˈsaɪn/v.

分配；指定secretarial/ˌsekrəˈteərɪəl/adj.

秘书的Notes

Ifyou’relookingtofindapersonalassistantjobtostartanewcareer,thenyou’llwanttoknowwhatthejobdutieswillbelike.

如果你想寻求一份私人助理的工作开始新的职业生涯，那么你会想知道它的工作职责是什么。

belookingtodosth

意思是“计划做某事；想要做某事”。

Example:I’mlookingtostartmyownbusiness.我计划自己开公司。

2.Unfortunately,itisvirtuallyimpossibletopredictexactlywhatjobdutieswillbeexpectedforthiskindofposition.

遗憾的是，你几乎不可能很准确地预测到这类职位的职责会是什么。3.OneoftheprincipaljobsofaPAistomanagecommunicationswithassociates,clients,colleaguesandthelikeonbehalfoftheemployer.

私人助理的主要工作之一就是代表老板与合作伙伴、客户、同事等进行交流。

4.Throughoutthecourseofthecareer,aPAwillendupveryskilledatchoosingasuitablewordingandtoneaccordingtowhoisbeingcontactedineachinstance.

经历过职业生涯的整个过程之后，一名私人助理最后要成为这样一个人：在每次交流中，根据所接触的对象不同，他都能非常熟练地选择恰当的措辞和语调进行交谈。

throughout介词，意思是“（某事）的整个期间”。

skilledat/insth/doingsth意思是“熟练的；有能力的”。5.TheretendstobealotofschedulingthatPAsareresponsiblefor,tomakesurethattheiremployermakesallofhisorherappointmentsandhasabalancedamountofworkperdayandthroughouttheweek.私人助理总会要做一些安排日程的工作，以确保老板能按时赴每次约会，每周每一天的工作量分配均衡。

tendtodosth意思是“倾向做某事，易于做某事，往往会做某事”。

Example:Womentendtogetsentimentalmoreeasilythanmen.女人比男人更易伤感。6.Youcouldfindyourselfworkingforpeoplewhoneedmanydifferenttaskscompleted,orthathaveyourunningaroundatallhoursinordertogetresults.

你可能会为需要你完成各种各样任务的人工作，或者为随时需要你四处奔波以取得所需的人工作。

atallhours意思是“在任何时候，随时”。

ExercisesReadthetextandchoosethebestanswerforeachquestion.

Ifyouwanttohuntajobasapersonalassistant,youshouldfirst________.A.getexperienceB.gettoknowwhattheemployerneedC.predictthejobdutiesD.beresponsibleformanydutiesB2.Whichofthefollowingisnotoneofthemainjobsofapersonalassistantaccordingtothetext?________A.Tocommunicatewithassociates,colleaguesandclientsB.TocallthepeoplethebossinteractswithC.Toe-mailtheclientsD.TosignthecontractD3.Apersonalassistantshouldschedulethetimeproperly,sothatthebosscould________.A.getmorerestB.communicatemorewiththeclientsC.haveabalancedamountofworkperdayD.makebusinesstripsoften4.Asanassistanttoacelebrity,youmaynot________.A.havearegularworkingtimeB.solvevariousproblemsC.makeyourbosshappy D.runerrandsoftenCA5.Accordingtothetext,whichofthefollowingstatementisnottrue?________A.Bossesmayhavedifferentrequirementsforthepositionofpersonalassistant.B.Allthepersonalassistantsdothesameroutinework.C.Thejobdutiesofapersonalassistantmayvaryfrombosstoboss.D.Administrationandpaperworkarethecommonpersonalassistantjobduties.BII.MatcheachwordinColumnAwithitscorrespondingexplanationinColumnB.

ColumnA

ColumnB1.tailor2.celebrity3.interact4.expect5.virtually6.assign7.principal8.necessitatea.believethatsthwillhappenorcomeb.makesthnecessaryc.main;chiefd.appointe.makesthforspecialpurposef.acttogetherg.almosth.famouspersonIII.Fillintheblankswiththewordsorphrasesgivenbelow.Changetheformsifnecessary.

principal onbehalfofdelegate errandandthelike endup necessitate jotdown

Couldyou________yourphonenumberinmyaddressbook?2.Authoritytomakefinancialdecisionshas_____________toaspecialcommittee.3.Atfirstherefusedtoacceptanyresponsibilitybuthe_________apologizing.jotdown

beendelegated

endedup

4.___________theentirecompany,Iwouldliketothankyouforallyourwork.5.The________aimofthepolicyistobringpeacetothearea.6.Hewastiredofrunning_______forhissister.7.Animportantmeeting___________mybeinginLondononFriday.8.Thereisabigsportshallfortennis,badminton___________.Onbehalfof

principal

errands

necessitates

andthelike

IV.TranslatethefollowingsentencesintoEnglish.

我是人力资源部经理，我主要负责员工的招聘、选拔、培训和发展等。

I’mamanagerofHumanResourcesDepartment.Imainlytakechargeofrecruitment,thatistheselection,traininganddevelopmentofemployees.

2.大家好，我叫威尔·史密斯，我的工作职责是维护工厂设备及处理工艺次品。

Hi,everybody!I’mWellSmith.I’mmainlyresponsibleformaintainingfactoryequipmentandprocessingdefectivecraftwork.

3.他的腿断了，不得不开刀。(necessitate)

Hisbrokenlegnecessitatedanoperation.

4.她在语言方面糟透了，但理科却很出众。(shine)

She’shopelessatlanguages,butsheshinesinscience.5.政府专为老年人建立了养老院。(tailor)

Thegovernmenthasbuilthomestailoredtotheneedsoftheelderly.

WritingCompanyDescription

Companydescriptionisakindofpracticalwritingthatisusedtodescribesomeinformationofacertaincompanyindetails,brieflyandexactlytoattractmoreinvestments,cooperation,andjobapplicationsortoimprovefurtherdevelopment.Acompanydescriptionshouldincludethecompany’sname,history,scopeofbusinessactivities,thepresentstatusofthecompanyandsoon.

Therearetwosamplesofcompanydescriptionbelow.Studythemcarefullyandanswerthefollowingquestions.

Sample1

Walmartwasfoundedin1962,withtheopeningofthefirstWalmartdiscountstoreinRogers,Ark.In1983,thecompanyopeneditsfirstSam’sClubmembershipwarehouseandin1988openedthefirstsupercenter—nowthecompany’sdominantformat—featuringacompletegroceryinadditiontogeneralmerchandise.Walmartbecameaninternationalcompanyin1991whenitopeneditsfirstSam’sClubnearMexicoCity.“Savingpeoplemoneytohelpthemlivebetter”isthegoalofWalmart.Walmartnowservescustomersandmembersmorethan200milliontimesperweekatmorethan9005retailunitsunder60differentbannersin15countries.Withfiscalyear2010salesof$405billion,Walmartemploys2.1millionassociatesworldwide.Sample2

Nestléistheworld’sleadingNutrition,HealthandWellnesscompany.Ourmissionof“GoodFood,GoodLife”istoprovideconsumerswiththebesttasting,mostnutritiouschoicesinawiderangeoffoodandbeveragecategoriesandeatingoccasions,frommorningtonight.TheCompanywasfoundedin1866byHenriNestléinVevey,Switzerland,whereourheadquartersarestilllocatedtoday.Weemployaround280000peopleandhavefactoriesoroperationsinalmosteverycountryintheworld.Nestlésalesfor2010werealmost110billionSwissFrancs(CHF).TheNestléCorporateBusinessPrinciplesareatthebasisofourcompany’sculture,developedover140years,whichreflectstheideasoffairness,honestyandlong-termthinking.Questions:What’sthegoalofWalmart?

Savingpeoplemoneytohelpthemlivebetter.

2.

WalmartandNestléarebothinternationalcompanies,aren’tthey?

Yes,theyare.

3.WherearetheheadquartersofNestlélocated?

InVevey,Switzerland.

4.WhatweretheannualsalesofNestléin2010?

Almost110billionSwissFrancs.

UsefulExpressions

公司介绍常用句型

Ourcompanywasestablished/foundedin1999.Itisbased/headquarteredinNewYork.

我们公司成立于1999年，总部设在纽约。2.Walmartemploys2.1millionassociatesworldwide.

沃尔玛在全球雇佣员工210万人。3.In1998,thecompanyopeneditsfirstbranchoffice.Nowitpossessesaltogether6branches.

1998年，公司创建了第一家分公司，目前共拥有6家分公司。UsefulExpressions

公司介绍常用句型

UsefulExpressions

4.Ourcompanymainlyfocusesonplasticproducts.Ourproductsarebothfordomesticandforeignmarkets.

我们公司主要经营塑料制品，我们的产品在国内为市场都有销售。5.Ourannualincome/revenueis50milliondollarsthisyear.

我们今年的总收入为5000万美元。6.Ourcompanyisdevelopingrapidly.Anditssaleshaveincreasedby20%.

我公司发展迅速，其销售额增长了20%。

公司类别常用语

1.enterprise企业2.limitedliabilitycompany有限责任公司3.jointventure合资企业4.equityjointventure股权式合资企业5.contractualjointventure契约式合资企业6.state-ownedenterprises国有企业7.state-operatedenterprises国营企业8.collectively-ownedenterprises集体企业9.privatebusiness私营企业

10.individually-ownedenterprises个体企业11.exclusivelyforeign-ownedenterprises

外商独资企业12.overseascompany海外企业13.multinationalcorporation/transnationalcorporation

跨国公司14.listedcompany上市公司15.parentcompany母公司16.subsidiary子公司17.affiliate附属公司18.branchoffice分公司

ExercisesTask1:StudythefollowingcompanydescriptionabouttheCoca-ColaCompanyandcompleteitwiththewordsorphrasesinthetablebelow.Changetheformswherenecessary.

outstandingacquirestriveavailabilitysportsdrinkpartnershipserveproduct

TheCoca-ColaCompanyisthethirdlargestCoca-Colabottlerintheworld,andour________includetheworld’sgreatestbrandsandbeverages,suchasenergydrinks,stillan