2026年浙江单招英语职业场景对话专项含答案购物职场服务经典题

2026年浙江单招英语职业场景对话专项含答案（购物+职场+服务经典题）一、购物场景对话（共5题，每题2分）1.题目：小明在杭州湖滨银泰百货想买一件外套，售货员询问他的需求。对话：售货员：Goodafternoon!CanIhelpyou?小明：Yes,I’dliketobuyawintercoatforhiking.售货员：Sure.Doyouhaveapreferenceformaterialorbrand?小明：Iprefersomethingwarmandwaterproof,likeGore-Tex.售货员：Wehaveafewoptions.MayIknowyourbudget?小明：Around800yuan.售货员：Thisoneisperfect.It’s750yuanandhasexcellentinsulation.问题：售货员推荐的外套价格是多少？答案：750yuan。解析：对话中售货员提到“thisoneisperfect.It’s750yuan”，明确指出外套价格为750元。2.题目：小红在宁波购物中心买化妆品，向导购员咨询护肤品。对话：小红：Excuseme,doyouhaveanyskincareproductsrecommendedforsensitiveskin?导购员：Ofcourse.Ourbrand“NatureCare”hashypoallergenicoptions.小红：Howmuchisthe50mlserum?导购员：It’s138yuan,butwehavea30%discountforstudents.小红：Great!I’lltaketwo.问题：小红最终买了多少支血清？答案：两支。解析：对话中小红说“I’lltaketwo”，表示购买了2支血清。3.题目：小李在温州瑞安的服装店试穿衬衫，店员询问尺码。对话：店员：Areyoulookingforaformalorcasualshirt?小李：Casual,fordailywear.店员：Whatsizedoyouusuallywear?小李：L,butI’mabittall,somaybeXL?店员：Letmecheck.Here’sanXLwithextra-longsleeves.小李：Perfect,thanks!问题：小李选择的是哪种尺码的衬衫？答案：XL加长袖。解析：店员提到“Here’sanXLwithextra-longsleeves”，说明衬衫是XL加长袖的。4.题目：小张在台州超市买水果，询问促销情况。对话：小张：Hello,doyouhaveanydiscountsonfruitsthisweek?收银员：Yes,we’resellingapplesat15yuan/kg,butthey’re10%offifyoubuy5kg.小张：That’sagooddeal.I’llget6kg.收银员：Greatchoice!Thetotalwillbe86yuan.问题：小张买苹果的数量是多少？答案：6公斤。解析：小张说“I’llget6kg”，表示购买了6公斤苹果。5.题目：小王在金华义乌购纪念品，询问邮费。对话：小王：Iwanttobuythisteaset,butit’stooheavy.Howmuchisshipping?店员：Fordomesticordersover200yuan,it’sfree.Thissetis250yuan.小王：Okay,I’lladdasmallmugtoreach300yuan.店员：That’sperfect!Theteasetandmugwillbesenttogether.问题：小王需要支付邮费吗？答案：不需要。解析：店员说明“fordomesticordersover200yuan,it’sfree”，因为总价超过200元，所以包邮。二、职场场景对话（共5题，每题2分）1.题目：小赵刚入职杭州某公司，向同事请教工作流程。对话：同事：Welcometotheteam!Doyouneedhelpwithanything?小赵：Yes,I’mnotfamiliarwiththereportingsystem.同事：AllemployeessubmitweeklyreportsbyFriday.Youcanusetheonlineportal.小赵：Great,thanks!同事：Also,remembertoattendtheteammeetingat9AMtomorrow.问题：员工每周几提交工作报告？答案：周五。解析：同事明确说明“AllemployeessubmitweeklyreportsbyFriday”。2.题目：小孙在宁波某公司做销售，向客户推荐产品。对话：小孙：Goodmorning,Mr.Wang.I’dliketointroduceournewsmartwatch.客户：Whatmakesitdifferentfromothers?小孙：Ithaslongerbatterylifeandhealthtrackingfeatures.客户：Howmuchisit?小孙：It’s1299yuan,butwehavea10%discountforfirst-timebuyers.客户：Okay,I’llthinkaboutit.小孙：Sure,wouldyoulikeabrochure?问题：客户是否对产品感兴趣？答案：不确定，需要考虑。解析：客户说“I’llthinkaboutit”，表明还在犹豫，未明确表示购买意向。3.题目：小李在温州某公司做行政，安排会议。对话：小李：Hieveryone,we’rehavingameetingnextTuesdayat2PMinRoom302.同事A：Canwestartearlier,like1:30PM?小李：Sure,I’llchangethetime.同事B：What’stheagenda?小李：We’lldiscusstheQ3budgetandprojectupdates.同事C：Noted,thanks!问题：会议的议程是什么？答案：讨论第三季度预算和项目更新。解析：小李说明“We’lldiscusstheQ3budgetandprojectupdates”。4.题目：小张在台州某公司做客服，处理投诉。对话：小张：Thankyouforcontactingoursupport.HowcanIassistyou?客户：Myorderwasdelayed,andtheproductarriveddamaged.小张：I’msorrytohearthat.What’syourordernumber?客户：123456,placedonJune10.小张：I’llcheckthestatusimmediately.You’llgetafullrefund.客户：That’sokay,butIneeditreplacedASAP.小张：Absolutely,anewonewillbesenttomorrow.问题：客户的问题是什么？答案：订单延迟且商品损坏。解析：客户说明“Myorderwasdelayed,andtheproductarriveddamaged”。5.题目：小王在金华某公司做人事，招聘员工。对话：小王：Goodmorning,Mr.Lee.Areyouinterestedinouropening?应聘者：Yes,Isawtheadforasalesassistant.小王：Great!Canyoudescribeyourexperience?应聘者：Iworkedataretailcompanyfor2years,handlingcustomerinquiries.小王：That’shelpful.Whencanyoustart?应聘者：NextMondayifpossible.小王：Soundsgood.We’llnotifyyoubyemail.问题：应聘者能什么时候开始工作？答案：下周一（如果可能）。解析：应聘者说“Whencanyoustart?NextMondayifpossible”。三、服务场景对话（共5题，每题2分）1.题目：小赵在杭州某餐厅点餐，询问菜式。对话：服务员：Goodevening!WhatcanIrecommend?小赵：I’minahurry,sowhat’squickandtasty?服务员：Ourbeefstir-fryandfishfilletarebothpopular.小赵：Thefish,please.Andacupoficedtea.服务员：Comingrightup!问题：小赵点了什么主食？答案：鱼排。解析：小赵说“Thefish,please”，明确选择了鱼排。2.题目：小孙在宁波某咖啡馆点咖啡，询问糖量。对话：服务员：Welcome!Whatwouldyouliketodrink?小孙：Alatte,butwithhalfsugar,please.服务员：Sure,andwouldyoulikeithotorcold?小孙：Cold,thanks.服务员：Onecoldlattewithhalfsugar.Readytopay?小孙：Yes,here’s25yuan.问题：小孙要的咖啡是什么温度？答案：冷饮。解析：小孙说“Cold,thanks”，表示要冷咖啡。3.题目：小李在温州某酒店办理入住，询问设施。对话：前台：Goodevening!WelcometotheGrandHotel.小李：Yes,IhaveareservationunderthenameLi.前台：Onemoment.Here’syourroom,805.Ithasabalcony.小李：Great!DoyouhavefreeWi-Fiandbreakfast?前台：Yes,bothareincluded.问题：小李的房间有什么设施？答案：阳台、免费Wi-Fi和早餐。解析：前台说明“Yourroom,805.Ithasabalcony”和“bothareincluded”，指免费Wi-Fi和早餐。4.题目：小张在台州某银行咨询贷款，询问利率。对话：银行职员：Goodafternoon!WhatcanIhelpyouwith?小张：I’dliketoapplyforapersonalloan.银行职员：What’syourmonthlyincome?小张：Iearn15,000yuan.银行职员：Theinterestrateis4.5%forloansunder50,000yuan.小张：Thatsoundsreasonable.问题：如果小张申请50,000元以下贷款，利率是多少？答案：4.5%。解析：银行职员明确说明“Theinterestrateis4.5%forloansunder50,000yuan”。5.题目：小王在金华某医院挂号，询问排队时间。对话：挂号员：Goodmorning!Whatdepartmentareyouvisiting?小王：Cardiology,please.挂号员：There’sa30-minutewaitforthespecialist.小王：Okay,I’lltakeaseat.挂号员：Here’syour