雨课堂学堂在线学堂云Fundamentals and Practice of Management(日照职业技术学院)单元测试考核答案

第1题Itisgenerallybelievedthattheprimaryfunctionofmanagementis().APlanningBOrganizingCLeadingDControlling第2题Amongthemostbasicskillsthatmanagersshouldpossess,()isequallyimportantformanagersatalllevels.ATechnicalskillsBInterpersonalskillsCConceptualskillsDBusinessskills第3题Amongthemostbasicskillsthatmanagersshouldpossess,()isparticularlyimportantforfirst-linemanagers.ATechnicalskillsBInterpersonalskillsCConceptualskillsDLeadershipskills第4题Theabilityofthefinancedepartmentmanagertoreviewfinancialstatementsbelongsto().ATechnicalskillsBInterpersonalskillsCConceptualskillsDAnalyticalskills第5题Formanagers,theabilitytoapplyspecificprofessionalknowledge,tools,orskillsintheirworkis().ATechnicalskillsBInterpersonalskillsCConceptualskillsDAnalyticalskills第6题Formanagers,theabilitytosuccessfullyinteractwithothersandcommunicateandcollaboratewiththemis().ATechnicalskillsBInterpersonalskillsCConceptualskillsDAnalyticalskills第7题Formanagers,theabilitytoconductglobalanalysis,judgment,insight,andsummarizationofthingsis().ATechnicalskillsBInterpersonalskillsCConceptualskillsDDecisionmakingskills第8题Whatisthefunctionofmanagementreflectedinthestatement“Ifeverythingisanticipated,itwillstand;ifnotanticipated,itwillbeabandoned”?()APlanningBOrganizingCLeadingDControlling第9题Themarketingplanningabilityofmarketingpersonnelbelongsto().ATechnicalskillsBInterpersonalskillsCConceptualskillsDAnalyticalskills第10题Employeesonbusinesstripsmustfirstbesignedbytheirimmediatesupervisor,andthenbytheirfinancialsupervisorbeforetheycangotothefinancedepartmenttoreporttheirexpenses.Whichfunctionofmanagementdoesthisbelongto?()APlanningBOrganizingCLeadingDControlling第11题Thefollowingbelongtothemanagementobjects:().APeopleBFinanceCInformationDTime正确答案：ABCD第12题Thethreemostbasicskillsthatmanagersshouldpossessreferto().ATechnicalskillsBInterpersonalskillsCConceptualskillsDLeadershipskills正确答案：ABC第13题Thecorrectdescriptionofmanagementis().AThepurposeofmanagementistomanagegoodpeopleBThepurposeofmanagementistoachieveorganizationalgoalsCThemainobjectsofmanagementarepeopleDTheobjectofmanagementisnotjustpeople正确答案：BCD第14题Mr.Li'smorningscheduleisasfollows:7:30inthemorning,entertheofficeandstartbrowsingthenewspaperfortheday;8:Participateinthecompany'smorningexercisesandsongsthatremainsteadfast;8:Conveneahigh-levelleadershipmeetingat30;9:GototheHightechZoneManagementCommitteeat30todiscussacooperationproject;12:Thenegotiationhasended.Duringthishalfday,Mr.Limainlyplayedtheroleof().AListenerBDisseminatorCLeadersDNegotiator正确答案：ABCD第15题1.Whichleveldeterminesthelong-rangeobjectivesanddirectionfortheorganization?

A

OperationalB

TechnicalCStrategic

D

Administrative第1题()isknownasthe"fatherofscientificmanagement".ATaylorBFayolCWeberDMayo第2题Theworkthatmarkstheformalformationofscientificmanagementtheoryis().APrinciplesofScientificManagementBIndustrialManagementandGeneralManagementCSocialandEconomicOrganizationTheoryDTheHumanProbleminIndustrialCivilization第3题Theproposerofthe"exceptionprinciple"is().APeterDruckerBTaylorCRandCorporationDFayol第4题Thefocusofscientificmanagementtheoryis().AEnterpriseproductionsiteBTheoverallinterestsoftheorganizationCHumanbehaviorandgeneratingbehaviorDCorporateculture第5题Theobjectofgeneralmanagementtheoryresearchis().AEnterpriseproductionsiteBTheoverallinterestsoftheorganizationCHumanbehaviorandgeneratingbehaviorDCorporateculture第6题WhichofthefollowingbelongstoWeber'smanagementtheory?().AExceptionalprincipleBGeneralManagementTheoryC14managementprinciplesDIdealAdministrativeOrganizationTheory第7题Thescholarknownasthe"fatheroforganizationaltheory"is().ATaylorBFayolCWeberDMayo第8题Fayolbelievesthattheprimaryfunctionofmanagementis().APlanBOrganizationCCommandDControl第9题Fayolbelievesthattheoverallmovementofacompany'ssixfunctionsoftechnology,business,security,finance,accounting,andmanagementconstitutes().AOperationBManagementCProductionDSales第10题Whichtheoryholdsthat"peoplearegenerallyborntodislikework"?()AZ-theoryBSuperYtheoryCYtheoryDXtheory第11题Whatistheviewpointofthetheorythat"peopleareabletocontrolandguidethemselveswhenperformingtasks"?()AZ-theoryBSuperYtheoryCYtheoryDXtheory第12题Themanagementexpertwhobelievesthat"managementisdecision-making"is().ATaylorBFayolCSimonDKontz第13题Whatis()thatbelievesthatthereisnofixedanduniversallyapplicablemanagementmethodinreality,andthatmanagementshouldadapttochangingcircumstances.ASystemManagementTheoryBTheoryofcontingencymanagementCDecisiontheoryDMathematicaltheory第14题Itisbelievedthat"anorganizationisanopenlargesystemcomposedofmanysubsystems,withhumanbeingsasthemainbody,andisasubsystemofthesocialsystem".Itisemphasizedthat"organizationsshouldcontinuouslyobtainresourcesfromtheexternalenvironmenttoadapttochangesintheenvironment"is().ASystemManagementTheoryBTheoryofcontingencymanagementCDecisiontheoryDSchoolofManagementScience第15题Whichofthefollowingmanagementbehaviorsismostlikelytobeabandonedbyaspokespersonforscientificmanagementinmanagementwork?()ASeekingsuitableworkersforsuitablepositionsBDecomposeworkflowandspecializedivisionoflaborCTakeeffectivespiritualrewardmeasuresDStandardizemanagementmethodsthroughexperience第16题ThefollowingarethemaincontentsofTaylor'sscientificmanagementtheory().AWorkquotaandstandardizationBReasonableemploymentofpersonnelCDifferentiatedpieceratewagesystemDProfessionaldivisionoflaborandexceptionprinciple正确答案：ABCD第17题ThemainviewpointsoninterpersonalrelationshiptheoryderivedbyMayothroughtheHawthorneexperimentare().APeopleinenterprisesarefirstandforemost"economicagents"BPeopleinenterprisesareprimarily"socialindividuals"CProductionefficiencymainlydependsontheworkattitudeofemployeesandpeople'sinterrelationshipsDThereareinformalorganizationsinenterprises,andtheirexistenceshouldbevalued正确答案：BCD第18题Theassumptionof"economicman"is().AHumannatureislazyBPeoplearenotsimplypursuingmonetaryincomeCThepurposeofhumanbehavioristopursuemaximumbenefitsDMeetingsocialandpsychologicalneedsisthemainfocus正确答案：AC第19题WhichofthefollowingviewsbelongstotheXtheory?().AIamnotborntodislikeworkBExternalcontrolisthemainmeanstomotivateemployeestocompleteworktasksCBorntodislikeworkDTheorganization'sgoalsshouldbeachievedthroughemployeeselfmotivation正确答案：BC第20题The"socialperson"hypothesisholds().AHumannatureislazyBThepurposeofhumanbehavioristopursuemaximumbenefitsCPeoplearenotsimplypursuingmonetaryincomeDPeoplestillhavesocialandpsychologicalneeds正确答案：CDExercise3第1题Usinganonymousmethods,solicitingopinionsinwriting,providingfeedbackmultipletimes,andultimatelyobtainingasatisfactorydecisionorpredictionmethodiscalled().AManagerialdecision-makingmethodBBrainstormingmethodCDelphimethodDBrainstormingmethod第2题Decisionmakingisacommonactivityinbothworkanddailylife,butpeople'sunderstandingofitsmeaningvaries.Themostcompleteunderstandingis().AComeupwithideasBMakeanideaCTocomeupwithbothideasandmakedecisionsDEvaluatevariousideas第3题Facedwithvariouspossiblestatesinthefuture,althoughdecision-makerscannotdetermineinadvancewhatkindofstatetopresent,theycanjudgetheprobabilityofeachstateappearinganduseprobabilitytograspmultipleoutcomes.Thistypeofdecisionbelongsto().ADeterministicdecision-makingBRiskbaseddecision-makingCUncertaindecision-makingDNonproceduraldecision-making第4题Facedwithvariouspossiblestatesthatmayariseinthefuture,decision-makerswhocannotgraspthenumberofpossibleconsequencesandcanonlyrelymainlyonexperienceandattitudetomakedecisionsbelongto().ADeterministicdecision-makingBRiskbaseddecision-makingCUncertaindecision-makingDNonproceduraldecision-making第5题InresponsetothequotarestrictionsimposedbyEuropeanandAmericancountriesontextileproductsinChina,acompanyhasdecidedtoinvestinestablishingawholly-ownedsubsidiaryinNorthAfrica.Thisdecisionbelongsto().AHomeworkdecision-makingBStrategicdecision-makingCTacticaldecision-makingDDeterministicdecision-making第6题Whenmakinguncertaindecisions,theapproachoftheoptimisticapproachcanusuallybedescribedas().ATakingthelargerfromthelargerBSmallmediumtolargeCSmall,medium,andsmallDTakingSmallfromLarge第7题Whenmakinguncertaindecisions,theapproachofpessimismcanusuallybedescribedas().ATakingthelargerfromthelargerBSmallmediumtolargeCSmall,medium,andsmallDTakingSmallfromLarge第8题Themethodofgatheringrelevantpersonneltogethertogatheropinionsandmakedecisionsinarelaxedatmosphereforacertainissueis().ACausalanalysismethodBRegressionanalysismethodCBrainstormingmethodDDelphimethod第9题Strategicplansaregenerallyformulatedby().AOperatorBSeniormanagementpersonnelCMiddlemanagementpersonnelDGrassrootsmanagementpersonnel第10题Whatarethecharacteristicsofdecision-making?()AGoalorientedBSelectivityCSatisfactionDScientificity正确答案：ABCD第11题Accordingtothehierarchyofdecision-makingactivities,decisionscanbedividedinto().AStrategicdecision-makingBManagementdecisionsCHomeworkdecision-makingDRiskdecision-making正确答案：ABC第12题4.Whichgroupdecision-makingtechniquehasnoface-to-faceinteraction?

ABrainstormingBTheDelphiTechnique

CTheNominalGroupTechnique(NGT)

D

NoneOfThem第13题Thestrengthsandweaknessesofeachalternativebecomeobviousinwhichstepofthedecisionmaking-process?AIdentifytheproblem.B

Identifythedecisioncriteria.CAnalyzethealternatives.D

Implementthealternative.第14题Puttingadecisionintoactionandconveyingthedecisiontothepersonswhowillbeaffectedbyitisknownas:A

Problemidentification.BDecisionimplementation.CRationaldecision-making.D

Irrationaldecision-making.第15题Onceaproblemisformulated,thenextstepistoASelectanalternative

BListallpossiblesolutionsCObserveadiscrepancy

DDecidewhatiscriticalinthedecisionExercise4第1题Narrowlydefinedplanningworkrefersto().ADevelopaplanBExecutionplanCChecktheexecutionstatusoftheplanDPrediction第2题Whatistheincorrectdescriptionoftheplannedworkbelow().APlanningworkservestoachieveorganizationalgoalsBPlanningworkhasuniversalityandefficiencyCPlanningworkisthefoundationofmanagingactivitiesDDuetotheuncertaintyoftheenvironment,evenathoroughplanisunnecessary第3题“Althoughthecharacteristicsandscopeofaplanvarywithdifferentlevelsofmanagement,itisacommonfunctionofallmanagers.”Thisstatementreferstothe()characteristicofaplan.APrimacyBUniversalityCEfficiencyDInnovation第4题“Planningworkalwaysmakesdecisionsonnewproblemsthatneedtobesolved,aswellaspossiblenewchangesandopportunities.”Thisstatementreferstothe()characteristicofplanning.APrimacyBUniversalityCEfficiencyDInnovation第5题Amongtheeightlevelsoftheplan,()isatthehighestlevel.AGoalBPurposeormissionCBudgetDStrategy第6题Whichofthefollowingstatementsisincorrect.()APlanningworkiswidelypresentBPlanningworkisofparamountimportanceCPlanisanonideologicalformDPlanningworkshouldpayattentiontoefficiency第7题Theplanreferredtoasdigitalizationbelowis().APolicyBGoalCPlanningDBudget第8题Strategicplansaregenerallyformulatedby().AOperatorBSeniormanagementpersonnelCMiddlemanagementpersonnelDGrassrootsmanagementpersonnel第9题Thecorrectunderstandingoftheplanis().APlanningisnotequaltoplanningforthefutureBTheflexibilityofaplanliesnotintheplanitself,butinthepeoplewhomaketheplanCNomatterhowtheenvironmentchanges,planningisnecessaryDPlanningwillwasteacertainamountoftimeformanagers正确答案：ABC第10题Generallyspeaking,seniormanagementplansalsobelongto().AStrategicplanBTheprincipleofrollingplanmethodis"nearfineandfarcoarse"CLongtermplanDTherollingplanmethodismainlyusedfortheformulationoflong-termplansETacticalplanFNetworkplanningtechnologyismainlyusedfortheformulationofshort-termplansGGuidingplan3Thefollowingstatementsarecorrect:(AD).HNetworkplanningtechnologyisparticularlysuitableforschedulingproductionschedulesinlarge-scaleengineeringprojects正确答案：BDH第11题Intheprocessofimplementinggoalmanagement,theroleofgoalsismainlyreflectedintheir().ADirectionalityandMotivationBHierarchyanddiversityCCohesivenessandassessmentDSegmentationandtimeliness正确答案：AC第12题Thecorrectdescriptionofgoalmanagementis().AEmphasizeresultsoverprocessesBMakegoalstheobjectofmanagementCUsinggoalsasameansofmanagementDBasedontheassumptionofhumannatureinthe"Ytheory"正确答案：CD第13题InusingMBO,objectivesshouldbesetABythesupervisorB

BytheemployeeCJointlybythesupervisorandtheemployeeDBytopmanagement第14题Toplevelmanagersconcentrateonproblemsthat

AOccurfrequentlyBHavefairlycertainoutcomesCHaveagreatdealofuncertaintyD

Willbesolvedwithoutexpandingunnecessarytimeandeffortonthem第15题Theskillthatcentersonamanager'sabilitytousespecificknowledge,techniques,andresourcesinperformingworkisknownas_____skill.AConceptual

BHuman

C

Technical

DPoliticalExercise5第1题Ensurethat"peopledothings,peopledothings,thingsgettheirpeople,peoplegettheirthings"is()inthemanagementfunction.APlanningworkBOrganizationalworkCLeadershipworkDControlwork第2题Organizationalstructureisactually()withintheorganization.ADivisionoflaborandcooperationrelationshipBAuthorityrelationshipsbetweendepartmentsCThepowerrelationshipbetweensuperiorsandsubordinatesDTherelationshipofrights第3题Theconclusionthatcanbedrawnfromanalyzingthephenomenonofcorruptionusingorganizationaltheoryis().APowerandresponsibilityarealwaysconsistentBPowerwithoutresponsibilitywillleadtocorruptionCResponsibilityismoreimportantthanpowerDCentralizationismoreimportantthandecentralization第4题Thegeneralmanagerofacertainenterprisehas2deputygeneralmanagers,andeachdeputygeneralmanagerhas3departmentmanagers.Eachdepartmenthas6employees.Themanagementrangeofthegeneralmanagerandeachdeputygeneralmanageris(),respectively.A2and3peopleB5and6peopleC11peopleand9peopleD5and6people第5题Theownerofacertaincompany,outoffavor,hiredthesonofagovernmentofficial(majoringinmechanicalmanufacturing).However,thecompanydoesnotneedsuchprofessionaltalents,buttheownerstillarrangedforthepositionofdeputydirectorofthecompanyofficefortheyoungman.Whichofthefollowingorganizationaldesignprinciplesdoesthisapproachprimarilyviolate?()APrincipleofreasonabledivisionoflaborBTheprincipleofunifiedcommandCPrincipleofstreamliningefficiencyDPrincipleofemploymentbasedonjobrequirements第6题Thebasicstartingpointoforganizationalstructuredesignis().AOrganizationalgoalsBJobanalysisCStaffingDSetuppositions第7题Theorganizationalprocessinwhichsuperiorsdelegatepowerorauthoritytomiddleandlowerlevelmanagersis().AInstitutionaldecentralizationBDivisionoflaborCManagementrangeDAuthorization第8题Acertaingeneralmanagerdelegatedtheresponsibilityofproductsalestoadeputygeneralmanagerinchargeofoperations,whoisresponsibleforallregionaldistributionoffices.However,atthesametime,thegeneralmanagerrequestedthatthemanagersofeachregionaldistributionofficedirectlyreportdailysalesfigurestothechiefaccountant,whocanalsogiveinstructionsdirectlytothemanagersofeachdistributionoffice.Thegeneralmanager'sapproachgoesagainst().APrincipleofreasonabledivisionoflaborBTheprincipleofunifiedcommandCPrincipleofstreamliningefficiencyDPrincipleofemploymentbasedonjobrequirements第9题Themaintasksoforganizationalstructuredesigninclude().AProvideanorganizationalchartBStaffingCConductjobanalysisDPreparejobdescriptions正确答案：BD第10题Theprinciplesthatorganizationalstructuredesignshouldfollowinclude().APrincipleoffeasiblegoalsBPrincipleofreasonabledivisionoflaborCTheprincipleofequalrightsandresponsibilitiesDTheprincipleofunifiedcommand正确答案：ABCD第11题Thefollowingpracticesthatreflectdecentralizationinclude().AMr.WangauthorizesSecretaryXiaoWutohandletemporaryofficeoperationsBWithinhisauthority,ManagerWangcanmakedecisionsdirectlywithoutreportingtotheGeneralManagerCExceptforsomestrategicdecisionsrelatedtothecompany'sdevelopmentdirection,Mr.WanggenerallydoesnotinterveneinthedecisionsmadebysubordinatesDAlthougheachbusinessdepartmenthasautonomy,departmentmanagersshouldfirstconsultwiththevicepresidentbeforemakingdecisions,anditisstrictlyprohibitedtoexecutebeforereporting正确答案：BC第12题Thefollowingstatementsareincorrect:().AManagementrangereferstothenumberofsubordinatesledbyaleaderBGenerallyspeaking,thesizeofamanager'sabilitydoesnotaffectthemagnitudeofthemanagementrangeCThemorevaguetheplan,thegreaterthefreedomgiventothegrassroots,andthegreaterthemanagementrangeofthesuperiorsDThesizeofindividualpowerdesiresofthetopmanagementofanorganizationaffectsthedegreeofcentralizationordecentralizationofpowerwithintheorganization正确答案：ABC第13题Thelargesizeofthecompanyandtheuseofroutinetechnologyareindicatorsthatwhichtypeofstructurewouldbemosteffective?AStrategicorganizationBMechanisticorganizationCOrganicorganizationD

Matrix第14题Inateam-basedstructure,_____make(s)thedecisionsthataffecttheteam.

ATopmanagementB

MiddlemanagementC

First-linemanagement

D

Teammembers第15题Whichofthefollowingorganizationalobjectivecanbemeasuredeasily?AMarketstandingBInnovationsCManagerperformanceandresponsibilityDSocialresponsibilityExercise6第1题Accordingtotheregulationsinthedocument,thedeputygeneralmanagerofacertaincompanygavearewardof10000yuaneachtotwodepartmentmanagersresponsibleforprotectingthecompany'spropertywithinhis/herscopeofauthority.Thisactionstimulatedtheenthusiasmofthecompany'semployeesto"lovethefactoryashome".Thedeputygeneralmanagerisutilizing()here.APowerbasedinfluenceBNonpowerinfluenceCMoneyinfluenceDBehavioralinfluence第2题Using()toinfluenceandchangethebehaviorofsubordinatesthroughpersonalcharm.APowerbasedinfluenceBNonpowerinfluenceCPositioninfluenceDBehavioralinfluence第3题AmericansocialpsychologistLewindemonstratedthroughexperimentsthat,comparedtootherleadershipstyles,theleadershipstylethatismoreconducivetoenhancingorganizationalcohesionandimprovingorganizationalworkefficiencyis().AAutocratictypeBDemocratictypeCLaissezfairetypeDWorkandinterpersonalrelationshipsareequallyimportant第4题Thequartettheorysuggeststhatthetypeofleaderwhoisrelativelyefficientandsuccessfulshouldbe().AHigh"workoriented"andhigh"relationshiporiented"typeBLow"workoriented"andhigh"relationshiporiented"typeCLow"workoriented"andlow"relationshiporiented"typeDHigh"workoriented"low"relationshiporiented"type第5题AccordingtotheFederermodel,whenthereisagoodrelationshipbetweensuperiorsandsubordinates,acleartaskstructure,andstrongpositionpowerwithinanorganization,thetypeofleadertochooseis().ATaskorientedBRelationshiporientedCWorkandinterpersonalrelationshipsareequallyimportantDLeadercentric第6题Thevariablefactorsproposedbytheleadershiplifecycletheoryare().AMaturityofsubordinatesBTaskstructureCSuperiorsubordinaterelationshipDPositionAuthority第7题Accordingtotheleaderlifecycletheory,()shouldbeusedforthosemanagedwhoarecapablebuthavelowmotivation.AParticipatorymanagementBAuthorizedmanagementCPersuasivemanagementDCommandbasedmanagement第8题Accordingtotheapproachgoaltheory,themostappropriateleadershipapproachforemployeeswholiketoseewhathappensasbeingcontrolledandinfluencedbyexternalenvironmentalforcesshouldbe().AGuidedBSupporttypeCParticipatoryDAchievementoriented第9题Accordingtotheapproachgoaltheory,themostsuitableleadershipstyleforemployeeswithhighachievementneedsshouldbe().AGuidedBSupporttypeCParticipatoryDAchievementoriented第10题Themainfactorsthatconstitutenonpowerinfluenceare().AMoralfactorsBTalentfactorsCEmotionalfactorsDKnowledgefactors正确答案：ABCD第11题Intheprocessofleading,guiding,andinspiringsubordinatestostrivefororganizationalgoals,thespecificroleofaleaderis().AGuidingroleBCoordinationroleCMotivationaleffectDCoagulation正确答案：ABC第12题ThevariablefactorsdeterminedbytheFederermodelinclude().AMaturityofsubordinatesBTaskstructureCSuperiorsubordinaterelationshipDPositionAuthority正确答案：BCD第13题Thequartogramtheorydividesleadershipbehaviorintotwodimensions,whichrepresenttwoleadershipstyles,namely().ATaskorientedBRelationshiporientedCRelationships,tasks,andheavyresponsibilitiesDSupporttype正确答案：AB第14题WhenworkspecializationisextensiveAEmployeeperformasingletaskB

EmployeeperformmanytasksCEmployeesareofteninefficientD

Jobstendtobelarge第15题

DelegationoccurswhenAAmanagerabdicatessomeofhisorherresponsibilitytoemployeesintheunitB

AmanagershiftssomeofhisorherauthoritytoanotherpersontoperformaspecifictaskC

AmanageasksanemployeetodohimorherapersonalfavorDAmanagerfiltersinformationinanattempttostimulateconflictExercise7第1题Themostimportantpartintheprocessofcommunicationis().ADeliveryofinformationBCommunicationofinformationCAcceptanceoftheinformationDUnderstandingoftheinformation第2题Themostimportantdisadvantageoforalcommunicationis().AQuickfeedbackBLackofwrittencommunicationskillsCNolong-termcommunicationrecordDSimplecommunication第3题Thefollowingnon-verbalcommunicationmethodsarefoundin().Acall-inBbodylanguageCgroupmeetingDE-mail第4题Thefollowingwrittencommunicationmethodsareincludedin().Acall-inBpaperdocumentCgroupmeetingDE-mail第5题Whenchoosingcommunicationchannels,ifitisimportanttoincreaseemployeesatisfactionthroughinformationcommunication,itisbesttouse().AFullchanneltypeBChaintypeCWheeltypeDRaotonguetype第6题AmanfromSichuanandapersonfromShandongdobusinesstogether,oftenfallingoutbecauseoftheinaccuratepronunciationof"four"and"ten".Thereasonforthiscommunicationbarrierismainlyderivedfrom().APhysicsBManagementCPsychologicalaspectsDLanguage第7题CommunicationthroughE-mailbelongsto().AwritingcommunicationAndBNonverbalcommunicationCoralcommunicationDElectroniccommunication第8题Inthepast,Mr.Zhangunderstoodthesituationandarrangedtheworktotalkwiththreedepartmentmanagers,whowerealwayssuspiciousandshirkingtheresponsibilities.Later,hemetthreedepartmentmanagerssimultaneouslyintheformofatalkmeeting,whichstoppedthesuspicionbehindthem.HowdidthecommunicationmodebetweenMr.Zhangandhissubordinateschange?()AFromchaintypetowheeltypeBFromwheeltypetofullchanneltypeCChangefromfullchanneltypetowheeltypeDChangefromwheeltypetochaintype第9题Commoncommunicationmethodscanbedividedinto()accordingtothedifferentmediausedinthecommunication.AOralcommunicationBwrittencommunicationCnon-verbalcommunicationDelectroniccommunication正确答案：ABCD第10题Thefollowingnon-verbalcommunicationmethodsareincludedin().Aphonenumber,BBodylanguageCgroupmeetingDtrafficlightsattheintersection正确答案：BD第11题Whichofthefollowingpracticescanhelpyouovercomecommunicationbarriers?()APositivefeedbackandrepeatedcommunicationBLookforcommoninterestsCControlyouremotionsDLearntolistenactively正确答案：ABCD第12题WhenwouldaPERTnetworknotprovidemuchhelp?AWhensequencingisimportantBForjobswithmanystepsinvolvedCForcomplicatedjobs

DForindependentprojects第13题Toplevelmanagersconcentrateonproblemsthat

（管理层关注的问题是？）

xA

OccurfrequentlyBHavefairlycertainoutcomesCHaveagreatdealofuncertaintyDHaveagreatdealofuncertainty第14题Whichofthefollowingorganizationalobjectivecanbemeasuredeasily?

A

MarketstandingB

InnovationsC

ManagerperformanceandresponsibilityD

Socialresponsibility第15题WhichofthefollowingdepartmentalstructureswouldbeusedifthegroupingwerebasedontheareasservedintheUnitedStates?AFunctionaldepartmentalizationBProductdepartmentalizationC

CustomerdepartmentalizationDGeographicdepartmentalizationExercise8第1题Thecoreroleofmotivationisin().AStrengthenleadershipBImproveorganizationalefficiencyCMobilizepeople'senthusiasmDMeettheneedsofthepeople第2题Maslow's"hierarchyofneeds",proposedin1943divideshumanneedsfromlowtohighinto().APhysicalneeds,safetyneeds,socialneeds,respectneeds,andself-realizationneedsBRespectforneeds,safetyneeds,socialneeds,self-realizationneeds,physiologicalneedsCSelf-realizationneeds,respectneeds,safetyneeds,socialneeds,physiologicalneedsDSelf-realizationneeds,respectneeds,socialneeds,safetyneeds,physiologicalneeds第3题AccordingtoMaslow'shierarchyofneedstheory,theneedforpeopletoseeksupportfromcolleaguesis().ApsychologicalgoalBesteemneedCSocialneedsDbiologicalneed第4题Accordingtothetwo-factortheory,thosefactorsthatcanmakeemployeesdissatisfiedwiththeirwork,suchasmanagementpoliciesandbenefits,belongto().AhygienefactorBIncentivefactorsCjobcharacteristicDInstitutionalfactors第5题AccordingtoMcClellland'sneedstheory,thedesiretobuildcloseandfriendlyrelationshipsbelongsto().AbelongingneedBjobdemandCpowerneedDachievementneed第6题Accordingtothreeneed