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2025年中职第一学年(商务英语)商务接待口语试题及答案
(考试时间:90分钟满分100分)班级______姓名______第I卷(选择题,共40分)答题要求:请从每题所给的A、B、C、D四个选项中,选出最佳选项。(总共20题,每题2分)1.Whengreetingaforeignbusinesspartner,whichexpressionismoreappropriate?A.“Hi,what'sup?”B.“Goodmorning!Nicetomeetyou.”C.“Hey,howareyoutoday?”D.“Yo,longtimenosee.”2.Ifyouwanttointroduceyourselfbrieflyinabusinesscontext,youcansay:A.“I'mjustanordinaryperson.”B.“I'm[yourname],workingin[yourcompany].”C.“Idon'thavemuchtosayaboutmyself.”D.“I'mhere,that'sall.”3.Whenofferingaseattoaguest,youshouldsay:A.“Sitdownwhereveryoulike.”B.“Pleasetakeaseat.”C.“Justfindaplacetosit.”D.“Youcansitthereifyouwant.”4.Whichsentenceissuitablewhenaskingaboutaguest'spreferencesfordrinks?A.“Whatdoyouwanttodrink?”B.“Doyoulikeanykindofdrinks?”C.“MayIofferyousomethingtodrink?Whatwouldyouprefer,tea,coffeeorjuice?”D.“Youneedtotellmewhatyouliketodrink.”5.Whenshowingaguestaroundthecompany,youcansay:A.“Thisisourplace.Youcanlookaroundbyyourself.”B.“Letmegiveyouatourofourcompany.”C.“Youcanwanderaroundthecompanyasyouplease.”D.“I'lljustletyouseethecompanyonyourown.”6.Ifaguestpraisesyourcompany'sproduct,youshouldrespondwith:A.“Oh,really?It'snotthatgreat.”B.“Thankyou!We'rereallyproudofit.”C.“Well,it'sjustanordinaryproduct.”D.“Youdon'thavetosaythat.”7.Whendiscussingbusinesscooperation,whichphrasecanbeusedtostart?A.“Let'stalkaboutsomethingelsefirst.”B.“Idon'tthinkwecancooperate.”C.“Regardingthepotentialbusinesscooperation,Ithink...”D.“I'mnotinterestedincooperationrightnow.”8.Whichisaproperwaytoendabusinessconversation?A.“Well,that'sallfornow.Ihopewecantalkagainsoon.”B.“I'mtiredoftalking,solet'sstop.”C.“Idon'twanttocontinuethisconversationanymore.”D.“Justenditrandomly.”9.Whenintroducingacolleaguetoaguest,yousay:A.“Thisis[colleague'sname].He's/she'sjustanormalcolleague.”B.“Letmeintroduce[colleague'sname].He/Sheisanimportantpersoninourteam.”C.“Meet[colleague'sname].He/Shedoesn'tdomuch.”D.“Thisis[colleague'sname].Idon'tknowhim/herverywell.”10.Ifaguestasksaboutthecompany'sfutureplans,youcananswer:A.“Wedon'thaveanyplansyet.”B.“Atpresent,weareconsideringexpandingintonewmarketsanddevelopingsomeinnovativeproducts.”C.“I'mnotsurewhatthefutureholdsforthecompany.”D.“We'lljustdowhateverwefeellikeinthefuture.”11.Wheninvitingaguesttoabusinessdinner,yousay:A.“Youmustcometoourdinnertonight.”B.“Wewouldbehonoredifyoucouldjoinusforabusinessdinnertonight.”C.“Youhavetoattendthedinner.”D.“Cometothedinnerifyouwant.”12.Whichresponseisappropriatewhenaguestthanksyouforyourhospitality?A.“It'snothing.Youdon'tneedtothankme.”B.“You'rewelcome.We'regladyouenjoyedyourstay.”C.“Don'tmentionit.It'snotabigdeal.”D.“Ididn'tdomuch,sodon'tthankme.”13.Whennegotiatingbusinessterms,youcansay:A.“Wecan'tchangethesetermsatall.”B.“Regardingthesebusinessterms,wemightbeabletomakesomeadjustmentsbasedonmutualbenefits.”C.“Idon'tcareabouttheterms.”D.“Youhavetoacceptourtermsastheyare.”14.Ifaguestasksaboutthecompany'shistory,youshouldsay:A.“It'salongstory.Idon'twanttotalkaboutit.”B.“Ourcompanywasfoundedin[year]withtheaimof[briefintroductionofthefoundingpurpose]andhassincegrownintowhatitistoday.”C.“Idon'tknowmuchaboutthecompany'shistory.”D.“Thecompany'shistoryisnotimportant.”15.Whensayinggoodbyetoaguestattheendofabusinessvisit,youcansay:A.“Seeyoulater.Don'tcomebacktoosoon.”B.“Thankyouforcoming.Haveasafetripback.Welookforwardtoseeingyouagain.”C.“Goodbye.IhopeIneverseeyouagain.”D.“Justgoanddon'tbothermeanymore.”16.Whichexpressioncanbeusedtostartasmalltalkduringabusinessmeeting?A.“Let'sgetdowntobusinessrightaway.”B.“How'stheweatherinyourplacerecently?”C.“Idon'twanttotalkaboutanythingunimportant.”D.“Businessfirst,thenwecanchat.”17.Ifaguesthasaspecialrequirement,youshouldsay:A.“Wecan'tmeetyourrequirement.It'stoodifficult.”B.“Letmecheckandseeifwecanaccommodateyourspecialrequirement.We'lldoourbest.”C.“Idon'tthinkweshoulddealwithyourrequirement.”D.“Yourrequirementistoostrange,sowewon'tconsiderit.”18.Whenintroducingthecompany'sachievements,youcansay:A.“Wehaven'tachievedmuch.”B.“Overtheyears,ourcompanyhasachievedremarkablesuccessin[mentionsomekeyachievements],whichhasenabledustogainastrongpositioninthemarket.”C.“Ourachievementsarenotworthtalkingabout.”D.“Wejustdidsomeordinarythings,notachievements.”19.Whichisapolitewaytointerruptaguestwhennecessary?A.“Stoptalking.Ihavesomethingtosay.”B.“Excusemeforinterrupting,butIthinkweneedtoclarifythispoint...”C.“Idon'tcarewhatyou'resaying.I'mgoingtotalk.”D.“You'retalkingtoomuch.Letmespeak.”20.Whenaguestcomplimentsyourprofessionalability,youshouldrespondwith:A.“It'snotasgoodasyouthink.”B.“Thankyou!I'vebeenworkinghardtoimprovemyprofessionalskills.”C.“I'mjustaverage.Therearebetterpeople.”D.“Youdon'tneedtopraisemelikethat.”第II卷(非选择题,共60分)情景对话(20分)答题要求:根据所给情景,完成对话。请在每个空白处填入一个合适的句子,使对话完整、连贯。(总共4题,每题5分)1.A:Goodmorning!Welcometoourcompany.I'm[yourname],thesalesmanagerhere.B:Goodmorning!Nicetomeetyou.A:______________________.Letmeshowyouaroundourcompanyfirst.B:Thatwouldbegreat.Thankyou.2.A:Hereisourproductdisplayarea.Wehaveawiderangeofproducts.B:______________________?A:Theseareourlatestmodels.Theyareverypopularinthemarket.B:Theylookreallygood.Canyoutellmemoreabouttheirfeatures?3.A:Duringthebusinesscooperation,wehopetoachieveawin-winsituation.B:______________________.That'sexactlywhatwewant.A:So,let'sdiscussthespecificcooperationdetails,suchasthedivisionoflaborandprofitsharing.B:Okay.4.A:Thankyouforcomingtoourbusinessdinner.Ihopeyouenjoythefood.B:______________________.Everythingisdelicious.A:I'mgladyoulikeit.Let'shaveagreateveningandtalkmoreaboutpotentialcooperationopportunities.商务邮件回复(15分)答题要求:根据以下邮件内容,写一封回复邮件。请包含对对方的感谢,对邮件中提及问题的回应,以及表达期待进一步沟通的意愿。字数在150-200字之间。Dear[YourName],I'm[Guest'sName]from[Guest'sCompany].Irecentlyvisitedyourcompanyandwasveryimpressedbyyourproductsandtheworkingenvironment.However,Ihaveaquestionregardingthepricingofoneofyourproductswediscussedduringthevisit.Couldyoupleaseprovidemoredetailedpriceinformation,includinganydiscountsforlargeorders?Thankyou!Bestregards,[Guest'sName]观点阐述(15分)答题要求:请阐述在商务接待中,如何做到尊重不同文化背景的客人。字数在150-200字之间。案例分析(10分)材料:在一次商务接待中,客人来自国外,对公司的某一产品表现出浓厚兴趣,但对产品的一些技术细节不太理解。公司员工小李在介绍产品时,使用了很多专业术语,导致客人一脸茫然。后来,另一位员工小张主动接过介绍工作,并尽量用通俗易懂的语言解释产品技术细节,还通过举例和图片等方式帮助客人理解,客人最终明白了产品的优势和特点。问题:请分析小李和小张的做法,以及从中我们能得到什么启示?答案1.B2.B3.B4.C5.B6.B7.C8.A9.B10.B11.B12.B13.B14.B15.B16.B17.B18.B19.B20.B情景对话:1.Nicetomeetyoutoo.2.Whichonesarethelate
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