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第1题Managementaimstosolvethecontradictionof"multipleobjectivescompetingforlimitedresources".第2题Efficiencyisimportantthaneffectiveness.第3题ThehighestlevelofadministrationisAdoingitbythemanagersselfBgoverningbydoingnothingCleadingthechangeDbuildingtothelast第4题Whichisclosesttothemeaningoftheeffectiveness?AtherelationbetweeninputandoutputBtheattainmentofthegoalCtheperformanceof
themanagersDthesatisfactionoftheemployees第5题Thefunctionsofmanagementinclude:APlanningBOrganizingCLeadingDControlling正确答案:ABCD第6题Whichbelongstothewayofgoverningbydoingnothing?Ato
donothingBtobuildinstitutionsandrules,andletthemrunCtoinspiretheemployees'desireDtodoeverythingbythemanagersthemselves正确答案:BC第1题Controllingisbasedonplanning.第2题Managementspanisinverselyproportionaltomanagementlevel.第3题SimplestructureapplystoAstart-uporganizationsBnormativeorganizationsCdiversifiedorganizationDinternationalorganizations第4题Whichauthoritycandirectthesubordinatedirectly?AlineauthorityBfunctionauthorityCstaffauthorityDadvisorauthority第5题Maintainingasteadystatecanbeattainedby
ApreventivecontrolBconcurrentcontrolCpostcontrolDcorrectivecontrol第6题ThekeyfactorsofaplanincludeAobjectivesandgoalsBtimelimitandspecificstageCshcemeandemergencyplanDexternalenvironmentanalysis正确答案:ABC第7题Managementspanisinfluencedby:AthecapbilityofthemanagersBtheknowledgeandskillsofthesubordinatesCthecomplexityanddifficultyofthetaskDtheeffectivenessoftheinstitutionsinorganization正确答案:ABCD第8题Standingplansconsistsof
APoliciesBProceduresCRulesDBudgets正确答案:ABC第9题Tocorrectthedeviationeffectively,youcan:AfindthetruecauseoftheproblemBtakemeasurestopreventrecurrenceCcorrectassoonaspossibleDcontrolthecostaslowaspossible正确答案:AB第10题Policyisasingle-useplan.第11题Divisionoflabormustimprovetheorganizationaleffectiveness.第12题Budgetisasingle-useplan.ExercisesofChapterThree第1题Peoplewhohavethesamebehaviorsmaynothavethesameneeds.第2题Thecoreproblemofteambuildingistomaketheteammembersbe
like-mindedfellows.第3题"Horseracing"ismorevaluablethan"horsewatching"fortalentstraining.第4题Theessenceofleadershipisleadingchange,thesuccessofwhichcanbemeasuredbytherealizationofthevision.第5题TheorientationofleadershipshouldbeAquestionBopportunityCriskDbenefit第6题Therelationbetweentangibleandintangibleaspectsoforganizationalchange
isAinterdependenceBcorrelationCsequenceDwholeandpart第7题Today'seffectivemodeoforganizationalchangeis:Aunfreeze-change-refreezeBsee-feel-changeCchange-freeze-rechangeDmobilize-change-freeze第8题ThereasonforKodak'sfailureisAthelowmanagementlevelBthelowleveloftechnologydevelopmentCthefailuretocomplywithorseizeindustrytrendsDthelackofmanagementtalents第9题Whichbelong(s)tothepersonalitycharacteristics?AWhocontrolsthefateBFocusonprocessorresultCBelieveinhimself(herself)orothersDthetendencytotakerisks正确答案:ABCD第10题Thetangibleorganizationalchangesinclude:AtheintroductionofnewtechnologyBthedevelopmentofnewproductCtheconstructionofnewstructureDtheimprovementofnewprocess正确答案:ABCD第11题Whatshouldwedo(have)topromoteorganizationalchangesucessfully?AresisttemptationBfirmwillCguardtheoriginalmindDovercometheresistance正确答案:ABCD第12题Thebasictasksofteambuildinginclude:AunderstandingthepeopleBpromotingthepeopleCunitingthepeopleDcultivatingthepeopleEkeepingthepeople正确答案:ABCDEExercisesofChapterFour第1题Enterprisescanresistthecompetitivepressureofsubstitutesbyunitingwiththem.第2题Enterprisescanresistthecompetitivepressurefromsuppliersthroughbackwardintegration.第3题Tangibleresourcesarereadilyavailable,butintangibleresourcesarehardtocomeby.第4题Intermsoftherelationbetweenenterpriseresourceandability,abilityplaysaleadingrole.第5题Ifacompany'sIFEmatrixscoreisgreaterthan2.5,thecompanyfacesmoreinternaladvantagesthandisadvantages.第6题TheSOcombinationofSWOTanalysisneedstoadoptagrowthstrategy.第7题Implementingofcostleadershipstrategycaneffectivelyresistvariouspressuresinthefiveforcesmodel.第8题Mostsmallbusinessesstartwiththefocusstrategy.第9题Thefocusstrategyissuitableforapplyingcostleadershipanddifferentiationstrategiestolimitedmarketsegments.第10题Reorganizationreferstothereformofaseriesofbusinessorfinancialstructureofanenterprise.
第11题Thefirstscholartointroducetheconceptofstrategyintoenterprisesis(
)APorterBDruckCMintzbergDChandler第12题Thescholarwhoputforwardtheviewthatstrategyisakindofpositioningis(
)APrahaladBDruckCPorterDChandler第13题Ifacompanyisfacedwithmorethreatsthanopportunitiesandmoreadvantagesthandisadvantages,theSWOTcombinationisobtainedas(
)ASO
combinationBST
combinationCWO
combinationDWT
combination第14题TheWOcombinationofSWOTanalysisneedstoadoptthestrategyof(
)AgrowthstrategyBreversestrategyCdefensivestrategyDdiversificationstrategy第15题Thereasonwhyenterpriseschooseunrelateddiversificationis(
)AtoobtaineconomiesofscopeBtoobtaineconomiesoffinanceCtogainmarketpowerDtoobtaineconomiesofscale第16题Fromtheperspectiveofcontroltype,forparachutetestingandfoodtesting,whatneedstobedoneis(
)ApostcontrolBbeforehandcontrolCyes-or-nocontrolDguidancecontrol第17题Thewordstrategycomesfrom(
)AmilitaryfieldBbiologicalfieldCcommercialfieldDbusinessfield正确答案:AB第18题Thestakeholdersofthecapitalmarketinclude(
)AbankBshareholderCsupplierDcustomer正确答案:AB第19题Externalenvironmentanalysistoolsinclude(
)AvaluechainanalysisBPESTanalysisCBostonMatrixanalysisDfiveforcesmodelanalysis正确答案:BD第20题Cross-functionalabilitiesinclude(
)AlearningabilityBhumanresourceabilityCinnovationabilityDresearchanddevelopmentabilityEstrategicintegrationability正确答案:ACE第21题Thejudgingcriteriaofcorecompetitivenessinclude(
)ArarenessBinimitabilityCdurabilityDprofitabilityEirreplaceability正确答案:ABCDE第22题Supportiveactivitiesintheenterprisevaluechaininclude(
)ApurchasingBinboundlogisticsChumanresourcemanagementDfundamentalmanagementEsaleslogisticsFtechnologydevelopment正确答案:ACDF第23题Measurestoachievethecostleadershipstrategyinclude(
)AscaleeconomyBfullutilizationofproductivecapacityCproductredesignDreductionintransportationcostsEutilizationof
advancedprocesstechnology正确答案:ABCDE第24题Measurestoachievethequick-responsestrategyinclude(
)AadoptingnewtechnologyBshorteningmanufacturingprocessCspeedingupretailsalesDimprovingthelogisticssupportsystemEsettingupcross-functionalteam正确答案:ABCDE第25题Thecompany-levelstrategyincludes(
)AdiversificationstrategyBalliancestrategyCmergerandacquisitionstrategyDreorganizationstrategyEinternationalizationstrategy正确答案:ABCDE第26题Themotivesforimplementingthealliancestrategyare(
)AproductexchangeBjointlearningCobtainingeconomiesofscopeDgainingmarketpower正确答案:ABD第27题Theformsofalliancestrategyinclude(
)AjointventureBR&DcooperationCinteractivedistributionagreementDinteractivelicensingagreementEjointproduction/manufacturingagreementFjointbiddingcooperation正确答案:ABCDEF第28题Therealizationmodeofinternationalizationstrategyincludes(
)AexportofproductsBfranchiseChiringforeignagentsDsino-foreignjointventureEestablishingforeignsubsidiaries正确答案:ABCDEExercisesofChapterFive第1题Theconventionalopinionholdsthatthemassmarketofmarketingcansplitintonumeroussegments,eachwithdifferentneeds,perceptions,preferences,andpurchasingcriteria.第2题Effectivetargetmarketingrequiresmarketerstosucceedinthemarketthroughmarketsegmentation,targetmarketselectionandmarketpositioning.
第3题Customersneedunbundledservicespricedseparatelyandhavetherighttochoosetheelementstheywant.第4题Loss-makingpricingunderminesacompany'sbrandimage.
第5题Integratedmarketingcommunicationisalsocalledintegratedmarketingdissemination.
第6题Marketersassumethattheironlyconcernistocreatedemandforacompany'snewproduct,andthathowtoimprovethedesignoftheproductisnottheirresponsibility.
第7题Demandisthedesireforaparticularproductwithpaymentability.
第8题TheplethoraofinformationavailableontheInternetmakesitdifficultforconsumerstocomparefeaturesandprices.第9题Itisrareforcustomerstofrequentlycancelorders.Whenconsumersdon'tcancelorders,theywantcustomizedmarketingservicesanddeals.
第10题Customer'sperceivedvalueistheperceivedmonetaryvalueofproductspurchasedbycustomerseveryyear.第11题Re-attractingregularcustomersiseasierthanfindingnewones,becausecompaniesalreadyknowtheirnamesandpurchasehistories.第12题Marketersneedtobeawarethatbrandscanbecomestatussymbolsbecausepeopleoftenchooseproductsthatreflecttheirstatusandtheroletheyactuallyorexpectedlyplayinsociety.第13题AccordingtoHerzberg'stwo-factortheory,thesatisfactionfactorwillbecomethemaindifferenceinconsumers'choiceofbrand.第14题Toachieveintegratedmarketing,themarketerneedsavarietyofmarketingactivitiesandaconsistentwaytostrengthenitsbrandcommitment.
第15题Themosteffectiveadvertisingstrategyforanextendedproductistoemphasizetheparentbrand.第16题(
)isacombinationofartandscience,whichselectstargetmarketsandacquires,retainsandpromotescustomersbycreating,deliveringanddisseminatingqualitycustomervalue.
AMarketingmanagementBOperatingmanagementCStrategymanagementDChannelmanagement第17题(
)isthemostbasicrequirementofmankindthattheyfeellackof,and(
)istheexistenceofspecificcommoditiestomeettheseneeds.AWant;needBDemand;wantCNeed;wantDNeed;demand第18题Inthecaseof(
),consumershatetheproductandmayevenpaytoavoidit.
AnodemandBexcessdemandCirregulardemandDnegativedemand第19题Intheanalysisofmarketsegmentation,themarketermustalsoanalyzeandjudgewhichmarketsegmenthasthebestmarketopportunity.Thesesegmentsarecalled(
).
AtargetmarketBmainmarketCimportant
marketDdemographicmarket第20题McCarthydividesmarketingactivitiesinto4Ps,whichstandfor(
).Aproduct,production,price,placeBpromotion,place,positioning,priceCplace,promotion,production,positioningDproduct,price,promotion,place第21题(
)isthedifferencebetweenpotentialcustomers'assessmentofallbenefitsandallcostsoftheofferingandperceivedsubstitute.
APerceivedusefulness
BFailureaviodancerate
COverallcustomerinterest
DCustomerperceivedvalue第22题(
)describesthenetpresentvalueofthetotalexpectedprofitfromacustomer'slifetimepurchaseofaproduct.
AActivity-basedcostingBCustomerlifetimevalueCCustomervalueanalysisDCustomerperceivedvalue第23题TheMarlboromanisdepictedinMarlboroadsasanoutdoorsytoughcowboy.Theestablishmentofthisimageiscalled(
).AtrademarkBbrandnameCbrandpersonalityDco-branding第24题Theexpectation-valuemodelforattitudinalformationassumesthatconsumersevaluateproductsandservicesbycombiningtheir(
).
AneedBdemandCwantDbrandbelief第25题Theuniqueadvantageofbuildinganddeliveringthecompany'sofferingsforeachtargetmarketsegmentationiscalled(
).
AmarketresearchBmarketpositioningCmarketingeffectivenessDmarketsegmentation第26题Itis(
)todivideconsumersintodifferentgroupsaccordingtopeople'sunderstanding,attitude,usageorresponsetoproducts.AgeographicsegmentationBbehaviorsegmentationCpsychographicsegmentationDdemographicsegmentation第27题In(
)marketing,acompanyoperatesseveralmarketsegmentssimultaneouslyanddesignsdifferentproductsforeachsegment.
AindividualizemarketingBundifferentiatedmarketingCdifferentiatedmarketingDconcentratedmarketing第28题Brandingis(
).AcreatingconsistencyacrossallproductsB
theprocessofconductingmarketresearchandsellingaproductorservingacustomerCempoweringthebrandeffecttoaproductorserviceDtheprocessofcomparingcompetingbrandsinthemarket第29题Thetraditionalconceptsof"marketingmix"and"4P"maynotbesufficienttodescribemodernmarketingsolutions.(
)istomatchandharmonizemarketingactivitiestomaximizetheirrespectiveandintegratedeffects.
AMasscustomizationBGlobalmarketingCRelationshipmarketingDIntegratedmarketing第30题AllmarketingstrategiesarebasedonSTP,namelymarketsegmentation,targetmarketselection,and(
).
Apositioning
BproductCplanDsalespromotion第31题Marketingmanagementis(
).AthecombinationofscienceandartBtoselecttargetmarketsandtoacquire,retainandpromotecustomersbycreating,deliveringanddisseminatingqualitycustomervalueCmainlyfocusingoncontrollingtheprofitsgeneratedbythecompany'sproductsandservicesDadisciplinethatdealswiththehighestlevelsofplanningandmanagementprocessesinacompany正确答案:AB第32题Characteristicsofthemarketingmixinclude(
).AcontrollabilityBdynamicCcompoundDintegrity正确答案:ABCD第33题Thefollowingcorrectdescriptionsofthemarketingstrategyare(
).AFormulatingmarketingstrategiesshouldtakeintoaccountthenorms,languagedifferences,shoppinghabitsandotherfactorsofthemulticulturalmarketBAdefensivemarketingstrategyinwhichacompanyintroducesaseriesofnewproductsandreleasestheminadvanceisconsidered
CAmarketingstrategyisthelaststepinamarketingplan,whichusuallyrequiresamonthlyorquarterlygoalorbudgetDAll-roundmarketingstrategyistointegratetheprocessofvalueexploration,valuecreationandvaluedeliveryinordertoestablishasatisfactoryandlong-terminteractiverelationshipwithstakeholders正确答案:AD第34题Thecorrectstatementsaboutthe"product"are(
).AAproductisanythingthatisprovidedtothemarket,attractspeople’sattention,andcanbeacquiredandusedorconsumedtosatisfydemands.BEveryonewhobuysagivenproductexpectsthesamebenefitfromitCHeavily-dependentusersofaparticularproductareusuallyonlyasmallpercentageofthepopulation,buttheyaccountforahighpercentageoftotalconsumptionDTheintroductionofmultipleproductswithinaproductcategorycanimprovein-storeshelfoccupancyandretailerdependence.正确答案:ACD第35题Factorsinfluencingpricinginclude(
).AproductcostBcustomer'sperceptionofpriceCcompetitor'sstrategiesandpricesDcharacteristicsofthemarketanddemand正确答案:ABCD第36题Thecorrectstatementsaboutpricingare(
).APriceshaveceilings,andifpricesexceeddemand,demandwillnotexistBIntheprocessofpricing,thefinalpricecanbedeterminedonlyafterselectingthepricingtarget,determiningthemarketdemand,estimatingthecost,analyzingthecostandpriceofcompetitors,andselectingthepricingmethodCByadoptingskimmingpricingmethod,thedesiretomaximizethemarketshareofenterprisescanberealizedDWhenmarketdemandisinelastic,thestrategyofmarketpenetrationpricingismostappropriate正确答案:AB第37题Thecorrectstatementsaboutmarketingchannelare(
).AProductrecyclingisareversemarketingchannelBAmarketingchannelisasetofinterdependentorganizationsthatfacilitatethesmoothuseorconsumptionofaproductorserviceCAdditionalservicesprovidedbythemarketingchannel,suchascredit,delivery,installation,andmaintenance,arecalledservicesupportDMarketingchannelfunctionssuchasstorage,movementandcommunicationconstituteapositiveflowofactivities正确答案:ABC第38题Integratedmarketingskillsinclude(
).AmarketingimplementationskillsBmarketingdiagnosticskillsCproblemassessmentskillsDmarketingorganizationalskillsandskillsforevaluatingexecutionresults正确答案:ABCD第39题Productscanbedividedintoindustrialgoodsandconsumergoods,ofwhich(
)and(
)belongtoconsumergoods.AconvenienceproductsBauxiliariesandservicesCspecialtyproductsDcapitalitem正确答案:AC第40题Themaintasksofpublicrelationsinclude(
).AcommunicationwiththenewsmediaBproductpublicityCcorporateimagepublicityDlobbying正确答案:ABCD第41题Whichofthefollowingisconsistentwiththecontentoftheintegratedmarketingobjectives(
)?AAgoodproductisanadvertisementinitself.BIfconsumersareignored,theywilltendtobuycheaperproducts.CForeverymodeofcommunication,itisnecessarytoconveyaconsistentbrandmessageineveryinformationthatcustomerscontact.DIntegrationistointegratingeveryindividualmarketingintoawholetoproducesynergies.正确答案:CD第42题Whichofthefollowingisaproductplacement?AAdsthatappearwhenaconsumertypestheword"baby"intoGoogleBAnadaboutavehiclecompanythatappearsonanewswebsiteCAdescriptionofaproductorserviceonashoppingwebsiteDAclose-upofabrandofmilkthatanactordrinksinamovie正确答案:ADExercisesofChapterSix第1题Productideasmaycomefromthepullingofthemarket,or
thepromotionoftechnology.第2题Minimizingnon-detachablepartscanimproveproductreliability.第3题Poorservicequalitymaybeduetonewservicedevelopment.第4题Themoreopportunitiestherearetocontactcustomers,thegreaterthelikelihoodthatthegoodscanbesold.第5题Newservicedevelopmentneedstoconsiderbothservicecontentandserviceprocess.第6题Whatiscorrectabouttheimpactofcustomerengagementontheservicesystem?AThehigherthecustomerengagementis,thelessthecustomer'sinfluenceontheserviceis.BThehigherthecustomerengagementis,themorecontrollabletheservicesystemis.CThehigherthecustomerengagementis,thelowertheserviceefficiencyis.DThehigherthecustomerengagementis,thehigherthecustomersatisfactionis.第7题Newproducttypethat"ensuresthenear-termcashflowofthebusinessandmaintainsmarketshareintheshortterm"isADerivativeproductBReplacementproductCInnovativeproductDHigh-techproduct第8题Designforcustomerscanbeachievedbythe(
)method.ABPR(BusinessProcessReengineering)BTQM(TotalQualityManagement)CDFM(DesignForManufacture)DQFD(QualityFunctionDevelopment)第9题Whatarethedisadvantagesofthesequentialdevelopmentmodel?APossibleexistenceofdesigndefectsinprocessandmanufacturingBLackofinformationcommunication,multiplerevisions,longcycleCLackofcommunicationbetweendevelopersandcustomersDLowoverallefficiency正确答案:ABCD第10题Whichofthefollowingserviceshaveahighdegreeofcustomerpersonalizationneeds?AGotoadoctorBVehiclemaintenanceandrepairCHotelaccommodationDSupermarketshopping正确答案:AB第11题Whichofthefollowingserviceshaveahighdegreeofcustomercontact?AHaircutBGotoadoctorCShoppingDTake-out正确答案:AB第12题Whatarethebenefitsofdevelopingnewproductsquickly?ARespondingquicklytocompetitionBSeizingnewmarketsCExpandingmarketshareDLeadingtheformulationofindustrystandards正确答案:ABCDExercisesofChapterSeven第1题Themanufacturingsystemshouldbeclosetotherawmaterialproductorcustomeraccordingtothechangeofvolumeandweight.第2题Infactor-ratingmethod,theweightsofdifferentfactorsmustaddupto1or100.第3题Whencapacityexceedsdemand,demandislostandopportunitycostsrise.第4题Theordertypeprocesshashighefficiency,lowcostandhighdegreeofcustomization.第5题Theutilizationofaphysician'scapacitycanbemeasuredbythenumberofpatientshetreatsperunitoftime.第6题Cellularlayoutisahyridtype,whichincorporatesprocess-orientedlayoutandproduct-orientedlayout.第7题Productionplanningmainlyaddressesthebalancebetweensupplyanddemandofcapacityandaimstodeliverthefinalproductorservice.第8题Thefixed-timeperiodmodelisapplicabletotheinventorymanagementofkeymaintenancepartsandvaluablematerials.第9题Thecompetencystrategyapplicableto"labor-intensiveenterpriseswithagrowingmarket"is:Aforward-lookingstrategyBreactivestrategyCmiddle-of-the-roadstrategyDallabove第10题Theprocesstypethatisappropriateforhighlevelsofcustomizationortheearlieststagesofproductdevelopmentis:AprojecttypeBprocessspecializationCquantityproductionDassemblyline第11题Theprocesstypeofgettingtherightlensesforeyeglassesinopticianshopis:AstockpreparationtypeBordertypeCorderassemblytypeDprojecttype第12题Whichofthefollowingproductsdoesnotapplytotheproduct-orientedlayoutmethod?AHomeapplianceBElectronicproductsCVehicleDPlane第13题Whichlayoutmethoddoesthat"thepatientreceivestheoperationinthehospital"belongto?AProcesslayoutBObject-orientedlayoutCLocationlayoutDCellularlayout第14题Whichofthefollowingrelationshipsaboutproductionplanninglevelsislogicallycorrect?AAggregateproductionplan-Masterproductionplan-Materialrequirementsplan-OperationplanBAggregateproductionplan-Materialrequirementsplan-Masterproductionplan-OperationplanCOperationplan-Masterproductionplan-Aggregateproductionplan-MaterialrequirementsplanDOperationplan-Aggregateproductionplan-Masterproductionplan-Materialrequirementsplan第15题Theflexibleimplementationoftheoperationsystemincludes:AflexiblefactoryBflexibleprocess(flow)CflexibleworkersDutilizationofexternalproductioncapacity正确答案:ABCD第16题Whichofthefollowingstatementsaboutassemblylinesarecorrect?ALowskillrequirementsforemployeesBHighestoperationalefficiencyCPoorflexibilityDLowfixedcost正确答案:ABC第17题Therearethreebasicwaysoffacilitylayout:Aprocess-orientedlayoutBproduct-orientedlayoutCcellularlayoutDlocationlayout正确答案:ABD第18题Undertheprocess-orientedlayout,aspectstobeconsideredinclude:AdistanceoftransportBlogisticscostCprocessrelevanceDproductvarietiesandbatchesproductvarietiesandbatches正确答案:ABC第19题Whichofthefollowingaresound-copingstrategy?ALevelstrategyBChasestrategyCWorkforcelevelstrategyDPriceinducingstrategy正确答案:ABC第20题Threetypesofdataareneededtomakethematerialdemandplan:AproductdemandBbillofMaterialsCinventoryDequipmentandhumanresources正确答案:ABCExercisesofChapterEight第1题Thecore-non-corehybridemploymentmodelreferstocarryingoutthetransactionemploymentmodelforcoreemployeesandthecommitmentemploymentmodelfornon-coreemployees.第2题Jobevaluationisaprocessofsystematicmeasurement,appraisalandevaluationofpositionsaccordingtocertainobjectivestandardsonthebasisofjobanalysis.第3题Performancemanagementcontributestotherealizationofstrategy,managementanddevelopment.第4题Performancemanagementrequirestwodifferentsystemstomanageorganizationalperformanceandemployeeperformancerespectively.第5题Rewardscanbedividedintointrinsicandextrinsicrewards.第6题Compensationreferstothevarioustypesofremunerationreceivedinreturnforone'slabor.
第7题Thebasicsalaryandwelfarelevelofenterprisesintheinitialstageisoftenhigherthanthemarketaveragelevel.第8题Careerreferstothegeneraltermforallkindsofjobsandoccupationsinone'slife.Itisanobjectivecareerandhasnothingtodowithpersonalattitudeandmotivation.
第9题ThePeterPrincipleemphasizesthatimproperpromotionbasiscanpromotetheemployeeuntilhe/sheisincompetentforthejob.第10题Dual-pathpromotionreferstothedesignofaparallelpromotionsystemforprofessionalandtechnicalpersonnelandproductionpersonnel.第11题Enterprisesunderthe(
)employmentmodelhavealong-termrelationshipwithemployeesandpayattentiontodevelopingsocialandintellectualcapitalwithintheenterprise.ACommitmentBTransactionCShort-termDLong-term第12题Enterprisesunderthe(
)employmentmodelminimizewageandwelfareexpenseswithintheorganizationandmaintainthelowesttransactionandemploymentlevels.ACommitmentBTransactionCShort-termDLong-term第13题The(
)methodof
jobevaluationhasthewidestapplication.Asequence
Bclassification
Cfactorcomparison
Dscoring
第14题The(
)methodofjobevaluationissuitableforlargeandmedium-sizedenterpriseswithcomplexproductionprocessandvariouspositions.Asequence
Bclassification
Cfactorcomparison
Dscoring第15题Managementbyobjectivesis(
).AmanagementprocessBmanagementconceptCmanagementstrategyDmanagementresult第16题Inthebalancedscorecardstructureofgovernmentandnon-profitorganizations,thehighestlevelis(
).AfinanceBmissionCassigneeDcustomer第17题(
)referstothemoneyormaterialobjectpaidbytheenterprisetoitsemployeesfortheuseoftheirlabor.ARewardBSalaryCBenefitDCompensation第18题(
)referstothevarioustypesofremunerationreceivedinreturnforone'swork.ARewardBDirectcompensationCIndirectcompensationDNon-financialcompensation第19题ThePeterPrinciplemeansthatanenterprise'semployeepromotiondecisioncannotbecompletelydependenton(
).Aemployee'sattitudeBemployee'sabilityCemployee'spastperformanceDemployee'spotential第20题Thepromotionof(
)meansthatemployeeshavemoreindependenceandhavemoreresourcestoengageinprofessionalactivities.AproductionpersonnelBmanagementpersonnelCprofessionaltechnicalpersonnelDmarketers第21题Sourcesofinformationforjobanalysisinclude(
).AoutsideexpertsBsenoirmanagementsCinternalemployeesDsupervisors正确答案:ACD第22题Themainresultsoftheworkanalysisinclude(
).AjobdescriptionBjobspecificationCstatementofworkDjobevaluation正确答案:AB第23题Theroleofjobanalysisinhumanresourcemanagementincludes(
).AstaffrecruitmentBemployeetrainingCcareerplanningDperformanceappraisalEhumanresourceplanning正确答案:ABCDE第24题Theprocessofperformancemanagementincludes(
).AperformanceplanBperformanceimplementationCperformancemonitoringDperformanceevaluationEperformancefeedback正确答案:ACDE第25题Theorganization'sperformancemanagementcontributestotheachievementof(
)objectives.AdevelopmentstrategyBoperationsmanagementChumanresourcedevelopmentDhumanresourcemanagement正确答案:ACD第26题Thebalancedscorecardincludestheperformanceevaluationsystemoffourlevels,including(
).AfinanceBcustomerCinternalprocessDexternalbusinessElearningandgrowing正确答案:ABCE第27题Balancedscorecardhelpsenterprisestosolvethetwoproblemsof(
).AperformanceevaluationBstrategicdecisionCstrategyimplementationDmana
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