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ThreatLabz
2025_AISecurity
Report
©2025Zscaler,Inc.Allrightsreserved.
Table_of
·ExecutiveSummary3·KeyFindings4AIandMLUsageTrends6
Superchargedsocialengineering29
AI-drivenmalwareandransomwareacrosstheattackchain30
AgenticAI:thenextfrontierinautonomousAI—and
attackvectors31
Contents_
Casestudy:HowthreatactorsareexploitinginterestinAI33
TheEvolvingScopeofAIRegulations35
AIThreatPredictionsfor2025-202637
·BestPracticesforSecureEnterpriseAIAdoption39
5stepstosecurelyintegrateGenAItools40
·HowZscalerDeliversZeroTrust+AI42
Underthehood:Zscaler’sAIsecurityanddataadvantage42
AcomprehensiveapproachtoAIsecurity43
LeveragingAIsecurityacrosstheattackchain46
·ResearchMethodology48
AboutThreatLabz48
AboutZscaler48
AI/MLtransactionsoverview6
BlockedAI/MLtransactions12
DatalosstoAI/MLapps13
AIusagebyindustry14
Industryspotlights15
ChatGPTusagetrends19
AIusagebycountry20
EMEAinsights21
APACinsights22
·EnterpriseAIRisksandReal-WorldThreatScenarios23
CorerisksofenterpriseAIadoption23
DeepSeekandopen-sourceAI:theriskoffrontier
modelsinyourpocket25
5promptstodeception:DeepSeek-generatedphishingpage27
AI'sgrowingroleincyberthreats29
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.2
Executive
Summary_
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.3
Anotheryearinthestillnew“eraofAI”hascomeandgone,markedbygame-changingadvancements,risingadoptionacrossindustries,andhigh-profilechallenges.
Enterprisesnowseeartificialintelligence(AI)andmachinelearning(ML)asessentialforgrowth,drivingefficiency,smarterdecision-making,andfasterinnovation.Ontheotherhand,AIadoptionbringsserioussecurityrisks,fromunsanctionedusage(“shadowAI”)todataexposure.Even
moreconcerning,threatactorsseemtohavetheupperhandasthey
weaponizethesesametoolstoamplifyattacks.Whatoncerequiredskillnowtakesminimalefort.Whatoncetookhoursnowtakesseconds.
Thisshiftwasonfulldisplayin2024.GenAIbecameacybercriminal’ssocialengineeringmachine.Today,phishingemailsmimictrusted
colleagueswitheerieaccuracy.Deepfaketechnologyturnsvoicesandvideosintoweaponsofdeception.
In2025,thepowerandperilsofAIloomlargerthanever.ThreatactorswillcontinuetopushtheboundariesofAI’smaliciouscapabilities.Yet,AIisn’tjustenablingattacks—it’salsonowacriticallineofdefense,
poweringthefightagainsttheseattacks.
TheZscalerThreatLabz2025AISecurityReportexaminesthemany
facetsofAIincybersecurity,fromAI/MLadoptiontoAI-driventhreatsandsecuritycapabilities.
Analyzing536.5billiontransactionscapturedacrosstheZscalerZero
TrustExchange™fromAI/MLtoolsbetweenFebruaryandDecember2024,ThreatLabzdiscoveredbothsurprisingandunsurprisingshiftsinusagetrendsbyenterprisesworldwide.
ChatGPTdrovethemostAI/MLtransactions,makingupnearlyhalfofthetotalvolume.Fromanindustryperspective,theFinance&InsuranceandManufacturingverticalsdrovethemosttransactionsastopadoptersofAI.However,increasedadoptiondidn’tmeanunfetteredaccess:a
largepercentageofAI/MLtransactionswereactivelyblocked.
Beyondusagetrends,ThreatLabzdiscoveredreal-worldthreatscenariosfromAI-enhancedphishingtofakeAIplatforms.Thisreportalso
exploresrecentdevelopmentsinareasthatwillundoubtedlyinluenceAIin2025andbeyond,includingagenticAI,theemergenceofDeepSeek,andtheevolvingregulatorylandscape.
AsAI/MLcapabilitiesevolveandthethreatstheyenablegrow,the
imperativeisclear,moresophisticated,strongsecuritycontrols,zero
trustarchitecture,andAI-powereddefensesarenolongeroptional—
they’reessential.Keepreadingformoreinsightsandactionablestrategies
tohelpyourorganizationsecurelyadoptAIwhilestayingaheadofAI-driventhreats.
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.4
Findings
Key_
ThreatLabzanalyzed536.5billionAIandMLtransactionsintheZscalercloudfromFebruary2024–December2024.Thekeyfindingsthatfollowarebasedondataspanningvaryingtimeperiods*forcomparativeanalysis.
Enterprisesblocked59.9%ofallAI/MLtransactions,
relectingconcernsaroundAIdatasecurityandthe
stepscompaniesaretakinginshapingtheirapproachestoAIgovernance.
AI/MLtoolusagesawanexponentialriseyear-over-year,with36xmoretransactions(+3,464.6%)from800+
AI/MLapplicationsintheZscalercloud,highlightingtheexplosivegrowthinenterpriseinterestanddependenceonthesetechnologies.
ChatGPTisalsothemost-blockedAIapplicationamongknownapplications,followedbyGrammarly,Microsoft
Copilot,QuillBot,andWordtune,reinforcinggrowing
interestandcautionwhenitcomestoAI-poweredwritingandproductivityassistantsinenterprisesettings.
ChatGPTremainsthetopapplicationbytransactionvolume,accountingfornearlyhalfofallAI/MLtransactions(45.2%)fromknownapplications,despiteongoingdebatesoveritssecurityimplications.
*Timeperiodvariations:
•“Year-over-year”percentagechangescomparedatafromApril–December2024andthesameperiodin2023.
•Country-andregion-specificfindingsarebasedondatacollectedbetweenJuly–December2024.
TheZscalerZeroTrustExchangetracksChatGPTtransactionsindependentlyfromotherOpenAItransactionsatlarge.
EnterprisesaresendingsignificantvolumesofdatatoAItools,withatotalof3624TBtransferredbyAI/MLapplications.
TheFinance&InsuranceandManufacturingindustriesgeneratethemostAI/MLtraffic,with28.4%and21.6%shareofallAI/MLtransactionsintheZscalercloud,respectively,followed
byServices(18.5%),Technology(10.1%),Healthcare(9.6%),andGovernment(4.2%),showingthatAIadoptionvariessignificantlyacrossindustries.
Thetop5countriesgeneratingthemostAI/ML
transactionsaretheUnitedStates,India,UnitedKingdom,Germany,andJapan.
AIcontinuestoamplifycyberrisks,fueledbyadvancementsindeepfaketechnology,emergingopensourceAImodels,andautonomousattackautomation—undoubtedlymakingthreatsmoreadaptive,targeted,anddifficulttodetect.
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.5
AIandML_
UsageTrends
AI/MLtoolusagesurgedgloballyin2024,withenterprisesintegratingAIintooperationsandemployeesembeddingitindailyworklows.Zscalertracked
morethan800AI/MLapplicationsintheZscalercloud,aconsiderablyhighernumbercomparedtothepreviousanalysisperiodin2023,relectingthe
expandingenterpriseadoptionandrelianceonAI-poweredtools.
AI/MLtransactionsoverview
Growingsecurityriskshaven’tslowedtheexponentialriseinAIandML
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.6
transactions.FromFebruarythroughDecember2024,transactionvolumessurgedfrom3.7billionto49billion,markingatwelvefoldincrease.AI/MLactivitypeakedinJuly,reaching82.7billiontransactions.
AIUSAGETRENDSBYTRANSACTIONVOLUME
Transactions(Billions)
100B
75B
50B
25B
FEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC
Month
Figure1:AItransactionsfromFebruary2024–December2024
ThescaleofAI/MLactivityincreaseddramaticallyto536.5billiontotalAI/MLtransactions—a3,464.6%year-over-yearsurgecomparedtoour
lastanalysisperiod.AsignificantportionofthisAI/MLtrafficcomesfromwidelyusedapplicationssuchasChatGPT,Grammarly,MicrosoftCopilot,andotherAI/MLtools.However,alargeshareofthetransactions(53.1%)remaincategorizedas“GeneralAIApplications”withintheZscalercloud,underscoringtherapidproliferationofAIuseacrossenterprises.This
classificationrelectsAI/MLtransactionsthatdonotyetbelongtodefinedAIapplicationsbutarenonethelessdetectedasAI/MLtrafficviaZscaler’sAI/ML-poweredURLcategorization,whichcananalyzetext,images,andothercontenttoidentifyAI-relatedactivity.
ToprovideamorepreciseanddetailedviewofAI/MLadoptionpatternsamongstenterprises,ThreatLabzanalysisfocusesonclassifiedAI/ML
applications.Bytakingthisapproach,wehighlightAIadoptiontrendsthroughestablishedenterpriseAI/MLapplications.
ThreatLabz2025AISecurityReport
SHAREOFTOTALTRANSACTIONS
ClassifiedAIApplications(e.g.,ChatGPTandGrammarly)
46.9%
GeneralAIApplications
53.1%
7
©2025Zscaler,Inc.Allrightsreserved.
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.8
AmongknownAI/MLapplications,ahandfulofmarket-leadingtoolsgeneratethemajorityoftransactions.Thefollowingtopfivetoolsshareacommonfocusonenhancingproductivity,communication,andautomation.
•ChatGPTmakesupnearlyhalfofAIandMLtransactions(45.2%),remindingusofitsextensiveadoptionacrossindustries.LearnmoreintheChatGPTusagetrendssection.
TOP20AI/MLAPPLICATIONSBYTRANSACTIONVOLUME
Application
TotalTransactions
ChatGPT
113,869,583,355
Grammarly
62,490,051,574
MicrosoftCopilot
31,551,774,637
DeepL
16,012,344,908
QuillBot
5,130,879,211
CustomApplications
4,297,439,333
•Grammarlyrankssecond(24.8%),relectingitsgrowingpopularityamongenterpriseusersforrefiningwritingandgrammar.
•MicrosoftCopilotholdsthethirdspot(12.5%)asenterprisesrelyonittoautomatetasksinMicrosoft365appslikeWord,Excel,andOutlook.
•DeepL,aleadingAI-poweredtranslationtool,follows(6.4%)asithasgainedtractionamongglobalenterprisesseekinghigh-qualitymultilingualcommunication.
•QuillBotroundsoutthetopfive(2.0%)asanothergo-towritingassistantoferingparaphrasingandsummarization.
OpenAI2,995,303,521
TOPAIAPPLICATIONS
45.2%
Wordtune
2,552,030,384
Codeium
2,439,268,698
Perplexity
1,806,093,093
Loom
662,917,153
ZineOne
571,034,336
Synthesia
570,918,959
Writer
512,811,065
Poe
433,139,217
Claude
379,841,841
GoogleGemini
317,583,902
Otter.ai
310,594,881
Runway
256,927,467
YellowMessenger
245,412,258
ChatGPT GrammarlyMicrosoftCopilot
DeepL QuillBotUserDefined OpenAI WordtuneCodeium
24.8%
12.5%6.4%
2.0%1.8%1.2%1%
1%
Figure2:TopAIapplicationsbytransactionvolume
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.9
Fromproductivitytopredicament:knowtherisks
ThedominantroleofAIinenterpriseproductivityandwritingpresentssignificantrisks,
includingdataleakage,promptinjectionattacks,complianceviolations,AIhallucinations,IPexposure,privacyconcerns,andpotentialoverreliance.LearnhowtomitigatetheserisksandsecurelyembraceAIinthesection,BestPracticesforSecureEnterpriseAIAdoption.
5.CodingAssistants(1.3%)
Examples:Codeium,Claude
AI-poweredcodingassistantsarebecomingmorecommoninsoftwaredevelopment,
driving3+billiontransactions.Theyhelp
developersworkfaster,butenterprisesmustbeawareoftherisks,fromqualityconcernstointellectualpropertyissues.
6.Visual&CreativeTools(1.1%)
Examples:Loom,Synthesia
AI’sroleasacreativepartnerisexpanding,asvisualandcreativeAItoolsgenerated2.7billiontransactions.Videocreationtoolsleadthe
category,enablingorganizationstoscalevideocontentproductionefortsandcontentoutput.
TopApplicationCategories
1.ProductivityAssistants(60.4%)
Examples:ChatGPT,MicrosoftCopilot,Perplexity
Nearlytwo-thirdsofAI/MLtransactionsintheZscalercloudfallunderthecategoryofAI-poweredassistants.Theseapplicationsencompassawideswathofusecases,fromAI-drivenchatinterfacesandresearchtoolstoworklowautomationandenterprise
integration—allsharingacommongoalofboostingenterpriseproductivity.
2.Writing&
ContentGeneration(28.3%)
Examples:Grammarly,Quillbot,Wordtune
ThesecondlargestshareofAI/MLapplicationactivitycomesfromthewritingandcontent
generationcategory.AI-poweredwritingtoolshaverapidlybecomeintegraltoenterprise
contentandcommunications,streamliningtaskssuchasediting,enhancingclarity,andother
grammarrefinements.
3.Language&Translation(5.8%)
Examples:DeepL,LanguageTool
AI-poweredlanguageandtranslationtools
accountfor14.6billiontransactions.These
solutionsarestreamliningglobalbusiness
communications,enablingfaster,scalable
multilingualcontentcreation,thoughconcernsaroundaccuracyanddataprivacypersist.
4.CustomApplications(1.7%)
AsorganizationsseekAI-drivencompetitive
edges,customAIapplicationsaccountfor
morethan4billiontransactions.EnterprisesareleveragingtailoredAIsolutionsforusecases
spanningpredictiveanalytics,frauddetection,automation,andmore.
CodingAssistants
1.3%
Custom
Applications
1.7%
Language&Translation
5.8%
ProductivityAssistants
60.4%
Writing&
ContentGeneration
28.3%
TRANSACTIONSBYAPPLICATIONCATEGORY
Category
Transactions
ProductivityAssistants
151,184,021,338
Writing&ContentGeneration
70,916,692,869
Language&Translation
14,638,307,672
CustomApplications
4,354,146,062
CodingAssistants
3,205,630,565
Visual/CreativeTools
2,723,874,910
DataAnalysis&Automation
1,367,864,485
CustomerSupport&Chatbots
1,172,151,320
Transcription
354,967,757
SearchEngine
297,174,973
SpeechandAudioTools
191,295,786
Figure3:Transactionsbyapplicationcategory
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.10
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.11
Transactionvolumesalonedon’ttellthefullstoryofenterpriseAIusage.
ThreatLabzalsoanalyzedtheamountofdatatransferredbetweenenterprisesandAItools,totaling3624terabytes(TB).Bythismeasure,ChatGPTremainsthetopapplication,with1481TBofdatatransferred.Thesheervolumeofdatashowsthatenterprisesaren’tjustusingChatGPToften—butatscale.
FollowingChatGPTindatatransfervolume,Grammarly,OpenAI,andMicrosoftCopilotrankhighly,underscoringtheirroleinAI-poweredcontentrefinementandmodeltraining.
OthernotabletoolscontributingsignificantdatatransfervolumesincludeDeepL,Synthesia,andWordtune,eachsupportingvariousenterpriseneeds,from
productivityenhancementstoAI-drivenvideomessaging.
KeepinganeyeonbothtransactionvolumeanddatatransfertrendswillbekeytointegratingAIefectivelywhilestayingaheadofpotentialrisks.
SHAREOFDATATRANSFERREDBYAI/MLAPPLICATIONS
QuillBot
1.6%
Wordtune
1.8%
DeepL
4.4%
MicrosoftCopilot
12.2%
ChatGPT
40.9%
OpenAI
12.4%
Grammarly
21.0%
Figure4:TopAI/MLapplicationsbythepercentageoftotaldatatransferred
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.12
BlockedAI/MLtransactions
EnterpriseAIgrowthisalsomeetingresistanceasorganizationsstrengthencontrolstomitigatedatasecurity,privacy,andcompliancerisks.Currently,enterprisesblock59.9%ofallAI/ML
transactionsintheZscalercloud,totalingmorethan321.9billionblockedtransactionsbetweenFebruary–December2024.
50B
40B
Transactions(Billions)
30B
20B
10B
FEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC
Figure5:NumberofAI/MLtransactionsblockedbetweenFebruary–December2024
Interestingly,themostwidelyusedAItoolsarealsothemostfrequentlyblocked,startingwithChatGPT.TheGenAIchatbotremainsaprimaryfocusofsecuritymeasurestopreventdataloss,accountingfor54%oftotalblocks.
Adobe.io,Adobe’scloud-baseddeveloperplatformwhichprovidesAPIsandAI-poweredautomationtoolsforAdobeproducts,makesup68%ofallblockedAIandMLdomain
transactions.Thistrendsignalsaproactiveefortbyenterprisestopreventunauthorizeddatatransfersandprotectproprietarycontent.
EnterprisesarewalkinganincreasinglynarrowtightropebetweenAIinnovationand
security.AsAIadoptionkeepsgrowing,organizationswillhavetotightenthereinsonriskswhilestillharnessingthepowerofAI/MLtostaycompetitive.
TopBlockedAIApplications
TopBlockedAIDomains
1.ChatGPT
adobe.io
2.Grammarly
3.MicrosoftCopilot
4.QuillBot
5.Wordtune
6.Codeium
7.DeepL
8.Drift
9.Poe
Wordtune.com
10.Securiti
Codeium.com
DatalosstoAI/MLapps
AsAI/MLactivitysurgesintheenterprise,sodoestheriskofdataexposure.AI-powered
productivityassistantsandchatbots,codeassistants,anddocumentanalyzerscaninadvertentlyexposesensitiveenterprisedata.ThischallengeiscompoundedbyusersunknowinglysharingconfidentialinformationwithAImodelsthatlackenterprise-gradesecuritycontrols.
NumerousAI/MLtoolshavebeenlaggedfordatalossprevention(DLP)violationsintheZscalercloud.Theseviolationsrepresentinstanceswheresensitiveenterprisedata—suchasfinancial
data,PII,sourcecode,andmedicaldata—wasintendedtobesenttoanAIapplication,andthattransactionwasblockedbyZscalerpolicy.DatalosswouldhaveoccurredintheseAIappswithoutZscaler’sDLPenforcement.Asaresult,theviolationsserveasakeyindicatorofrealworldAIdatalosstrends.
AI/MLAPPLICATIONSWITHTHEMOSTDLPPOLICYVIOLATIONS
ApplicationDLPViolations
2,915,502
879,131
257,869
68,916
41,041
40,993
22,975
7,157
5,440
4,649
4,227
2,341
2,129
1,472
1,399
ChatGPT
Wordtune
MicrosoftCopilot
DeepL
Codeium
Claude
Synthesia
Grammarly
DataRobot
QuillBot
GoogleGeminiYou.com
PerplexityDeepAI
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.13
Poe
Thesetoolsshareacommonriskprofileduetotheircloud-basedprocessinganduseinproductivityworklows,wheretheyoftenhandlesensitiveenterprisedata.TheviolationshighlightthegrowingneedforAI-awareDLPcontrolstoensureorganizationscanembraceAIsecurelywhilepreventing
dataleaks.
AcloserlookatthemostcommonAI-relatedDLPviolationsrevealsthatpersonallyidentifiableinformation(PII),proprietarysourcecode,andhealthcare-relateddataareatriskofexposure.
TOP10AIDLPVIOLATIONS
1SocialSecurityNumber
8
3
6Diseasesleakage
7Medical
2Nameleakage(US)
leakage(Canada)
Name
Adult
content
9BrazilianIndividualTaxpayerRegistryID
4Self-harm&cyberbullyingcontent
10
Drugsleakage
5
Sourcecode
ExaminingtheDLPviolationstiedtoChatGPTandMicrosoftCopilot—twoofthemostwidelyusedenterpriseAItoolsandtopofendersofDLPviolations—revealsfrequentexposureofPII,health-relateddata,andsourcecode.
MicrosoftCopilotDLPViolations
Violations
ChatGPT
DLP
SSN,nameleakage(US),diseasesleakage,
nameleakage(Canada),BrazilianIndividualTaxpayerRegistryID
SSN,drugsleakage,diseasesleakage,
treatmentsleakage,financial,sourcecode
FordeeperinsightsintoChatGPTusagepatterns,checkouttheChatGPTusagetrendssection.
TolearnhowtomitigatedatalossfromGenAIapplications,read5stepstosecurelyintegrateGenAItoolsbelow.
AIusagebyindustry
EnterpriseadoptionofAIandMLtoolsvarieswidelybyindustry,withFinance&Insuranceleadingthecharge,driving28.4%ofAI/MLtransactions.Asfinancialservicescontinue
toembraceAI-drivenefficienciesforcriticalfunctionslikefrauddetection,customer
serviceautomation,andriskassessments,
theirAItransactionvolumehassurpassed
Manufacturing,whichnowholdsthesecondspotat21.6%oftotalAI/MLtransactions.
TheServices(18.5%),Technology(10.1%),andHealthcare(9.6%)industriesfollow,eachadoptingAIatdiferentspeedsbasedon
theiruniqueoperationalpriorities.WhiletheServicessectorislikelyrampingupAIusageintermsofcustomersupportandoperationaloptimizations,technologyfirmscontinuetodriveAIresearchandinnovation.Healthcareadoptionremainslowerincomparison,
relectingamorereservedstancedueto
ThreatLabz2025AISecurityReport©2025Zscaler,Inc.Allrightsreserved.14
heightenedregulatoryandsecurityconcerns.
SHAREOFAITRANSACTIONSBYINDUSTRYVERTICAL
Retail&Wholesale
3.1%
Education
0.3%
Others
3.4%
IndustriesarealsobumpingupefortstosecureAI/MLtransactions,butthevolumeofblockedAI/MLactivityvaries.Finance&Insuranceblocks39.5%ofAItransactions.Thistrendalignswiththeindustry’sstringentcompliancelandscapeandtheneedtosafeguardfinancialandpersonaldata.
l
Government
4.2%
Manufacturingblocks19.2%ofAItransactions,suggestinga
strategicapproachwhereAIiswidelyusedbutmonitoredclosely
Finance&Insurance
Healthcare
9.6%
28.4%
forsecurityrisks,whereasServicestakesamorebalancedapproach,blocking15%ofAItransactions.Ontheotherhand,Healthcare
Technology.
&Communication
blocksonly10.8%ofAItransactions.DespitehandlingvastamountsofhealthdataandPII,Healthcareorganizationsarestilllagging
10.1%
insecuringAItools,withsecurityteamscatchinguptorapid
Manufacturing
Services
18.5%
innovation.Thistrendhighlightsdelayedprotectivemeasures,
21.6%
Figure6:Industriesdrivingthelargest
keepingoverallAItransactionsinHealthcarerelativelylowcomparedtootherindustries.
proportionsofAItransactions
SHAREOFBLOCKEDAITRANSACTIONSBYVERTICAL
Transactions(Billions)
25B
20B
15B
10B
5B
AITRANSACTIONTRENDSBYVERTICAL
Finance&InsuranceManufacturing
mmServices
Technology&CommunicationHealthcare
Government
Others
Retail&WholesalemmEducation
FEBMARAPRMAYJUNJULAUGSEPOCTNOVDIC
Month
Figure7:AI/MLtransactiontrendsamongthehighest-volumeindustries
Vertical
%ofAITransactionsBlocked
Finance&Insurance
39.5%
Manufacturing
19.2%
Services
15.0%
Healthcare
10.8%
Technology&Communication
6.9%
Government
4.5%
Others
2.2%
Retail&Wholesale
1.6%
Education
0.3%
Industryspotlights
Finance&InsurancedoublesdownonAIinvestment
TOP5AIAPPSINFINANCE&INSURANCE
4
5
3
1
2
ChatGPT
MicrosoftCopilot
Grammarly
UserDefinedApplications
DeepL
AstheleadingdriverofAI/MLtransactionsintheZscalercloud(152.4B),theFinance&InsuranceindustryisdeeplyinvestedinAI’spotential.TheseindustriesrelyonAItoanalyzenancialtransactionsinrealtime,detectfraudulentactivity,andaccelerateclaimsprocessing,tonameafewcriticaltasksthathelpthemsavetimeandmoney.
Beyondautomation,generativeAIisreshapingnancialoperations.ToolslikeChatGPTandMicrosoftCopilot,whichrankam
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