《酒店英语》课件 Unit4-Lesson3 Ticket Bking

HOTELENGLISH英语

酒店Contents

Pre-UnitBasicKnowledgeofHotelUnit1TheFrontDeskUnit2TheHousekeepingDepartmentUnit3TheFoodandBeverageDepartmentUnit4TheBusinessCenterUnit5TheFitnessandRecreationCenterLesson1MailingServicesLesson2SecretarialServicesLesson3TicketBookingUnit4TheBusinessCenterLesson4CancellationofReservationGoalLearntoofferticketbookingservicesforguests.Lesson3TicketBookingWarm-upDialogueRole-playReadingTaskFurtherStudyWarm-upDialogueReadingFurtherStudyRole-playTaskWritethecorrecttermbeloweachpicture.double-deckerbusticket-bookingofficecablecar

travelrouteeventticketidentificationcard/IDcard1.__________2.__________3.__________4.__________5.__________6.__________客人BillyBrown（B）走进商务中心，想预订一张景区的演出票，服务人员Lucy（L）正在接待他。L:Goodmorning,sir.MayIhelpyou?B:I’dliketoreserveaticketfortheplayofTheButterflyLovers.L:Forwhichdate,sir?B:September1.L:Justamoment,please.Iwillcheckitforyou.Therearetwoperformancesavailableonthatday:oneisat2:30p.m.,theotherisat7:30p.m.B:Well,I’dliketotaketheeveningperformance.L:Whichseatwouldyoulike,stall,box,orbalcony?Warm-upDialogueReadingFurtherStudyRole-playTask客人BillyBrown（B）走进商务中心，想预订一张景区的演出票，服务人员Lucy（L）正在接待他。B:Stall,centerrow,please.L:Okay.MayIhaveyourpassport,please?B:Hereyouare.L:Thankyou.Thechargeofastallticketis680yuan.Howwouldyouliketopayforit?B:PaybyQRcode.L:That’sfine!Hereisyourticket.B:Okay.Thankyou!L:You’rewelcome!Enjoytheplay.Warm-upDialogueReadingFurtherStudyRole-playTaskA.Fillintheblanksandchangetheformsifnecessary.Warm-upDialogueReadingFurtherStudyRole-playTask

performanceavailablepassportcharge1.Whatrecreationalfacilitiesarenow

?2.Hehadgivenahighlyimpressive

.3.The

ofthesingleroomisabout180yuanpernight.4.MayIseeyour

please?B.Listentothedialogueagainandanswerthefollowingquestions.1.WhenisBillyBrowngoingtowatchtheplay?

__________________________________________________________

2.WhatkindofseatisBillyBrowngoingtobuy?__________________________________________________________

Warm-upDialogueReadingFurtherStudyRole-playTaskMakeanewdialoguebetweenabusinesscenterclerkandaguestaboutticketbookingservices.Youmayneedtheexpressionsbelow.Forexample:1.Whichdate/seatwouldyouliketobook?2.Howmanyticketsdoyouwant?3.Whichseatwouldyoulike,stall,box,orbalcony?4.MayIhaveyourIDcard/passport,please?5.Thechargeofticketis...yuan.Warm-upDialogueReadingFurtherStudyRole-playTaskTicket-bookinginthebusinesscenterisaserviceprovidedbythehoteltomeettheguests’demandfortravelconvenience.Theticketsmainlyincludeattractiontickets,themeparktickets,tourbustickets,andeventtickets.Becausetheguestsusuallymakereservationsatthebusinesscenterinsteadof1theticket-bookingoffice,it’sveryimportantforbusinesscenterclerkstokeepatightrelationshipwiththeoffices,especiallyintheperiodwhentheticketsareingreatdemand2.Warm-upDialogueReadingFurtherStudyRole-playTaskA.Readthetextagainandfillintheblanks.Warm-upDialogueReadingFurtherStudyRole-playTask1.

providedbythehoteltomeettheguests’demandfortravelconvenience.2.Theticketsmainlyinclude

,

,

,and

tickets.3.Theguestsusuallymakereservationsat

insteadoftheticket-bookingoffice.B.Learntheimportantphrasesinthetext.1.insteadof...而不是……练习：Guestsliketoswimandkeepfitinhotelsinsteadofstayingintheirrooms.中文：______________________________________________________________________________________________________________________________

2.in(great)demand需求量大练习：Theticketisingreatdemandduringsummervacation.中文：______________________________________________________________________________________________________________________________

Warm-upDialogueReadingFurtherStudyRole-playTaskGroupdiscussion:findoutandwritedowntheinformationrequiredforticketbookinginabusinesscenter.EnglishChinese票务类型

订票数量Warm-upDialogueReadingFurtherStudyRole-playTaskLearnaboutusefultips.Warm-upDialogueReadingFurtherStudyRole-playTask1.Prioritizebookingsthroughtheauthorizedpartnersofthehoteltoensurereliability.优先通过酒店授权的合作伙伴预订，确保可靠性。2.Double-checkticketdetails(name/time/seattypeetc.)