2026年商务英语口语与写作练习题库

2026年商务英语口语与写作练习题库一、商务口语模拟题（共5题，每题10分）1.电话沟通情景模拟（10分）情景：你是某中国科技公司的市场部经理，需要通过电话与一家美国客户公司的采购主管安排产品演示会议。任务：-询问对方方便的时间-简要介绍演示内容-确认会议细节（时间、地点、参会人员）-结束通话时表示感谢参考答案："Hello,Mr.Thompson?ThisisWangWeifromTechVisionCompany.Couldyousparemeabout15minutesthisafternoonortomorrowmorningtodiscussourlatestAI-drivenmarketingplatform?Wecanshowcasethekeyfeatures,especiallythepredictiveanalyticstool.Whattimeworksbestforyou?Anddoyouneedmetosendtheagendabeforehand?I'llconfirmtheZoomlinkonceweagree.Thankyouforyourtime,andIlookforwardtoourmeeting."2.商务会议发言模拟（10分）情景：在一场国际供应链会议上，你作为参会代表，需要用3分钟时间介绍贵公司如何通过区块链技术提升物流透明度。任务：-开场白（问候、自我介绍、主题）-核心内容（问题、解决方案、数据支持）-结尾（总结、提问）参考答案："Goodmorning,everyone.I'mLiHuafromFutureLogistics.Today,I'dliketosharehowblockchaintechnologyrevolutionizessupplychaintransparency.Manycompaniesfacechallengeslikecounterfeitproductsanddelayedshipments.Oursystemtrackseveryproductinreal-timeusingsmartcontracts.Forexample,ourclient,aluxurybrand,reducedreturnsby40%afterimplementingoursolution.Wouldyouliketohearmoreabouttheintegrationprocess?"3.跨文化谈判模拟（10分）情景：你代表一家德国汽车零部件供应商与日本客户谈判合作条款，对方强调“长期稳定”而你有时间紧迫的压力。任务：-表达理解对方的立场-陈述自己的合理性（如技术优势、成本效益）-寻求折中方案（如分阶段合作）参考答案："Thankyouforsharingyourpriorities,Mr.Tanaka.Wevaluelong-termpartnershipstoo.Ourhigh-pressuredie-castingtechnology,whichreducesproductioncostsby25%,couldhelpyoumeetyourefficiencygoals.Couldwestartwitha6-monthtrialtoproveitsreliability?Thisway,bothofuscanassesstheoutcomesbeforecommittingtoafullcontract."4.商务投诉处理（10分）情景：某欧洲客户投诉贵公司寄送的办公用品有破损。任务：-表达歉意-了解具体情况-提出解决方案（赔偿、重寄）参考答案："DearMr.Schmidt,Isincerelyapologizeforthedamagedofficesupplies.Couldyouprovidethetrackingnumber?We'llarrangeareplacementimmediatelyorofferapartialrefund.Pleasealsosharethephotos,sowecanimproveourpackagingforfutureorders.Yoursatisfactionisourtoppriority."5.约会潜在客户（10分）情景：你用LinkedIn联系一位潜在客户，希望邀约咖啡会面。任务：-简要自我介绍-说明会面目的（介绍服务、倾听需求）-提出具体邀约（时间、地点）参考答案："HiAnna,Icameacrossyourprofileandnoticedyourinterestindigitalmarketingforstartups.I'mAlexfromGrowthForge,specializinginAI-drivenstrategies.WouldyouenjoyaquickcoffeenextTuesdayat10AM?I'dlovetohearyourchallengesandexplorehowwemighthelp."二、商务写作模拟题（共5题，每题10分）1.商务邮件：询价信（10分）情景：某法国零售商想采购中国的小红书联名款服装，需要你提供价格单和起订量。任务：撰写一封正式询价邮件。参考答案：Subject:InquiryforRedBookCollaborationApparelDearMadameDubois,ThankyouforyourinterestinourRedBookcollaborationcollection.Belowisthepricelistforbulkorders:|ProductName|Price(USD/Unit)|MOQ||--||--||T-Shirt|15|500||Hoodie|30|300||Set|45|200|Weoffera10%discountforordersabove1,000units.Couldyouletusknowyourpreferreditemsandquantity?We’llsendtheshippingoptionsuponconfirmation.Bestregards,ZhangWeiInternationalSalesManager2.商务邮件：会议邀请（10分）情景：邀请美国合作伙伴参加2026年春季技术研讨会。任务：撰写邀请函，说明时间、地点、议程。参考答案：Subject:InvitationtoSpringTechSummit2026DearMr.Anderson,WearethrilledtoinviteyoutoourannualtechsummitinShanghai,April15–16,2026.Thethemeis"AIinBusinessTransformation."Agenda:-9:00AM:OpeningRemarks-10:00AM:PanelDiscussion(AIEthics)-1:00PM:Workshop(MachineLearningApplications)Registrationisfree,butseatsarelimited.PleasereplybyMarch1tosecureyourspot.Lookingforwardtoyourparticipation!Warmregards,ChenLingEventCoordinator3.商务邮件：投诉与索赔（10分）情景：某澳大利亚客户收到的电子设备存在质量问题。任务：写邮件表达不满并提出退换货要求。参考答案：Subject:ComplaintRegardingDefectiveElectronicsOrder#45892DearMs.Evans,I’mwritingtoreportissueswiththeorder#45892(SmartMonitor)deliveredlastweek.Thescreenflickers,andthespeakersdon’twork.Thisisthesecondtimewe’vereceivedfaultyproductsfromyourcompany.Accordingtoourpolicy,Irequestafullrefundorexchange.PleasearrangeapickuporsendareplacementASAP.Thankyouforyourpromptattention.Sincerely,LiuTao4.商务邮件：合作建议（10分）情景：你希望与一家巴西物流公司合作推广跨境电商服务。任务：写邮件提出合作方案。参考答案：Subject:PartnershipProposalforE-commerceLogisticsDearCarlos,We’vebeenfollowingyourcompany’sinnovativelogisticssolutionsinSouthAmerica.WeproposeajointmarketingcampaigntargetingChineseexporters.Benefitsinclude:-Sharedcustomerdatabase-Discountedratesforcross-bordershippingWouldyoubeopentoameetingnextmonth?WecandiscussROIprojections.Best,HuJin5.商务邮件：感谢信（10分）情景：收到日本客户对去年展会合作的积极反馈。任务：写邮件表达感谢并提议未来合作。参考答案：Subject:ThankYoufortheFeedbackDearMr.Nakamura,Thankyouforyourkindwordsaboutourboothatlastyear’sTokyoTradeFair.Yourfeedbackhelpedusimproveour