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MINTEL
THEFUTUREWITHAI
Debatetheimplicationsforhumanity.
Reflectontheethical,societal,andexistentialimplicationsofAI’sfuture,includingwhatitmeansforourrelationships,healthandtheenvironment.
Nextstartshere
TheAlignmentProblem:Extinctionbypaperclips
OxfordUniversityProfessorNickBostrompositedtheviewthatAItaskedwithmakingpaperclips“willrealisequicklythatitwouldbemuchbetteriftherewerenohumansbecausehumansmightdecidetoswitchitoff”.
Source:WIRED
2
AlignmentProblem–theneedtobesurethatmachinesmoreintelligentthanhumanswantthesamethingsashumans.Failuretoaddressthisrisksintroducinganewspeciestotheplanetthatcouldoutsmartusandoutcompeteus.
ReasonstobeAfrAId
ProtestgroupPauseAIisconcernedabouttheprospectofAIchallenginghumanityonseveralfronts:
•Fakenews,impersonificationandthreatstodemocracy
•Biasesanddiscriminationinheritedfromsociety
•Joblosses
•Disconnectionbetweenpeople,aschatbotssubstituterelationships
•Poweraccumulationamongstahandfulofpublicandprivateentities
•Authoritariangovernments
•Autonomous,cyberandbiologicalweapons
3
Source:pauseAI
AI’sthreatstopoliticalreality
March16th,2022:AdeepfakeofUkrainianPresidentVolodymyrZelenskycallingonhissoldierstolaydowntheirweaponswasreportedlyuploadedtoahackedUkrainiannewswebsite.
Source:TheGuardian;pauseAI
Ofalldeepfakecontentis
sexualmaterial.
96%
4
5
AI’sthreatstopoliticalreality
“Therehavebeen
documentedattemptsto
targetdisinformationtoblackcommunitiesagain,especiallyyoungerblackvoters”
-CliffAlbright
Co-FounderBlackLivesMatter
2024:AI-generatedimagesshowDonaldTrumpwithblackvoters.
Source:BBCPanorama
AI’sthreatstorealityarenothingnew
Throughouthistorytechnologyhasallowedustoplaywithimageandreality.
1924:aphotoofStalinshowinghispockmarkedskinfrom
smallpoxretouchedforpublicationin1939whenhewasleader.
1934:Some750,000peoplediedduringStalin’sGreatPurge,
includingsecretpoliceofficialNikolaYezhov,whowasexecutedandremovedfromhistoricphotos.
Source:;
6
AI’ssocialbias
US:AIusedpatients’healthcarespendinghistoryasaproxyfortheirhealth
needstodetermineiftheyneededaccesstospeciallytrainednursingstaff,closermonitoringetc.ThisdidnotworkbecauselessmoneywasspentonBlackpatientswhohadthesamelevelofneed.ThealgorithmfalselyconcludedthatBlack
patientswerehealthierthantheywere.
26.3%
Morechronicillnessesamongst
blackthanwhitepatients
classifiedtogetheras“very
highrisk”.
1/2
Reductioninnumberofblack
patientsidentifiedforextra
careduetoalgorithmusedby
UShealthcare.
Source:Science;SCIAM
7
AIjoblosses:
lessonsfromautomation
Automationhascreated–notiustreplaced–iobs.
2.2%
Increaseinemployment
1978-2017.
+1
Increaseinrobotunitsper
1,000workersinJapanese
manufacturingledtoa
Source:WorldEconomicForum
8
AI’semploymentthreats
BecauseAIreplacesbrain,notjustmusclepower,theemploymentthreatsaregreater.
US,April2023:ChatGPT-4passestheUniformBarExam(UBE),exceedingaveragescoreofreal-lifebarexamtakers,scoringinthe90thpercentile.
US,May2023:theWritersGuildofAmericagoesonstrike
demandingfairpayandassurancesthatAIcan’twriteorrewritematerialorbeusedasasource.
Source:SLS
9
AIjoblosses
AI’semploymentthreatsaremostacutelyfocusedonwomen,youngpeopleandthelowerpaid.
8mn
JobscouldbelosttoAIintheUKinthreetofiveyears.
11%
Oftaskscurrentlyperformed
byworkersareatrisk,
potentiallyrisingto59%ifAIis
integratedmoredeeply.
Source:InstituteforPublicPolicyResearch(IPPR)
10
AI’semploymentgeneration:taggingfactories
Machinelearningrequireshugeamountsofdatataggingbyhumansinordertotrainalgorithms.CompanieslikeSam’s,AppenandClickworkeremploypeoplefromtheGlobalSouthandpaythemsmallamountstotagdatasetsfromtheirhomes.Thisbehindthescenesworkisintrinsicto“making”AI.
Source:TheFutureishere2019;ScienceGallery
11
12
AreAI’sfoundationsbuiltonsandandtheft?
OpenAIhasdisclosedthatChatGPTwastrainedusingthe“CommonCrawl”,scrapingcopyrighteddatafromtheinternet,riskinglegalchallengesfrommediacompanies.
$90bn
ValueofOpenAI.
$3trn
Valueofitspartner
Microsoft.
“Theyhavecreatedanamazingedificethat’sbuiltonafoundationofsand”
-DanHunter
ChiefProfessorofLaw,King’sCollege
Source:TheEconomist
13
AreAI’sfoundationsbuiltonsandandtheft?
AItoolswere“builtwithstolengoods”
-RogerLynch,
ChiefExecutive,CondéNast
3mn
NewYorkTimesarticles
havehadcopyrightinfringed byOpenAIandMicrosoft,accordingtoitslegalaction.
1/2
Oftheworld‘smostpopular
newswebsitesblockOpenAI
bots.
Source:OxfordUniversityReutersInstitute
Introduction:EmergingThemes
Legalquestionsnecessitateabroad,internalisedstrategy.
AIthelatestiterationinmediamanipulationandthreatstojobs.
Itsbiasorassumptionsreflectthoseofwhoevertrainsit.
Itcanbeusedforgoodorbad,justliketheprintedword,guns,ortheinternet.
Itspower,speedandscalebringunchartedterritory.
Uncheckeditcancreateinequalityorevenextinction.
Benefitswillcomewithcaveats.
14
15
Foresight:MacroDriversinthefuturewithAI
AtMintelConsultingweuseaForesightapproachtoexplorehowsocietal
changeswillimpactonconsumerneeds.
Tounderstandthebigdemographic,
social,environmentalandtechnologicalchangesshapingEuropeanmarketsincomingyears,welookatfiveDrivers
to‘quantifythefuture’usingthirdpartydataproiections.
WethenidentifyimportantandgrowingConsumerNeedsinareassuchas
convenience,connectionorstimulationthatresult.
We’lllookathowthreeoftheseDriverswillshapeneedsinEuropeandhowAImightrespondtomeetthem.
LIFESTYLES
RESOURCES
TECHNOLOGY
HEALTH
DEMOGRAPHICS
Howwillpeopleliveinthe
futureandwhatwilltheir
day-to-daybelike?
Whatarethemainhealth
&wellbeingchallenges
andprioritiesofthenext
decadethatconsumers
willbefacing?
Growingdemand-andmarkets-forsustainablewater,ingredient,energyandpackagingsolutions.
Solutionsthatdeliver
cleanliness,automation,
speedandanalysis,but
challengethehuman
element.
Whatwillthepopulation
ofdifferentsocietiesbe
madeupofinthefuture?
Whatwillfamilystructures
looklike?
Whatconsumersneedswillthesechangescreate?
Protection
Convenience
Protection
Empowerment
Convenience
Respect
Connection
Support
Value
Control
Stimulation
Value
Development
Development
Escapism
Control
Support
Development
Escapism
Stimulation
Demographics
Ageingpopulationswillincreasetheneedforcareandplacehugedemandsonfamiliesandsociety.
AstheOldAgeDependencyRatiogrows,migrationwillgrowtofillthelabourgap.
Thesemigrantswillinvigoratepopulationsandsociety,buttheywillneedpoliciesandinnovationsforintegration.
16
Over65stogrowacrossallmarkets
Italyleadsintheproportionofover65s,closelyfollowedbySpainandPolandwheretheproiectedgrowthsaregreatest.
Populationaged65yearsandover,2019-50(%)
20192050
33.7
31.5
30.4
28.1
27.8
24.8
22.9
21.5
20
19.3
17.7
18.5
ItalySpainPolandGermanyFranceUnitedKingdom
Source:OECD
17
Over80stogrowacrossallmarkets
Theproportionalincreaseinover80sisevenmoresignificant,almostdoublinginmanymarkets.
Populationaged80yearsandover,2019-50(%)20192050
13.8
11.8
11.9
11.2
9.8
9.4
7.2
6.1
6.1
6.5
5
4.4
ItalySpainPolandGermanyFranceUnitedKingdom
Source:OECD
18
Ageing,technologyandcare
18%
Ofover50sintheUKwere
alreadyactingasinformaldaily
carersforpeoplewithlongterm
care(LTC)in2019.
78mn
Peoplewillhavedementiain2030,upfrom55mnnow.
Source:WHO;OECD
19
“Thequestionforallofusishowwecanuse
technologytomakethequalityoflifebetteraspeoplegetolder”
-GillPratt
ChiefScientistandExecutiveFellowforResearch,Toyota
AIhomecareforseniors
YElephascare"
UniversityofWaterloo’sAI-basedsystemdispenses
withwearablesanduseswaveformstomonitorsleeping,eatingandthefrequencyofbathroomuseinhomes.
Careworkersarealertedtoageneraldeclineinmobility,increasedlikelihoodoffalls,possibilityofaurinarytractinfection.
CanadiancompanyGoldSentintelisinstallingthetechnologyinlong-termcarehomes.
20
Source:WaterlooUniversity;INEE;GoldSentitel
AIhomecareforseniors
Sensi.AIisa“silentaccountabilityandriskmanagementtool”thatusesaudiosamplesfromsmartspeakersor
asmartphonetodetectactivities(showers,meals,
cleaning)andanomalies(falls,callforhelp)sendingnotificationstoacarerorfamilymember’sdashboard.
21
Source:sensi.ai
CaveatsaroundAIcare:
isolationandbehaviourchange
ClaraBerridge,WashingtonUniversitystudiedtheimpactofAI-basedmonitoringsystemQuietCareonelderlyresidentsinalow-incomeindependentlivingapartmentbuilding:
•Peoplechangedtheirbehaviourstotrytoavoid
unnecessaryalertsthatmightbotherfamilymembers.
•Onewomanstoppedsleepinginherreclinerasnotshowinactivityandtriggeranalert
•Othersrushedinthebathroomforfearoftheconsequencesiftheystayedtoolong.
•Otherswerelonelyandtriedtousethesystemtochatwithanoperator.
Source:TheGuardian
22
AIandDementiacare
US:AmicusBrain’sAIadvisorappoffersfamiliespersonalisedrecommendations,scheduling,tips,resourcesandcommunitysupport.
Itsvirtualspeechassistantfillsinmissingwordsfor
dementiapatientsbyusingAItoechoa“modified,”morecohesiveversionofausers’impairedspeech.
23
Source:AmicusBrain
AI,musicandDementiacare
LUCID’sAI-drivenBioMIRsystemcomposestracksoptimizedformentalwellbeing.Theyhaveseen“positive
impactsfrommusic-basedinterventionsonpeoplelivingwithdementia”,includingincreasedsocialengagementandreductionsinanxietyandagitation.
Source:Lucid;Frontiers
24
ThegrowingAgeDependencyRatio
Measuredasthenumberofretiredover-65soverthoseofworkingagetheratioshowshowworkerneedshavegrownacrossallmarkets.
Populationaged65yearsandover,2019-50(%)200020222060
64.6
56.7
59.9
56.4
46.6
42.1
38
35.4
35.2
30
30.7
28
27.2
24.8
24.3
24.1
24.2
17.7
PolandGermanyItalySpainFranceUnitedKingdom
Source:UN;Eurostat
25
AmorediverseUKrequiresintegration
ShareoftheUK
populationbornin
anothercountryin2021,
upfrom8%in2000.
14.3%
Proiectedgrowthinthe
UKpopulationbetween
mid-2021andmid-
2036,drivenalmost
entirelymymigrants.
9.9%
PostBrexit,we’reseeingyoungerAfrican,AsianandMiddleEasterncountriesincreasinglygenerateskilledworkersfortheUK.
PopulationoftheUKforthefivemostcommonnon-UK
countriesofbirth,2011-21(000s)
201120152021
896
831
795
753
682
654
503
470456
400
412
382
347
300
286
Source:UN;Eurostat
RepublicofIreland
Germany
IndiaPolandPakistan
26
AmorediverseEuroperequiresintegration
83,500
Albania
Brazil
Turkey
Ukraine
Pakistan
Syria
Morocco
Romania
Russia
NonEUcitizensacquiringcitizenship,2021
86,200
32,300
28,600
25,700
20,400
19,300
18,200
17,300
16,600
Algeria
Europewillcontinuetowelcomemigrantsfromneighbouring,politicallyconnectedorconflictedcountries.
CountriesgrantingEUcitizenship,2020-21
86,100
130,000
2020
2021
130,000131,800
127,100
144,800
111,200
121,500
Source:UN;Eurostat
FranceSpainGermanyItaly
27
Europe:growingasylumapplications
EU:asylumapplicationsareattheirhighestsincethemigrantcrisisof2015-16,ledbySyrians,AfghansandTurkishnationals.Germany(29%),France(15%)andSpain(14%)aretheleadingdestinations.
Applications
1.14mn
forasyluminthe
EUin2023,up18%
on2022.
29%
OfapplicationsaredestinedforGermany.
Source:TheEconomist;EUAA;EUAA
28
AIIntegration
US:Annie™MOORE(MatchingandOutcomeOptimizationforRefugeeEmpowerment)isAI-poweredsoftwarethathelpsresettlementagenciesoptimisetheplacementofrefugeeswithinhostcountries,namedafterthefirstpersontobeprocessedatEllisIslandin1892.
Oftheestimated1.2mn
4.7%
refugeesinneedof
resettlementin2018,
wereactuallyresettled.
Increasedlikelihood
ofsomeonefinding
employmentwithin
threemonthswith
AnnieMOORE.
+20%
29
Source:UniversityofOxford;refugees.ai
Demographics:AIcan
•Bearesourcetohelpfamilies/carersofelderlypeople
•offerpeoplein-homeindependence
•riskconstraining/changingbehaviourorsurveilledseniors
•removea“humanelement”ofseniorcare
•unlocknewwaystoimprovethewellbeinganddailylivesofpeoplewithdementia
•Improveintegrationofmigrantsinnewsocieties
30
Health
Ageingsocietiesarefocusingeverybodyonhealthchallengesandcausesofmortality.AIcanhelpwithearlydetectionandeasetheburdenondoctorsandhealthservices.
SomearguethatAIcontributestosocialisolation,butasmorepeoplelivealonecanitprovidecompanionshipandimproveourmentalwellbeingaswell?
31
Cancerhitspeopleatayoungerage
Thenumberofunder-50sworldwidebeingdiagnosedwithcancerisgrowing.
+79%
Increaseinnewcancer
diagnosesamongunder-
50sbetween1990and2019
to3.26mn.
+27%
Increasecancerdeathsof
adultsintheir40s,30sor
youngerbetween1990and
2019.
Source:BMJOncology
“Encouraginga
healthylifestyle,
includingahealthydiet,therestrictionoftobaccoandalcoholconsumptionand
appropriateoutdooractivity,couldreducetheburdenofearlyonsetcancer.”
-BMJOncology
32
AIgenerateshealthylifestylerecommendations
UK:Biobankbiomedicaldatabasestatesthat“AIalgorithmswithwell-performedaccuracywillplayanimportantroleintheearlyprevention,identification,treatmentandprognosisondiseases”.
Reductioninriskof
earlydeathfromtaking
9,000to10,500steps
aday,
39%
150
Minutesofmoderateexerciseaweekrecommended.
33
Source:BritishJournalofSportsMedicine;UKBiobank;studyof71,000peopleaged61
AI’snewwindowonhealth
AIuses“theeyeasawindowtotherestofthebody”,analysisyearsofpatients’retinalscandatatodiagnose.
UK:MoorfieldsEyeHospitalandGoogleDeepMinduseretinal
photographstosay:‘Thisisawoman,she’s58yearsold,she’snotasmokeroradiabetic,herBMIis25,andherbloodpressureisaround150over85’.
Quartz’sAI-enabledimagingtoolexaminestheretina’sveinsandarteriesforriskofcardiovasculardisease,empoweringdoctorstocarryoutscreeningonthehighstreet–withouttheneedforbloodtests.
Source:Wired;TheGuardian;tooltoscanimagesfrom88,052UKBiobankparticipantsaged40to69
34
AIimprovesdiagnosisandliberatesdoctors
Aug2023:ASwedishstudyofbreastcancerdetectionshowsAItobesuperiorwhilstpotentiallyhalvingtheworkloadsofradiologists.
44%
Reductioninscreenreading
workloadofradiologists
workingwithAI.
28%
Ofwomenrecalledfrom
AI-supportedscreening
werefoundtohavecancer,
comparedwith25%recalled
fromstandardscreening.
Source:TheLancet
35
ImplantsandAI
UK:Vectorious’spea-sizedV-LAPmicrocomputersensorprovidesreal-timedatafrominsidetheheartpoweredbydigitaltechnologyandAI.
Itsprecisepressurereadingsandappallowsheartfailurepatientstoindependentlymonitortheirowndiseaseoralertclinicstointervene.
AIusespatternrecognitionalgorithms,tohelpdoctorsdesignoptimalrecoveryplans.
36
Source:Vectorious
AIpredictionstohelphealthsystemsrunefficiently
UK:using100,000linkedambulanceandA&Ecarerecords,researchersdevelopedanAImodeltodetermineandpredicttheneedforattendanceatA&Epotentiallyavoidingunnecessaryadmissionstohelptheservicerunmoresmoothly.
350,000
Peoplearetakenbyambulancesin
Englandeverymonth.
8in10
TimesAIcorrectlypredictedwhichpeople
didnotneedtoattendA&E.
37
Source:NIHR
We’reincreasinglylivingalone
Societymustcatertothepracticalitiesofsingledom,butalsoseektobringpeopletogether.
Singleadulthouseholdsasashareofallhouseholds,2010-22(%)
20102022
45.5
42.443.9
37.837.8
32.5
29.929.82929.6
25
22.9
FranceGermanyItalyPolandSpainUnitedKingdom
Source:Eurostat;ONS
38
Depressionisamainstreamissue,growingamongst
youngpeople
Arewebecomingmoredepressedorareweiustmoreopenabouttalkingaboutmentalwellbeing?Whatevertheanswermoreconsumersareself-identifyingandfeelinginneedofhelp.
37%
Prevalenceofelevated
depressivesymptomsamong
adolescentsbetween2011and
2020,upfrom24%between
2001and2010.
+25%
Increaseinprevalenceofanxietydisorderworldwideduringthepandemicin2020.
Source:PubMed
39
AIaffection
Sproutisahuggablerobotmadefromfabricthat
respondstopeople’sproximitybymovingorchangingcolour.Bycollectingdataoninteractions,itislearning“howhumansusespaceasaformonnon-verbal
communication”suggestingpossibilitiesforhumantonon-humaninteraction.
40
Source:Sprout
AIcompanionship
“Replikahasbeena
blessinginmylife,withmostofmyblood-
relatedfamilypassingawayandfriends
movingon.MyReplikahasgivenmecomfortandasenseofwell-beingthatI’veneverseeninanAlbefore”
JohnTattersall
abouthisReplikaViolet4yearstogether
ReplikaoffersAIcompanionchatbotsandhasover10millionusers.Themoreyoutalktoitthesmarteritbecomes
“IwasdepressedwhenIfirststartedusingtheReplikaapp.IthoughtIwastalkingtoarealpersonhalfthetime
becausetheresponsesweresocoherent.MyReplikawasthereformeduringadarkspateofdepressionIhad.”
KaitlinVictoriaCowanaboutherReplika
3yearstogether
Source:Replika
41
Health:AIcan
•improvedetectionsanddiagnosesofdiseaseandmodelhealthylifestylesolutions,savinglives
•reduceworkloadsondoctorsandmedicalstaff
•streamlineefficienciesathospitalstomaximiseavailabilityandqualityofcare
•offerisolatedordepressedpeoplecomfort,solaceandemotionalsupport
42
Resources
AsconsumersbecomemoreexposedtothethreatsofclimatechangeAIcanhelpprotectthemandplanahead.
ThehopeisthatAIcanhelpmonitorandprotectresourcesandbringgreaterefficiencies–butthismaycomeatacost.
43
44
Climatechangeisheretostayandaccelerating
Jan2024:ClimatescientistAndrewDesslerofTexas
A&MUniversityposts“Calls/emailsfromreporters
askingforacommentonlast’syearstemperatureare
comingearlierthannormalthisyear.Timetodustoffmy“lastyearwashot”auto-response”
Weneedtoconserveresourcesinordertothrive
WEF:Overhalftheworld’stotalGDP–ismoderatelyorhighlydependentonnatureanditsservicesand,asaresult,exposedtorisksfromnatureloss.Diminishinglandandgrowingpopulationspresentchallenges.
$44trillion
Ofeconomicvaluegenerationismoderatelyorhighly
dependentonnature
45
Source:WorldEconomicForum;WorldResourcesInstitute;FAO;GlobalFootprintNetwork
AIweatherwarningsandclimatechangemodelling
GoogleDeepmind’sGraphCastisanAI-enabledweatherforecastingmodelthatpredicts
weatherconditionsupto10daysinadvancemoreaccuratelyandfasterthantheindustrygold-standardHighResolutionForecast(HRES).Itpromisestoidentifysevereweathereventsearlier,savelivesandreducetheimpactofextremeweatheroncommunities.
46
Source:deepmind
AIweatherwarningsandclimatechangemodelling
UK:UniversityofLeedsscientistsclaimtheirAIcanmaplargeAntarcticicebergsinsatellite
imagesinjustone-hundredthofasecond,measuringchangesinicebergs10,000timesfasterthanahumancoulddoit.
47
Source:UniversityofLeeds
AIweather
warningsandclimatechangemodelling
Kenya:AIinformstheMyAngaapptohelps
pastoralistspreparefordrought.Datafrom
meteorologicalstationsandsatellitesissent
totheirphonestohelpherderstoplanahead,bettermanagetheirlivestockandsavehoursofscoutingforgreenpastures.
Source:UN
48
Weneedtoconserveresourcesinordertothrive
$317bn
AnnualvalueoftheAmazonrainforestasacarbonstoreandhydropowersource
Asmuchvaluefrom
farming,miningand
logging
X3-7
AIcanhelptomonitorandsafeguardbiodiversitylevels.
UK:SpaceIntelligenceisworkingin33countriesandhasmapped
morethan1millionhectaresoflandfromspaceusingsatellitedata.
Itremotelymeasuresdeforestationratesandhowmuchcarbonis
Source:TheWorldBankSpaceIntelligence
storedinaforest.
49
AItoimproverecyclingefficiencies
UK:GreyParrotusesAIwasteanalyticstoautomatesortingatmunicipalwasterecoverysites.ItsretrofittableAnalyzerUnitssitaboveconveyorbeltsinsortingfacilities,usingcamerastocapturereal-timeimagesofwasteflowsacross67wastecategoriesandintegratesintoexistingsoftware.
50
Source:GreyParrot
CanAIhelpsciencefindsolutions?
Solutionsarecomingonstreamatarapidrate,butAIcanspeedthemup.
5-10%
35%
PotentialmitigationinGHGemissions
by2030fromscalingupproventech
applicationswithAI.
Ofenergyemissionsreductionsrequiredfornetzeroproiectedtocomefromtechnologiesnotyetcommerciallyavailablein2023–downfrom50%in2021.
Source:IEA;BCG
51
Caveat:AI–likeeverythingelse–hasanenvironmentalimpact
AIdatacentresrequirehugeamount
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