国开机考真题-国家开放大学非英语专业学士学位英语试卷6-02

-MayIbotheryouforamoment?IwaC.I'mafraidnot.IhaveD.Helpyourself,please.-Didyoudecidewhichclubtojoin?-IC.Notnow,thanB.Wouldyouliketolookafte-Grace,openthegiftboxA.It'smypleasure.-Wouldyouhelpmewiththebag?-A.That'sverykindofyou.B.You'rewelcome.-Carlos,letmepaythebilltonight,OK?-D.Helpyourself.A.Whatareyourplansfortomorrow?9.题目类型：交际用语(单选题)-Allowmetointroducemyself.MynameisJaneBlacA.Veryhappyto10.题目类型：交际用语(单选题)-Ifailedthejobinterviewthismorning.-Everythingwillbecomebettersoon.11.题目类型：词汇与结构(单选题)Webookedourflightsandthr12.题目类型：词汇与结构(单选题)It'samazinghowmanyobjectswehaveLevinhadchangedalotduringHedidsowithoutmakingeitherofusfeInspiteofthebadweather,thePeterlikesteacoffee;heprefersIleftJackthesuitcasA.onchargeofB.inchargeofC.inthechargeofD.onthechargeofMilanandParis_thebigbrandnamesfromacrossA.bringtogether21.题目类型：词汇与结构(单选题)HeisfirstBobcan'tjumpasas23.题目类型：词汇与结构(单选题)Ireallycan'tcomplainabout24.题目类型：词汇与结构(单选题)Proposalsmustbereceivednothan3:00PMonThursday.25.题目类型：词汇与结构(单选题)Stayingphysicallyactivecanhelpeither26.题目类型：词汇与结构(单选题)Wehaveseenhard-workingpeoplA.alargenumberofB.thelargenumberof27.题目类型：词汇与结构(单选题)IwentcampinginAustraliaandreturnedwithA.ahundredofD.hundredsof28.题目类型：词汇与结构(单选题)Onewayofreducingtobaccouseisto29.题目类型：词汇与结构(单选题)Itseemsthatwe'veseriouslyjusthowlongthis30.题目类型：词汇与结构(单选题)Thecitywashitbytwodaysofrecord-breakingrainfallandfloods.31.题目类型：词汇与结构(单选题)Afactoryspecializedinproducingautonomousvehiclesofmoneytobuild.ThiscountryaimstoabsolutepovertybIwishIourchildhoodphoto.ItwasthBythetimeJohnfinallyarriveA.hadbeenwaitingD.waswaitingItisverydifficulttounderstand36.题目类型：词汇与结构(单选题)HardlythehotelsincA.didI37.题目类型：词汇与结构(单选题)Inspiteofthefactshehada38.题目类型：词汇与结构(单选题)Thetroubleisweare39.题目类型：词汇与结构(单选题)Shehasbeenverysuccessful theylendthemoneytoisakeypointinthewholAchallengeinworkingincustomerserviceisattentionontherightkeyar(KPI).Oneofthemostimportantaspectsofacustomerservice,KPI,iswhatisoftenreferredtoasthe“FeelGoodFactor”expectations.Severalkeypointsarelistedasfollows:Knowwhatproducts/servitosay“Idon'tknow”,butitshouldalwaysbefolloweorpossibly“butthispersonwillbeabletoassistyou”.Whateverthesituationmaye,makesurethatyoudon'tleaveyourcustomerwithanunansweredquestion.McommunicationthatyourelaytoothersisdonethroughbodnegativebodylanguagewhenyoucomTwoofthemostimportantaspectsofpositivebodylanguagearesmilingandeyecontact.Makesuretolookyourcustomerstothemandhearingwhattheyaresaying.Anthanablanklookorfrown.Nothingsurprisesyourcustomerstheextramiletohelpthem.AlwayslookforwaystogoaboexpectationsofyourcustomitwillleavethemwithA.IamnotquiteB.Idon'tknow,D.Iamoutofworknow,butthispersoncanhWhichofthefollowingbodylanguageismoreappealiWhatdoes“goingtheextramile”inparagraph4mostpHowcanemployeesleavethecustomerswiththe“FeelB.Byloweringtheirexpectations.C.ByansweringsomeofD.Bycommunicatingwithoutbodylanguage.Whichofthefollowingwouldbethebesttitleforthispassage?B.“FeelGoodFactD.InformationExpertsinCommunicinfreshwaterusedonseasidefarms.Asausefieldsclosetothesea.Scientistscallthispromixingofsaltandwater.Salinizationisreducingthewor2percenteveryyear.ButafarmerintheNetherlandsisnowusingamwaterandinseawaterandallthevarietvarietyissurvivingscientistsfromtheFreeUniveSeparatepipespumpedfreshandseawater,andacomputerpeightlevelsofsaltcontent.Computer-aidedmeasuringdeviceslevelsandthelevelsoffrommostoftheeighttesinfreshwater.Bbetter.ThefarmergrewcarrbetterthantheothervegetsaysfourkindsofthesepotatoeswererecentlysenttoPakistan,hectaresoflandhavebeendamagedbysalinization.FarmersinWhatdoes“thisprocess”inparagraph2mostprobablyreferto?D.FarmersunabletousefWhatdoesMr.VandoinhA.Heuseswaterwithdifferentlevelsofsaltcontent.B.HedivideshisC.HegrowsaspecialkindofvHowdoesMr.VanfeelabouthiWhyarefourkindsofpotaA.PakistanoffersmoretB.PotatoesgrowbetterinPakistanthantheoC.ThesepotatoesmayhelWhichofthefollowingwouldbethebesttitA.FarmersandVegetablesB.SalinizationinNetherlandshowitshouldbandsafety.However,thisroutinecanbebrokenwithunplannedeveelderlypeoplemayfindtheroutinestructuretooboringandrestrictivimportantthatyougettoknowthedislikes,etc.Thebetteryouknowtheperson,thehigherthequalityprovide.Ifelderlypeopledonothaveyourrespect,theywillfeelliketheyarebeingpushedaroundoraskedtorelationship.Bytreatingelderlypersonsinyourcarewithrespect,yolikecrosswords(填字discussworldeventsandtheirlifehistorieswithyou.Thiswillgivethpeopleafeelingofself-worthandmakethemfeelneeded.Remainingpeopleandtheworldiengaged.EncouragethemtotalktootherresiimportantfortheelderlytoWhyshouldcaringforB.ToestablishhardandfaHowshouldyouimprovethequaliA.ToavoidpossibleunplB.ToknowthemasmuchaspossiblC.TomakethemfeeD.TosetupasenseofWhichisclosestinmeaningto“bondHowcanyouinspiretheself-worthfeelingoftheelderly?A.HavingthemoccupiedwithcrosswB.Keepingthembusywithplayingchess.C.HavingthemtalkabouttheirD.MotivatingthemtoreadaboutworWhatdoesthepassagemainlytalkabA.Methodstoorganizethedailyroutines.D.EngagingtheelderlywiPark,whichwasestablishedasthTheyarrangedtostayatoneofthetheybroughttheirbackpacks,sleepingbags,andacooleroffoodanddrinks.They57theirtentsimmediatelyuponandherfriendshikedthemany58ofthepark,exploringitstheforest,they59alotoflocalwildlife.Lisawas60tosee