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IBMInstituteforBusinessValue
GlobalC-suiteSeries
2026CEOStudy
RewiringtheC-suite
Thefasttrackto2030
Aboutthestudy
Thisstudyisthe15thIBMInstituteforBusinessValue
(IBMIBV)CEOStudy.Forthe2026CEOStudy,theIBMIBV,
incooperationwithOxfordEconomics,surveyed2,000CEOsfrom33geographiesand21industriesbetweenFebruary
andApril2026.Inadditiontosurveyresponses,insightsweredrawnfromnumerousclientconversations,includingaseriesofCEOinterviewsconductedbetweenOctober2025and
April2026.Theseconversationsfocusedonhowleadersarepreparingtheirorganizationstothriveinthefuture,touchingontopicsincludingstrategyandleadership,businessmodels,technology,talentandculture,governance,regulation,
industrydisruption,partnersandecosystems,andtheuniqueroleofCEOs.
1
2
Contents
Foreword3
Introduction4
Play#1
RethinktheC-suiteforspeedandclarity14
Play#2
CreateanAI-agentflywheel20
Play#3
CustomizeyourAImix,notjustyourAImodels26
Play#4
Orchestrateintelligence—humanandartificial32
Play#5
Expectunpredictablefutures38
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
3
Foreword
Leadingat
thespeedofAI
GaryCohn
ViceChairman,IBM
Artificialintelligenceisnotanothercycleofchange.Itisastructuralshiftinhoworganizationsthink,decide,andcompete.
Everyerahasunderestimatedtheleaderswhomovedearly.From
industrializationtodigitization,thewinnerswerenotthosewhowaitedforcertainty,butthosewhorecognizedinflectionpointsandactedwithintent.
AIissuchamoment—onethatrewardsdecisivenessandpenalizeshesitation.
TheCEO’srolehasalwaysbeentoleadthroughdisruption.WhatAIchangesisthevelocityandconsequenceofleadership.EnterprisesthatsucceedwilloperateAI-first—notasalayeroftechnology,butasanewoperatingmodel.Decisioncycleswillcompress.Boundariesbetweenfunctionswilldissolve.Advantagewillaccruetothosewhocanlearn,adapt,andexecutefasterthantheircompetitors.
AI’sfirstdividendisproductivity—freeingtime,talent,andcapitalonce
consumedbyfriction.Butproductivityalonedoesnotcreateadvantage.
Therealdifferentiatorishowleadersredeploythatcapacity.GrowthwillfavorCEOswhoreinvestaggressively,reimaginerolesandworkflows,andchannelAI-driveninsighttowardnewproducts,newmarkets,andnew
sourcesofvalue.
Thisiswhereleadershipbecomescatalytic.CEOsarenolongerjuststewardsofperformance;theyarearchitectsofintelligence.AsAIexpandswhat
organizationscanseeandknow,leadersmustdecidewhatmatters,aligntheenterprisearoundit,andmovewithspeedandcoherence.Strategybecomescontinuous.Executionbecomesinseparablefrominsight.
Thisisnotreinventionforitsownsake.Itisevolutionwithpurpose.AIdoes
notreplacesoundleadership—itraisesthestandard.Theshiftisfrom
managingactivitytoengineeringoutcomes;fromprotectinglegacyadvantagetobuildingthenextone.OrganizationsthatembracethismindsetearlywillnotjustadoptAI—theywillcompounditsimpactovertime.
Historyrewardsleaderswhorecognizewhentheenvironmenthaschangedandrespondwithfocus,discipline,andintent.AIisnotadistantpromise.
Itishere,itismovingfast,anditisredefiningwhateffectiveleadershiplookslike.Thefuturewillbelongtothosepreparedtoleadatitsspeed.
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
4
Introduction
AIisreshapingtheC-suite
Today,69%ofCEOssayAIisalreadychangingthe
aspectsoftheirbusinesstheyconsidercore.By2030,CEOagendaswillreflectthesenewpriorities,witha
sharperfocusonspeed,intelligence,andreinvention.
AIagentsmightleadmorningstand-ups,reportingonovernightmarketshiftsandsuggestingstrategicpivots.Afternoonsmayincludeinnovationlabsas
routineasbudgetreviewsoncewere.TheC-suitecouldfocuslesson
AI-poweredproductivitygainsandmoreonbusinessmodeltransformation,ledbyexecutiveswhooperateasaunitedfront,notinsiloedfunctions.
That’swhy2026istheyearCEOsmustrewiretheC-suite—redesigning
howdecisionsaremade,howauthorityisdistributed,andhowAIreshapesinfluence—whilepreservingthedecisivenessandclarityenterprisesneedtomovefast.Gettingtheretakesproactiveleadership.CEOswillneedtoworkwiththeirC-suiteleaderstobuildexecutionmechanisms,incentives,and
operatingmodelsallfocusedondrivingtheseoutcomes.
That’stheclearmessageofnewproprietarydatagatheredbytheIBM
InstituteforBusinessValue(IBMIBV).OurresearchshowsthatCEOswhohavethegreatestsuccesswithAIareactivelyrethinkingcross-functionalcollaborationandembeddingAIacrossend-to-endworkflows.They’re
buildingorganizationsdesignedtothriveinuncertainty,whereproductivedebatesharpensstrategyandsmartrisk-takingisrewarded.
“TryingtotakeAItoolsandsqueezethem
intotheexistingorganizationisextremely
likelytobethewrongapproach.”
JacekOlczak
GroupCEO,PhilipMorrisInternational(PMI),Switzerland
5
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
The2026CEOStudy’sdata,gatheredinpartnershipwithOxfordEconomics,
buildsonourstudy,Theenterprisein2030,whichidentifiesfivepredictionsforthefutureoftheorganization(see“AplaybookforAI-firstsuccess”onpage7).1Thisstudy’sanalysis,informedbyour2030predictions,revealsfiveplaysthatCEOsmustmaketoleadinanAI-firstlandscape(see“Researchmethodology”
onpage44).
1RethinktheC-suiteforspeedandclarity.
2CreateanAI-agentflywheel.
3CustomizeyourAImix,notjustyourAImodels.
4Orchestrateintelligence—humanandartificial.
5Expectunpredictablefutures.
“Ourfoundation—creativity,authenticity,emotionalconnection—doesnotchange.AI’sroleistostrengthenandenablehowwe
deliveronthatfoundation:helpingteamsgenerateideas,refinethem,andbringthemtolifemoreeffectively.”
PatriceLouvet
PresidentandCEO,RalphLaurenCorporation,US
6
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
ThefollowingsectionsoutlinehoweachofthesemovesenablesCEOsto
executemoresuccessfullyonstrategy,delivermoreconsistentlyonbusinesscases,andscaleAIenterprisewide(seeFigure1).Acrosstheboard,mindsetmattersasmuchastechnology,ifnotmore.Theresultisbetter,faster
outcomestoday—andaframeworkforsuccesstomorrow.
FIGURE1
AI-firstplaysdeliverrealreturns
AI-firstCEOs,whoagreewiththefivestatementsbelow,haveseen17%higherrevenuegrowth
TheCEOplaysThemindset
Wemustrethinkcross-functional
collaborationinourorganization
toaccelerateourpaceofbusiness.
WeareactivelyembeddingAI
acrossmultipleworkflowstooptimize
end-to-endefficiencyandeffectiveness.
WeprioritizeAIusecasesmorearoundlong-termdifferentiationthanshort-termROI.
SucceedingwithAIdependsmoreonpeople’sadoptionthanthetechnologyitself.
Wehaveateaminplace
todayassessingtheimpactofquantumonourindustry.
Rethink
theC-suite
Createan
AI-agentflywheel
CustomizeyourAImix
Orchestrateintelligence
Expect
unpredictablefutures
+17%
Revenuegrowth
comparedtoallotherorganizationsforthepastthreeyears
1
2
3
4
5
7
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
AplaybookforAI-firstsuccess
InTheenterprisein2030,IBMIBVanalysisunveiledfivepredictionsthatwilldefinethebusinesslandscapeofthefuture.2Our2026CEOStudyidentifiestheplaysCEOsmustmakenowtoturnthosepredictionsintopayoffsbytheendofthedecade.
Theprediction
Whattoexpectin2030
Theplay
WhatCEOscandotoday
Thepayoff
Sourcesofdifferentiation
1
Competitivepressurewillmakebigbets
non-negotiable.
Rethinkthe
C-suiteforspeedandclarity.
CEOswhoareremakingthe
C-suitewithanAI-firstmindset
havescaled10%moreAIinitiativesenterprisewide.
2
Today’sproductivity
gainswillfundtomorrow’stransformation.
Createan
AI-agentflywheel.
Themostfuture-focused
CEOshavescaled23%moreAIinitiativesenterprisewide.
3
ThebestAIwill
beone-of-a-kind.Yourkind.
CustomizeyourAImix,notjustyourAImodels.
CEOswhosystematically
incorporateproprietarydataandIPintocustomAImodelsandagentsexpect13%moreoftheir2030
revenuetocomefromproductsandservicesnotofferedtoday.
4
AIwon’tdoallyourthinkingforyou.
Orchestrate
intelligence—
humanandartificial.
CEOswhoactivelyredesignhow
teamsworktogetheraremorethantwiceaslikelytohavedeliveredontheirbusinessobjectives.
5
Quantumwillcause
thenextseismicshift.
Expect
unpredictablefutures.
82%ofAI-firstCEOsarealreadyactivelyengagingpartnersinoneormorequantumecosystems
toaccesscomplementarystrengths,reducerisk,
andacceleratelearning.
8
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
The2026CEOoutlook
TopCEOpriorities
What’smostimportant
2024
1Productand
serviceinnovation
2AIandtechnologymodernization
3Cybersecurityanddataprivacy
4Productivityorprofitability
5Forecast
accuracy
6Customer
experience
7Market
sharegrowth
8Talentrecruitingandretention
9Marketingand
saleseffectiveness
10Scalabilityof
servicedelivery
11Environmentalsustainability
12Supplychainperformance
13Business
modelinnovation
14Diversity
andinclusion
15Ecosystems
andpartnerships
2025
1Forecastaccuracy
2Productivityorprofitability
3Cybersecurityanddataprivacy
4Productand
serviceinnovation
5Talentrecruitingandretention
6Customer
experience
7AIandtechnologymodernization
8Environmentalsustainability
9Ecosystems
andpartnerships
10Supplychainperformance
11Scalabilityof
servicedelivery
12Marketingand
saleseffectiveness
13Diversity
andinclusion
14Market
sharegrowth
15Business
modelinnovation
Productivity
orprofitability
AIandtechnologymodernization
Customerexperience
Productand
serviceinnovation
Forecastaccuracy
Speedofexecution
Environmentalsustainability
Business
modelinnovation
Scalabilityof
servicedelivery
Supplychainperformance
Diversity
andinclusion
Talentrecruitingandretention
Marketingand
saleseffectiveness
Cybersecurity
anddataprivacy
Market
sharegrowth
Ecosystems
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
2026
andpartnerships
Note:Speedofexecutionwasaddedasanoptionin2026toassesstheimpactofAI-drivenacceleration.
9
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
The2026CEOoutlook
TopCEOchallenges
What’smostdifficult
Customerexperience
Market
sharegrowth
Ecosystems
14
15
w16
1Business
modelinnovation
2Productivityorprofitability
3Scalabilityof
servicedelivery
4Marketingand
saleseffectiveness
5Environmentalsustainability
6Diversity
andinclusion
7Forecastaccuracy
8Cybersecurityanddataprivacy
9Talentrecruitingandretention
10Supplychainperformance
11Market
sharegrowth
12AIandtechnologymodernization
13Productand
serviceinnovation
14Ecosystemsandpartnerships
15Customerexperience
1Productivityorprofitability
2Talentrecruitingandretention
3Speedofexecution
4Supplychainperformance
5Business
modelinnovation
6Scalabilityof
servicedelivery
7Forecastaccuracy
8Environmentalsustainability
9AIandtechnologymodernization
10Marketingand
saleseffectiveness
11Cybersecurity
anddataprivacy
12Diversity
andinclusion
13Productand
serviceinnovation
Supplychainperformance
Talentrecruitingandretention
Business
modelinnovation
Scalabilityof
servicedelivery
Marketingand
saleseffectiveness
Environmentalsustainability
Productivity
orprofitability
Forecastaccuracy
Productand
serviceinnovation
Diversity
andinclusion
Cybersecurity
anddataprivacy
Ecosystems
andpartnerships
AIandtechnologymodernization
Customerexperience
Market
sharegrowth
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
202420252026
andpartnerships
Note:Speedofexecutionwasaddedasanoptionin2026toassesstheimpactofAI-drivenacceleration.
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
The2026CEOoutlook
CEOprioritiesand
10
challengesbyindustry
CEOsacrossindustriesarelargelyalignedonwhat’smostimportantbuthavedivergingviewsonwhat’smostdifficult.
Consumer
Retailandconsumerproducts
ConsumerCEOsoperateinfragmentedmarketswhereconsumersincreasinglyrely
onAItoguidechoicesanddecisioncyclesarecompressed,whilelogisticsandsupplychainsremainvolatile.Thisisforcingcompaniestosensedemand,simulateoutcomes,andactinnear-real-time.Tocompeteatmarketspeed,CEOsmustincreasedecision
authorityamongcommercial,marketing,pricing,andsupplychainleaders.Inanenvironmentshapedbyagent-mediateddecisions,organizationalfrictionrisksmakingtheenterpriseinvisibleattheexactmomentbuyingdecisionsaremade.
Topchallenges
1.Customerexperience
2.Productandserviceinnovation
3.Forecastaccuracy
1.Productivityorprofitability
2.Supplychainperformance
3.Scalabilityofservicedelivery
Toppriorities
Banking
Retail,commercial,andwholesalebanking,andfinancialmarkets
Bankingfacesadigitaltrustparadox:AIanddataarenowindispensablecompetitive
enablers,evenastheymagnifyregulatory,cyber,andreputationalrisk.Cybersecurity
anddataprivacyconsistentlyrankasatopconcernasCEOsworktotransformtheir
organizations.Advantagewilldependonprecisionexecution—howwellleaderstranslateinsightintosecureanddifferentiatedexperiences,pricing,andservicesatscale.
Topchallenges
1.Productivityorprofitability
2.AIandtechnologymodernization
3.Customerexperience
1.Productivityorprofitability
2.Businessmodelinnovation
3.Cybersecurityanddataprivacy
Toppriorities
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
11
The2026CEOoutlook
Insurance
Insuranceisalong-termbusinesswherecustomerretentioniskey.Thatmakesrisk
partnershipcritical—understandingwhatcustomersworryaboutmostandmatchingthatrisktotherightcoverageorservice.Futuredifferentiationwilldependonstrikingtherightbalancebetweentailoringproductsandexperiencesandmakingcoreoperationsmore
efficientandsecure.Human-led,AI-enabledunderwritingandoperationswillalsobeessentialtoimproveproductivityandprofitability.
Toppriorities
1.Productivityorprofitability
2.Customerexperience
3.AIandtechnologymodernization
Topchallenges
1.Businessmodelinnovation
2.Forecastaccuracy
3.Cybersecurityanddataprivacy
Energyandresources
Energyandutilities,chemicals,petroleum,andmining
EnergyandresourcesCEOsarebalancingsustainabilityambitions,rigorousregulations,andcapital-intensiveoperationsonthepathtogrowth.Whileenvironmentalperformanceisarisingpriority,legacyriskmodels,longplanningcycles,andgovernancestructures
limitagilityanddiscourageexperimentation.Asvolatilityincreasesacrossmarketsand
regulation,sustainedimprovementdependsonexecution,specificallytheabilitytomakedynamictradeoffsinrealtimeusingshareddataandAI-supportedplanning.
Toppriorities
1.Productivityorprofitability
2.Environmentalsustainability
3.AIandtechnologymodernization
Topchallenges
1.Talentrecruitingandretention
2.Productivityorprofitability
3.Environmentalsustainability
Government
Federalandstate/provincial
Government’sbiggestchallengeistheabilitytoexecuteatscaleamidstconstant
disruption.Leadersbroadlyagreeonpriorities,butworkforceshortages,aging
systems,fragmentedauthority,andlimiteddatareadinesscontinuetoslowprogress.Realtransformationwilldependonexpandinginstitutionalcapacitythroughdigital
platformsandAI.Donewell,thisisnotonlyaboutefficiency.It’saboutimprovingdecision-making;strengtheningresilience;anddeliveringtrusted,mission-criticaloutcomesatspeedandscale.
Toppriorities
1.Constituentexperience
2.AIandtechnologymodernization
3.Cybersecurityanddataprivacy
Topchallenges
1.Talentrecruitingandretention
2.Cybersecurityanddataprivacy
3.AIandtechnologymodernization
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
The2026CEOoutlook
Healthcare
Payer,provider,andlifesciences
HealthcareCEOsareoperatingintightlyregulated,fragmentedsystemswheredemandforcarecontinuestooutpaceavailablestaff.Leadersarecommittedtoimprovingoutcomes
andmodernizingcare,butprogressstallswhendataisfragmented,decisionsaresiloed,andworkforceshortageslimitscale.Long-termperformancewilldependonbringing
clinicalandadministrativedatatogethersoleaderscanmakeearlier,betterdecisionsaboututilization,outcomes,andstaffing,andexpandwhatworksacrossthesystem.
Toppriorities
1.Productivityorprofitability
2.Customerexperience
3.Scalabilityofservicedelivery
Topchallenges
1.Talentrecruitingandretention
2.Productivityorprofitability
3.Scalabilityofservicedelivery
Telecommunications
TelecommunicationsCEOsoperateinconcentrated,capital-heavymarketswhere
networkinvestmentshaveoutpacedrevenueandscalealonenolongerconvertsinto
margin.Consumerchurnandrisingenterpriseclientexpectationsmakeexperiencea
toppriority.Cybersecurityalsositshighontheagendagiventelecom’sroleascritical
infrastructure.WithAIandtechnologymodernizationrankedasatoppriorityanda
topchallenge,successdependsonuntanglingoperationalsilos,advancingautonomousnetworkoperations,andshiftingbeyondconnectivitytocaptureenterpriseand
wholesalegrowth.
Toppriorities
1.Productivityorprofitability
2.Customerexperience
3.AIandtechnologymodernization
Topchallenges
1.Productivityorprofitability
2.Cybersecurityanddataprivacy
3.AIandtechnologymodernization
Manufacturing
Manufacturing,industrialproducts,autoOEMsandsuppliers,aerospaceanddefense,andelectronics
ManufacturingCEOsarepushingforinnovationanddigitalmodernizationinassetheavyenvironmentsshapedbyagingsystemsandoperationalcomplexity.Longglobalsupplychains,complexplantnetworks,andgrowingsoftwaredependenceslowdecisions,
raisecosts,andweakenresilience.Futurecompetitivenesswilldependondigitally
connectingphysicaloperationstoimproveproductionplanning,quality,andend-to-endlogisticscoordinationatscale.
Toppriorities
1.Productivityorprofitability
2.AIandtechnologymodernization
3.Productandserviceinnovation
Topchallenges
1.Speedofexecution
2.Supplychainperformance
3.Productivityorprofitability
12
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
The2026CEOoutlook
CEOexpectationsforAI
TherealityofenterpriseAIlagsCEOexpectations
PercentagesshowthatCEOswereoverlyoptimisticaboutthepaceofAIadoptionin2024,
whennearlyhalfexpectedadvancedAI(definedasgenerativeAI)toprimarilydrivegrowth
by2026.In2026,only10%sayadvancedAI(definedasagenticAI)isprimarilydrivinggrowth.
Primaryobjective2024prediction2025prediction2026result
ofAIinvestmentsfor2026for2026
0%0%7%
Notinvesting··o
13%
O33%53%
38%
Pilotingand
experimenting
Efficiency
andsavings
30%
51%
Growthandexpansion
15%10%
49%
Still,CEOsanticipaterapidprogress
PercentagesshowthatCEOsareevenmoreoptimisticabouttheresultsagenticAI
willdeliverin2030,withnearlythree-quartersexpectingitwillprimarilydrivegrowth.
Primaryobjective2025prediction2026prediction
ofAIinvestmentsfor2030for2030
0%1%
Notinvesting·
Pilotingand
experimenting
Efficiency
andsavings
7%
0%
21%
45%
Growthand
72%
expansion
55%
13
Rethink
theC-suite
Foreword
Introduction
CustomizeyourAImix
CreateanAI-
agentflywheel
Theprediction:Competitivepressurewillmakebigbetsnon-negotiable.
Play#1
RethinktheC-suite
forspeedandclarity.
Thepayoff:CEOswhoareremakingthe
C-suitewithanAI-firstmindsethavescaled10%moreAIinitiativesenterprisewide.
14
Orchestrateintelligence
Expectunpredictablefutures
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Expectunpredictable
futures
Customize
yourAImix
CreateanAI-
agentflywheel
AI-firsttransformationstartsatthetop.CEOsknow
whattodo.ConsistencyiswhatsetsthebestCEOsapart.
TheCEOswhoarerewiringtheC-suitesharekeycharacteristics.They’vecreatedenvironmentswhereworkflowsorganicallyacrossfunctionsbyidentifyinganddirectingworkflowsthatneedtobetransformed.They
areactivelyrethinkingwhoshouldhaveauthorityoverwhatareaofthebusiness—thengivingthoseleaders,especiallytheirCOOsandbusinesslineleaders,thepowertochangehowworkisdone.
They’realsoprioritizingAI-firstoperationsbyappointingaChiefAIOfficer(CAIO)withrealauthoritytoorchestratetransformationenterprisewide.
Andthey’recreatingnewrolesateveryleveltotakeadvantageofAI.Theseleadershavealreadyscaled10%moreAIinitiativesenterprisewidethanallotherorganizations—andthey’requicklybuildingthefoundationneededtoextendtheirlead.
“Ifwekeepoptimizingforyesterday,weloseour
abilitytoexecutetomorrow.Thechallengeisto
preservecontinuitywhereitisnecessary,while
simultaneouslycreatingspacetoadoptnewwaysofworkingmorequickly.”
JanPolkerman
CEO,DutchTaxandCustomsAuthorityIT,Netherlands
15
Foreword
Foreword
Introduction
Rethink
theC-suite
Orchestrate
intelligence
Customize
yourAImix
CreateanAI-
agentflywheel
Expectunpredictable
futures
16
Thischallengeismoreevolutionthanrevolution.Thefundamentalsof
leadershiphaven’tchanged.TheCEOstillsetsstrategy,drivesfocus,and
makesthefinalcall.ButthepaceandstakesofthatevolutionarepromptingCEOstointentionallyredesigntheorganization,withthegoalofincreasingspeed,responsiveness,andcollaboration.
WhenAI-firstoperationsarethetarget,thelinesbetweenbusinessunitsblur.
Asstrategicobjectivesbecomeincreasinglyinterdependent,C-suiterolesare
evolving.Infact,theCEOswesurveyedsaytheyexpecttheinfluenceofevery
memberoftheC-suitetoincreasebetweentodayand2030.InfunctionssuchasmarketingandHRwhereAItransformationstartedfirstandhasimpactedmanyteamsandtoolsalready,theexpectedincreaseislowerthanothertech-centricareas,whereAIintegrationmaystillberampingup.
Inthiscontext,theroleoftheCAIOhasbecomecritical.In2026,76%of
organizationshavesomeoneinthisposition,upfromjust26%in2025.3
And100%oftheseCEOsexpecttheinfluenceofCAIOstoincreaseby2030.
Whentheyhaverealauthority,CAIOscanenablecalculatedrisk-takingacross
theorganization.Theseleaderstypicallyhaveastrongbackgroundinbothdataandbusinessstrategy,accordingtoour2025CAIOStudy,whichmeanstheycanbethevoicethatsetsclearAItransformationtargetsandprovidesguidelines
thatletteamsacceleratewithoutspinningoutofcontrol.4
TheChiefHumanResourceOfficer(CHRO)rolewillalsobecomemore
important,with59%ofCEOssayingtheCHRO’sinfluencewillincreaseoverthenextfewyears.Thisreflectsthat,inanAI-firstenterprise,peoplemustbemanagedinamoreintegratedway.InsteadoflimitingpeoplemanagementtotherealmofHR,itbecomespartofvirtuallyeverytechnological,operational,andfinancialinitiative.
AsAIcontinuestoplayalargerroleinmanagingemployees,breakingdown
thewallsbetweenITandHRwillbecomemissioncritical.Already,77%ofCEOssaytalentandtechnologyleadershiprolesareconverging.Acrosstheboard,
CEOsexpec
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