2026年7月自考01256英语应用文写作押题及答案

绝密★启用前2026年7月自考01256英语应用文写作押题及答案一、单项选择题1.InbusinessEnglishwriting,usingsimple,shortwordsandsimplesentencestructurehelpstoachieve_______.A.clarityB.correctnessC.courtesyD.consideration参考答案：A2.Whichprinciplerequiresavoidingwordinessandrepetition?A.clarityB.concisenessC.correctnessD.courtesy参考答案：B3.Theprinciplethatemphasizesusingspecificfactsandfiguresis_______.A.clarityB.concisenessC.concretenessD.courtesy参考答案：C4.“You-attitude”ismainlyrelatedtotheprincipleof_______.A.correctnessB.courtesyC.concretenessD.clarity参考答案：B5.WhichofthefollowingisNOToneofthe5Cs?A.ConsiderationB.ClarityC.CorrectnessD.Courtesy参考答案：A6.Inafullblockletterformat,whichofthefollowingistrue?A.DateiscenteredB.SignatureisontherightC.AllelementsalignleftD.Subjectlineisindented参考答案：C7.Theinsideaddressinabusinesslettershouldbeplaced_______.A.abovethedateB.belowthesignatureC.belowthedateandabovethesalutationD.attheverybottom参考答案：C8.Whichisastandardsalutationinabusinessletter?A.DearSirsB.HelloC.HiD.Goodmorning参考答案：A9.Theabbreviation“Enc.”atthebottomofaletterindicates_______.A.enclosureB.endingC.envelopeD.enclosurecopy参考答案：A10.“CC”inabusinessletterstandsfor_______.A.courtesycopyB.carboncopyC.closedcopyD.clearcopy参考答案：B11.Whichletterformathasallelementsflushwiththeleftmargin?A.BlockedB.Semi-blockedC.FullblockD.Simplified参考答案：C12.Thesubjectlineisusuallyplaced_______.A.afterthesignatureB.beforethesalutationC.betweensalutationandbodyD.attheend参考答案：C13.Whichclosingisappropriateforabusinessletter?A.YourssincerelyB.LoveC.BestwishesonlyD.Cheers参考答案：A14.Theattentionlineisusedtodirecttheletterto_______.A.aspecificdepartmentB.aspecificpersonC.theCEOonlyD.thesalesdepartment参考答案：B15.Inthesemi-blockedformat,thefirstlineofeachparagraphis_______.A.flushleftB.indentedC.centeredD.rightaligned参考答案：B16.WhichofthefollowingisNOTacommonelementofabusinessletter?A.LetterheadB.PostscriptC.SalutationD.Complimentaryclose参考答案：B17.Thepurposeofestablishingbusinessrelationsisto_______.A.makefriendsB.expandbusinessC.reducecostsD.increasestaff参考答案：B18.Acommonwaytofindnewbusinesspartnersisthrough_______.A.chambersofcommerceB.newspapersC.TVadsD.socialmediaonly参考答案：A19.Whenintroducingyourcompanyinaletter,youshouldinclude_______.A.onlythenameB.scopeofbusinessandreputationC.personalhobbiesD.employeenames参考答案：B20.Thephrase“Wearewritingtoyouinthehopeofestablishingbusinessrelations”shows_______.A.complaintB.inquiryC.intentiontocooperateD.ordercancellation参考答案：C21.Aninquiryletterisusuallysentby_______.A.sellerB.buyerC.bankD.carrier参考答案：B22.Inareplytoaninquiry,thesellershould_______.A.ignorequestionsB.answerallquestionsclearlyC.askmorequestionsD.refusetoquote参考答案：B23.“FOB”standsfor_______.A.FreeOnBoardB.FreightOnBoardC.ForwardOnBoardD.FinalOnBoard参考答案：A24.“CIF”standsfor_______.A.Cost,InsuranceandFreightB.Cost,InterestandFreightC.Carriage,InsuranceandFeeD.Cost,InsuredandFreight参考答案：A25.Afirmofferis_______.A.notbindingB.bindingwithinacertaintimeC.alwayschangeableD.aninvitationtotreat参考答案：B26.Anon-firmofferisalsocalled_______.A.counter-offerB.freeofferC.offerwithoutengagementD.bid参考答案：C27.Acounter-offeris_______.A.acceptanceB.rejectionoftheoriginalofferC.anewinquiryD.anorder参考答案：B28.Whichofthefollowingisatermofpayment?A.L/CB.FOBC.CIFD.CFR参考答案：A29.“L/C”standsfor_______.A.LetterofCreditB.LetterofCollectionC.LetterofContractD.LetterofComplaint参考答案：A30.Whenplacinganorder,youshouldinclude_______.A.productname,quantity,priceB.onlyproductnameC.onlyquantityD.onlyprice参考答案：A31.Apurchaseorderbecomesacontractwhen_______.A.itissentB.itisacknowledgedbythesellerC.itispaidD.goodsaredelivered参考答案：B32.Asalesconfirmationisusuallysentby_______.A.buyerB.sellerC.bankD.forwarder参考答案：B33.Ifgoodsaredamaged,thebuyermaysenda_______.A.complaintletterB.loveletterC.invitationD.resume参考答案：A34.Aclaimletterisdifferentfromacomplaintinthatitusually_______.A.asksforcompensationB.onlyexpressesunhappinessC.isinformalD.hasnosolution参考答案：A35.Anadjustmentletterthatgrantsfullcompensationiscalled_______.A.refusalB.partialadjustmentC.fulladjustmentD.noresponse参考答案：C36.Whenwritingasalesletter,thefirststepisto_______.A.askformoneyB.attractattentionC.givedetailsD.closethesale参考答案：B37.Thefouressentialelementsofasalesletterareattention,interest,desire,and_______.A.actionB.attitudeC.accountD.analysis参考答案：A38.Afollow-upletterissentafter_______.A.thefirstsalesletterB.paymentC.deliveryD.complaint参考答案：A39.Inajobapplicationletter,thefirstparagraphshould_______.A.askforsalaryB.statethepositionappliedforC.describehobbiesD.listreferences参考答案：B40.AresumeshouldNOTinclude_______.A.workexperienceB.educationC.maritalstatus(inmanycountries)D.skills参考答案：C41.Thechronologicalresumelistsworkexperience_______.A.inreversechronologicalorderB.inrandomorderC.byimportanceD.alphabetically参考答案：A42.Afunctionalresumeemphasizes_______.A.skillsandabilitiesB.datesofemploymentC.jobtitlesD.employers’names参考答案：A43.Aletterofrecommendationisalsocalled_______.A.referenceletterB.coverletterC.inquiryletterD.orderletter参考答案：A44.Athank-youletterafteraninterviewisanexampleof_______.A.socialbusinessletterB.salesletterC.complaintD.claim参考答案：A45.Aformalinvitationusuallyrequires_______.A.RSVPB.noreplyC.phonecallonlyD.emailonly参考答案：A46.“RSVP”standsfor_______.A.Répondezs’ilvousplaîtB.ReplysoonverypleaseC.RespondswiftlyviapostD.None参考答案：A47.Amemoisprimarilyusedfor_______.A.externalcommunicationB.internalcommunicationC.legaldocumentsD.advertising参考答案：B48.ThestandardmemoheaderincludesTO,FROM,DATE,and_______.A.SUBJECTB.BODYC.CCD.ATTACHMENT参考答案：A49.Minutesofameetingareawrittenrecordof_______.A.whatwasdiscussedanddecidedB.personalopinionsC.futureplansonlyD.attendanceonly参考答案：A50.Inminutes,resolutionsarerecorded_______.A.verbatimB.summarizedC.omittedD.incode参考答案：B51.Whichofthefollowingisatypeofbusinessreport?A.InformationalreportB.FictionalreportC.PersonaldiaryD.Novel参考答案：A52.Ananalyticalreportprovides_______.A.onlydataB.dataandanalysisC.onlyconclusionsD.onlyrecommendations参考答案：B53.Thesummarysectionofareportisalsocalled_______.A.executivesummaryB.appendixC.bibliographyD.index参考答案：A54.The5Cprinciplethatrequirescheckinggrammarandspellingis_______.A.clarityB.concisenessC.correctnessD.concreteness参考答案：C55.Whichofthefollowinghelpsachieveclarity?A.LongsentencesB.TechnicaljargonC.ShortandfamiliarwordsD.Ambiguousexpressions参考答案：C56.Inbusinessletters,thedateshouldbewrittenas_______.A.5/6/2026B.06/05/2026C.May5,2026D.2026-05-05参考答案：C57.Thesalutation“DearSirorMadam”isusedwhen_______.A.youknowthenameB.youdon’tknowthenameC.it’safemaleD.it’samale参考答案：B58.Thecomplimentaryclose“Yoursfaithfully”isusedwith_______.A.DearSirB.DearMr.SmithC.DearJohnD.Hello参考答案：A59.“Yourssincerely”isusedwith_______.A.DearSirB.DearMr.SmithC.TowhomitmayconcernD.DearSirs参考答案：B60.Aninquiryaboutpriceiscalled_______.A.priceinquiryB.salesletterC.collectionletterD.adjustment参考答案：A61.Aquotationincludes_______.A.price,terms,validityB.onlypriceC.onlyproductnameD.onlydeliverydate参考答案：A62.Aproformainvoiceis_______.A.aformalinvoiceB.aquotationininvoiceformC.areceiptD.acontract参考答案：B63.“CFR”standsfor_______.A.CostandFreightB.CarriageandFreightC.Cost,FreightandRiskD.Cost,FreightandReturn参考答案：A64.Aletterofcreditisissuedby_______.A.buyer’sbankB.seller’sbankC.buyerD.seller参考答案：A65.Acollectionletterisalsoknownas_______.A.dunningletterB.inquiryletterC.salesletterD.confirmationletter参考答案：A66.Thefirstcollectionletterisusually_______.A.verysternB.politeandremindingC.threateningD.legalaction参考答案：B67.Acomplaintaboutdelayeddeliveryshouldstate_______.A.ordernumberandexpecteddateB.onlyangerC.personalfeelingsD.unrelatedissues参考答案：A68.Aclaimfordefectivegoodsshouldinclude_______.A.invoicenumberanddescriptionofdefectB.onlycomplaintC.threatoflawsuitD.neworder参考答案：A69.Anadjustmentlettergrantingarefundshould_______.A.apologizeandexplainB.refuserudelyC.ignoretheclaimD.delayresponse参考答案：A70.Inasalesletter,the“A”inAIDAstandsfor_______.A.ActionB.AttentionC.AttitudeD.Account参考答案：B71.Whichofthefollowingisagoodopeningforasalesletter?A.“Youcansave30%onyourenergybill.”B.“Wearethebestcompany.”C.“Pleasereadthis.”D.“Dearcustomer.”参考答案：A72.Aresumesummaryshouldbe_______.A.longanddetailedB.briefandtailoredC.genericD.humorous参考答案：B73.Themainpurposeofacoverletteristo_______.A.repeattheresumeB.introduceyourselfandrequestaninterviewC.listreferencesD.demandsalary参考答案：B74.Aninformalinvitationmaybewrittenas_______.A.aletterB.aformalcardC.alegaldocumentD.acontract参考答案：A75.Aletterofcondolenceexpresses_______.A.sympathyB.congratulationsC.thanksD.invitation参考答案：A76.Amemoistypically_______.A.longerthanaletterB.shorteranddirectC.formalexternalD.legalbinding参考答案：B77.Minutesshouldinclude_______.A.date,time,place,attendees,decisionsB.onlydecisionsC.onlyattendeesD.onlydate参考答案：A78.WhichofthefollowingisNOTatypeofbusinessreportformat?A.MemoformB.LetterformC.EmailformD.Verbalform参考答案：D79.Aninformationalreportfocuseson_______.A.presentingfactsB.makingrecommendationsC.analyzingdataD.persuading参考答案：A80.Thetableofcontentsisfoundin_______.A.shortreportsonlyB.longformalreportsC.allreportsD.memos参考答案：B81.Whichofthefollowingbestdefines“clarity”inbusinesswriting?A.UsingcomplexwordsB.MakingthemeaningeasytounderstandC.WritinglongparagraphsD.Avoidingdetails参考答案：B82.Toachieveconciseness,youshould_______.A.useredundantexpressionsB.repeatideasC.eliminateunnecessarywordsD.addflowerylanguage参考答案：C83.“Asperyourrequest”isanexampleof_______.A.outdatedphraseB.modernexpressionC.slangD.technicalterm参考答案：A84.Theprincipleofcorrectnessincludes_______.A.accuratefactsandpropergrammarB.onlyspellingC.onlypunctuationD.onlylayout参考答案：A85.Concretenessmeansusing_______.A.vaguetermsB.specificandtangiblewordsC.abstractconceptsD.longsentences参考答案：B86.Courtesyinbusinesswritinginvolves_______.A.beingpoliteandconsiderateB.beingaggressiveC.usingsarcasmD.ignoringthereader参考答案：A87.Theletterheadtypicallycontains_______.A.companyname,address,logoB.onlydateC.onlysignatureD.onlysubject参考答案：A88.Thereferencelinemayinclude_______.A.invoicenumberB.salutationC.complimentarycloseD.postscript参考答案：A89.Inafullblockletter,thedateisplaced_______.A.ontherightB.centeredC.ontheleftD.undersignature参考答案：C90.Simplifiedletterformatomits_______.A.salutationandcomplimentarycloseB.dateC.insideaddressD.subjectline参考答案：A91.Whenwritinganenvelope,thesender’saddressgoesinthe_______.A.topleftcornerB.toprightcornerC.bottomleftD.bottomright参考答案：A92.Thereceiver’saddressontheenvelopeshouldbe_______.A.centeredB.topleftC.bottomrightD.backofenvelope参考答案：A93.Whichofthefollowingisagoodwaytoestablishbusinessrelations?A.AttendingtradefairsB.IgnoringpotentialclientsC.SendingspamD.Avoidingcommunication参考答案：A94.Thephrase“WehavelearnedfromtheChamberofCommercethatyouarealeadingimporter...”isusedto_______.A.introducethesourceofinformationB.complainC.refuseD.apologize参考答案：A95.Inacompanyintroduction,youshouldhighlight_______.A.yourstrengthsandexperienceB.yourweaknessesC.personalhobbiesD.competitors’flaws参考答案：A96.Arequestforacatalogisatypeof_______.A.inquiryB.orderC.complaintD.claim参考答案：A97.Aspecificinquiryasksfor_______.A.generalinformationB.specificdetailslikepriceandmodelC.onlycompanyprofileD.onlypaymentterms参考答案：B98.Ageneralinquiryasksfor_______.A.acatalogorpricelistB.aspecificquotationC.anorderD.acomplaint参考答案：A99.“Wewouldappreciateitifyoucouldsendusyourlatestcatalog”isapolitewayof_______.A.makinganinquiryB.placinganorderC.complainingD.refusing参考答案：A100.Whenreplyingtoaninquiry,thesellershould_______.A.answerpromptlyandcompletelyB.delayresponseC.ignoresomequestionsD.berude参考答案：A101.Afirmoffermustinclude_______.A.timeofvalidityB.onlypriceC.onlyquantityD.onlydelivery参考答案：A102.Anon-firmofferisalsocalledanofferwithout_______.A.engagementB.priceC.productD.buyer参考答案：A103.Acounter-offerhastheeffectof_______.A.rejectingtheoriginalofferB.acceptingtheoriginalofferC.renewingtheofferD.cancelingtheorder参考答案：A104.Theterm“C&F”means_______.A.CostandFreightB.CostandInsuranceC.CarriageandInsuranceD.CommissionandFee参考答案：A105.Whichofthefollowingisapaymentterm?A.D/PB.FOBC.CIFD.CFR参考答案：A106.“D/A”standsfor_______.A.DocumentsagainstAcceptanceB.DocumentsagainstArrivalC.DeliveryagainstAcceptanceD.DirectAcceptance参考答案：A107.Anorderlettershouldinclude_______.A.productcode,quantity,price,deliverydateB.onlyproductnameC.onlyquantityD.onlyprice参考答案：A108.Abackorderoccurswhen_______.A.goodsareoutofstockB.goodsaredamagedC.paymentislateD.letterislost参考答案：A109.Asalescontractislegallybindingwhen_______.A.signedbybothpartiesB.onlysignedbysellerC.onlysignedbybuyerD.verballyagreed参考答案：A110.Acomplaintaboutpoorpackingshoulddescribe_______.A.thedamageandrequestsolutionB.onlytheangerC.personalattackD.neworder参考答案：A111.Aclaimforshortshipmentmeans_______.A.quantityreceivedislessthanorderedB.goodsarelateC.goodsaredamagedD.priceiswrong参考答案：A112.Anadjustmentletterrefusingaclaimshould_______.A.explainreasonspolitelyB.berudeC.ignoreD.threaten参考答案：A113.Themainfunctionofasalesletteristo_______.A.persuadecustomerstobuyB.complainC.apologizeD.inquire参考答案：A114.Afollow-upsalesletterissentwhen_______.A.noresponsetothefirstletterB.afterpurchaseC.beforepurchaseD.insteadoffirstletter参考答案：A115.Ajobapplicationlettershouldbe_______.A.tailoredtothejobB.genericC.verylongD.handwritten参考答案：A116.Achronologicalresumelistsjobsstartingwith_______.A.themostrecentB.theoldestC.thehighestpayingD.theshortest参考答案：A117.Afunctionalresumeisgoodfor_______.A.careerchangersB.peoplewithlongsteadyworkhistoryC.executivesD.studentsonly参考答案：A118.Areferencelettershouldbewrittenby_______.A.aformeremployerorprofessorB.afamilymemberC.afriendD.oneself参考答案：A119.Athank-youletterafterabusinessmeetingisaformof_______.A.socialbusinessletterB.salesletterC.complaintD.claim参考答案：A120.Aninvitationletterforabusinessdinnershouldinclude_______.A.date,time,place,dresscodeB.onlydateC.onlyplaceD.onlytime参考答案：A121.Aformalinvitationusuallyuses_______.A.thirdpersonB.firstpersonC.secondpersonD.imperativemood参考答案：A122.Amemoisoftenusedtocommunicate_______.A.policychangesB.personalfeelingsC.externaloffersD.contracts参考答案：A123.Minutesareusuallyapprovedat_______.A.thenextmeetingB.thesamemeetingC.neverD.byemail参考答案：A124.Abusinessreportinmemoformistypically_______.A.shortandinformalB.longandformalC.legaldocumentD.advertisement参考答案：A125.Theexecutivesummaryisintendedfor_______.A.busyexecutiveswhoneedkeypointsB.allreadersC.onlythewriterD.externalcustomers参考答案：A126.Anappendixinareportcontains_______.A.supplementarymaterialB.mainfindingsC.executivesummaryD.titlepage参考答案：A127.Whichofthefollowingisa“C”ofbusinesswriting?A.CompletenessB.ComplexityC.CriticismD.Carelessness参考答案：A128.Thephrase“Enclosedpleasefind”isconsidered_______.A.outdatedB.modernC.formalD.informal参考答案：A129.Activevoiceispreferredinbusinesswritingbecauseitis_______.A.clearerandmoredirectB.morepoliteC.longerD.morepassive参考答案：A130.Whichofthefollowingsentencesisconcise?A.Duetothefactthatwehavereceivedyourorder,wewillshipit.B.Becausewereceivedyourorder,wewillshipit.C.Intheeventthatwereceiveyourorder,wewillshipit.D.Atthispointintime,wewillshipit.参考答案：B131.Thebodyofabusinesslettershouldbeorganizedinto_______.A.paragraphswithcleartopicB.onelongparagraphC.bulletpointsonlyD.randomorder参考答案：A132.Theclosingparagraphofabusinessletteroftenincludes_______.A.acalltoactionorfutureexpectationB.anewtopicC.acomplaintD.apersonalnote参考答案：A133.Whenyoudon’tknowthegenderoftherecipient,youcanwrite_______.A.DearSirorMadamB.DearGentlemanC.DearLadyD.DearPerson参考答案：A134.Theabbreviation“P.S.”standsfor_______.A.postscriptB.prescriptC.postserviceD.primaryscript参考答案：A135.Inasalesletter,theclosingshould_______.A.urgethereadertoactB.bevagueC.apologizeD.askforforgiveness参考答案：A136.Aresumeobjectivestates_______.A.whatjobyouwantandwhatyouofferB.yourpersonallifeC.yoursalaryexpectationsonlyD.yourreferences参考答案：A137.Aletterofresignationisatypeof_______.A.businessletterB.socialletterC.personalletterD.loveletter参考答案：A138.WhichofthefollowingisNOTacharacteristicofeffectivebusinesswriting?A.AmbiguityB.ClarityC.ConcisenessD.Courtesy参考答案：A139.Theindirectorderinaletterisusedwhen_______.A.deliveringbadnewsB.deliveringgoodnewsC.placinganorderD.inquiring参考答案：A140.Adirectorderisusedfor_______.A.routinerequestsB.claimdenialsC.refusalsD.complaints参考答案：A141.Abufferstatementisusedin_______.A.bad-newslettersB.saleslettersC.inquirylettersD.orderletters参考答案：A142.Theword“however”isusedtointroduce_______.A.contrastB.additionC.exampleD.cause参考答案：A143.Inaclaimletter,youshouldavoid_______.A.angrylanguageB.factualdescriptionC.referencetoinvoiceD.requestforaction参考答案：A144.Whengrantinganadjustment,thecompanyshould_______.A.apologizeandexplaincorrectiveactionB.denyresponsibilityC.ignoreD.delay参考答案：A145.Aletterofcreditreducesriskfor_______.A.bothbuyerandsellerB.onlybuyerC.onlysellerD.neither参考答案：A146.Ashippingadviceissentby_______.A.sellertobuyerB.buyertosellerC.banktobuyerD.carriertoseller参考答案：A147.Apackinglistisincludedwith_______.A.shipmentB.paymentC.inquiryD.complaint参考答案：A148.Theterm“proforma”means_______.A.forform’ssakeB.finalC.legalD.binding参考答案：A149.Asalescontractusuallyincludes_______.A.termsandconditionsB.onlypriceC.onlydeliveryD.onlyproductname参考答案：A150.Anorderacknowledgementlettershould_______.A.confirmreceiptandexpecteddeliveryB.ignoretheorderC.complainD.refuse参考答案：A151.Aletterofappointmentissentto_______.A.asuccessfulcandidateB.asupplierC.acustomerD.abank参考答案：A152.Ameetingagendaisdistributed_______.A.beforethemeetingB.afterthemeetingC.duringthemeetingD.never参考答案：A153.Minutesarewritten_______.A.afterthemeetingB.beforethemeetingC.duringthemeetingonlyD.insteadofmeeting参考答案：A154.Whichtenseismostlyusedinminutes?A.PasttenseB.PresenttenseC.FuturetenseD.Presentperfect参考答案：A155.Thephrase“Itwasresolvedthat...”iscommonin_______.A.minutesB.saleslettersC.inquirylettersD.resumes参考答案：A156.Amemoshouldhaveaclearsubjectlinebecause_______.A.ithelpsthereaderunderstandthepurposequicklyB.itisdecorativeC.itreplacesthebodyD.itislegalrequirement参考答案：A157.Inamemo,thebodyshouldbe_______.A.conciseandtothepointB.lengthyanddetailedC.poeticD.handwritten参考答案：A158.Arecommendationreportisatypeof_______.A.analyticalreportB.informationalreportC.financialreportD.personalreport参考答案：A159.Theintroductionofareportshouldstate_______.A.thepurposeandscopeB.theconclusionC.theappendixD.thereferences参考答案：A160.Thefindingssectionofareportpresents_______.A.datacollectedB.recommendationsC.methodologyD.executivesummary参考答案：A161.Afeasibilitystudyisanexampleof_______.A.analyticalreportB.informationalreportC.memoD.letter参考答案：A162.Whenwritingabusinessreport,youshouldavoid_______.A.personalopinionswithoutdataB.clearheadingsC.logicalflowD.factualdata参考答案：A163.Thetoneofacomplaintlettershouldbe_______.A.firmbutpoliteB.aggressiveC.sarcasticD.indifferent参考答案：A164.Acircularletterisusedto_______.A.sendthesamemessagetomanypeopleB.complaintoonepersonC.applyforajobD.resign参考答案：A165.Anewsletterisatypeof_______.A.businesscommunicationB.legaldocumentC.contractD.receipt参考答案：A166.Inbusinesswriting,nominalization(e.g.,“makeadecision”insteadof“decide”)shouldbe_______.A.avoidedforconcisenessB.usedfrequentlyC.usedonlyinlegalwritingD.mandatory参考答案：A167.Whichofthefollowingisagender-neutraltitle?A.Mx.B.Mrs.C.MissD.Mr.参考答案：A168.Thesalutation“Towhomitmayconcern”isusedwhen_______.A.therecipientisunknownB.it’sapersonalletterC.it’sasalesletterD.it’sacomplaint参考答案：A169.Ablindcarboncopy(Bcc)isusedto_______.A.sendacopywithoutthemainrecipientknowingB.sendtoeveryoneopenlyC.sendonlytoyourselfD.deletetheemail参考答案：A170.Thesubjectlineinanemailisequivalentto_______.A.thesubjectlineinaletterB.thesalutationC.thesignatureD.thedate参考答案：A171.Anemailshouldhavea_______.A.clearsubjectB.longsignatureC.fancybackgroundD.attachmentwithoutmention参考答案：A172.Thebestwaytostartanegativenewsletteris_______.A.withabufferB.directlywiththebadnewsC.withacomplaintD.withathreat参考答案：A173.Aletterofinquiryshouldbe_______.A.specificandpoliteB.vagueanddemandingC.longandramblingD.handwritten参考答案：A174.Aquotationisalsocalled_______.A.pricelistorestimateB.contractC.orderD.complaint参考答案：A175.Asalesconfirmationisatypeof_______.A.contractB.inquiryC.claimD.resume参考答案：A176.Thephrase“Welookforwardtoyourearlyreply”iscommonlyusedin_______.A.inquiriesandordersB.complaintsC.adjustmentdenialsD.resignationletters参考答案：A177.“Pleasequoteusyourbestprice”isatypicalsentencein_______.A.inquirylettersB.saleslettersC.collectionlettersD.adjustmentletters参考答案：A178.Aletterofcreditisusuallyirrevocable,meaning_______.A.cannotbechangedwithoutbothparties’consentB.canbechangedbybuyeronlyC.canbechangedbyselleronlyD.alwaysvalid参考答案：A179.Ashippingmarkisfoundon_______.A.theouterpackingB.theletterC.theinvoiceD.thecheck参考答案：A180.Abillofladingisadocumentissuedby_______.A.thecarrierB.thebuyerC.thesellerD.thebank参考答案：A181.AninsurancepolicyinCIFisarrangedby_______.A.sellerB.buyerC.bankD.carrier参考答案：A182.Apackinglisthelps_______.A.customsclearanceB.paymentC.complaintD.inquiry参考答案：A183.Acertificateoforiginindicates_______.A.wherethegoodsweremadeB.thevalueC.theweightD.thedestination参考答案：A184.Adraftisalsocalledabillofexchange,usedfor_______.A.paymentB.shipmentC.insuranceD.packing参考答案：A185.Aninspectioncertificateensures_______.A.qualityofgoodsB.quantityonlyC.priceD.deliverydate参考答案：A186.Inaletterofcomplaint,youshouldstate_______.A.theproblemanddesiredsolutionB.onlytheproblemC.onlyangerD.personalinsults参考答案：A187.Whenrefusingaclaim,itisbestto_______.A.explainwhyandmaintaingoodwillB.besilentC.accusethecustomerD.ignore参考答案：A188.Asaleslettershouldfocuson_______.A.customerbenefitsB.companyhistoryC.productfeaturesonlyD.priceonly参考答案：A189.Afollow-upletterafteraninterviewshould_______.A.thankandreiterateinterestB.demandadecisionC.complainaboutdelayD.askformoremoney参考答案：A190.Aresignationlettershouldbe_______.A.professionalandbriefB.emotionalC.accusatoryD.handwrittenonly参考答案：A191.Amemoofunderstanding(MOU)is_______.A.anon-bindingagreementB.acontractC.acomplaintD.asalesletter参考答案：A192.Inbusinesswriting,using“please”and“thankyou”shows_______.A.courtesyB.clarityC.concisenessD.concreteness参考答案：A193.Whichofthefollowingisanexampleofconcretelanguage?A.“TheshipmentarrivedonMay5,2026.”B.“Theshipmentarrivedrecently.”C.“Theshipmentwillarrivesoon.”D.“Theshipmentarrivedsometime.”参考答案：A194.Whichsentenceiscorrectandcourteous?A.“Youfailedtosendtheinvoice.”B.“Wehavenotyetreceivedtheinvoice.”C.“Youmadeamistake.”D.“Yourerrorcauseddelay.”参考答案：B195.Thepassivevoiceissometimesusedto_______.A.avoidblamingthereaderB.bemoredirectC.shortensentencesD.addexcitement参考答案：A196.Aletteroftransmittalaccompanies_______.A.areport