新编剑桥商务英语第三版

新编剑桥商务英语（高级）第三版

3.2-3.3（总4页）

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Emailexchange

Formalandinformalemails

Writingstyles

Thestyleofabusinessemailorletterdependsontheoccasionforwritingand

therelationshipwiththereceiver.

1Theycanbeformal:

Pleasefindattachedourproposal.Iwouldbegratefulifyoucouldcheckitand

sendusconfirmationofyouracceptance.

2Theycanbemoreconversational:

Attachedisourproposal.Pleasecheckitandconfirmthatyouarehappywithit.

3Englishcansometimesbeinakindofshorthand.

Plschecktheattachedproposalandconfirm.

1Highlightthedifferencesbetweentheformalandinformalemailsbelow.

Discussthedifferenceswithyourpartner.

Formal

DearMrScott

Thankyouverymuchforyourletterintroducingyourcompany.Currently,we

donothaveanydemandformarketingconsultancy.However,thissituation

couldchangeinthefutureandthereforeIw川certainlykeepyourdetailson

file.Inthemeantime,Iwouldbegratefulifyoucouldsendusanup-to-date

listofyourfees.

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Onceagain,thankyouforyourinterest.

Yourssincerely

MonicaStuuf

Informal

DearJames

Thanksfortheinformationaboutyourcompany.Atthemoment,we'renot

reallylookingforanyhelpwithmarketingconsultancy,butwemightbeinthe

future,soI'llcertainlyhangontoyourdetails.Fornow,pleasesendusanup-

to-datelistofyourfees.

Thanksagainforyourinterest.

Kindregards

MonicaStuuf

2Forsentences1-4writethecontractedformsinfullandfor5-8writethe

contractedform.

1I'llletyouknowtomorrow.

2I'dlikeananswerasap.

3Iwon'tknowtillFriday.

4Ican'thelpyou,I'mafraid.

5IthasbeenagessinceIhaveseenhim.

6IwouldhavetoldyouifIhadknown.

7Ishouldnotbesurprisediftheyarelate.

33

8YoumustnotdoanythinguntilIsayso.

3Matcheachformallinkingwordontheleftwithitsneutralequivalenton

theright.

1howeverso

2neverthelessbecauseof

3consequentlyafter

4owingtobecause

5moreoveranyway

6followingbut

7sincewhat'smore

8besidesstill

4Rewritethefollowinginformalemailtoacustomerasamoreformalone.

Usetheexpressionsintheboxtohelpyou.

Iwouldbegratefulifcontactfurthertodonothesitateinagreementwith

howeverstrictlyspeakingpleasefindattachedYourssincerely

DearMrHarris

Nicetospeaktoyouearlieronthephone.I'mnowsendingyouadraft

contract.Pleasereaditcarefullyandifyou'reOKwiththeterms,signitand

postitbacktome.Thedeadlineforthespecialofferwetalkedaboutis

supposedtobetomorrow,butwellkeepitopenforyouuntiltheendofthe

week.Docallmeifyouhaveanyqueries.

44

Bestwishes

Laura

5Welcomehassuppliedreceptionistsanddoormenforyourcompany's

headquartersforoverfiveyears.Recentlythestandardofservicethey

givehasdeclinedsharply.Visitorshavecomplainedaboutrudeness,

beingkeptwaitingandbeingmisdirected.Writeanemailtothecompany:

•emphasisingthegoodrelationshipyouhavehadinthepast.

•describingtheunacceptablebehaviouroftheirstaffrecently.

•insistingthatchangesaremadeimmediately.

6Sendtheemailtoyourpartner.Whenyouhaveexchanged,readeach

other'semailsandthenwriteareply.

ListeningTest:IntroductionandPartOne

TheListeningTesthasthereparts,inwhichthereareatotalof30questions,and

lastsapproximately40minutes.Itcarries25%ofthetotalmarks.

PartListeningtypeTask

1One3-4minuteGap-filling(uptothreewordscra

monologuenumber)

Playedtwice

2FiveshortmonologuesTwodifferenttasksmatchingeach

Playedtwicemonologueto,forexample,thetopic

described.thereasonforspeaking,the

opinionofthespeaker,etc

3One4-5minuteAnswermultiplechoicecomprehension

conversationPlayedtwicequestions(threechoices:A.BandC)

55

Youwillhavetenminutesattheendofthetesttotransferyouranswerstoan

answersheet.

PartOne

Followthesesteps:

•Readtheinstructionstwiceandmakesureyouunderstandthecontextofthe

passageandwhatyouarebeingaskedtodo.

•Inparticular,checkhowmanywordsyoucanputintoeachgap.

•Trytoputyourselfinthesituationoftheaudiencetogeneratearealinterest.

•Readthroughthequestionsandtrytopredictthetypeofwordthatwillgo

intoeachgap.

•Neverleaveagapempty.

Prediction

1Lookatthesesentencesandtrytopredictwhatkindofword(s)willgo

intoeachspace.

Thebackground

1Thecompanywassetupin.

2TheprojecthasbeenfundedbytheMinistryof.

Thejob

3Thepostisopento.

4Youdon'tneedtohave.

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5Youwillbeexpectedto.

Whattodonext

6Candidatesshouldapply.

7Thedeadlineforapplicationis.

2Followingtheapproachdescribedonpage34doPracticeTestPartOne.

Taketwominutestostudytheinstructionsandsentencesbeforethetape

begins.

PARTONE

Questionsl-12

•Youaregoingtohearpartofaone-dayseminarentitled'Acareerin

coaching'.TheheadoftheCoachingAcademyistalkingtoparticipants

abouthisorganizationandwhatcoachinginvolves.

•Asyoulisten,completethenotesusinguptothreewordsoranumberin

eachspace.

•Youwillheartherecordingtwice.

ACAREEEINCOACHING

TheCoachingAcademy

1TheCoachingAcademywasestablishedin

2Theacademydoesn'treceive.

3Theaimoftheacademyisto

4Trainingcoursesattheacademylastfromtofourweeks.