国家开放大学-管理英语3

国家开放大学-管理英语3第一大题交际用语1、-What'stheweatherlikeinthatarea?-A、Verywell.B、It'srainy.C、Yes,it'sfine.答案：B2、-I'vestartedmyownsoftwarecompany.-A、Couldyoutellmewhoistheowner?B、Nokidding!Congratulations!C、IfIhadthemoney,I'dstartone.答案：B3、-Don'ttaketoolongatthecoffeeshop.It's14:15.-A、I'llthinkitover.B、That'sverykindofyou.C、Isee.Wehave30minutesleft.答案：C4、-What'swrongwithyou,dear?-A、Ididn'tgotoschool.B、Ihaveaterribleheadache.C、Itisabeautifuldress.答案：B5、-It'sgettingdark.I'mafraidImustbeoffnow.-OK.A、Takeiteasy.B、Goslowly.C、Seeyou.答案：C第二大题词汇与结构1、youchangeyourmind,Iwon'tbeabletohelpyou.A、WhenB、UnlessC、So答案：B2、TheyleavenextFriday.A、decidedB、decidedtoC、decide答案：B3、Normally,thepricebemarkedontheshelf.A、issupposedtoB、isunlikelytoC、issimilarto答案：A4、Thestorehasrecentlyinstalledanewbookingsystem.A、marketB、stockC、chain答案：C5、Theboxwasheavyformetolift.A、tooB、suchC、so答案：A6、ItwasinJohnson'shotelthebusinessmeetingwasheldlastyear.A、whichB、thatC、what答案：B7、Ultimately,marketingisdesignedtoextrarevenue.A、bringinB、bringupC、bringback答案：A8、Mary'sfatherisverypleasedher.A、withB、atC、for答案：A9、ThebookMike's.Ithashisnameonit.A、havebeB、mustbeC、havetobe答案：B10、ofProfessorSmith'shavearrivedhere.A、TwostudentB、TwostudentsC、Two-students答案：B11、,somequalitymanagementsystemfailuresdomakeheadlines.A、UnluckilyB、LuckilyC、Unlucky答案：A12、IwastryingtogetintothebuswhenIheardavoicefrombehind.A、crowdB、crowdingC、crowded答案：C13、Itookitforthatyouwouldn'tcomehereagain.A、grandB、grantC、granted答案：C14、Thatdinnerwasthemostexpensivemealwe.___________A、wouldhaveB、havehadC、hadeverhad答案：C15、Thenewswearehavingaholidaytomorrowisnottrue.A、thatB、/C、which答案：A第三大题阅读理解1、UncleLiandUncleWangaregoodfriends.Theylivenexttoeachotherandtheirfarmsarebothatthefootofthemountain.Sotheycanhelpeachother.Butneitherofthemlikestousehishead.They'rebothpoorthoughtheyworkhard.Mostvillagershavebuiltnewhouses,buttheystillliveinthelowandbrokenhouses.Theyneverfindoutwhy.OnceUncleLiwenttotowntobuysomemedicineforhiswife.Inthetownheheardtheapplesinacitywereexpensive.HetoldUncleWangaboutitassoonashewentback.Theydecidedtocarrysomeapplestothecity.Theyborrowedsomemoneyfromtheirfriendsandboughtnearly1,000kilogramsofapplesinthevillagesandcarriedthemtothecityonatractor.Badluck!Alotofappleshavealreadybeencarriedtherewhentheyarrived.Afewdayslatertheyhadtosellthematalowprice(价格).Theyfeltunhappyandreturnedtotheirvillage."Ican'tunderstandwhywesustained(蒙受)lossesinbusinesswhileothersalwaysprofit(盈利)"UncleLiaskedoneday."Thetractorwastoosmall,"UncleWangsaidwithoutthinking."We'llcarrymoreapplesonatrucknexttime!""Iagree!"saidUncleLi."Howfoolish(傻的)wewere!"1-1、UncleLiandUncleWangliveinthelowandbrokenhousesbecause.A、theyhopetosavemoneyB、they'rebothpoorC、theirfarmsareatthefootofthemountain答案：B1-2、Thetwofarmerscarriedtheapplestothecityto._________A、makeajourneyB、makeaprofitC、meettheirfriends答案：B1-3、Thetwofarmershadtoselltheirapplesatalowpricebecause.A、theirsweren'tasgoodastheothers'B、theyforgottocarrythemonatruckC、alotofappleshadbeenalreadycarriedtothecity答案：C1-4、UncleLiandUncleWangwereunhappybecause._________A、theyhadsustainedlossesinbusinessB、theyhadlostsomemoneyinthecityC、somethingwaswrongwiththetractor答案：A1-5、Whichofthefollowingistrue?A、Thetwofarmersfoundoutwhytheywerepoor.B、Thetwofarmerswillsoongetrich.C、Neitherofthefarmersisclever.答案：C第四大题阅读理解1、Tosavemoney,yousimplyneedtospendlessthanyouearn.Itiseasytosay,butwhyisitsodifficulttodo?Toanswerthisquestion,youneedtostudythefactorsthatkeepyouspendingallthetime.EasyaccesstocreditFormostpeople,thisisthebiggestreasonforoverspending.Peoplecaneasilygetacreditcard,simplybyfillingoutashortforminabankorjumpingontheirwebsite.Theycanborrowmoneyfrombankstogoshopping,evenbuycarsorhouses.Whenyouaren'tphysicallyhandingsomeonemoneyoracheckforapurchase,youwillfeelyouarespendingfreemoneyoryouaren'tspendingmoneyatall.Tryusingcashtogetyourspendingundercontrol.MisusingcreditcardsAcreditcardisaninterestfreeshort-termloan.Whenusedasplanned,thiscanbeapowerfulfinancialtool.Theproblemiswhenyoubegintoletthebalancecontinuefrommonthtomonth.Ifyoumakea$200purchaseonyourcreditcardandfindoutthatattheendofthemonthyoucan'taffordtorepaythefullamount,thisiswhenthehighinterestratesonthecardsreallybegintohurtyou.Thatisnowayofsavingmoney.GivingintotemptationWeallneedtoenjoylife,butdon'twasteyourfinancialfutureforafewguiltypleasurestodayiftheyaren'tinyourbudget.Whenyouknowthatyoucan'taffordanactivity,don'tgivein.Instead,inviteyourfriendsoverforahomedinnerparty,gamenight,orsomeotheractivitieswhereyoucanstillenjoytimetogether,butwithoutbreakingyourbudget.1-1、Formostpeople,easyaccesstocreditisthebiggestreasonforoverspending.A、TB、F答案：A1-2、Usingcreditcardisaneffectivewaytogetyourspendingundercontrol.A、TB、F答案：B1-3、Youhavetopayforthecreditcardloansbytheendofeachmonth.A、TB、F答案：A1-4、Usingacreditcardtopayisspendingfreemoney.A、TB、F答案：B1-5、Alwayspayattentiontoyourbudgetwhilespending.A、TB、F答案：A第五大题写作1、请以马冬的身份，用英文介绍下自己一天的工作日程安排（80-100词）。MaDong’sTimetablefromMondaytoFridayThisisMaDong'stimetable.MaDongworkatABCCompanyfromMondaytoFriday.hegetupat6:30a.m.havebreakfastat7:00andthenhetakeSubwayline2tocompany.hedon’tliketobelate.hechecktheproductionlineat9:00to12:00a.m.heoftenhavelunchat12:00.Intheafternoon,herepairandmaintenancemachineat14:00to17:30andgethomeat18:00.Butsometimeshedon'tleavecompanysoearlybecausehehavetoworkovertime.Thenhehavesupperatabout19:30.AftersupperheoftenwatchTV.butsometimesIliketodosomereadingandtheSlorybooksarevervinteresting.andheusuallygotohedataboui10:00p.m.管理英语3-02试卷号：11378第一大题交际用语（单选题）1、-Niceweather,isn'tit?-A、Yes,itis,B、I'mnotsure,C、Youknowitwell,答案：A2、-Hello,I'mHarryPotter.-Hello,mynameisCharlesGreen,butA、callmyCharlesB、callmeCharlesC、callmeatCharles答案：B3、-Let'sgotothelibrarythisafternoon.-A、That'sagoodidea.B、Yes,that'sright.C、No.Ican't.答案：A4、-Howareyoufeelingnow?-A、Muchbetter.B、It'sOK.C、Thankyou.答案：A5、-I'vestartedmyownsoftwarecompany.-A、Couldyoutellmewhoistheowner?B、Nokidding!Congratulations!C、IfIhadthemoney,I'dstartone.答案：B第二大题词汇与结构（单选题）1、Youmaystayhereyoulike.A、aslongasB、assoonasC、aswellas答案：A2、TheyleavenextFriday.A、decidedB、decidedtoC、decide答案：B3、Eveninsmallcompanies,computersareantool.A、essentialB、financialC、individual答案：A4、Communityworkerscometorice,vegetables,andotherfood.A、distributeB、analyseC、adjust答案：A5、Aretheseshoesforyou?A、enoughlargeB、largeenoughC、largelyenough答案：B6、inthelate1970sAmericanmanufacturingfactoriesrealizedtheimportanceofqualitycontrol.A、ItwaswhenB、ItiswhenC、Itwasthat答案：C7、Sucheventsonlywhentheexternalconditionsarefavourable.A、commitB、causeC、occur答案：C8、Howwilltheevaluationofthesefacilitiesbe?A、carriedoffB、carriedoutC、carriedaway答案：B9、ThebookMike's.Ithashisnameonit.A、havebeB、mustbeC、havetobe答案：B10、ofProfessorSmith'shavearrivedhere.A、TwostudentB、TwostudentsC、Two-students答案：B11、,somequalitymanagementsystemfailuresdomakeheadlines.A、UnluckilyB、LuckilyC、Unlucky答案：A12、Wearealllookingforwardtoyourcountry.A、visitingB、visitC、beingvisited答案：A13、WhileIwasskiing,Iandbrokemywrist.A、fellB、feltC、fall答案：A14、Youwillprobablybehimatlunch.A、meetB、meetingC、met答案：B15、Thenewswearehavingaholidaytomorrowisnottrue.A、thatB、/C、which答案：A第三大题阅读理解（单选题）1、Dinnercustomsaredifferentaroundtheworld.IfyouareadinnerguestinGhana,thisinformationwillhelpyoualot.InGhanadinnerisusuallyfromfourintheafternoontosixintheevening.Buttherearenostrictrulesabouttime.Wheneveraguestarrives,afamilyoffersfood.Whenyougotoahome,thepersonwhoreceivesgueststakesyoutothelivingroomfirst.Atthistimeeveryonewelcomesyou.Thenyougotothediningroom.Thereyouwashyourhandsinabowlofwater.Allthefoodisonthetable.InGhanayouusuallyeatwithyourfingers.Youeatfromthesamedishaseveryoneelse.Butyoueatfromonesideofthedishonly.Itisnotpolitetogetfoodfromtheothersideofthedish.Afterdinner,youwashyourhandsagaininabowlofwater.MostmealsinGhanahaveadishcalledfufu.PeopleinGhanamakefufufromthepowderofsomeplants.Sometimestheycutthefufuwithasawbecauseitisveryhard.Youmustchewfufuwell,oryoumaygetsick.Youeatfufuwiththefingersofyourrighthandonly.1-1、FromthepassageweknowthatinGhanaA、therulesfordinnertimearenotstrictB、dinnerisalwaysatsixintheeveningC、afamilyoffersfoodonlyatfourintheafternoon答案：A1-2、IfyouareadinnerguestinGhana,thehost(主人)alwaystakesyoutoA、thediningroomfirstB、thelivingroomfirstC、thekitchenfirst答案：B1-3、PeopleinGhanausuallyeatA、fromonesideofadishtotheotherB、withtheirfingersC、withtheirspoons答案：C1-4、Infact,mostdishesinGhanaA、havefufuinthemB、aretoohardtoeatC、areveryhard答案：C1-5、Whenyoueatfufu,you'dbetterA、useyourrighthandonlyB、chewitwellC、alloftheabove答案：C第四大题阅读理解（判断题）1、Tosavemoney,yousimplyneedtospendlessthanyouearn.Itiseasytosay,butwhyisitsodifficulttodo?Toanswerthisquestion,youneedtostudythefactorsthatkeepyouspendingallthetime.EasyaccesstocreditFormostpeople,thisisthebiggestreasonforoverspending.Peoplecaneasilygetacreditcard,simplybyfillingoutashortforminabankorjumpingontheirwebsite.Theycanborrowmoneyfrombankstogoshopping,evenbuycarsorhouses.Whenyouaren'tphysicallyhandingsomeonemoneyoracheckforapurchase,youwillfeelyouarespendingfreemoneyoryouaren'tspendingmoneyatall.Tryusingcashtogetyourspendingundercontrol.MisusingcreditcardsAcreditcardisaninterestfreeshort-termloan.Whenusedasplanned,thiscanbeapowerfulfinancialtool.Theproblemiswhenyoubegintoletthebalancecontinuefrommonthtomonth.Ifyoumakea$200purchaseonyourcreditcardandfindoutthatattheendofthemonthyoucan'taffordtorepaythefullamount,thisiswhenthehighinterestratesonthecardsreallybegintohurtyou.Thatisnowayofsavingmoney.GivingintotemptationWeallneedtoenjoylife,butdon'twasteyourfinancialfutureforafewguiltypleasurestodayiftheyaren'tinyourbudget.Whenyouknowthatyoucan'taffordanactivity,don'tgivein.Instead,inviteyourfriendsoverforahomedinnerparty,gamenight,orsomeotheractivitieswhereyoucanstillenjoytimetogether,butwithoutbreakingyourbudget.1-1、Formostpeople,easyaccesstocreditisthebiggestreasonforoverspending.A、TB、F答案：A1-2、Usingcreditcardisaneffectivewaytogetyourspendingundercontrol.A、TB、F答案：B1-3、Youhavetopayforthecreditcardloansbytheendofeachmonth.A、TB、F答案：A1-4、Usingacreditcardtopayisspendingfreemoney.A、TB、F答案：B1-5、Alwayspayattentiontoyourbudgetwhilespending.A、TB、F答案：A第五大题写作（问答题）（20分）本大题共计20分。根据要求，完成一篇作文。1、请根据以下信息对投诉信进行回复。（80-100词）投诉者：JamesWilliams回复者：LiuYan,Manager投诉原因：2022年6月10日在网上购买的Note12手机（Note12mobilephone）有质量问题，不能拍照(takepictures)，不能收发信息(receiveorsendmessages)调查结果：确实有质量问题解决方案：退货（refund）或换部新手机（exchange）DearJamesWilliams,IamLiuYan,theManagerofonlineshop.Ijustfinishedcheckingalldetailonthiscase,sorryforthelatereply.ThereasonforyourcomplaintisthatTheNote12mobilephonepurchasedontheInternetonJune10,2022hasqualityproblems.Itcan'ttakepicturesorreceiveorsendmessages.Aftercarefulinvestigation,wedeterminedthattherewasaqualityproblem.Andwenowhavetwosolutions:refundorexchange.LookforwardtoyourchoiceandhopetomakeyousatisfiedWereallylearnalotfromthisexperience,willbemorecarefulinthefutureorders.Thanksandbestregards.LiuYan,Manager管理英语3-03试卷号：11378第一大题交际用语（单选题）1、-What'stheweatherlikeinthatarea?-A、Verywell.B、It'srainy.C、Yes,it'sfine.答案：B2、-Letmeintroducemyself.I'mSteward．-____A、Pleasedtomeetyou.B、Whatapleasure.C、Thanksalot.答案：A3、-Don'ttaketoolongatthecoffeeshop.It's14:15.-A、I'llthinkitover.B、That'sverykindofyou.C、Isee.Wehave30minutesleft.答案：C4、-Howareyoufeelingnow?-A、Muchbetter.B、It'sOK.C、Thankyou.答案：A5、-Lilycomplainsthatshehasnevergotanymail.-Iwillwriteherrightaway.A、That'simpossibleB、SheistoblameC、That'stoobad答案：C第二大题词汇与结构（单选题）1、I'vereadtoday.A、anythingspecialB、specialsomethingC、somethingspecial答案：C2、TheyleavenextFriday.A、decidedB、decidedtoC、decide答案：B3、Eveninsmallcompanies,computersareantool.A、essentialB、financialC、individual答案：A4、TheysetupabranchinChongqingtoairconditioners.A、measureB、procedureC、manufacture答案：C5、Aretheseshoesforyou?A、enoughlargeB、largeenoughC、largelyenough答案：B6、ItwasinJohnson'shotelthebusinessmeetingwasheldlastyear.A、whichB、thatC、what答案：B7、ThiswasthefirsttimeshesawhimA、inplaceB、inpersonC、incase答案：B8、Theundergroundconnectionsystemistwolevels.A、madeinB、madeupofC、madefrom答案：B9、ThebookMike's.Ithashisnameonit.A、havebeB、mustbeC、havetobe答案：B10、ofProfessorSmith'shavearrivedhere.A、TwostudentB、TwostudentsC、Two-students答案：B11、,somequalitymanagementsystemfailuresdomakeheadlines.A、UnluckilyB、LuckilyC、Unlucky答案：A12、Heusedtoveryhardwhenhewasyoung.A、workingB、workC、towork答案：B13、Itookitforthatyouwouldn'tcomehereagain.A、grandB、grantC、granted答案：C14、ItisoneofthebestconcertsIA、wenttoB、gotoC、haveeverbeento答案：C15、Thenewswearehavingaholidaytomorrowisnottrue.A、thatB、/C、which答案：A第三大题阅读理解（单选题）1、I'mMichaelBush,ManagingDirectorofHoogleEngineering.IampleasedtowelcomeyouheretoourwebsiteandI'dliketotellyoualittleaboutthecompanyanditsorganization.HoogleEngineeringwassetupin1960.Itwasdividedintoseveraldepartmentsatthattime,suchasthesalesdepartment,marketingdepartment,andproductiondepartment.Lotsofmanagerswereemployedtomanageitall.Fortunatelythingsaredifferentnow.SixtypeopleareemployedbyHoogleandcommunicationbetweendepartmentsisconsideredtobeoneofthemostimportantaspectsofthebusiness.Themarketisglobalsoweneedtomakecontactwithcustomersworldwide,notjustlocally.Butintheolddayswewereallindifferentdepartmentsandneverspoketoeachother.Wehadatallstructure.Traditionallywehadpeopleatthefirstlevelontheshopfloor,manufacturingproductsaccordingtotheinstructionswhichtheyweregiven.Thenyouhadasupervisorylevelofpeoplewhosupervisedthemeveryday.Thenyoumoveduptothemiddlemanagement,whoweredoingthetasksofgettingnewbusiness,andthenyouhadtheseniormanagementteam,andthenyouhadtheboard,whodecidedthebusinessstrategy.Sotherewerealotoflevelsinthecompanyintheolddaysactually.Thestructuretodayisthatweformteamswithinteamstoplacepeoplewhocanmanufactureaproduct.Eachteamhasmembersthatcanmanufacturedifferentproducts.Theactualteamsnowareself-managing,sowedon'tevenhaveteamleaders.You'vegottheteams,andthenyou'vegottwopeople,onlytwopeople,whoarewhatyouthinkofasmanagement.Thisisgenerallycalledflatstructure.1-1、HoogleEngineeringwassetupinA、thenineteenthcenturyB、thetwentiethcenturyC、thetwentyfirstcentury答案：B1-2、Therearemanydifferentofmanagementinatallstructure.A、kindsB、levelsC、functions答案：B1-3、PeopleinaflatstructureusuallyworkinA、departmentsB、familiesC、teams答案：C1-4、WhichofthefollowingstatementsisNOTtrueaccordingtothepassage？A、communicationinthecompanyisbecomingmoreandmoreimportantB、theauthorthinksthetwostructureshavethesamefunctionsC、therearemoreindividualresponsibilitiesintheflatstructure答案：B1-5、Whichisthebesttitleforthepassage？A、OrganizationStructureinHoogleEngineeringB、HistoryofHoogleEngineeringC、SuccessinHoogleengineering答案：A第四大题阅读理解（判断题）1、Ithinkthemostterriblethinginlifeformylittlebrotherisgettingupinthemorning.Heisalmostsickwhenmymothercalls,"Herbert!It'sseveno'clock!Getup!"Herbertanswers,"I'mcoming!"andgoesrightbacktosleep.I'mnotatalllikemybrother.Idon'tliketogotobedatnightbutIdon'tmindgettingupinthemorning.Iusuallywakeupbeforemymothercallsme.Ijumpoutofbedandgointothebathroomtotakeashower.Igetdressed,brushmyteeth,combmyhair,andgetreadytogodownstairsforbreakfastassoonasmymothercalls.ButnotHerbert.Hejustsleeps.Amilitaryband(军乐队)inourbedroomcouldnotwakehimup.Icallhimandsay,"Getup!Mumwillbeupheretopullyououtofbedifyoudon'tgetupimmediately!"Buthejustsleeps.AftercallingafewmoretimesmymotherhastocomeupstairsandpullHerbertoutofbed.It'sthatwayeverydaywithmylittlebrother.Perhapssomedayhe'lllearntogetupontime,butIreallydon'tthinkso.1-1、Themostterriblethinginlifeformylittlebrotherisgoingtoschool.A、TB、F答案：B1-2、Whenmothercalls,Herbertdoesn'tanswerandremainsinbed.A、TB、F答案：B1-3、MymotheroftenhastogoupstairsandpullHerbertoutofbedasherefusestogetup.A、TB、F答案：A1-4、SometimeswehavetosendforamilitarybandtowakeHerbertup.A、TB、F答案：B1-5、ThewriterthinkssomedayHerbertwilllearntogetupontime.A、TB、F答案：B第五大题写作（问答题）（20分）本大题共计20分。根据要求，完成一篇作文。1、以秘书王丽的名义，给GeorgeWilliams写一份电话留言（80-100词）。来电时间：7月5日上午10:00出访时间：7月10日，星期一航班号：CZ1732起飞/到达时间：10:40/11:50主要内容：Mr.Johnson将于下周到GeorgeWilliams的办公室洽谈新产品的开发项目，请询问对方时间是否合适，如果时间不合适，请GeorgeWilliams回电话。TELEPHONEMESSAGEFROM:TO:DATE:TIME:MESSAGE:ATelephoneMessageTo：GeorgeWilliamsFrom:WangliTime：10：00a.m.,July5Message：Mr.JohnsonwillgotoGeorgeWilliams'officenextweektodiscussthedevelopmentprojectofnewproducts.Pleaseaskifthetimeisappropriate.Ifnot,pleasecallGeorgeWilliamsback.管理英语3-04试卷号：11378第一大题交际用语（单选题）1、-I'mterriblysorrythatI'vespilledsomecoffeeonthetable.-A、Idon'tcare.B、Itdoesn'tmatter.C、Don'tbesorry.答案：B2、-Hello,I'mHarryPotter.-Hello,mynameisCharlesGreen,butA、callmyCharlesB、callmeCharlesC、callmeatCharles答案：B3、-Sosorrytotroubleyou.-A、It'sapleasure.B、It'syourfault.C、Idon'tthinkso.答案：A4、-What'swrongwithyou,dear?-A、Ididn'tgotoschool.B、Ihaveaterribleheadache.C、Itisabeautifuldress.答案：B5、-HaveyoueverbeentoTokyo?-A、No,Ididn'tgotherelastyear.B、No,butIhopetogotherenextyear.C、Tokyoisabusycity.答案：B第二大题词汇与结构（单选题）1、Hewasthefirstpersontotheconstructionofthebridge.A、proposeB、recruitC、charge答案：A2、TheyleavenextFriday.A、decidedB、decidedtoC、decide答案：B3、Communityworkerscometorice,vegetables,andotherfood.A、distributeB、analyseC、adjust答案：A4、ThechildfluentFrench.A、saysB、speaksC、talks答案：B5、Thereareflowersinthegarden.A、littletwoyellowB、yellowtwolittleC、twolittleyellow答案：C6、ItwasinJohnson'shotelthebusinessmeetingwasheldlastyear.A、whichB、thatC、what答案：B7、Themachinethismorningfornoreason.A、brokeoffB、brokedownC、brokeup答案：B8、Sucheventsonlywhentheexternalconditionsarefavourable.A、commitB、causeC、occur答案：C9、Thegovernmentdosomethingaboutthesecompaniesespeciallywhenfoodsafetyisconcerned.A、mayB、canC、should答案：C10、ofProfessorSmith'shavearrivedhere.A、TwostudentB、TwostudentsC、Two-students答案：B11、Heusedtoveryhardwhenhewasyoung.A、workingB、workC、towork答案：B12、IwastryingtogetintothebuswhenIheardavoicefrombehind.A、crowdB、crowdingC、crowded答案：C13、Itookitforthatyouwouldn'tcomehereagain.A、grandB、grantC、granted答案：C14、Iboughtanewcarlastmonth,butImyoldcaryet.A、didnotsellB、havenotsoldC、hadnotsold答案：B15、Thenewswearehavingaholidaytomorrowisnottrue.A、thatB、/C、which答案：A第三大题阅读理解（单选题）1、I'mMichaelBush,ManagingDirectorofHoogleEngineering.IampleasedtowelcomeyouheretoourwebsiteandI'dliketotellyoualittleaboutthecompanyanditsorganization.HoogleEngineeringwassetupin1960.Itwasdividedintoseveraldepartmentsatthattime,suchasthesalesdepartment,marketingdepartment,andproductiondepartment.Lotsofmanagerswereemployedtomanageitall.Fortunatelythingsaredifferentnow.SixtypeopleareemployedbyHoogleandcommunicationbetweendepartmentsisconsideredtobeoneofthemostimportantaspectsofthebusiness.Themarketisglobalsoweneedtomakecontactwithcustomersworldwide,notjustlocally.Butintheolddayswewereallindifferentdepartmentsandneverspoketoeachother.Wehadatallstructure.Traditionallywehadpeopleatthefirstlevelontheshopfloor,manufacturingproductsaccordingtotheinstructionswhichtheyweregiven.Thenyouhadasupervisorylevelofpeoplewhosupervisedthemeveryday.Thenyoumoveduptothemiddlemanagement,whoweredoingthetasksofgettingnewbusiness,andthenyouhadtheseniormanagementteam,andthenyouhadtheboard,whodecidedthebusinessstrategy.Sotherewerealotoflevelsinthecompanyintheolddaysactually.Thestructuretodayisthatweformteamswithinteamstoplacepeoplewhocanmanufactureaproduct.Eachteamhasmembersthatcanmanufacturedifferentproducts.Theactualteamsnowareself-managing,sowedon'tevenhaveteamleaders.You'vegottheteams,andthenyou'vegottwopeople,onlytwopeople,whoarewhatyouthinkofasmanagement.Thisisgenerallycalledflatstructure.1-1、HoogleEngineeringwassetupinA、thenineteenthcenturyB、thetwentiethcenturyC、thetwentyfirstcentury答案：B1-2、Therearemanydifferentofmanagementinatallstructure.A、kindsB、levelsC、functions答案：B1-3、PeopleinaflatstructureusuallyworkinA、departmentsB、familiesC、teams答案：C1-4、WhichofthefollowingstatementsisNOTtrueaccordingtothepassage？A、communicationinthecompanyisbecomingmoreandmoreimportantB、theauthorthinksthetwostructureshavethesamefunctionsC、therearemoreindividualresponsibilitiesintheflatstructure答案：B1-5、Whichisthebesttitleforthepassage？A、OrganizationStructureinHoogleEngineeringB、HistoryofHoogleEngineeringC、SuccessinHoogleengineering答案：A第四大题阅读理解（判断题）1、Englishisspokenasanativelanguagebyaround377millionpeople,andasasecondlanguagebyaround375millionspeakersintheworld.SpeakersofEnglishasasecondlanguagewillsoonoutnumberthosewhospeakitasafirstlanguage.Around750millionpeoplearebelievedtospeakEnglishasaforeignlanguage.Englishhasanofficialoraspecialstatusin75countrieswithatotalpopulationofover2Fromthefifteenthcentury,theBritishbegantosailallovertheworldandbecameexplorers,colonistsandimperialists.TheytooktheEnglishlanguagetomanyplaces.Forthelasthundredyears,theU.S.A.hasplayedaleadingroleinmostpartsoftheworld.TheHollywoodfilmindustryalsoattractedmanyforeignartistsinquestoffameandfortuneandthenumberofAmericanfilmsproducedeveryyearsoonfloodedthemarket.However,thefutureofEnglishasagloballanguagewilldependverylargelyonthepolitical,economic,demographicandculturaltrendsintheworld.1-1、ThefirstparagraphshowsthatEnglishhasthelargestpopulationofnativespeakersintheworld.A、TB、F答案：B1-2、Englishisthemostwidelyusedlanguageintheworldaccordingtothesecondparagraph.A、TB、F答案：A1-3、AmericanexplorerssailedallovertheworldandtookEnglishtomanyplaces.A、TB、F答案：B1-4、TheHollywoodfilmsfloodedthemarketbecausepeopleintheworldloveEnglishfilms.A、TB、F答案：B1-5、Englishwillmaintainitsdominancebecauseofitslanguageadvantage.A、TB、F答案：B第五大题写作（问答题）（20分）本大题共计20分。根据要求，完成一篇作文。1、请根据以下信息对投诉信进行回复（90-100词）。投诉者：PeterSmith回复者：XiaoFeng,Manager投诉原因：2022年2月10日在线上商城（onlineshop）购买的无线耳机（Bluetoothheadset）连续出现了故障，一直无法解决。调查结果：确有质量问题，新供应商（supplier）提供的产品不合标准解决方案：更换或全额退款（fullrefund），并提供一张打折卡DearPeterSmith,IamXiaoFeng,theManagerofonlineshop.Ijustfinishedcheckingalldetailonthiscase,sorryforthelatereply.ThereasonforyourcomplaintisthatonFebruary10,2022,thewirelessearphonespurchasedintheonlinemallhadcontinuousfailures,whichcouldnotberesolved.Aftercarefulinvestigation,wedeterminedthattherewasaqualityproblemwiththiswirelesshe