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《旅游管理专业英语》习题参考答案
Chapter1TravelandTourism
Listening
Direction:Fillintheblanksaccordingtowhatyouhear.
DialogueA
(1)sightseeingtour(2)trail(3)term(4)recommend(5)weather
(6)ride(7)train(8)plan
DialogueB
(9)route(10)LasVegas(11)GrandCanyon(12)book(13)happento
(14)downtown(15)8:30(16)259
Speaking
Direction:Doarole-playinanyofthefollowingsituationswithyourpartncr(s).
Situation1
YouandyourfriendareplanningatriptoEurope,nowyouaretalkingwithatravel
agencyabouttheflightinformation.
A:Goodmorning!HowcanIhelpyou?
B:AfriendandIareplanningatriptovisitGermanyandFrance,andIneedsome
informationonairlineflights.
A:Isee.Areyouinterestedintakingatour?
B:Nothanks.Wearedeterminedtogoonourown.
A:Noproblem.YoucanflytoandoutofBerlinfromhere.Thenyoucantakea
traininEurope.
B:Itsoundssoeasv.
A:Itis.HereIwillgiveyouacomputer-printedflights.Anythingelse?
B:Notrightnow.1wouldliketotalkthisoverv/ithmyfriendfirst.
A:Sure,pleasetakeyourtime.Seeyounexttime.
B:Thankyou,bye!
Situation2
Janeisplanningtotakeavacationabroadwithherfamilyinthesummer.Nowshe
isinatravelagencyfortripplanning.
J(Jane):Goodmorning,Iamplanningtogoonavacationthisyearwithmyfamily.
Canyousuggestagooddestinationforthevacationanditscost?
T(Travelagency):Goodmorning,Iwillgiveyouthecompleteinformation.When
areyouplanningtogo?
J:IwanttogoabroadandpreferablytoEurope.Iamplanningtotakemyfamily
insummerholidaysasthekidswillbefree.Pleaseletmeknowaplacewhichcanbe
visitedduringthistimeandhasthebestweather.
T:TherearemanyplacesyoucantravelinthemonthsofMayandJune.Oneof
themisdefinitelyEurope,andtheseasonisgoodastheclimateisnotverycoldaswell
ashot.
J:WhichcountriesshouldbeaddedtothepackageifIoptforEurope?
T:YoucanaddSwitzerland,Italy,Francetoyourpackage,theyarethebestplaces
tovisitinEurope.
J:IsthereanyotherplacesIcango?BesidesEurope.
T:IfyouwanttogotoAsiancountries,youcantryThailandandevenSingapore
andMalaysia.
J:Whatwouldallthepackagescost?
T:Singapore、Malaysiaandcruisepackagewouldbeunder70,000perpersonfor
6-7days.ThepackagetoEuropewouldcostyouaround1,60,000for7-8days.
J:Therearesixpeopleinmyfamily.IfIchooseEuropepackage,thatwouldbe
waytooexpensive.
T;HaveyouevergoneloSingaporeandMalaysia?
J:No,Ihaveneverbeen.
T:ThenIwouldsuggestyoutogotoSingaporeandMalaysiaasthepackageis
cost-effectiveanditalsoincludesacruise.Youcanexperiencethebestofboth
theplaces.
J:Ifindthisoneenticing.
J:Pleasegivemetheratesforfour-starhotels.Also,1wantthebalconyroomin
thecruise.
T:Noproblem,Iwillmailthebestquolaliontoyoushortly.
J:Thanksatonforyourassistance.
T:Youarcwelcome!
Exercises
ComprehensionQuestions
Direction:Choosethebestanswerfromthefourchoicesaccordingtothetext.
1.a2.c3.b4.c5.d
Translation
Direction:TranslatethefollowingpassagesintoChinese.
I.进入新世纪,人们对如何度过业余时间,尤其是闹暇时间和非T作时间
的兴趣持续增长。一些评论员甚至认为,休闲时间——我们如何利用它以及它对
个人和家庭的意义——定义了我们的生活,是非工作活动的焦点。
2.为什么研究旅游很重要?对于这个问题,最直接、最明显的答案是,旅
游是一项具有重大规模和巨大经济意义的全球活动。然而旅游值得研究的原因
不在于其规模和经济意义。全世界数百万人的暂时性迁徙所带来的社会、文化和
政治影响不应该被忽视。
Direction:TranslatethefollowingpassageintoEnglish.
Formorethanhalfacentury,withtheglobalincreaseoftourismactivities,itsscale
hasnotonlybecometheobjectofconcernallovertheworld,butalsobrought
unprecedenledhugebusinessopportunitiesforthedevelopmentoftourismindustry.As
earlyasthe1960s,tourism,asoneoftheindustrieswithitsstrongestdevelopment
luuiuciiluiiiintheworld,wasknownasihc"ccoiioniicgiaul"3The20lhcentury.Inthe
21s1century,despitesetbacksinthegrowthofglobaltourismactivities,tourismisstill
stronglydevelopingandhasbecomeanimportantsocialandeconomicforceinthe
world.
Writing
Direction:Writeabusinessreportforyourcompanyincludingthefollowingparts.
b.Executivesummary
c.Introduction
d.MainBody
c.Conclusion
Samplebusinessreport
Annualreviewof2021SocialMe出aMetricsforJoe'sMarketingData
Reportedconductedby:
RileyAnnGarcia
979-401-9543
ragarcia@
December15,2021
Introduction:
WhenJoe'sMarketingsigned10clientsincreasedduring2020,itbecameclear
thatasocialmediapresencewasimportanttosustaintheimageoftheorganization.
Despitethecreationofaccountsforthreemainplatforms,we'veonlyusedinternsto
postonceaweekoneachplatform.
Thisreportsummarizesthereachofoursocialmediapresenceoverthelastyear
andresultstolearnandexpandourmarketingeffortsfor2022.
BodyParagraph(ResultsfromtheResearch):
•Duringthe2021calendaryear,ournumberoffollowersincreasedby5%to
2020whileclientsigningsincreasedby50%.
•Whenweofferedclientsign-onpackagesduringtheholidayseason,three
clientssignedonandihciiuinbcroffollowersincieasedby20duringdialperiod.
•Accordingtouniversitysurveys,studentsprefertobeengagedwithonsocial
mediaandseebrandsaspeoplefirst.
•Customerssurveysalignedwiththeiranswersastheyenjoyedahumaninterest-
focusedmarketingstrategy.
•Postsonourprimarysocialmediachannelleadtoa10%increaseonthe
company'slandingpage.
Conclusion:
Wefoundthatthedatawecompiledfromcompaniesshowedanincreaseof
interestinservicesfromcompanies,buttheywantedtoseeanactivepresenceofour
servicesonsocialtobolstertheirtrustinourcompany.Theybelievethatimprovements
insocialmediaprocessesandengagementcanleadtoalargereturnoninvestment.
Solutions:
1.Hirethreefull-timeemployeestorunsocialmediaaccounts
2.Gettestimonialsfromcurrentclientsthatwecanpostonsocialmedia
3.Increaseclientbaseto15
4.Havea100%clientretentionrate
5.Trainsalesstaffonsocialmediaprocessesconductedbythenewmarketing
manager
References:
Studiesconductedbyword-of-mouthsurveysgiventoTexasA&MUniversity
students
Therestofthedatawasdistributedfromthecurrentmarketingintern
Chapter2TourismSystem
Listening
Direction:Fillintheblanksaccordingtowhatyouhear.
DialogueA
(1)passport(2)customsdeclaration(3)declare(4)normalallowance(5)
suitcase
(6)personalbelongings(7)4000(8)Euro(9)proceed(10)stay
DialogueB
(11)purpose(12)planning(13)theHiltonHotel(14)cash(15)foodor
meat
Speaking
Direction:Playaroleinanyofthefollowingsituationswithyourparfner(s).
Situation1
YouareacustomsofficerinBeijingCapitalInternationalAirport,nowyouare
interviewinganinternationaltravelerbeforelettinghim/herintothecountry
C(customsofficer):WelcometoChina.MayIseeyourpassportplease?
T(traveler):Sure.Hereitis.
C:Whereareyoucomingfrom?
T:I'mcomingfromSeoul,Korea.
C:Whatisthepurposeofyourvisit?
T:I'mhereonbusiness.
C:Howlongareyouplanningtostay?
T:I'llbestayingforthreeweeks.
C;Wherewillyoubeslaying?
T:I'llbestayingatahotel.
C:HaveyoueverbeentoChinabefore?
T:No,thisismyfirsttime.
C:Doyouhaveanythingtodeclare?
T:No,nothing.
C:Enjoyyourstay.
T:Thankyou.
Situation2
Youmakeaninternationaltraveltoanothercountry;nowyouaregoingthrough
customsattheairportbyansweringbasicquestionstoacustomsofficer.
C(customsofficer):MayIseeyourpassportplease?
T(travel):Sure,hereyouare.Andthisisthedeclarationform.
C:What'sthepurposeofyourvisit?
T:I'mhereonbusiness.
C:Thisvisaisgoodfortwoweeks.Howlongwillyoubestaying?
T:Fortendays.
C:Willyoudosometravelingwhileyouarehere?
T:Yes,Twanttospendacoupleofdaysfortraveling.ThavefriendstherethatT
willvisit.
C:Whatdoyouhaveinthebag,sir?
T:Justcamera,clothes,andsomebooks.
C:Wouldyoumineopeningthebagforme?
T:Alright.
C:OK.Enjoyyourtrip,sir.
T:Thankyou.
Exercises
ComprehensionQuestions
Direction:Choosethebestanswerfromthefourchoicesaccordingtothetext.
1.a2.b3.b4.c5.a
Translation
Direction:TranslatethefollowingpassagesintoChinese.
1.系统的概念是一个非常强大的分析工具。在最简单的层面上,系统是一
个完整的整体,其本质属性源自其组成部分之间的关系。系统和系统思维极大地
影响了生物学、生态学和物理学等研究领域,从20世纪早期的一些关于系统的
最初想法发展到工程、建筑施工、社会学、地理学、规划,当然还有旅游研究。
2.系统方法在旅游研究中的多个领域和多个层次的分析中都有潜在的应用。
在学术研究中,它可以作为普适性研究和具体性研究的参考点。它的结构,以及
对系统各要素之间和内部存在联系的强调,可以用于商业研究和影响研究。在商
业领域,它可能对营销规划特别有用,作为识别空间和功能联系的工具。某攻府
可以使用该框架来确认其在旅游系统中地方选区的关系。
Direction:TranslatethefollowingpassageintoEnglish.
Theso-calledsystemisaunitywithspecificfunctionsformedbythecombination
ofmanyinterrelatedandinteractiveelements.Themostimportantandfundamental
functionoftourismsystemistomeettheneedsoftourists.Theexistenceofthewhole
tourismsystemdependsontheexistenceoftourists'needs.Tourismsystemhasvarious
impactsonitsexternalenvironment,includingsocial,economic,ecologicaland
environmentalimpact,etc.A"tourismsystem*'isaframeworkthatcoversthecomplete
travelexperienceoftourists.Theanalyticalvalueofthismethodis,itenablespeopleto
understandthewholeprocessoftourismfromperspectivesofbothsuppliersand
purchasers,aswellastoclearlyrecognizesomerelevantorganizationsthatcan
influenceandevencontroltourismactivities.
Writing
Direction:Writeatravelitineraryforyourtravelagencyincludethefollowing
parts.
a.Titleofanitinerary
b.Introductionofanitinerary
c.Detailediiifurmalionofanitinerary
d.Conclusionofanitinerary
Sampleitinerary
AFour-dayTourofGreekIsland&TurkeyCruise
TouristSitestoVisit:Hora,Santorini,Ephesus,Patmos,Mykonos
lourCode:SX108/2008
Quotation:EUR$288/p.p
TravelTime:4days
DepartureTime:August12,h,2022
Inclusions:
•1nightsinAthens.
•2nightsoncruise.
•Breakfastdaily.
•Lunchanddinnerperitinerary.
•Groundtransportviaair-conditionedluxurycoach.
•Englishspeakingassistantandguides
•Admissionticketsasoutlinedinitinerary.
Highlights:
♦GuidedwalkingtourofHora.
♦VisitancientEphesus,hometoTurkey'sversionofPompeiiandbelievedtobe
thelasthomeoftheVirginMary.
♦ExplorePatmos,hometotheMonasteryofSt.John.
♦Explorethedramaticallybeautiful,volcanicislandofSantorini.
♦TraditionalGreekdinnerwithBouzoukimusicandfolkdancersinAthens.
TourDescription:
Designedforhistorybuffs,thisitineraryfeaturesinarefreshingcruiseship
includingvisitingAthensandgorgeoussightseeinginbothGreeceandTurkey.
Day1
Athens,acosmopolitancapitalcityofGreece,willsurpriseyouwithitsunique
outlookandculture.Afteranivinglolliclenninulhallinihciiioniiiig,alocalassislaul
willmeetyourgroupandarrangeyoutoafour-starhotelaswellasreceptioniststo
carryluggagebyprivatecars.Undoubtedly,atastylunchcombinedwithlocaland
specialdisheswillbeservedinthehotel'sdininghalltowelcomeguestsandeasethe
tirednessoflong-travel.Apartfromthis,anoonnapisnecessarytoregaintheenergy
oncecheckinginisfinished.
Intheafternoon,yourgroupwillmeetaguidewhohasgoodcommandofEnglish
toleadyoutoexploretheexciting,mysteriousandancientcity.Seethemostfamous
sightsincludingthemonumentalgatewayofHadriansArch,thePanathenaicStadium-
theonlymajorstadiumintheworldbuiltcompletelyoutofwhitemarbleandthescenic
CapeSounion-arockypromontorywhichhousestheancientTempleofPoseidon.After
visitingallthesespots,theguideanddriverwillaccompanyyourgroupbacktothe
hotelwhereyouwillstayforthefirstnight.
Day2
Afterbreakfastandcheck-out,yourgroupwillbetraveltoPiraeusPorttoembark
onafantastic2-nightcruiseonthesparkingandbluewatersoftheAegeanSea.
Breakfastandlunchwillbeincludedontheshipeveryday.Thefirstvisitwillbethe
islandofCret,whichwashomeofgreatMinoanCivilizationandthemythological
homeof7eus.It\alsothelargestandmostniggedoftheGreekislands.Archaeological
discoveriesthatrevealaratheradvanced,6000-year-oIdcivilizationwillbeappreciated
duringtheshortexcursiontothenearbyKnossos.
Laterthisafternoon,youwillarrivetothebest-knownandmostbreathtaking
island——Santorini,wheretouristsflocktotasteitsdistinguishedwinesortoenjoyazure
watersandblack,red,orwhitesand.Besides,duetoitsvolcanicorigins,theisland's
formationandcalderainparticulararedramaticallybeautifulandrare.
Day3
ThismorningwearrivetotheseasideresorttownofKusadasi,locatedonTurkey's
AegeanCoast.AshoreexcursiontoEphesusisavailable.Apartfromwidelyknown
foritsTempleofArtemis,oneoftheSevenWondersoftheAncientWorld,theGreek
cityalsohasaninterestinghistorywithearlyChristians.Itisbelievedthatthevirgin
Marysettledhereintheend.Si.Paulalbolivedherefortwoyears.
Laterontoday,thecruiseshipwillstopinPatinos,asmallGreekislandinthe
AegeanSea,whichissaidtobetheplacewhereSt.JohnwrotetheBookofRevelation
whileinexile.Constructedononeoftheisland'shighestpoints,theMonasteryofSaint
JohntheTheologianishometomanytreasuresincludingpricelessiconsand
manuscripts.Its'salsoaUNESCOWorldHeritageSite.
Day4
TodayyourgroupwillbetotheislandofMykonos,oneofthemostcosmopolitan
Greekislandswhichistotallydifferentfromitsexterior.Itswhite-washedhomesset
verynearthewater,tinychapelsandwindmillsarecharacteristicofthisvery
picturesque,CycladicIsland.Whileinthisisland,youcaneitherexploreitonyourown
wayorparticipateinaguidedwalkingtourofHora,theisland'scapital.
Afterlunch,yourgroupwillbeaccompaniedbacktoAthens.Therewillbetwo
hoursforyoutowanderinthiscityfreely.Yourgroupwillbeexpectedtogatherin
frontofthehotel'sgatewherewestayatthefirstnight.Considerpayingavisittothe
NewAcropolisMuseumwhichisreallyimpressiveortotheancientagora.Youcan
alsorelaxinacafebarorpurchasesomedelicatejewelryboutiquesandotherlocal
souvenirs.Thenyourgroupwilltransferbyprivatecarstotheairportforitsreturnflight.
Chapter3TouristMotivation
Listening
Direction:Fillintheblanksaccordingtowhatyouhear.
DialogueA
(1)mistaken(2)expecting(3)havethepleasure(4)tiring(5)appreciate
(6)enterprises(7)10hours(8)delayed(9)heldup(10)clearup
(11)attending(12)jet-lag(13)luggage(14)schedule(15)reception
(16)considerate(17)collaboration
DialogueB
(18)Manchester(19)waiting(20)journey(21)smooth(22)hotel
(23)setoff(24)phonecall
Speaking
Direction:Playaroleinanyofthefollowingsituationswithyourpartner(s).
Situation1
George,anAmericansportsfan,comestoBeijingforthe24thWinterOlympic
Games.AsGeorgewalksoutoftheBeijingCapitalInternationalAii-port,hesees
somebody(Mr.Wang)holdingupasignwithhisnameonit.
George(G):Hello!I'mGeorgeSmith.AreyouMiss.Wang?
Wang(W):Yes,I'mWangBo,yourolderbrother'sfriend.WelcometoBeijing.
G:Nicetomeetyou.Theflightwasdelayedbecauseofbadweather.Sorrytokeep
youwaitingforsolong.
W:Nevermind!CanIhelpyouwithyourbags?
G:Thankyouverymuch!
W:Mycarisoutside,arewcreadytogouuw?
G:Sure,let'sgo.
W:HaveyoueverbeentoChinabefore?
G:TvebeentoShanghai.ThisisthefirsttimetovisitBeijing.
Situation2:
Imagineyouhavebeenaskedtopickabusinessacquaintanceupfromtheairport
andthispersononlyspeaksEnglish.
A:Hello,I'mJamesPetrick.
B:Hi,I'mLiuJingfromTianchengGroup,welcometoShanghai.Howwasyour
trip?
A:Nottoobad,thanks!Butoneofmybagsdidn'tarrivefromEngland.
B:Willtheydeliverittoyourhotel?
A:That'swhattheypromised.
B:Oh,that'sgood.CanIhelpyouwithyourbags?
A:Yes,please.ThebagsareheavyI'mafraid.
B.Noproblem.Mycaristhisway.
A:Thankyou!
B:Doyoutravelabroadalot?
A:Well,acoupleoftimesayear.Tliketotravelmore.
B:Isthisyourfirsttimetoourcity?
A:Yes,myfirsttimeinShanghai.Tvebeenexpectingtomakethistrip.
B:Ihopeyou'llhaveapleasantstayhere.
Exercises
ComprehensionQuestions
Direction:Choosethebestanswerfromthefourchoicesaccordingtothetext.
1.d2.c3.d4.a5.b
Translation
Direction:TranslatethefollowingpassagesintoChinese.
1.旅游动机是一种具有多维内在结构的心理学概念。人们到不同的地方去
旅游以满足其不同的需求。目的地管理者应该牢记这一点,并且开发不同类型的
旅游吸引物和旅游服务,以满足旅游者的多样性需求。另一方面,如果沟通得当,
同一种旅游产品可以用于多种目的,满足不同类型的旅游动机。当然,充分了解
产品所能够实现的特定旅行动机是此类沟通的先决条件。
2.在旅行需求模型中,目的地被视为是可以提供迥然不同的度假体验的地
方。因此,旅行者的动机会影响他们对目的地的诉求,目的地提供各种度假体验
的能力也会有所不同。简言之,旅游者对目的地的选择不是建立在其具有标准客
观的特征之上,而是去到一个可以根据个人心理和动机选择旅游活动和度假体验
的地方。
Direction:TranslatethefollowingpassageintoEnglish.
Toalargeextent,tourismmotivationisakindofinstrumentalimplementationof
tourismdemand.Fromtheperspectiveofpsychologicaldynamics,theacquisitionof
tourists'pleasantleisureexperiencedependsontheirmotivationsthathavemore
dynamicnatureandstrength.Thus,tourismmotivationisthepracticaldecomposition
oftourismdemandincontent(suchasnature,culture,health,relationship,or
reputation).Intermsofthewaytorealization,thepleasuregeneratedintheprocessof
tourismexperienceneedstoberealizedbymeansofreturn,identification,leisure,and
discovery.
Writing
Direction:Writeabusinessletteronbehalfyourcompanywithappropriateformat.
Samplebusinessletter
May4,2022
Mr.GeorgeJames
293OlivePlace
SaltLakeCity,UT28371
DualMr.James,
Iamwritinginconnectionwiththerecentmeetingwehadregardingyourdesire
totraveltoAustralialaterthisyear.Ihavecomeupwithanitineraryandpossibledates
(takenfromthebracketthatyouprovidedtome)andhaveenclosedanitinerarymapto
makeitcomprehensibletoyou.
Whenyoureferlotheenclosure,youwillseethatIhavebookedyoutoflyfrom
SaltLakeCityInternationalAirportonAugust5,2022at5pmlocaltime.Youwillfly
Delta.AfterastopoveralLosAngelesInternationalAirport(about4.5hours),youwill
landatSydneyKingsfordSmithAii-port.ThetotalflyingtimebetweenSaltLakeCity
andSydneyis21hours30minutes.
Sinceyouhaveaskedustobookinadvance,youwillbegetting40%offonthe
airfarealongwithaseatinthebusinessclass,whichisincludedinthecostoftheticket.
Pleaserefertothefareinformation(alsoenclosed)tofindouthowlittlethisholiday
willcostyou.
Ifthereisanyfurtherinformationthatyouneed-orrequiremetochangedates
ordestinations-pleasefeelfreetocontactmeat(888)888-8888.
Sincerely,
AlisonFreeman
SunshineVacation
923W3100S
SaltLakeCity,UT1937
Chapter4TourismProduct
Listening
Direction:Fillintheblanksaccordingtowhatyouhear.
DialogueA
(1)check-in(2)reservation(3)double(4)fillout(5)bill
(6)third(7)enjoyable
DialogueB
(8)booked(9)checkon(10)file(11)receipt(12)buffet(13)mini-bar
(14)roomservice(15)additional(16)412(17)elevator(18)exit(19)
right-hand(20)bellboy
Speaking
Direction:Playaroleinanyofthefollowingsituationswithyourpartner(s).
Situation1
Acustomerischeckinginatahoteltogetthekeytotheroom,andhe/shemadea
reservationbeforearrival.
Guest(G):Hithere!
Receptionist(R):Hello,sir.WhatcanIdoforyou?
G:Iwouldliketocheckin,please.MynameisEricChen.
R:Noproblem.Iwilljustlookupyourbooking.Howdoyouspellyourlastname,
please?
G:Chen.ThafsC-H-E-N.
R:Ah,great.Thereyouare.You'vegotasingleroomintheeastwingofthehotel
onthefifthflour.Therediegreatviewsufthecityfiumthatruum.YuuUIlowit.
G:Thatsoundsbrilliant.
R:MayIhaveyourpassportplease?
G:Ofcourse,noproblem.Hereitis.
R:Willyouneedaprintedcopyofyourbill,sir9
G:No,thankyou.
R:Hereisyourchipcard,sir.Youwillbestayinginroomnumber305.
G:Great,thankyou.HowdoIaccesstheWi-Fi,please?
R:YouwillfindtheWi-Fipasswordinthewelcomepackinyourroom.Itis
accessibleinyourroomandinthelobby.
G:Perfect.Andwhattimeisbreakfastserved,please?
R:Thebreakfastisservedbetween7amand10:30amintherestaurantinfrontof
thereception.
G:Oh,wow.Youhavenicelongopeninghours.Onelastthing,whattimewillI
havetovacatemyroomonthelastdayofmystay?
R:Thecheckouttimeis11o'clockinthemorning.
G:Great,thankyou.
R:Haveagreatstay,sir!
Situation2:
Youareafront-deskreceptionistatSheratonHotel,nowyouarehandlingav/alk-
inguestfbrcheck-in.
A:Goodmorning,welcometotheSheratonHotel.HowcanIhelpyou?
B:Hi,Iwouldlikearoomfortonight.Doyouhaveanyvacancies?
A:Yessir,wouldyoulikeasingleroom,oradoubleroom?
B:Asingleroom,please.
A:Howlongwillyoubestaying?
B:Forthreenights.
A:Smoking,non-smoking?
B:Non-smoking.
A:Sure,andwouldyouratherhavearoomwithaviewoftheoceanortheforest?
G;Ildocsn'lreally[nailertome;whicheverischeaper.
A:Sure,it'sgoingtobe$379pernight.CanIseeyourID,please?
B:Hereitis.
A:Alright,couldyousignhere,please?
B:Noproblem.DoyouacceptAmericanExpress?
A:I'msorry,sir.OnlyVISAorMasterCard.
B:Inthatcase,here'smyVISA.
A:Thankyou.Isthereaphonenumberwhereyoucanbecontacted?
B:Yes,itis316-464-1125.
A:Okay.Here*syourkey.Yourroomnumberis576.It'sonthe5thfloor,youcan
taketheelevatorsbehindus.Ifyouneedanything,justdial9forthereception.
B:Thankyouforyourhelp.
A:Mypleasure.Enjoyyourstay!
Exercises
ComprehensionQuestions
Direction:Choosethebestanswerfromthefourchoicesaccordingtothetext.
I.c2.d3.a4.d5.b
Translation
Direction:TranslatethefollowingpassagesintoChinese.
1.旅游产品的生产源于一个复杂的过程。这一过程始于资源、原材料和其他
成分(如建筑材料、燃料和农产品)的原始投入,以创造旅游业所需的设施和设
备。然后通过额外的加工、制造或施工将其转化为中间投入。接着,通过管理经
验、技术服务、调度和包装,中间投入被进一步细化成为中间产出。在最后阶段,
旅游者利用中间产出(服务)生成最终产出:即无形但具有重要价值的体验,如
娱乐、商务和社交。
2.目的地核心旅游产品的多样化包括提供更加多样性的产品,通过扩大目
的地现有的游客体验,或吸引不同类型的游客,可能会增加目的地本身的价值。
这种产品的多样化策略可以为目的地提供有别于规模经济的范围经济效益.
Direction:TranslatethefollowingpassageintoEnglish.
TourismpiuduclscanbudividedintoIwotypes:uorclourisiiiproductandpackage
tourismproduct.Theformeristheoriginalformoftourismproducts,whichcanmeet
theneedsoftouristsforpleasurableleisureexperience.Thelatterreferstheexpansion
formoftourismproducts,whichinvolvesthemultiplevalueadditionaroundthecore
valuesoftourismproductsmadebytourismenterprisesorotherrelatedenterprises.
Thisadditioncanbecompletedeitherbytheproductionenterprisesorthesales
enterprisesinthetourismindustry.
Writing
(1)Writeanemailtoaguestofyourtravelagency;theemailshouldincludethe
followingparts:
a.Subjectline
b.Openingwords
c.Mainbody
d.Closing
Sampleemail
ConfirmalionofReservationforBrillanyDavies
DearBrittanyDavies,
ThisistheconfirmationmailofyourtripreservationtoSanFrancisco.Pleasego
throughtheflightandaccommodationdetailssothatifthereisanymistakeitcanbe
rectifiedattherighttime.
Asforyourrequest,wehavebooked2airticketsinthebusinessclasswithUnited
Airlines.ThebookingismadeinthenameofBrittanyDaviesandTobinDavieswith
theageof32and35respectively.TheticketsareforMay12,2022fromHoustonto
SanFrancisco.YouraccommodationreservationisdoneatthePalaceHotellocatedat
the2NewMontgomerySt,SanFrancisco,CA.Youareconfirmedforastayof2nights
inadeluxeroomfromMay12toMay14,2022.
Iwanttomakeclearthatifyouwantanykindofchangeinthereservationthen
pleaseinformwithin24hoursofthisconfirmationletterafterwhichanyrequestwon'l
beentertained.Restweassureyouthatyouwon'tfaceanyproblemswiththeproposed
trip.
ThanksandHaveaGoudDay!
AlleyRice
RiverOaksTravelAgency
(2)Youwillmakeabusinesstraveltonextweek;writeafaxinappropriateformat
tothecompanyyouwillvisittoresponsetheirinquiryofyourtripinformation.
Samplefax
FAX
CornerstoneITcompany
Faxnumber:555-123-4567.
Phone:319-522-5855
Address:1800NMichiganAvenue
Chicago,IL,60616
ToFrom
Name:AlexMcluioshName:McitlhewSlone
Faxnumber:555-123-4567.Date:3July2022
Numberofpages:1
Subject:VisittoLondon
°Urgent°ForReview°PleaseReply。Confidential
Message:
ThanksforcallingmethismorningregardingmytriptoLondonnextweek.Ido
appreciateyourarrangementforpickingmeupattheairport.
IwillbearrivingatHeathrowAirportonFlightAFI180onTuesday,12Julyat
6:35pm.MyaccommodationhasbeenreservedaltheSt.PancrasRenaissanceHotel.
IwilldepartfromH
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